It's hit or miss. Ordered a couple of times in the last few weeks via delivery. One order was spot on, delivered as ordered and excellent. Wings were tasty, celery was crunchy and the ranch dip was awesome. Second order had missing items, what was delivered was incorrect, but the food that did make it did taste good. If you hate orders being inaccurate, slow or just plain wrong, then don't take the chance. If you do order, realize that perfection isn't really likely, but when they do hit it's really good. read more

Food was tolerable, some of the items were incorrect and sauce busted in pack upon pick up and fries were also cold. I wouldn't recommend this place at all read more

i wish i could put 0 stars!! the workers were very unprofessional. they would not accommodate me in the slightest way by telling mei couldnt get a refund for food i already paid for that they refused to make. the manager there was a ponk who told the employees to throw a drink at us. we had to press charges and i would recommend this place to no one. read more

Wingstop - The employees - Chicken Wings Near Me - Durham, North Carolina

It was good just not my type of wings I'm use to.. they were good... I'm from Fort Lauderdale. I don't know they make them the same here.

This is the most horrifying fast food chain store I've ever placed an order at and will never be back. The order was estimated to take 60-70 minutes but took 90 minutes in actuality. It could've been made earlier had I not come in and seen the employees on facetime walking around the kitchen, employees dancing and joking in the back, and some pulling out cigarettes in front of customers and walking out to smoke. I'm pretty sure if the employees actually worked the orders would come out much faster. 90 minutes for some WINGS is crazy. Not to mention they closed an hour and 30 minutes early and locked the doors because they didn't feel like taking orders anymore. I'm surprised this place is even running. read more

I have been wanting wings for a few days. I had to go to Staples, so I decided to go around to Wingstop. Not sure I've ever eaten at a Wingstop before. They have wings, fries, veggies and Mexican corn. I wanted 2 flavors, so I was going to get the Mon-Tues special $.70 per wing. Because you have to order a min of 10, I was going to get 20 because I wanted two flavors. The cashier recommended the party pack - 20 wings, 4 flavors, a side and 2 dipping sauces for a $20ish after tax. I got Original Hot, Cajun, Mango Habanero and Atomic. All of them were good, but I think my favorite tonight was the Cajun because of the saltiness of the sauce. I didn't know what to expect with the corn but mam was it good! I was shocked! Definitely won't hesitate to go back when I get my next hankering for wings. read more

Wingstop - Mexican corn - Chicken Wings Near Me - Durham, North Carolina

Any other Wingstop location will give better service. I walked up to the door 20 minutes after supposed opening time and was rudely told by a lady "get tf away from the door" and "we're not open." Fries were undercooked and chicken pan was halfway closed spilling grease. read more

Wingstop - Undercooked fries - Chicken Wings Near Me - Durham, North Carolina

No fries with order but fries came with order. Told they don't have none and not giving refunds or credit. Customer Service would be the first improvement. We won't order there ever again. They don't want customers so I'll give them what they want. read more

I always order fries and their blue cheese. I think it's homemade. I dip my fries in it. I rarely get the wings but they are good. The fries are cut in house, I think. I'm a French fry junkie. I love fries. This is my lunch about 1-2+ a week. I place my order online and walk down to get them. They're normally ready before the online time that's given, but that's b/c I don't order wings, etc. that take longer to cook. The restaurant is clean & the staff is pleasant. read more

Wingstop - Fries with blue cheese. - Chicken Wings Near Me - Durham, North Carolina

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This place is so horrible. The food is a hit or miss, the people working there always have an attitude and they're never welcoming. Last week i had gone and i stood in line for 20 minutes, nobody welcomed me or asked if i was picking up or placing an order. earlier today i also had gone and my order was missing a 10 piece wings meal so i went and told them, they told me it would take a while so i sat down. i was waiting for 30 minutes and i went and asked again, they had forget about my missing order and they replied really rudely. this place overall is not good and would not recommend. read more

We placed two different orders online and arrived at the restaurant about 25 minutes later. Our food was ready and hot. I placed a third order of fries on the spot and they delivered. Everyone in there was super nice and helpful. These were the best wings I've had in a while. I will go back as soon as I want some good wings again. :-) Also, the fries were really good and had a sweet, but light taste to them. Thank you! read more

Make sure you check your bag before leaving this location. We didn't get any sauces or vegetables. Typical of all North Durham restaurants that they will "forget" to put everything in your order. And if you want your wings over cooked, this is the place to go. read more

Terrible experience at this location. Walked in to order dinner in person, and one of the workers barked at me that I had to order online. I placed my order to find that the wait was going to be over an hour. None of the employees knew how to issue a cancellation of the order and I asked on 3 separate occasions for the manager, and even though all 3 employees told me they would grab the manager he never showed up until an hour later after my food came out. The fries I received as well as many other patrons who got their orders close to mine, were cold. I asked for the fries remade, and they handed me EVEN COLDER fries after another ten minute wait. Manager said I was unable to have my order cancelled or refunded, and was not willing to work with me on it. read more

This Wingstop is the worst in the triangle. Me and the manager got into an argument about my order missing items, and he asked me to leave the store. Just an order of fries. He made it seem like I was lying. I spent $35 on the order, and we had to argue about some fries, this Wingstop is ghetto, it's just the principle. The way the Manager handled this was petty. Now he done forced me to be petty when all this could have been avoided. read more

Very poor experience. Ordered it online for flavors honey mango Cajun and buffalo. When I arrived at the scheduled time I was informed that they did not have the sauce for the cajun. Told it would be a 10-minute wait. Went out check with the person who wanted that flavor and they changed their order. I walked back into the shop and talked to the lady at the counter that we will change the Cajun flavor to another. She then informed me that they also did not have the sauce for the Buffalo. As this was 50% of the order that I would have to wait 10 minutes for I told her I would wait the 10 minutes. After 12 minutes, I went back to the counter and was ready to pick up my order. The original person at the counter saw me coming went to the back of the kitchen and sent someone else to the calendar to greet me. That person informed me that the same missing wings would be an additional 15 minutes to prepare. I instructed that person that I was not going to wait, and as I had not received any part of my order, I would like a full refund on my 50-wing package. The original person at the back of the kitchen got attitude said she would not do my request for refund. She then walked to the fryer area and produced a bottle of sauce from above the fryers to prepare the lacking 50% of that order. Surprise surprise, they could get the original job done instead of trying to issue a refund. At this time since my fries have been waiting over 15 + minutes I requested a fresh 2 orders of fries. I was told that would be an additional 5 minutes and since I had already wasted time I decided I would wait for it to fresh fries. The staff was rude not helpful and lacking knowledge to service the customer. The food was lacking and NOT worth the wait or money. read more

Food was slow to come out Cook walked out kitchen on phone Bathroom out of order This place truly sucks read more

Food quality was good. Took an hour to obtain the order. Cashier/ front clerk wasn't professional and it was disappointing considering there were 6 employees in the kitchen. Simply not keeping up with the volume of orders. read more

Wings are good but you need 60+ minutes to get the your order, every time. Not sure why this is the case but three times in a row it has taken more than an hour for just wings, no sides or special requests. read more

BEST WINGSTOP IN THE TRIANGLE!! So clean, great attitudes & service. 10/10 would recommend me and my hubby will be back.

Let me first start off by saying I review most restaurants I patron for quality of location, food, and service. With that said, I am visiting the Durham area and decided to get some Wingstop today....Big mistake. The parking lot is being resurfaced leaving limited parking convenient to the restaurant. I was met by one of the transients in the area as I parked my car. He stood there and waited for me to open my door, so that he could ask "Do you have money to help a homeless brother out?" Entering Wingstop was like entering your employers office a day after they failed to pay you for the work you did. The tension was high and people were complaining about how long they had been waiting for food. The restaurant only had two people working there. One person was a young man handling the food orders who dropped a mix tray, picked it up and laid it on the counter, and one older lady handling the bagging things up and distributing them to customers. This is where things went completely off the rails. The older lady began arguing with a customer who was more than outspoken about his frustration. The young guy from the back attempted to calm things down. At the same time a middle-aged lady and another young guy entered the restaurant. At this point the younger guy with the middle-aged women began to confront the complaining man by saying "you see there is only two people back there!" He then said to the older lady behind the counter, "hurry up and get him his food before I end up going off." The middle-aged lady then asked the older lady, who could have been her mother, "do you want me to come back there and help?" The older lady asked do you have a shirt? I'm assuming this lady works there. Nevertheless, behind the counter this lady went. She was out of uniform, which was minor considering the fact she never once washed her hands. I was mortified and at the same time in complete disbelief. The older lady continued to complain about a third person who had left after messing up orders. The older lady instructed the middle-aged lady to just throw the orders away, they'll have to redo them. The older lady never once made the other lady wash her hands. This tells me not washing their hands is normal. I will never patronize this disgusting Wingstop again, it's a health risk for more reasons than one! read more

This has to be the worst operate franchise restaurant in the country I have ordered from here 4 times they never get your order right I alway order online bc they take so long to prepare the food The last straw was today when I ordered online and had to go to get the boneless wings they left out of the bag....I had to wait 25 minutes on my 2nd visit to my ordered corrected read more

I wanted to give a good review because you really can't mess up fried food but come on!!! I ordered 10 lemon pepper wings and there was at least 2 table spoons of grease in the bottom of my container. Please drain the grease off the wings before you coat them!! read more

Wingstop - GREASE!!! I understand that fried chicken is cooked in oil but it should not be in my food container!' - Chicken Wings Near Me - Durham, North Carolina

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I ordered 30 wings and added on 2 chicken tenders. The person at the register read my order back to me to make sure it was correct but did not check the bag to confirm everything was in there. To be fair neither did I. I picked it up for dinner on my way home from work. I live 45 minutes away and by the time I got home the grease from the food had soaked through the bag and all over my car seat. When I got the greasy containers out of the bag I found out they had not put the two chicken tenders in there. The wings were so greasy I couldn't eat them. I sent Wingstop a message through their app describing the disaster and two days later still no response from anyone. I will never set foot in this place again. read more

Wingstop - Greasy doesn't even begin to describe this disaster. - Chicken Wings Near Me - Durham, North Carolina

You will die waiting on your food. 30 mins to get 6 wings and fries. Never again will I come here unless I have free time to give away.

Excellent hot food yet fast and tasty. I was super impressed how their team worked together. I ordered online, paid, by the time I got to the store i waited 2-3 minutes my food was ready. You just don't see friendly professional staff anymore but these folks got it down pat. Thank you for an excellent experience! read more

Food is good but everytime we have came to get food they seem to never have ice, also the soda is warm and flat and the only thing you can get that is decent is Hi-c which is pretty disappointing. read more

Just throw the whole restaurant away and start over .This location is just trash . The customer service is just bad all away around . McDonald's is an upgrade compared to this Wingstop. read more

I thought this was going to be a better location because of how big it is but...nah. the staff while friendly just seems to play and hide in the break room instead of working. The wings were over cooked to the point they were like jerky. The fries were chunks of potatoes limp and greasy. The buffalo sauced wings we got had nothing on them and the sauce at the bottom of the basket was just melted butter, didn't even taste like buffalo. Also every drink in the machine tasted like carbonated water. Wingstop have the best price on wings but still when they're almost inedible $35 is a lot. It's a no for me dawg! read more

While this location really seemed to suffer from bad staff when they first opened, I've had nothing but consistently good food the last several times I've ordered from this Wingstop. When they first opened, it seemed to be hit-miss whether your order was fulfilled correctly; my wings weren't cooked well-done like I ordered, dips I paid extra for were missing, etc. But in the last few months, the staff seem to be getting it right every time, and they seem a lot nicer in general. Occasionally, I still get pretty limp/ less-than-fresh veggies, which is why I knocked them back a star in the current state, but generally, I really appreciate how much this spot has improved in a very short order. The online ordering app is really easy to use, and the wings are consistently how I order them now. Keep up the good work, Wingstop! read more

Maybe it was a different crew but everything was excellent today! Had bbq bayou and Korean q wings with fries. Freshly made, great flavor and excellent service upfront. Very happy customers!!!! read more

my food was amazin, I got everything I ordered and the service was great for being absolutly packed. I don't know why this place is rated so low. my experience was great. read more

Worst service ever... not only they gave an incorrect order to my delivery guy (missing all 3 orders of fries), when I tried to call back the restaurant they put me on hold for 10 min to finally hang up on me and then failed to pick up the phone for the next 30 min when I tried to called them back... and now I just found out they have a sanitation score of 84!! They truly are a disappointment to the food service industry... I will never order food from this place again read more

Person who answered to place my order had an attitude & had no pacientes over all no good service , should do better

This is by far the worst wingstop I've ever been to. First my order had so much grease in the container I was unable to eat the chicken. Next time chicken was under cooked and missing a wing. Third but not lease I accidentally ordered from this location less then 2min after I realized I called to cancel order and they refused to give me one. Called three times to speak to manager and nothing. If this was the last place to eat on earth I would simply starve to death. read more

Ordered 30 wings for delivery and they sent 20. I have hungry children and adults so we started dinner while I called to let the store know. They refused to provide us with the other 10 wings we paid for or refund us, so we had to call our bank to dispute payment. Pretty sad. read more

This location is ghetto and does not know what good quality is. The couple of times I have ordered from here my food is either cold, or just stale and unseasoned. Plus they always goof off and take super long on orders that aren't even big. Wingstop is good just not THIS location. I'm not tryna be a Karen or anything but how do you mess up basic shit. read more

I had to explain to management why them giving me 1 less wing, out of a $30 order, that I paid extra for to get all Drums, was a Bad Thing. She promised the manager above her would call me, but that was a lie. If you ordered a Pizza, and had 1 missing slice, would that Not be a cause for concern? In fact, the Domino's down the street replaced 2 pizzas for me, no arguing, simply because I told them that they arrived cold. I had to speak to Several Different employees and managers on Different days because I didn't want the replacements the day I initially called in to report the cold pizzas.. but they All agreed to replace them for me. I'm a frequent customer at Both establishments.. both are Very popular and can afford to replace things easily, but only 1 knows how to treat their customers. Unfortunately they're the Only wingstop in the area. The food always comes cold, or missing something. The Blue cheese I paid extra for had a plastic cap in it and tasted like water. Oh well read more

I ordered a whole 30 pc of chicken wings for my family and this location is extremely busy so I ask the cashier if everything was in the bag and he said yess and was rushing. I get home after a 20 min drive to find out my order is incomplete. The manager wanted to credit me fries and veggie sticks.... freaking sad when my whole family order is incomplete. They expect me to pay price in full but give incomplete orders. Expecting me to drive 20 mins back on a late Sunday. Absolutely not and the manager seem to not care at all. If I could give 0 stars, I would.... I knew I should've listen to the reviews and go to another location. Extremely disappointed with the service of the cashier and the unprofessional manager. read more

Both me and my friends fries were COLD, here boneless wings were so salty she couldn't even finish it. The soda machine didn't have ice and the sodas were flat. Just not a overall good experience. read more

when i arrived at wingstop I placed and order for a 10 lemon pepper wings combo, which comes with fries and a drink. After placing my order I went to sit down and almost sat on a ketchup packet that was stuck to the chair. I waited patiently but was very aware that it was taking a bit to long to get my order. Two guys who came in sometime after me were called to the window to pick up their order which prompted me to ask if they had my order as well. The lady instructed me to take a seat and stated that they have to prepare the orders as they are received. I informed her that my order was placed before that group she said ok and went back to working. After a total of 20 minutes i received my order without my drink which I didn't even care to remind them of and I just left. I tried to write a review on wingstops website but my receipt did not include the store number and was not located anywhere on their site. Ultimately the food was good but the overall experience was quite frustrating and left much to be desired. read more