I honestly didn't even know this new location snuck in near me, but it's actually slightly closer than the Burbank location and the parking situation is a whole lot better. Clean and small, but I prefer the ambience of the old style Wingstop's, as opposed to their new minimalist look. The newer locations are made more for carry-out, opposed to kind of sitting and enjoying a good ambience. I must say the staff here though is on it, they were professional and polite, and seemed to have a good working vibe with one another. And the food all tastes wonderfully the same no matter where you get it! read more

Wingstop - Chicken Wings Near Me - Burbank, California

I'm not new to wing stop but i'm new to this location. I placed an order online. as soon as i got there it was ready. The individual whom helped me out had literally just clocked in and was ready to tend to customers asap. It was a young latin fellow. i was there with my daughter because she loves the lemon pepper flavor. From what i recall the place was clean and tidy. everyone was busy with a task. I wouldn't call it ambiance but the dining area was clean and ready for people to be seated. I am definitely happy about my first visit to this location. I gave them five stars because they got my order right, the customer service was on point and even though it's not much of an ambiance it was clean and tidy and that's good enough for me. Thank you to the young latin kat who tended to me and my daughter. He was courteous and patient. This location is located on Hollywood way in front and right before the burbank airport. Thank you for making my first visit righteous. Will definitely be placing orders at this location in the near future. read more

Wingstop used to be my favorite fast food. It's been a while since visiting since there weren't any close by to where I live. I am glad I found this location. For food, I ordered lemon pepper( my favorite) and garlic Parmesan wings. They both tasted really good. No complaints about the taste. They still tasted same as ten years ago. No change is flavors. For service, I didn't like the attitude of the manager. Other than all the other employees were nice and friendly. I was greeted by a young lady and she took care of my order. My order was ready within 5 to 8 minutes which is not bad. For ambiance, there is seating area inside and there are couple of tables outside. Place was clean, no trash or trays sitting around. For parking, there is plenty of parking space in this plaza. So finding a parking spot is not an issue. Will be back for sure since I found out this location is close by. read more

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Love this Wingstop! It's quickly become my favorite location. The employees greet you as soon as you walk in, making you feel welcome right away. The customer service is excellent, and the food is always fresh and delicious. Definitely one of the best Wingstop locations I've been to! read more

I stopped by this Wingstop location this morning to use my T-Mobile Tuesday coupon. They had a deal on the three piece tender combo so I took advantage of that. I had to place my order through the website and not the app. So for the spice on the tender I chose the Cajun spice to try it out. I arrived early to the store like when they open because I was getting other food for my wife in the same plaza. I checked in with the lady working the counter and asked if I could get my drink first. After I showed her my email receipt she give me the cup. I just got a soda and waiting inside the store while they were making my food. The place is not that big inside but they also have limited outdoor seating as well. I saw the worker prep my tenders and the person making it actually checked the temperature to make sure it was properly cooked. Then they worked on the Cajun fries and the smell got me hungry already. My order was ready ahead of my pickup time and since I waited inside the store, I took it home to eat it while it was hot. I found parking just fine in the plaza this store is in. I didn't really like the texture of the tenders, it basically tastes like boneless wings which is not my favorite. They give you a big amount of ranch though so that's great. The Cajun fries were delicious so that was my favorite part about my meal. I likely won't do the tenders again and stick to the classic wings which is what I always get. I had a great experience here and the customer service I received was great. read more

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This location and the other Burbank location aren't the best. The Glendale one is much better. I don't know if it was because we had such a big order but it was not great. The Korean bbq flavor is way too saucy, spicy and sweet. Some may like that, we did not. The lemon pepper was the best one but not great. The hot honey rub was overhyped. The Cajun and the original were both also just ok. I love the Cajun corn though definitely a must. They do have the best ranch but if you want extra they will charge you. This place is not cheap and can get pretty pricey. I wouldn't order from either of these locations again. read more

Most times I request wings well done and it's not, but this time they got it right. My Order- Hot honey, well done, with extra seasoning. Fries extra well done, extra seasoning!! Ohh and all drums plzzz Shout out to wingstop when they get your order right read more

Wingstop - Hot Honey Wings - Chicken Wings Near Me - Burbank, California

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Great service off the jump. Young gentleman even upsold me on some boneless wings and I hate boneless wings. Put in an order for 30 wings total, two fries and drinks. Usually orders this big take anywhere between 30 to 50 minutes. Not this time. I got my order in 10 minutes flat. Got home and was instantly bricked up when I saw they changed up the recipe for fries. Sheeeeeesh! I have never finished an order of fries from Wingstop... Ever! Wings were still hot. Everything was on point! read more

Wingstop - Lemon pepper and mango habanero wings, large fries, two bleu cheese dips and a Dr. Pepper. - Chicken Wings Near Me - Burbank, California

Your employe Andres is one of the worst workers. i'd rather go on a fricking plane and eat some f*cking frozen wings instead of eating this garbage food he made for me. he tried giving me corn that was on the floor. A curly hair guy that was with Andres is also disrespectful. They rolled their eyes at me and gave me the worse attitude. They even joked about putting something in my food.With their attitude. I need the manager to check the cameras. I am seriously concerned for my health. read more

I have visited this place a few times, and this time, I ordered through their phone service, which uses AI. I must say, it was very convenient and surprisingly accurate. The AI almost seemed like a real person! The customer service was excellent and prompt. I ordered a 75-piece order of bone-in wings for my work's potluck, which was delicious. I highly recommend this place if you are nearby. read more

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My second visit to this Wingstop was so much better than my first time. Keep in mind, I had never had Wingstop before until these two times. The first time I wasn't impressed with the choices that I made, so I didn't like my food at all. I went into my visit yesterday prepared. I ended up getting 30 wings to split between four people, 10 buffalo and 20 lemon pepper, with a side of fries and I got the corn with lemon pepper seasoning. I loved the lemon pepper wings and the corn was great. I can't speak on the fries because I let my girls eat those. They were a bit stingy with the carrots and celery though. Clearly 30 wings wasn't for one person, which is the amount of carrots and celery we got. I wished I had ordered via the app before arriving because the food took about 20 minutes to wait for but the girl that took my order was very polite and answered all of my questions. The inside is a little small for those that want to eat there, but everyone that I saw came in for take out orders. There is also a large open parking lot here. I will definitely be back now that I know what I like here. read more

Sanjuana!!!!!!!!!!!!!!! Thank you so much for the best customer experience ever. As soon as I walked in the store, she was super friendly to every single customer that walked in the door, even if they are buying or not not only that, but she was very vocal about reading everybody's orders, and giving time equally to everybody, she is just a very, good person to be around and I appreciate that dining in a fast food area. Thank you so so much. Please recognize her for this because hard work always goes unnoticed. read more

Wingstop - Chicken Wings Near Me - Burbank, California

Food is fresh and tasty. IRIS is incredible and she deserves a raise. I will come to this wingstop solely because of the quality, accuracy, and of course, Iris. read more

Prices went up and they still shorted me a wing. I ordered 15 piece meal for two and instead got shorted to 14. Seems like not a huge deal but this happens repeatedly. This is the third time I've received this type of service. Photos of receipt and food included. I literally made a yelp account because it was frustrating. read more

Wingstop - Chicken Wings Near Me - Burbank, California

Every time I order, Andres is rude and clearly bothered by having to help me. His attitude is unprofessional and makes the entire experience unpleasant. This needs to be addressed immediately. read more

Placed an order online for a 15 piece and 8 piece combo today. When I arrived at the location, the order was not ready, so when they completed my order I grabbed the bag and drove home. Once I got home and opened the bag, I realized I was missing the eight piece of wings. I called the store to explain and asked for a refund for the 8 piece in which the "manager" said they could only give me store credit and that I had to drive all the way back to the wingstop. She said "I personally prepped the order" and was insinuating that I was wrong. When I asked to speak to a manager she said she was one of them and was unwilling to fix their mistake unless I drove all the way back which is an inconvenience. I will not be returning to this location and if you place an order make sure to "personally" verify you received your complete order. read more

Wing stop has my all time favorite boneless wings. I have never had a poor experience at any location. They have good prices and are filling. read more

I ordered the Chicken Sandwich with the Lakers Legendary Garlic sauce, Cajun Corn, 10-piece wing combo with Hawaiian and garlic parmesan sauces, seasoned fries, and a drink. The chicken sandwich and corn were delicious and cooked perfectly. The wings were a little tough to chew, but the sauces were delicious. The seasoned fries were delicious. When I placed my mobile order from the parking lot, I was given a wait time of 15-20 minutes, which changed to 16-21 minutes in the email. Upon arriving about ten minutes later, I informed an employee that I had placed a mobile order and gave her my name. She replied that they were working on my order. While I waited for a few minutes, a couple came in and placed an order to eat there and another customer came in for an order to pick up and received a cup for a drink. Then I asked for a cup for my drink that came with the combo. The rest of my wait seemed to go more quickly since I was able to enjoy my drink. read more

Wingstop - a wall with a variety of menus - Chicken Wings Near Me - Burbank, California

Service here is the worst. They act taking your order is a problem. I work nearby and every once in a while I'll "give it another shot" and every time it's the same poor wait staff. read more

Went here with the bf and ordered the gametime bundle with lemon pepper, mango habanero, hot honey and hickory bbq wings. Came with fries, Cajun corn and two drinks and it was absolutely amazing. The only reason I took off the star was because the Coca Cola freestyle they had was the most watered down soda I've ever tasted. I got Coke Zero and it tasted like barely anything. I tasted my bf's coke and it was a little more flavorful but still not as good as it usually should taste. Another reason I took off a star was because there was no trash can...at all in the entire place. Only a mini trash can for straw papers which is incredibly weird. The worker told me to leave our tray there, but I feel it's weird for a fast food chain to have zero trash cans in their dining area. read more

Do NOT order online! They always misplace the online orders, however you get to sit there and watch everyone else pick up their food?

Wings , fries and Corn on the cob are so yummy!! Ranch definitely is what makes it much better!!

Honestly great customer service I had recently had an issue regarding my order I had placed it with a third party app postmates and when I got the order it wasn't what I order i originally got a 20 classic bone in barbecue wings and received way more then 20 wings and the worst part was no barbecue at all but I ended up calling this wing stop and told them the situation they understood what had happen and made sure to make things right they made it worth the extra time taken to get my food great service! read more

The service was terrible and unprofessional! I placed an online order, and when I arrived, I was told that my food wasn't ready, so I waited 20 mins. Not once did any of the staff ask me for my order number while they were putting out the other pick up orders. So I then asked the same person who originally told me it wasn't ready and went and grabbed the bag that's been there since I walked in. The food was cold, and when I confronted her, she seemed not to care with a half ass sorry. read more

The service is okay but the food.... they are so damn stingy here like the sauces come out of their checks??? i was an employee at a wingstop before and they should NOT be charging you for extra sauce when the wings come out dry as heck!!! absolutely hate coming here read more

I would like to give 5 stars, but my experience was not good enough I been a costumer for more than 7 years and I love Wingstop my fries were saggy and cold, Guest service was great. read more

So glad this new one opened up. The service is fantastic. The food was fresh and you can't beat the new location! It's not crowded yet so the ambiance is fantastic. read more

Wingstop - Outside - Chicken Wings Near Me - Burbank, California

Received the wrong order from delivery driver and had to come pick it up myself. Tried to ask for a refund on my delivery fee but was given a non-answer. Fix your communication between store and drivers. read more

Great customer service. We have been coming to this Wingstop since it opened and the staff has been great each time. We appreciate the way they take care of the place and the people. Tonight we were served by Nathan, he was so nice as he patiently waited while we asked questions about the menu and made sure we got the flavor we loved! Thank you very much Nathan and staff! read more

Wings and chicken sandwich are good. The service at Wing Stop on Hollywood Way is good and employees are friendly. Food has always been ready at specified time! read more

Saw that this new location opened near my house. I decided to order one night, we go to Wingstop all the time by far one of the best locations. The girl and guy on shift were very nice and the food was really good thank you! read more

The dumb B at the front is always messing up the order of costumers who come in. She always skips over the pick up line and gives service to those ordering who jumped the line. Stop being so inept and do as you are supposed to do and not make costumers wait longer than what their should. Respect the line idiots read more

Greeted me when I walked in. Friendly staff and soda machine was working great. Food info was correct and savory. Came about 15 mins after pickup time, still great. Not too crowded but slightly limited seats. 10/10 will be ordering again. read more