I knew nothing about this place, but Isabel told me it's the chain that North Carolinians are most proud of so I figured we had to try it (Isabel had also never been to one). What an experience that was... Food? Great value, you get lots of quantity for a low price and it all ranges from decent to pretty damn good. Shakes and Tea? A step above the food, although it is hard to drink some of the shakes with the straw they're thick like a homemade malt ice cream. Ambiance? WHY WAS THERE CCM MUSIC PLAYING? WHY DOES IT SAY GOD BLESS AMERICA ON THE CUP WITH A BIBLE VERSE? Aaaaaaaaaaaaahhhhh it's so bad it's kind of hilarious Travis' Rating Taste - 4.5 Quality - 3.5 Ambiance - WTF? Overall - 4 Isabel's Rating Taste - 3 Quality - 2 Ambiance - Aaaaaaahhhhhh Overall - 3 read more

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Tasty milkshakes for $3.99?! What a steal! I was introduced to Cook Out by my Durham friends and was surprised at the quality of their food! For all the milkshakes, the consistency was great - thick and not overly icy. The chocolate malt was my fav with its strong chocolate flavors. The banana fudge featured actual banana chunks and chocolate fudge. It was initially hard to drink with the straw but better then it loosened up. The oreo espresso that my friend had was also solid, although I would have preferred just oreo and maybe a little bit more cookie bites. For non locals, the restaurant closes at 930pm but you can still order take out at their counter or drive through. Our food came out super quick and the staff was patient despite a line building up. read more

Ummm definitely don't pour the juice out of coleslaw...I'm a NC native and coleslaw is meant to have juice otherwise it's just cabbage. Portions were a little rationed. The soda machine was also wrong? Like I would press for one drink and a different one came out instead. read more

Cook Out - Burgers Near Me - Durham, North Carolina

Gets the job done... Whenever I visit North Carolina every couple of years I always wonder if I still like Cookout as it was a staple during my college years. Then I visit, am underwhelmed of the obviously mostly fried to order from frozen menu, then I repeat the experience forgetting my last impression. Got a tray with a milkshake and an extra side of onion rings. The 'milkshake' was laughable as there was two sprinkles of topping blended in to call it a shake. Had three bites of plain vanilla before I got to a whiff of Oreo. The kicker was they forgot my corn dog side and I'd already made it home. I'd read previous reviews of people getting annoyed they forgot parts of their order and should've taken their advice to fully check my order more seriously. Giving two stars because when I went back they easily fixed the corn dog/milkshake. Grateful it was open and I could put something in my body after an 11pm flight, but making a second round trip home that late at night was less than ideal. read more

Great shakes! Very rude service! So my advice is limit your interaction with the employees as much as possible. Just enough to get your shake and leave! read more

Service was rude , the place wasn't very clean . Very cold temperature inside. Not sure I would recommend this location to anyone. While they were taking my order the a/c was dripping water on the employee. I felt bad for the employee. read more

There was mold and hair in my sandwich. My order was wrong, and they were playing at the window, so the service wasn't great at all. Trust, I called corporate to get a refund, but that just really pissed me off for the day. Will not be going back. read more

Cookout you need to get your speaker system updated!! i asked for CORN DOG tray. why in the world did i get chicken! how do you get chicken from corn dog??? cant say it was busy cause i was the only car in the drive thru. I come to this location a lot because its on my way home from work. do better!! read more

After a long airport trip, I was by my family's house decided to stop here for a quick bite to eat with the kids. There was Spanish lady and some black lady who were arguing during their shift the customer service was terrible. They gave us the wrong order they were extremely rude to us whoever they are they need to be fired! mind you, the lady taking our order with the attitude, said that the previous worker walked off and she was the one with the terrible attitude mind you she's the manager! The only thing good about this place is the fact that the food is cheap otherwise you get what you pay for! read more

I can't even place a large order no that is not it Please be patient and I will read the list read more

I'm never the type to leave reviews but the experience was so bad that I have to, when I first ordered they was rushing and talking over me and I understood cause I work with food service as well but they give us the stuff and first thing I realized is the drink is wrong but I didn't mind cause I don't like to correct people so I just drove home. Luckily I live like 5 mins away, soon when I got home I realized they charge me for bacon, cheese, charge me for a double cheese burger and I didn't ask for that. Plus the burger bun itself was HARD!! I drive back and instantly they was rude asf! When I got to the window I hand him the receipt and he said "what is this for" I said, my order was wrong and he had the nerve to say you going to have to pull up to the lobby because my head is cold while he have his head hanging out the window. He's also just cheesing in my face like anything was funny. Remind you it's 11pm the lobby close at 9:30pm. So now I'm knocking on the door, standing outside in the cold. The MANAGER comes to the door and was rude as well. She basically was like what is wrong with the burger because everything correct on it besides the onions. And I had to literally point out to her that they charge me for this and this and ain't nothing correct. More had happen but this is already long. Places like this needs to get better with customers service.. I understand it's late and we all want to go home but it sould be no way my order is this messed up, giving me a sloppy burger with an HARD BUN. Then have me standing outside in the cold while the lobby close with a rude ass attention when you the one that messed up in the first place. I don't even feel like eating my food right now because of the bad energy. read more

Cook out - where you can get an entire meal and a shake for under $10. The best drunk food/crisis food/stress food/ stuff my face food/ and any other occasion. This location is clean, service is quick and efficient - can't complain at all. Pro tip - if you like cheesecake milkshake order it with extra cheese cake. It's worth the extra few bucks - trust. read more

i am so sad. i was so excited for my food and opened the box to eat said food. only to find the burger that i asked for everything on (lettuce, tomato (paid for tomato,) mayo, mustard and pickles) empty. ONLY LETTUCE . so here i'm thinking at least i have my sweet treat strawberry mocha milkshake. and it's SPOILED i know how food service is but there ain't no way there was no personal vendetta against us i am so so sad please do better. i cried read more

I'm not the type of person to be impressed by a Cookout. Sometimes the service at these locations late at night can be slow because of how crowded the establishment is. But if that's the case, the last thing anyone should do is blame the person taking orders from the drive-thru. When I write that I witnessed the most incredible display of order taking, I mean it. And I've been to Chick-Fil-A, an establishment touted for their customer service. The brilliant employee on the speaker not only got our large 5 person order perfectly entered in the register (props to the cooks for assembling it correctly as well), but he was ready and asking if we wanted anything else immediately after our designated order placer took a breath to continue. For example, we ordered an Oreo Cookie Dough milkshake. By the time "Milk-" was spoken, he was ready and asking us if we'd like anything else this evening. The total was read out immediately after we said "that's all" and everything was handed over quickly with nothing missing (not even sauce). 11/10 would recommend read more

I don't know who Ms. Ma'am is on drive thru but she needs a lesson in politeness. There is one thing to be quick and efficient and another thing to be rude and inefficient. Cookout food is always bomb but service is huge to me! read more

Fries and soda ok this hamburger is hard and burnt and has no taste just awful it went right in the trash I gave my cat a piece of the meat she wouldn't eat it my 1st and last time going to the one in Reidsville it just opened up.i wouldn't recommend it to nobody read more

Cook Out - a sandwich and french fries in a styrofoam container - Burgers Near Me - Durham, North Carolina

Cookout does a pretty good job of keeping consistency across their restaurants, and this one doesn't fall off the mark. If you don't come to this place and get a $5 tray, you are losing your bang for buck, and the review might as well drop to three stars. Otherwise, as they nickname it "THE BEST COMBO IN [insert town name]", the tray really is an amazing deal. You can get a main item, two sides, and a drink for only $5, upgrade to a shake for $1 extra. Since most people already know this, I'll try to give some tips on what I think your tray should look like. It depends on what you want, but you essentially can't go wrong with the main item. I typically get a big double burger, because it feels like a real large burger, but the 2 quesadillas and the chicken strips are also good options quantity and taste wise. For the sides, always try to get one of them as the fries (add cajun seasoning for free, just ask). They really like to fill up the box with the fries, so having only one side of fries they just fill up the tray with they and you end up getting a lot compared to if you just got fries on their own. Most of the other sides are great, but I would veer away from the slaw/chili and the chicken nuggets, solely based on them not giving enough. For the drink, I highly suggest going for the cheerwine/coke float, which is at no extra cost, instead of the shake for an extra dollar. Speaking more about this specific Cookout, it is indoors, which is really nice if you're going with others and you want to have a common place to sit down. In addition, you won't ever have along wait since they do get through orders pretty quickly, even when there are a lot of people. The biggest gripe I'd have for this place is probably the sanitation. I feel kind of dirty when I'm eating there as most of the chairs and tables are pretty sticky and the bathroom is typically in bad condition. Considering the quality and quantity you get for cheap prices, I try to ignore it anyways. All in all, a very run-of-the-mill Cookout that is legendary in its bang for buck, but is held back by its lack of sanitation. read more

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drove 10mins there order $20 worth of food,to get back to work n missing food,called back 5 times no answer

As far as Cook Outs go, this one is a winner. The location is convenient and it's always bustling with people and cars. They have a very high sanitation rating, and they serve you quickly. I got milkshakes here a couple of times in the past month and all were delicious! Banana pudding., peach cobbler, and oreo mint were all winners. We also tried a burger, onion rings and chicken nuggets which were all very good. I'll be back! read more

got 2 tenders instead of 3. I guess "Misael" or whoever tf they working with don't know how to count. do better. read more

Came here at about 3-4am. There are so many Cook Out locations! 1. Incredibly long line of aggressive drunk drivers = high potential for car accidents, especially because people will try to cut you in line. umm sorry people, but this is NOT the same as cutting in front of someone at the grocery store - we're all in cars, it's far more dangerous. Please be considerate. 2. You're supposed to be able to add as many milkshake options as you'd like, but the lady taking my order was not having it. She repeated my order, but I assure you, I ordered far more than 4 ingredients! I corrected her, but she refused to repeat my order accurately. I have no idea what ended up being in the milkshake (M&Ms, peanut butter, and I guess chocolate with banana or something along those lines), but it was less than half of what I ordered. What an outrage! 3. On top of that, she started over with a "Welcome to Cook Out....(blah blah blah)" Excuse me, but our group is still here. We haven't moved. And you got half our orders wrong. Rude. Nonetheless, I'm giving at least 3 stars for the food because it still tasted good and was cheap, even though it wasn't quite what I ordered. And any place that stays open so late and tolerates the crazy drunk crowd - props to Cookout! read more

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Good for quick food and shakes but not much else. Theres always a 50/50 chance they mess up my order. Gave them the benefit of the doubt when I went through the drive through since their speaker system sucks but went inside the next time so they could hear me better and they still got my whole order wrong. Dont go here if you have allergies or food intolerances they will not take the time to press a button to omit anything. read more

The unique feature of this cook out is the fact that it has indoor seating. Inside, you can expect to see a variety of people, from high schoolers in sweat pants to UNC students in sweat pants. The food is as expected for Cook Out, and will fill the junk food craving you have at 2AM. It's not a place I would go for food unless all the other restaurants are closed. If you google the calories for their meals (and compare it to other similar foods at other fast food places), you'll understand why. However, in terms of the price and the amount of food you get, you can't beat Cookout. read more

Cook Out - Spicy chicken sandwich, corn dog, Cajun fries, oreo milkshake... all for $7 - Burgers Near Me - Durham, North Carolina

Tonight I came in around 11pm, and the lady that was taking my order was very. rude. It was disgusting the way she talked over people and rushed everybody through their orders. I could hear her loudly through the mic about 6-8 cars down. This is incredibly a bad look on this store, and I highly do not recommend anybody to come here. People were trying to stay calm while talking to her, and so was I. It is only 11 o'clock and for a place to close down at 3:30AM, is crazy for the way she talks to everybody. Embarrassing and should be ashamed. read more

Bro on god the service has gotten progressively worse here and it saddens me. I don't blame them, I mean I know they're short staffed and are already pulling off miracles every night. But tonight, after waiting an hour from 2:30-3:30 in the morning, I got kind of upset. I get up to order, and I kid you not cookout chick goes "hurry yo dumbass up". ??? Bro like what. Gimme my mfn double dilla tray, and make sure you don't forget the shake! Goofy ahh #ripbozo Still will be going to this location. read more

Love this Cook Out! You can eat inside and it's so clean! The food is good and I love that they play Christian music. Puts you in a good mood! They are a bit slow sometimes getting to the register to take your order, but a very pleasant experience overall. read more

I come to this cookout a few times a week. I usually never really have any complaints. The workers are super friendly and always have a good attitude. On the contrary, the GM seems like he needs the most work. He is not only sexist and rude, but down right blatantly disrespectful. As a GM you'd think you'd set a good example for you subordinates but if he stays GM he's gonna run this cookout to the ground. My roomate went through the drive through the other day and he made a sexist comment towards her "yeah women are paying 2022". Like sir Please mind your business. Tonight the GM was taking orders and was rushing us while taking the order. Before you could even get a breath in he told us our total even though we told him we weren't finished with our order. How about you work on the quality of food before you rush us at the intercom. Got cold, old food. The workers are doing the best they can giving their leadership is a complete piece of work. The GM is unprofessional and just a bad person in general. He doesn't deserve the GM title if he can't even handle taking an order without being an ass. When we went up to the window I said how I felt about the situation and I know his Bitch Ass heard me but he decided to keep his mouth shut. I would have too :) read more

Cook Out - a pan of food on the stove - Burgers Near Me - Durham, North Carolina

Can't say enough good things about this particular Cook Out! Their burgers are amazing for only $3.00 +. Lot of options to put on your burger. They have some amazing sides and milkshakes to die for. I'd rather eat here, that Five-Guys. My counter help today, was JAMAR. He was very kind in explaining the different type burgers and what we could get on them. Had a big smile throughout our several questions. **He deserves a raise after dealing with my multiple questions G.F. Just moved to N.C. and we will be back to this Cook Out !!! read more

Cookout has always been one of the greatest fast food concepts of all time, with the only thing really lacking (imo) being indoor seating and some self-service fountain machines. So when I learned that there was a Cookout in Durham that had all the goodness I've come to love plus seating and 2 glorious fountain machines with both coke zero and cheerwine, I slapped myself just to make sure I wasn't dreaming. And I wasn't! Since I first came across this miraculous concept in Charlotte, I will copy forward an edited summation of my Charlotte Cookout review for my triangle brethren. For the uninitiated, for $4.79, you get an entree (typical fast food fare and more - burgers, spicy chicken sandwich, pulled pork sandwich, chicken/beef quesadilla), a soda, and the kicker - 2 sides from an incredible list of choices. We're talking about a corn dog, a cajun chicken wrap, bacon wrap, more quesadilla, chicken nuggets, chili, and so much more. Of course you've got your standard fried fare like onion rings, fries, even hush puppies. It's like 2 meals in one. For less than five frickin dollars. And for $1 more, you can switch out your drink for a milkshake, choosing from about 40 different flavors that they're happy to mix and match for you. For instance, my recent personal creation was a delicious cappucino peanut butter fudge shake. To drive things home, here's an actual quote from my girlfriend: "I don't understand how Cookout is able to give us that much food for that price. It just boggles my mind." There you have it ladies and gentlemen. Couldn't have said it better. read more

Cook Out - The inside of a half-eaten side of beef quesadilla - Burgers Near Me - Durham, North Carolina

Cookout is a staple for Carolinians, and there's a good reason why - the best bang for your buck around. You can get a filling meal tray (entree with two sides and a drink) for around $5 and add on a delicious milkshake for less than $3. Where else can you get these amazing deals? Sure, it's not the healthiest, but everyone needs to indulge a little, right? Being a vegetarian, I live off the milkshakes and fries. The cajun fries are THE BOMB. So tasty, flavorful, and crunchy. My friends love the chicken quesadilla and cajun chicken sandwich. The milkshakes here are the real deal. I've brought a lot of out-of-state friends to Cookout for milkshakes, and I have yet to hear a bad review. I've tried many of the milkshakes, and my top favorites are the mint oreo, the banana pineapple (with real banana and pineapple chunks), and the peach cobbler (ALL SO DIVINE). The milkshakes here are unlike any other - they are so thick and creamy that you HAVE to use a spoon to eat it. Sure, they give you a straw, but it's completely unnecessary in my opinion. So yes, it's more like you're eating a giant ice cream sundae rather than sipping on a milkshake, but it is just oh, soooo good. If you go to Cookout and aren't horribly lactose intolerant (even if you are, just take some lactase - I promise it's worth it), get a milkshake. One of the best things that $3 can buy. A great thing about this location is that there's actually indoor seating (most Cookout venues are solely drive through with a few seats, if any, outdoors). The ambiance has a lodge-feel with a lot of wood composing of the seats and the walls. The service is still really fast, which is an awesome characteristic of all Cookouts. TLDR: If you're in the Carolinas and have never been to a Cookout, GO. read more

Cook Out - Banana Pineapple | Mint Chocolate Chip - Burgers Near Me - Durham, North Carolina

I hesitate giving 4 stars to any fast food place, but I think cookout is certainly a head above its competition. What's Awesome: Milkshakes- something like 40 flavors!! They start with a great base, and add pretty much any flavor you can think of. Seasonal ones are great, egg nog in winter, watermelon I summer with real watermelon! It's an experience. Trays- like combos, but so much more than fries and a drink. Wife loves hush puppies, I like the chicken wraps for sides. BBQ is NC style with coleslaw and pulled pork. Cheerwine! Not many places serve this NC classic, much less in a drive-thru. Special bonus: you can upgrade your tray beverage to a coke or my preference the cheer wine float. For FREE! $1 more for a shake. This new location is especially awesome as it has indoor seating, so no need to eat and run. The staff here was helpful and accommodating, offering to take our waste and fill drinks. We got there about two weeks after it opened and there was a line of cars around the road and a line inside. There were several people outside taking orders to expedite the flow as best as possible. Not as awesome: It is fast food, probably not the healthiest place to eat, especially on a regular basis. We splurge on the rare occasion and split a tray and get a milkshake when we can control our gluttonous desires. Also the location is a bit secluded, next to VW dealership and near the SAMs and target off 15/501. I'm not in the habit of recommending fast food chains, but cook out for what it is, it's definitely a win in our book! read more

No one in the entire kitchen or the cashiers were wearing masks. Completely unacceptable during I don't know, a pandemic.

One of the best and fastest cheeseburgers around! Big list of condiments (including onions, yum!) to add to burgers. I usually get slaw on the side, not too mayonaisey. The drive-though line can be long, and sometimes the employees working the drive-through seem a little impatient, but they are working hard. Making shakes to order can be time-consuming, but they're yummy! read more

Stopped in for lunch and got so frustrated with the ordering process that I left. I was going to order one of the trays and what was supposed to be $4.95 quickly added up to $7.95. What?! I asked if I could order any toppings on the hot dogs and the girl said yes, but didn't say each thing was extra and apparently a lot! When I found out I said I wanted to cancel that order and order something else. Well they work so quickly there they were already in the process of making it. Nonetheless, she had someone come out to show her how to cancel the order. It was all so frustrating I just decided to leave and not reorder. Wouldn't it be just as easy to say to the customer you can have any toppings you want, but this will cost "x" amount extra? It would have saved a lot of confusion and angst on my part. read more

Can I start off by saying how incredibly clean this location is? Like, it could have been a museum of a fast food restaurant, it was that clean! We are all about supporting local chains, and this restaurant is a pleasant one to throw money at. Everything comes from a freezer bag, but its deep fried well, you can't beat the price, and the double chocolate milk shake was really thick and flavorful. Staff here was on their game, it probably took our food 90 seconds to be ready. Can't beat the price - happy to keep eating here. read more

Cook Out - Corn dog as a side - be still my heart - Burgers Near Me - Durham, North Carolina

Excellent awesome staff! Very friendly fast service hot food ! Great onion rings and fries ! Milk shakes are awesome !

Nice place for food at reasonable price. Open til 430 am so great for late night. Burgers are actually like outdoor cooked burgers. Has over 40 different milkshakes to choose from. Hushpuppies are good (but not like New Orleans), as well as fries. Onion rings are okay. Tea is very sweet like southern sweet tea. Well known by locals and college students. Very busy at night inside and through drive thru. Overall nice food with a variety to choose from for a good price. Great for families, college students, and those on a budget. ENJOY!!! read more

Cook Out - Burgers Near Me - Durham, North Carolina

For the price Cookout is hard to beat for what you get. Love me some shakes and hotdogs from here. BBQ plate is another go to quick meal for me. Sweet Tea is fiyahhh. read more

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Pink haired, hentai girl at the window was really rude. Spoke Spanish and seemed very unhappy.

HOW ON EARTH DO THEY DO THIS??? After you've been to Cook Out, you'll know how much the big fast food chains spend on advertising. Because this place is very quietly serving up above-average fast food throughout the south. Yes, there's a potential caloric minefield here, but you can get out of here for five bucks without doing TOO much damage...or with minimizing the damage. This will never be confused for health food, but if you avoid the fried stuff it's not TOO bad in a pinch. The "Tray" is a sandwich and two sides. I've tried the hushpuppies (too greasy but tasty), the onion rings, and slaw. Frankly, I would double up on the slaw because it's that tasty. There are also weird things like a quesadilla and something they call a chicken wrap (as a side!) that I haven't tried because from what I've seen it is a chicken nugget and some iceberg lettuce in a small tortilla and not too appetizing. And for some strange reason, corn dogs. As a side. Go figure. This tray will run you a big $4.99, and includes a drink. You can't afford NOT to try it. Oh, and for another buck you can upgrade to a "fancy shake". There are like 45 flavors listed and I wouldn't even TRY to add one of these because a burger or chicken sandwich and two slaws puts me into a food coma without it. The regular burger is a pretty hefty piece of beef with the actual texture of a burger. I've had worse burgers at sports bars. Onion rings as a side are a sane portion of 5-6 rings, which is PLENTY, and they are real onion rings, not chopped/formed God-knows-what. The slaw is cold and just the right balance of sweetness and vinegar. Grilled chicken in the sandwich is kind of small and thin, so a bit dried out, but it is a bit of protein in a pinch. The burger is better, and you can get it however you want it (ketchup, pickle, grilled onions is MY way). They also have a chopped pork BBQ sandwich that I haven't tried. I don't know how this company makes a profit like this. The only thing I can think of is that they have no advertising budget and volume. read more