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Wing Grub

4.0 (1 review)

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10 years ago

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Chick-fil-A

Chick-fil-A

(8 reviews)

$

The service I received by the manager of Chick fil- A at 440 Keyser Ave in Natchitoches, LA 71457…read morewas unprofessional and unbecoming of someone in that position. She loud talked me when I requested to use a "hot bag" to deliver nuggets, and fries for nine people. She stated loudly" we only let people we know and trust use the bags, they cost $300 to replace" I wasn't offered an opportunity to use my credit card to secure the bag. The other employee were nice. I complained to corporate and received a generic email apology from the franchise owner here in Natchitoches. I promise nothing will change at this location because in all my years both as a customer service trainer, flight attendant, corporate manager, WIA director, etc., it starts at the top and roll down hill

Well this was definitely not your typical Chick-fil-a location. I didn't even see it until my…read morehusband pointed out that it was there. I'm normally pretty observant, so I was in shock when my husband told me that there was a "Chick-fil-a" in town. It's in a very unassuming plaza, not a stand alone building. The other odd thing is that there isn't a drive-thru (at least I didn't see one). We are still in COVID-19 response, so there was no indoor dining (all chairs were on tables) and blocked off. We were able to go inside and place an order. My order was wrong, but at least they did not charge me for the wrong order. I ordered 2 deluxe sandwiches, but just got regular sandwiches. I think it's been so hard to hear, while we wear masks. The food was still good and the customer service was great. It's not any different than Chick-fil-a restaurants I've been to in the past. If you're a fan of Chick-fil-a, this is not really any different when it comes to taste. I just wish I had known about this location sooner... wouldn't have gone to Wendy's 2 nights in a row... LOL. This is located across the street from the Northwestern State University campus.

Wing Grub - hotdogs - Updated May 2026

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