Best Service ever! I am soo happy I am a girl and hate going to these places cause of how…read moreuncomfortable it may feel. I got to this discount tire and told the gentlemen how will it be to get my tire rotation I have warranty? He took my care back right away and got me out of here asap his name is Hayden. Bryce also helped me with the windshield wipers! Great Gentlemen there! I will definitely call this location my home location to to to! Thank you for your hard work it does not go unnoticed!

Took my car because I have two nails in my tire. I called first check the pricing for plugging my…read moretire and was told that they do it for free. I arrived at the store they checked the tires and let me know that they could be patched. I was given a quote for new tires in case I want to go that route overall it took about 50 minutes patch done. Everything was excellent no complaints.

Called up for a brake repair estimate. Sean spent the time…read moreto explain 3 options for repair. Gave him room to really sell it and he was honest to my needs. 90 minutes later I left this shop very confident in the repair. Much better than when they were under GOODYEAR. Thanks Sean we'll be back

On Saturday, August 8, I called the phone number listed for this business and scheduled an…read moreappointment for 5:30 PM because I had a nail in my tire and needed it repaired. I received an email confirmation and drove about 20 minutes to get there. When I arrived, there were two employees standing at the counter and no customers. I showed them my appointment confirmation, but they told me they didn't have it in their system and had already closed everything out for the day--even though the business doesn't close until 7:00 PM. The employee then explained that the phone number goes through a third-party scheduling company and that they have had a lot of problems with that company. As I explained to him, I'm the customer. Whatever issues exist between your business and the third-party company you use are not my responsibility. I called the number provided, scheduled an appointment, received confirmation, showed up on time, and expected my appointment to be honored. Instead of trying to help or find a solution, the employee was rude and dismissive and basically told me that because the appointment wasn't showing on his end, there was nothing he could do. He offered an appointment the next morning, but I had a nail in my tire and needed it addressed that evening. Very disappointing customer service. I will not be returning to this location and would not recommend it. If your business uses a third-party company to schedule appointments, customers should not be penalized for problems between your company and that service.

I've been a Discount Tire customer for over 30 years. Here are some examples from recent visits…read morethat keep me coming back. Buying tires) They price matched a competitor's price and made sure I had free rotation/ balance as well as road hazard. The regular rotation is super important on my electric car. The road hazard is even more important in Vegas with the endless construction. Which leads to reason 2. #2) Their "no hassle/ no questions asked" hazard protection has saved me twice this year and countless times overall. No negotiation, no proration. They just replace your bad tire with a smile. Great value! #3) Price is always important but meaningless without the service to back it up. The service writers are friendly and knowledgeable. Shout out to Chandler, Christian and everyone at the front desk. The service crew is great. Electrics require a special sequence to jack them up for service, rotation schedules and correct installation. They've been trained well as they process my car with textbook precision. 4) FREE tire inspections, air inflations to correct pressures and free patching if you catch a nail or screw and the tire is patchable. This review is longer because it encapsulates several over the last year or so. They earned every one of those 5 stars. Thank you everyone.

It's Discount Tire, friendly, helpful, and they gave me exactly the service I requested ... while…read moresuggesting just a little more, if you get my drift...They did their job well. I came in for one tire, and yeah, two ended up making more sense. The quality choice was totally up to me, and I went with the better tires... a bit more expensive, but worth it. Had to ask about any sales (always gotta ask ), none at the moment, but no complaints. Super convenient location near my place, smooth experience, and solid customer service. If I need tires again, I'll definitely be back.

I dropped my 2019 X2 BMW there for an oil change. I told them there was a electronic parking break…read moremalfunction with my vehicle and to not press the electronic brake button because it will lock the rear tires in which the car can't be driven and will have to manually be cranked back to rlease the ebrake. I was told to wait at the Starbucks next door as it may take about an hour. I came back and I was notified the car e-brake had been automatically triggered by the tech who was supposed to work on my vehicle, in which the service manager stated the tech told him that he did not press the ebrake. I told him that it is not possible unless its manually triggered. I explained the steps and process on how to undo the mechanism to release it. However apparently the tech who "worked" on my car was not comfortable doing it and so the service advisor Brayden called his manager to ask if it was OK if he did it himself. Come to find out the tech that was supposed to change the oil on my car in the first place didn't even work on my car for the hour I was waiting. All in all Brayden and another tech Garett took it upon themselves to unlock my parking brake manually and change my oil. They were very polite, professional and willing to undo the error of another tech and they didnt even charge me for the oil change. Im leaving a 5 star review due to them being amazing people. However whoever was supposed to have worked on my car, needs to have a meeting with the managers because I believe they lied about triggering my ebrake mechanism and also wasting time in not changing the oil for the whole hour I waited in the first place. I ended having to wait about 2 hours about in total. I will definately go back if Brayden and Garett are the ones working on my vehicle! I definately recommend those 2 to take care of any customer that walks through that door.

These guys are the best! I had a nail in my tire, and they got it fixed so quickly. Everyone was…read moreincredibly friendly, professional, and helpful. Excellent customer service! Highly recommend! 10/10

Great customer service experience. Jamie provided great customer service. Came here to get new…read morebattery due to my car died and had to be recharged beforehand. Jamie went above and beyond to test my bad battery and replaced new one to my car without hesitation. Thanks again. Glad I stopped by here.

Where do I start, oh yeah this morning my car decided it was going to have a hard time starting. I…read moreleft my house super early and decided to go to work to make sure I actually made it. Once I realized I was 50min early I figured I'd Google the closest location that test car batteries, O'Riley's popped up. Took my car there 1st thing. Yes I was that annoying customer at the door waiting for them to open. Lisa was the customer service person that helped me. She quickly tested my battery and of course just like I thought it came back bad. She gave me the option on replacing it and did it in about 15min. She was thorough, helpful & empathetic towards my situation. Who really wants to deal with car problems the day after Christmas? I was overall happy and would 100% recommend friends and family here. I'm so grateful they were open early before I had to clock into work. Thank you lisa

Great honest service!!, thank you They checked my car and…read moreshowed me everything.. that's hard to find and i appreciate them and recommend this business!

When quoting customers 45 minute Oil Change and its has taken iver 1 hour 45 minutes and you're…read moreSTILL NOT done is WILD! I wont be back. The price was cheap + workers beyond slow = get what you pay for

Got my 2006 Dodge Ram 2500 bed sprayed with Line-X. Customer service was excellent. They did a…read moregreat job at covering up scratches I had on the top rails and tailgate. Very happy with how it turned out and would recommend.

Got a truck bed cover installed here. Everyone was extremely friendly and the service was great…read more Highly recommend these guys.

Ive been going to this specific location for three years now. Im always happy with their service…read more Dean is very helpful when i call for questions and is very knowledge as well as friendly. They dont do any of that extra beat around the bush stuff either with the car. Ive bought tires from this location and i also get my oil changed. If youre in a hurry i dont recommend. I make the appointment and drop off my car then pick it up once ready. I dont mind the wait but for those of you who dont have the patience maybe dont do this option. You will also need an appointment. Prices are good as well

I went in for a simple oil change, quoted at about an hour. It ended up taking three. When I…read morefinally picked up my car, I found out why: they had decided to run a full inspection on their own, without asking me, and came back with this whole report saying I needed a bunch of repairs, including a full brake pad replacement because apparently all my pads were measuring at 3mm. They even showed me pictures. I don't know much about cars, and I got the feeling they could tell, because none of it really meant anything to me on its own, they just expected me to take their word for it. That's when the pressure started. The sales staff were aggressive, trying to get me to agree right there on the spot, even suggesting I open a credit card with them to cover the repairs. They implied my car wasn't safe to drive unless I got it taken care of immediately. Between the price and the overall bad vibes, I said no. Later that same day, the salesperson actually called me to try to get me to bring my car back in. I took it to the dealership instead to get a second opinion. Turns out there was nothing immediately wrong with my car!!! Nothing wrong with the brake pads. The measurements provided by Tire Works were not even correct and I had almost paid for $3000 worth of car repairs that my car did not even need. Sadly I'd been subject to fear mongering and pressure tactics from the people at this Tire Works. If you want honest work and a real assessment of your car, do not go here.