Terrible Service Half the restaurant was empty Said they weren't taking any more tables. Wouldn't let us even let us sit at bar to order drinks at an empty bar. The place is so run down. This place use to be great. It needs to close. read more

The servjce is horrible. The kast 2 atrempts to eat here we left die to no servjce. The bar tender was rude and offered no servjce after sittinf there for 15 minutes. No it was not that busy. Most of the tabkes were emoty and we were the only people sitting at the bar. read more

Food was fresh and came out quickly. The server was the bartender in duty and he was great! Checked on us regularly. The new 3 for me menu gives so much food at a great price. Overall in the past few times we've gone there are no complaints. read more

It was ok but I did not really like the services here hope yall get better the food was really good tho

Food excellent as is service ambience can be a bit loud otherwise Chili's is a great place to take friends and relatives plus dessert is a great way to start a meal but if you like tradition it's a great way to end a meal I know our grandkids like the former when it comes to dessert and grandparents try it on the grand children at least once you want regret it read more

I came here with my daughter and her grandmother to celebrate our birthday. The waitress seeme new and a little overwhelmed but was kind and took good care of us! The food was delicious, the amounts of food you got for the price was good! The staff was friendly and I enjoyed the music! Also the bathroom was fairly clean and smelled good so that is another posi! I will definitely go back! read more

Burned the hamburger. Ive never seen anything like this. Didnt say anything . Never going back. Yea they ask if everything was ok but what are you going to do have them make it overcwhen your with someone else. Wont ever go back read more

I was a little apprehensive to come to this Chili's after reading the reviews, but had a free birthday dessert to use; so I gave it a shot. I went at lunch and it was very busy. It took a few minutes for the hostess to return to the front to seat me. Not that she was rude or anything but she wasnt really friendly as a hostess should be. It only took a couple of minutes and my waitress came and took my drink order as well as my order as I already knew what I wanted. I order the Triple Dipper appetizer for my meal. It only took about 15 mins to make it to the table. It looked fantastic. I picked up my southwestern eggroll (my fav) and was disappointed that it was not crispy and just slightly warm but still tasted good. Then I had the big bites ( I think that's what they are called); first time to taste the hamburgers. They were the best, I really liked them. I also had the crispy chipotle chicken tenders. They were alright as they were a little tough (over cooked), but the sauce was great. Then it was time for the chocolate molten cake! It was fantastic! Just wished I would have taken a picture before I broke up the hard chocolate shell and dug into it, oh well. My waitress was friendly and I liked her but she didn't check on my drink to refill it and I found myself having to look for her to flag for her to come over. Although it was busy when I arrived at 1pm by the time I got my food the lunch crowd had started to dwindle. Overall , it was average food and alright service. Things could have been better but it wasn't enough to deter me from giving this place another chance. read more

Much better service than it used to be. Afternoon bartender is really good. Food is always okay.

Hit or Miss... They are short staffed or they have all new staff. Party of 6 took 45mins to be seated. Salad came after meal. Had to ask for it 3 times. Ordered shrimp pasta but shrimp didn't look like it was cooked. Sent it back. Everyone in party was finished eating. Waitress came over about the ticket and I hadn't got my food back. Finally got food but it wasn't as I ordered it. Got ticket and it was overcharged. Explained that ticket was overcharged and that it should be split. Told waitress that I was paying for the ticket for 2 not the ticket for 4. She charged me for the ticket for 4. Just a bad night... read more

Everytime I visit I am disappointed. The service sucks. It is super slow and they always say they don't have enough workers and then you are 5 doing nothing. I will not recommend this place ever read more

The service was adequate for the location (also being a server myself), food was great, the only thing I would recommend is if you're smaller don't over order bc I had lots to take home. I had a sirloin with asparagus and broccoli, broccoli was plain but everything else was cooked perfectly. The alcohol was good I enjoyed a 2 for one blue moon and my partner had the margarita El Niño. The only change we'd make to those is that the tequila in the El Niño was overpowering. The ambiance of the restruant was also standard. read more

Spent $60 on 2 of the worst tasting steak dinners I've EVER triedto eat! Wish I could get me money back or something bc that food went right in the trash! First off the steaks texture was that of if one had purchased it from one of those prefrozen food trucks that comes adound neighborhoods and tries to sell meat packages at a discount price. The texture was so gross and felt like fake processed meat! The flavor was nonexistent even with the garlic butter on top, had to drown it with A1 sauce for flavor but that only lasted one bite as I previously stated the whole meal went in the trash. My boyfriend that eats anything bc he grew up with a mom that wasn't a great cook, couldn't even eat his food! The loaded mashed potatoes tasted like they had been prepared a couple of days before and was nuked in a microwave before it got to me. The broccoli wasn't much better, very rubbery and no flavor! Again wish I could get my money back or some sort of compensation! You'd think a restaurant being in a small town with not many others to choose from would be superb and top quality taste, yeah WRONG! Worst food ever! I would've been better off buying a steak and cookimg it at home, but after a long day cooking wasn't on my agenda, but now after spending $60 on 2 dinners I wish I would've cooked or went elsewhere!! I want my money back or discount off my next bill! I should've just thrown that $60 in the trash, because that's pretty much where our food went after only a couple of bites!! DO NOT WASTE YOUR TIME OR MONEY GOING HERE FOR A STEAK!! BETTER OFF BUYING ONE AND COOKING IT ONESELF OR DRIVING 45 MIN TO SHREVEPORT FOR A GOOD QUALITY STEAK!!! read more

Chili's - Tex-Mex Near Me - Natchitoches, Louisiana

Decided to spend my first Valentine's Day with my new baby here. Needless to say, we arrived at 7:15 PM (after being on a waitlist) and didn't receive food until 9:40PM. Manager didn't care to discuss anything with us. People came in an hour after us and left before us. I would not recommend. read more

My coworker and I went for lunch during work hours. The wait staff changed twice during our lunch but were friendly (We are still not sure who was waiting on us). The chips and salsa were stale but came quickly. We received our salads fairly quickly as well. Then waited 50 mins for our meal. After it finally arrived it was obvious we had been forgotten about and it had set under a heat lamp for an extended period. The sauce on the wings was glazed over and the tortillas for the tacos were hard on the top(soft tortillas). Very muh experience overall. read more

Ordered from Door Dash with low expectations. Chili's failed to meet even those. Food arrived cold because it wasn't packaged for delivery correctly. Sirloin was missing asparagus spears that were stated on the menu. Nachos looked terrible and we're missing the jalapeños from the menu and had the wrong cheese on them. Once again, Chili's delivers expensive mediocre nourishment without regard to the consumer experience. Will I go back? Probably. What choice is there in this town? read more

I know places get slow and are sometimes understaffed but we waited almost 20 minutes without a single word from a sever when we were sat. One word or acknowledgment that they knew we were there would have kept us there. We could tell the time because we got the text that our table was ready at 6:59pm and left at 7:17pm. We hope that it will be better the next time we go. read more

Everything started off great. And then the manager pulled the two waitresses next to our table and started having an argument. Then the waitresses were taken to the back with no one on the floor. We waited 30 minutes to get a to go box and check. Completely unacceptable of a manager to leave tables without a waiter for that long. Food was good and the waitresses were great but needs new management read more

Very slow! Ordered curbside they couldn't get to me so had to go in and wait because they where behind on orders before me, my food was cold and soggy I would have gone in and had them remake it but I'm pregnant and have to eat before my blood sugar drops! I won't be back! read more

I waited for 45mins in line just to be told we can't sit together after we asked if we could we were told it was OK till the hosts had a problem with it and went tell like a little kid I will never do business with this place if I could give negative stars I would read more

Showed up took 10 minutes for someone to even come to the podium then they say it's 15 minutes with tables everywhere only thing I can figure is being short handed but I am not impressed by the multiple staff members walking around and no one taking the time for the customers walking in the door. read more

Tragic experience! I should have listened to Julee's review. I came in for a quick snack and that was not going to happen. Even sat in the lounge so I would not have to wait for a table. I ordered water with lemon. The sweetener was hard and clumpy and would not dissolve. Perhaps it had been wet before and dried?? Strike one. I then requested a cup of hot water and lemon to squelch the cold. They were extremely short handed like they had been the last two times I'd been in. I got water straight from the tap no lemon. Strike two. Appetizer was ok until I got to the ROTTING celery on my plate! Both ends were brown and wilted, even dehydrated! See pictures! Strike three! We were done. Won't be back for a while! Help needed here. read more

Chili's - Says it all! - Tex-Mex Near Me - Natchitoches, Louisiana

See all

Ashley was a great server to my family and I. Food was hot and delicious. We waited no time to be seated and everything was properly sanitized. She was very attentive being that she had other tables to service ! My family and I will be coming back read more

The food was okay but avoid the beer. The bartender was swapping out a keg of beer and was visibly disgusted with a large fungus cap covering the coupler on the neck of the keg. She hollered over to a server and correctly said that she didn't think she should hook this one up. The server used a towel and pulled off what looked like small road kill and told the bartender to hook it up, which she did, infecting the whole tap line. read more

This small town is a meeting place for my boyfriend and I since we are long distance. And on Sunday's we always go to chili's as a ritual. This chili's is very clean and has polite staff. We sit on the bar side and enjoy the happy hour specials, $6 dollar boneless wings, two for one beers. Not crazy busy until about after church Sunday, so if you are wanting a good meal and quick service I recommend trying it out! read more

Chili's - Tex-Mex Near Me - Natchitoches, Louisiana

Food was decent except for the tacos, the tacos had this overwhelming taste of lime, literally the only thing you could taste, and our server was supposed to come back to bring us our cookie, and instead made small talk with another table for atleast 15 minutes when we were right there waiting, we just left without getting it. read more

I've lived in Natchitoches my whole life. I've been to Chili's many times. I am disappointed in Chili's service. Although, the people are nice and the food is good, they are slow. It is cold inside and when they forget something, it takes 15 minutes to get it. We've been here for the longest and 4 other people have gotten there food. I'm not surprised because the Chili's in Natchitoches is a disappointment. Natchitoches is a truly amazing town but Chili's is the one disappointment. It's crazy because when no people are working, they're fast. But when they have a lot of people working it takes hours. I would say this is the worst wait but it's not. They once made us wait 45 minutes for chips and salsa. The food is good but I'm not waiting 2 hours when I can go somewhere with better service and quality. read more

Chili's is really getting worse. The hostess is also the buss boy. So needless to say ppl decided not to wait to be seated, they sat themselves. Waiter took forever to get our drink order. He was really nice tho. I suppose they can't find good help because they are in the heart of a college town. Food was good. Temperature was fine. Do better chili's. read more

I have been waiting in the designated parking spot for to go orders for 30 minutes nobody bothered to come bring my order so I called to ask about it and nobody answered the phone. The workers are very unprofessional. read more

Horrible experience! We should have known better when we walked in and saw 6 dirty tables, and the restaurant/bar wasn't that busy. We waited for the young lady to clean a table. She wiped everything off of the table onto the floor. At that point, we started to leave, but we didn't. Our waiter was very personable. He took our order and checked on us several times while we waited for our food. I ordered the 3 item special (Mexican food), and I only received two of the items. My husband ordered a dry bacon burger, and it came with lots of mayo (which my husband will never eat). I had completed my meal by the time his food arrived. It will definitely be a while before we come back. read more

TERRIBLE!!! This is the worst Chilis I have ever been to. The management is awful and the food is a sad excuse for bar food. The food comes out slow and tastes old and dry. It sucks that it's the only big chain restaurant in natchitoches. If you are looking for a good meal, make the drive to alexandria or shreveport. Don't waste your money or time here. read more

Service is very lousy. Waited 10 minutes before our waitress came. Waited for 20 minutes for our water. Will never return again. And it wasn't even busy. They seemed to be cutting up in the kitchen. read more

Tried going there around 3:30pm yesterday.There was no hostess.8 tables in the bar area alone weren't bussed.The bar itself was empty but wasn't bussed.We waited about 5min for even an acknowledgment for service for before leaving. Tip #1:Sit at the bar.You may not get faster service,but food is quicker than sitting at a booth or table. Tip #2:Order your appetizer first,than entree when they come back for your order.Every time an appetizer is ordered with my meal it always comes out with my meal,so my meal gets cold while eating the appetizer(even when I've specifically asked for it not to come out together). Just another terrible place is Natchitoches with terrible management and service. read more

The food quality at this location isn't any different from the other Chili's I visited in the past. I would definitely come back again the next time I'm in the area. Our server was friendly and polite, all of our dishes came out at once and we didn't have to wait too long. And the food tasted good. The restaurant was busy when I was there so I really appreciate how quick they were able to seat us, produce a good meal at a reasonable price and make us feel at home. read more

We arrived at 14:30 and the first thing we noticed is there was not a hostess at the door. The restaurant was only half full and we had to wait to be seated because there was no hostess there to seat us! Once seated we placed our order. The waitress was very friendly and prompt. I ordered a full rack of ribs with the honey chipotle sauce with fries and southwest Mac and cheese and my wife ordered the triple play. We ordered my 2 year old chicken strips with mashed potatoes. We also ordered a appetizer of loaded boneless wings. The appetizer arrived first and it was very good but we were not given any small plates. Since the loaded boneless wings are served on a fajita skillet they stayed almost to hot to eat for a while. My 2 year olds food arrived next and he ate all the mashed potatoes and they were good as well j tastes everything before we give it to him. When the waitress brought out our food she immediately asked what sauce I had asked for. The wrong BBQ sauce was on the ribs and she knew it and apologized and said she would get me some more ribs but I told her it was okay and I would take the ones she brought. Upon tasting the ribs they had no flavor or salt to them at all they were very bland. The Mac and cheese was cold and I asked her to take that back and she did and brought another one. When the waitress brought us refills on drinks there was a thick white coat of grease on the inside of my glass. I stuck my finger in the drink and literally scraped what seemed like crisco off the inside of the glass. I showed my wife and we immediately stopped eating. I paid the check and left a tip on the screen at each table. I let the waitress know about the glass and told her we were leaving. She apologized for our experience. The place is very dirty inside and I posted a picture of what there bussed tables look like. I will never eat at this child's again, completely nasty and dirty and the sad part is a few years ago it used to be good. read more

Chili's - Tex-Mex Near Me - Natchitoches, Louisiana

I usually have decent luck with Chili's but I will think again before I come to this location. I came around 5:45 PM and was seated promptly. There were hardly any guests at this time so I expected my food to be prepared quickly. While I was waiting I decided to go the restroom which was dingy and smelt like puke. My meal took around 20 minutes to come out which was unacceptable considering the amount of people inside the restaurant. I had the chicken crispers with corn which was on par with others Chili's i have visited. The only problem was that it looked like someone took a bite out of my corn because there were two colonels missing from the center. read more

Well the service was pretty good. The appetizer was delicious. We sat and enjoyed our blue moon drafts, sadly they were out of oranges. I was fine with everything until we found a piece of glove in one of our entrees. Then I found plastic in my entree as well. This made me lose my appetite completely. The server was diligent in alerting her manager of the situation, which he handled well. Didn't like the fact that once our server asked other employees where the manager was and they all started yelling out his name. Quite unpleasant at that point. The last time we ate here it was much better, but sadly after a hard days work we were sorely disappointed. read more

This chili's SUCKS! The only reason I ate here was it was free due to a gift card. If I had to pay with my own money there is no way you could convince me to go here. I ordered something you think would be simple to get right [sliders]. It was a sad excuse of food. The slider itself was ok the glazed onions alright the bacon was rubbery -_- to top it off they used processed yellow American cheese [that plastic stuff]. Apparently a multi million dollar corporation or maybe this establishment can't do right by their customers and place REAL CHEDDAR ON THEIR BURGERS. The service was alright clearly not trained in customer service because I told the waitress I needed more time and she just stood at our booth like a deer in headlights. She literally didn't move until I made a decision which was awkward. It sucks coming from a big city and having chains you can't even rely on. DONT WAIST UR PRECIOUS TIME HERE IT AINT WORTH IT. If I could give it zero stars trust me I would. read more

Terrible service! Without drinks for first 15 minutes of meal! Food was average! Awful service.

This place has a staff that makes you want to stay there and eat all day long. They bright, cheerful and most of all fun. Lucky for them they have an AWESOME menu to work with. Easily make the hard sale. I have tried more items on the Chili's menu because of the staff at the Chili's. They make you want to come back again and again. ... read more