The service I received by the manager of Chick fil- A at 440 Keyser Ave in Natchitoches, LA 71457…read morewas unprofessional and unbecoming of someone in that position. She loud talked me when I requested to use a "hot bag" to deliver nuggets, and fries for nine people. She stated loudly" we only let people we know and trust use the bags, they cost $300 to replace" I wasn't offered an opportunity to use my credit card to secure the bag. The other employee were nice. I complained to corporate and received a generic email apology from the franchise owner here in Natchitoches. I promise nothing will change at this location because in all my years both as a customer service trainer, flight attendant, corporate manager, WIA director, etc., it starts at the top and roll down hill

Well this was definitely not your typical Chick-fil-a location. I didn't even see it until my…read morehusband pointed out that it was there. I'm normally pretty observant, so I was in shock when my husband told me that there was a "Chick-fil-a" in town. It's in a very unassuming plaza, not a stand alone building. The other odd thing is that there isn't a drive-thru (at least I didn't see one). We are still in COVID-19 response, so there was no indoor dining (all chairs were on tables) and blocked off. We were able to go inside and place an order. My order was wrong, but at least they did not charge me for the wrong order. I ordered 2 deluxe sandwiches, but just got regular sandwiches. I think it's been so hard to hear, while we wear masks. The food was still good and the customer service was great. It's not any different than Chick-fil-a restaurants I've been to in the past. If you're a fan of Chick-fil-a, this is not really any different when it comes to taste. I just wish I had known about this location sooner... wouldn't have gone to Wendy's 2 nights in a row... LOL. This is located across the street from the Northwestern State University campus.

Wonderful! Many unique items. A full grill, serving…read morebreakfast and lunch. It is a actually a gas station, with a bakery inside, with delicious lemon meringue, & coconut cream pies, large bunt cakes, pastries, and big cookies. They even have boudin, sausages, sandwiches, & bottles of local wines, with a large selection of Cajun seasonings, and frozen crawfish and other frozen items. They have perfectly cookable healthy Lousiana rice, books about Louisiana and about Louisiana cooking. Cajun lifestyle, history, beautiful, dishware, unique gifts, toys & puzzles for the kids, pralines and sweet candies and so much more!

We arrived at 11:55, not really knowing what to expect. It's a gas station/ knickknacks shop…read more Placed our order at the counter paid at the register and chose a table. We waited about 8 minutes for our Natchitoches meat pies, an egg roll and a boudin ball. The ball was tiny. In and out and back on the road in about 20 minutes. Destination Lake Charles.

Best hamburger ever!!! The food came out hot.. Friendly service. The building is not fantastic but…read moredon't let it stop you... order the food and you are in for a treat

Best burger we had in years!!! Nicely seasoned. My boyfriend ordered the double large. What a…read moresurprise!!!!! It was huge. Don't be put off by the exterior. The inside is fine. Carry out only

Just a quick stop for a break to stretch our legs and grab a bite to eat. I ordered a steak finger…read morebasket with fries. It was prepared as expected and satisfying. Thank you DQ! The restaurant was super clean and the staff very friendly.

Great choice for breakfast. Biscuits and gravy . Great choice for breakfast. Biscuits and gravy …read more Great choice for breakfast. Biscuits and gravy .

The service from Audrey makes the good food, great! We were visiting with our family and Audrey was…read moreso accommodating and made great recommendations, including how to make dining with our kiddos easy. We enjoyed the red beans, gumbo, fried fish, and chicken strips. We'll make this a regular stop next visit to Natchitoches! Thanks for the great changing table in the restroom, making it truly family-friendly.

Excellent service and fresh, tasty food. Everything was delicious. Especially the seafood platter…read more Highly recommend!

Went there for a late night snack... ordered nacho fries... got the cheese.. but no fries…read more Disappointed.

If I could leave NO STARS I would....showed up at 12:30am on multiple nights to be told they are…read moreclosed. I see the hours are til 1am daily but this location REFUSES to stay open for the hard working people that work nights shifts all because they wanna start closing EARLY to clean....ridiculous

If you have to come to this location. Use the kiosk. If you order at the register they up charge…read moreeverything. The register added more for my orange juice and my meal and I asked about it. The physical menu says the same price as the kiosk, but the register changes it. Which is wrong. Then we asked for an extra syrup. The lady was like 50 cents. Cool. When she rang it up the syrup came up as 0.00 and she added a water to make it .50. So insane that they would up charge for no reason. If whataburger doesn't care if I get an extra syrup why would the manager who is not see that .50 cent in her check?

On a Monday at 11:30, I pulled up unannounced with a group of 20 students for lunch. When we…read morewalked i. We were immediately greeted by the server and given the option to place an order with her or use the kiosk. Some of the kids chose to use kiosk which help make things more efficient. The young lady did NOT panic!! She was very friendly, courteous, and did and excellent job taking care of us while also taking care of other customers at the same time. Every order was quickly processed and delivered to us with zero mistakes. And as usual, WB never disappoints with quality of food. It is my go to place for fast food and this location knocked it out of the park with their service and efficiency!! Thank you again to the team that was working lunch shift on 6/16/25!! Yall rocked it!!

I starting writing this review, and I stopped. Thinking that because it was late, the workers might…read morebe tired or annoyed etc... however after going to this establishment again and trying it out, I've noticed the same, lack of detail, care, and respect. I would figure having a restaurant to have the southern hospitality, even if its just McDonald's. Nope, not the case workers, where rude, impatient, and were rushing, as well as half my order was messed up, like how?

The employee at the first window around 12:50 pm today had a noticeably unpleasant attitude, making…read moreme feel as though my presence was an inconvenience. After placing my order and paying, I was asked to park and wait nearly 20 minutes for my quarter pounder. When it finally arrived, the burger patty was extremely dry, there was just one shriveled pickle, a small glob of ketchup off to the side, and the buns were chewy. The current state of most fast food establishments in Nat is truly disappointing. It's clear that standards have declined noticeably, and as a result, many of these places appear to be closing their doors one after another.