Windsor is ok if you're looking for a last minute cheap prom or special occasion dress, but if you're curvy or have have a large "chest" you may want to try elsewhere. The options are limited unless you are a size 0-7 with a smaller chest, also the associates do not help, they just stand at the dressing room staring at you which makes the process even more uncomfortable. Luckily I was able to find better quality at The Dress Shop in Town square with plenty of options to try on. read more

Windsor - Dressing room area - Women's Clothing Near Me - Henderson, Nevada

The beautiful young lady who helped us went above and beyond! My friend and i needed something sexy but also simple and elegant that did not scream high school prom. She helped us find our idea and helped us look for available sizes. read more

Girl at register was very unfortunately rude. Had given her my email assuming it was for a rewards program, and I'm currently have a hard time hearing/talking. After a couple times of her putting in my name wrong I politely changed my mind and told her it was actually ok and I was fine not putting it in, to save her time seeing as the store was very busy and she couldn't hear me. With the intention being to save her time, I was taken aback after she proceeded to raise an attitude and get defensive over it and said I actually had to because they don't have printer paper and if I needed to return it I couldn't. I explained how I just was trying to make it simple and changed my mind, I did not need the rude snap back and it honestly really hurt my feelings. Just to end up getting a paper copy receipt anyways, it felt very not necessary. Girls In dressing room were very sweet though! read more

My wife and daughter went into to shop and found the dress but wasn't there right size. She was told that she needed to come out and get back in line if she wanted to try the other dress. The customer service is very poor. They were willing to spend $$$$ but they decided to leave because they have rotten staff. read more

Mrs Henderson was very patient and helpful!!! she answered all my questions and helped me put outifts together for a concert I'm going too!!! thank you so much for your kindness will be returning read more

The clothes and dresses there are nice but the works are so rude. Was going to try some clothes on but with they're nasty attitude i just left read more

Very upset, agitated and disturbed, because I was mistreated and escorted out of the mall. An employee in Windsor called security on me after asking me if I had stolen from her store last week and I told her no. I am not a thief and have no need to steal. I asked her for video proof she said no. While I was in the store last week some other people came in I knew (who were not with us) and I believe they left before us. I was not aware that they had stolen anything. After being accused of stealing I called the people that I had saw at the mall and told them what happened and scolded them. The crazy thing is they had went back to Windsor a few days ago and was assisted by the same person that had security escort me out....stole more items and were treated humanely. I believe that lady racially profiled and targeted me who and I am not a thief, but because of race or skin color or whatever she did not target the them the true thieves and allowed them to steal again. I'm furious because I was mistreated and did nothing to deserve it. read more

Had the most amazing and easy shopping experience today! Nick was so helpful and knowledgeable in all the pieces they had to offer and knew exactly what to pair each item with. Definitely will be coming back for my next event, hopefully Nick is there to help me out! read more

What an awesome experience, I was greeted with a smile & excellent service. Michelle helped me at the fitting rooms. Her awesome personality. Nicolette was the cashier who helped me as well . I recommend highly, Thank you read more

Absolutely love this store. I was needing something for New Year's Eve. I went into other stores, but nothing they had leapt our at me. I walked past Windsor knowing that would be my last store, since I knew I'd definitely find something in there. The store is pretty decently sized and great if you're looking for something for a special occasion or even just something casual. I think most of my prom dresses are from here and even dresses I've worn to weddings, too. They have a great, affordable selection of evening gowns and they are all so beautiful. It's organized by color so if there's a certain color you're looking for, it's pretty easy to find. I didn't need an even gown, but rather just something sparkly to wear for NYE. I ended up liking everything I tried on. I couldn't select so eventually an employee was walking past and overheard my conversation of debate. She helped me pick the perfect outfit! It was so nice having her help. Their customer service is so outstanding that I don't feel cluttered or like they HAVE to say hi to me and say a certain phrase. It feels super organic, like a friend trying to help you shop. I love it! There's definitely something for everyone here and the style is super cute and trendy. Definitely recommend! read more

My roommate is the one who introduced me to Windsor for the first time. While I don't normally like to go shopping, Windsor is a place I would recommend for "going out," clubbing and nightlife items! They offer a huge selection of gowns for weddings as well. As far as quality, some pieces really surprised me because they were pretty decent - a much higher grade than 421 that's fsure! While everything looked cute, I would say their items are overpriced. For a pencil skirt I bought, I went to Charlotte and found the same one for literally half the price. If you're normally a size small, be prepared because they don't have much of this size. Usually everything they sell is already on the floor. They sell accessories, make up, fake lashes, belts, hats, pasties and more! So I would recommend that you check out other stores before committing to Windsor, because of the prices! Happy shopping! read more

Terrible service. No one greets you of even wants to acknowledge you. Also, the quality of the close aren't the best.

Let me start my saying, I LOVE Windsor. My first job was at this location, and was promoted to a Store Manager way back when. A Windsor girl for life. This store though. Unshoppable. It was an absolute mess on Wednesday morning. I understand in Homecoming and Prom season on a weekend.. I've worked thru that. But the store and fitting rooms were filthy and unorganized. Too much product on racks, all out of sorts. And that wasn't even the worst part.. because I was looking to SHOP in lieu of the messiness. The service is horrific. An arm full of clothes and had to ask for someone to start me a room, as four associates gossip behind the cashwrap. You would think one would jump at the opportunity, knowing they have sales goals, but was told someone would come to assist. No, they didn't. Off all of items I wanted to take home that day ($300+), ordering online was the better option. I know how to take photos of SKUs. So disappointing. Should've made the drive to Summerlin. Two stars only because I love the brand, because this location deserves none. read more

The sales people were so nice. I walked in the store and the sales girl immediately came up to me and welcomed me. I bought a jacket and some underwear. I wanted a swimsuit and another color of jacket and she offered and ordered me both. The store was very clean and organized. read more

I'm in a rush and I need to get a dress right now and online it says they're open at 10 AM but they're not open until 11 very frustrating for customers when your information isn't correct online. I don't have time to wait till 11 because I have a lot of things to do today read more

Out of all the Windsor stores I have been to, this location has such POOR management. The manager, Jenny, who helped me, did not give me good service. When I spoke to her, she had an irritated and rude tone to her voice which made me feel not welcome in the store. She is not suitable for her position because her management is poor and her attitude is not suitable for the working space. read more

Adrienne, the manager, is amazing. We were shopping for fancy dinner dresses and she was so patient. We changed our minds so many times and she was kind the whole time. Best service I have had in a long time. read more

This place is alright. I feel like in recent years, this store has progressively gone downhill. The service is honestly not that great, and the selection in the store is limited. These are more of company issues, but I feel like they're still important to mention. The prices are inconsistent and some are outrageous. Some things that you would expect to be less than $150 are well over $200 and vice versa. The zippers are cheap and get stuck often. The sizes are extremely inconsistent as well. I wear a 5 or 6 at most stores, but I need at least a 7 here. I've been disappointed in the styles lately. The shorter dresses for homecoming are WAAAY too short, like barely covering the backside. I feel like one style of dress dominates all other styles. For example, when I went homecoming dress shopping in fall 2013, about 90% of the dresses were one-strapped or sleeved with the other side sleeveless. The options that were different were limited in sizes and colors. I would order online, but again, the sizes are inconsistent. read more

Windsor - Women's Clothing Near Me - Henderson, Nevada

See all

I love this store! Store 18 with Adrian and Stefanie was the best! Very nice and very helpful. Adrian the supervisor was so great, the store was extremely busy and she was a super hero helping a line of eager customers with questions and merchandise wants....Adrian was excellent! read more

I had my company Christmas party to go to, and the theme was the color white. After searching for hours, and having gone to many stores, I had all but given up. It's VERY hard to find white clothing after Labor Day!!! I was about to go home, and I walked by Windsor in the Galleria Mall, and decided to give it one more shot! To my surprise they DID have quite a few beautiful white pieces to put together a lovely ensemble for my corporate event! I tried a few things, and the women in the store were very helpful in bringing me different items that I was interested in, until I found the right ones! Overall, the experience was pleasant, and my outfit was gorgeous! Thank you, for your help! I don't know what I would have done without you! read more

I was looking for a fun holiday dress to attend two Holiday parties. When I arrived my eyes caught the sparkles and glam that was everywhere in the store. They organized their gowns by length and color. It was simple and efficient to find what I had in mind since it was so well organized. It also left you feeling positive and relaxed and excited as each new dress drew your attention. I May have left with glitter on my skin but I received multiple compliments on my dress selection at the event. read more

I really like the dresses here and the prices. Its just sad how unwelcoming the staff is. There are 5 girls running around this store and maybe 3 customers and I was not acknowledged until I had to go find someone to let me in the fitting room. Then I go to check out and the cashier just stands in an awkward silence while she takes my money and throws my dress in a bag. I would come here so much more often if not for the fact that I feel like I bother the staff when I walk in and attempt to buy something. read more

The co manager, Amanda, did an awesome job at helping my daughter find the perfect dress!! She went above and beyond to have the dress shipped from store #1 in Cal for her. She smiled the whole time and made this her priority to get the dress. She gave me all my options on getting the dress and helped me choose the right one. I've purchased many dresses from Windsor and this was by far the best customer service I've received. Amanda was knowledgeable on the dresses as well as how she could obtain the exact dress we wanted! I will definitely return to this location for more dresses!!! read more

This company should revise their customer receipts. I tried to return a hat I bought literally one day after it was purchased. The receipts says jewelry is final sale and that they consider hats to be jewelry. A hat is categorized as accessories. The receipt sounds misleading. Aside from that the employees were rude to me in telling me that and I did not appreciate the tone and attitude they gave me. I would be more understanding if they had some nice decent customer service. The district manager or who ever over sees this store in Henderson NV Galleria Mall at Sunset should maybe go over with employees on proper customer service and etiquette. read more

The team was super helpful and friendly. My sister was there with her friend prom dress shopping. Alyssa helped us find sizes in some dresses and Allyson right away asked us if we needed shoe sizes. Although they were busy they were still happy to help. read more

The reason why i rated them so low is because they're clearly incapable of doing their jobs. I went in the store a few weeks ago and bought a few things, I come home and come to find out they charged me for an accessory but it wasn't in my bag I had to go back the next day to pick it up. Now today the 28th of December I go in there and buy more stuff, I come home and they left a security tag still on my body suit, so now I have to go back and get it removed. This is so inconvenient and irritating!!!!! The cashier seemed over whelmed because it was busy and she had a few people in her lane but this is no excuse!! Especially cause this is the second time in two months I have to go back because they couldn't do their job properly. Windsor employees need to spend more time on their customers then talking with their co workers. read more

I went in today with my girlfriend and I had asked someone for help and she was very rude to me and when she finally answered me after ignoring me she just handed me off to someone else when it was just a simple question and as a supervisor it really shows the poor management they have so I asked one of the other people what position she was and they had told me she was their district manager I didn't even ask a name because it was just very unprofessional as a company and as a store manager myself at my store when it comes to a customer you should be able to drop everything and be able to answer their question and if you don't know the answer to it then ask around until you can help that person not just pass a person onto someone else or even just straight ignore and be very rude, this store needs some help because as upper management it is not okay the person at the register was very friendly though and I commend her for having to deal with a district manager like that, the district manager really needs some evaluation on her part because that is very unprofessional and it makes her seem very entitled to her position and forgets that the customer is what gives them the business they need, the clothes weren't even that good and I would not buy any of it for my girlfriend and Jenny ruined my experience for the Windsor store she read more

I have had better customer service. This is was ok experience being in this store for the first time, a lady did help me but she wasn't as helpful as most at the other locations I have been too. Oh well... read more

I went into Windsor and had an amazing experience. I spoke to a black girl-cannot remember her name but she greeted me in a friendly and welcoming manner. I told her that I was fine and just looking. As I peered around the corner, I saw an amazing skirt that I had to try on. Before I could look around for some assistance, she was there. She graciously took my skirt and asked me if I wanted to try it on. I said absolutely but I needed a top. She helped me and we found a top. I went into the danger, I mean fitting room with some trepidation. She actually told me that I needed to change my mindset and go in there knowing that I was fierce. I traded my street wear and became fierce. I felt absolutely beautiful. I had an amazing customer service experience and will be back just because of it and the clothes. read more

Another great visit to Windsor Henderson. I love walking in and being greeted by the staff there's one girl in particular that always greets me and helps me out with the styles I'm looking for (Adriana) she definitely has a great sense of humor and is always on top of everything at first I thought she was the manager she does a phenomenal job. I've bought numerous dresses from Windsor and she's definitely been the one to help me out she always lets me in on the latest trends. She's definitely a multi tasker I came in last night and asked for her (always) she was with a customer and managed to help both of out she clocked out and still was running around trying to get both of us what we were looking for. The other girls are definitely helpful as well just very quiet. Clean place always playing good music. I love Windsor I will forever be a customer Oh did I forget to mention cons -it's been a couple times that I come in and they don't have what I seen online read more

I went in looking for an outfit for date night, super last minute (as always!). I went into Windsor and strolled around for just a few minutes, when I was approached by Michelle. I chatted with her for a few minutes before she pulled a few items for me to try. She totally understood what I was looking for, it was like shopping with a friend. I loved everything, but i went with a little black dress ( as usual!). She helped me dress it up with some sexy heels, and a beautiful necklace. I couldn't leave without getting the name of her nail girl too, because hers were soo amazing!! So happy!! read more

Was immediately greeted by Adrian when I walked into the store and she helped me pick out probably around 8 dresses to try on for a wedding I'm attending next week. She was extremely helpful and picked out dresses that fit my style. Will definitely be coming here whenever I'm in need of a special dress. read more

This place online seems very nice, great models & good stuff but when I went to the store omg, not only did it smell bad in the fitting room, but it was a mess! Everything was very unorganized, cluttered & every pair of shoe I wanted size 6 was sold out. The girls were very nice though. This place looks forever 21 look very good. read more

This Windsor had the best customer service I had ever experienced in one of these stores. Ever! The employee that continued to help me was consistent, nice and so helpful (never happens at Windsor!!) I was literally in shock! It was her first day at that location! I get that Windsor is a "cheaper" store but that doesn't mean they should have "cheap customer service" I was very happy and I'll absolutely go back! read more

Lupe was great! She helped me and my sister find dresses and didn't hesitate to get us a fitting room as soon as she saw us holding a couple of dresses and while in the fitting room she kept returning to see if we needed anything else she made sure we had the right size definitely we will be coming back read more

Love this store! Cute clothes and great staff. Priscilla helped me a lot! She helped me pick a New Year's Eve outfit last minute and was so sweet. Love this place read more

It's hard to find good customer service, so when I do, I want to make sure they get the recognition due. I had a last minute event come up and needed to style an entire outfit. I came into the store and Heather immediately asked if I needed help. I explained my situation, and she stopped what she was doing to help find several different pieces to try, in multiple sizes and colors. She had a smile on her face the entire time, and she even managed to keep everything within a reasonable budget, without me having to ask, all while putting out other small "fires" throughout the store. After we found the dress, she helped me find shoes and jewelry to match, and was very clear about current sales and return policies. The entire experience was quick and easy and fun. Heather was amazing and patient and she is the reason I will return to style my next event! read more

This is s good store to find trendy pieces for your wardrobe or a prom dress (if your still in high school!) This is the only Windsor in Vegas and the store is small so selection limited. In addition, it can be a bit pricy for the quality (hence the 3 stars.) I tend to end up online shopping with them because of the small selection in this store. read more

I've been to this store 3 days this week couldn't really find anything until today this one worker named Guadalupe was very nice and helpful found the perfect dress really enjoyed her service read more

This store is run by a bunch of teenagers with zero customer service. Everything is non-refundable and they don't offer holds. When I spoke to the manager, Esmeralda, about this she rudely told me, "everything is fair game." They really need to work on their customer service considering 99% of their dresses are overpriced tacky nonsense. Will NOT be returning to this store. Corporate really needs to come in and reevaluate their management at this store because I have never been to a Windsor with such awful customer service. read more