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    AutoZone

    4.0 (76 reviews)
    Open 7:30 am - 10:00 pm

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    Reviews With Photos

    08/28/2023
    Gina C.

    Talk about perfect timing....I was just in Havasu then Laughlin on my way home and my friend & I stopped @ Railroad casino and once we left my check engine light came on....oh boy!! Not something any car owner wants to see. So I went onto Yelp to see where the closes AutoZone was & this one was on our way home so we stopped in to get the code read on the car. It looked busy when we walked in. There was one girl talking to an employee @ one counter and a girl in line and then two other girls (together) standing next to the line. Well luckily the 2 girls together weren't in line and the one in front of me had an easy transaction. The employee then greeted me & I told him my check engine light came on & he told me Anthony would help me. He was the other employee helping out the other girl at the counter. So once Anthony was free he grabbed the code reading device & we went out to my car. He had me turn it on & it was real quick thing to do. Then we had to go inside so he could run it into the computer (or whatever it is they do?? LOL) and he told me it was showing it was possibly was my thermostat. He told me he was going to give me a print out. It tells me how the thermostat works & what happens when it doesn't work. It even has my odometer reading, car make & model on it. Real quick and easy!! My friend looked up replacing the thermostat on my car cause he's good with car stuff but it looked like a pretty involved process so I decided I would contact my automotive shop to have it looked at & see if that is what is wrong with my car. It sucks that this has happened now, during these hot days we've been having & I pray my car will get me to work tonight & to the automotive shop tomorrow to get the problem fixed but what is super cool is because of this service AutoZone offers I now have some what of an idea of why my check engine light is on and IT'S FREE!!! Thanks for your help Anthony and the friendly, quick staff @ this location!!!

    This location is so helpful! Jose helped me from the second I walked in he grabbed my items off the shelf for me, rang me up and installed everything that he was allowed to on my car! He was patient with me and delivered amazing customer service! This is not the location closest to me but I will drive to this location again next time because of today's experience!

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    Dan was great at helping put in and replace a bad battery for us! Fresh battery and running great

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    3 months ago

    Jan is the man made me feel welcomed and provided great customer service and was very knowledgeable. Give that man a raise.

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    3 years ago

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    10 months ago

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    2 years ago

    Great service! Grade A accommodations. Relentless efforts. Provoke resolve. Unparalleled.

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    2 years ago

    Thanks to Jose I can finally see the road again ! Hahaa Thanks for fixing my head lights!

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    2 years ago

    Thanks again Julie for replacing my brake light. You went above and beyond. I appreciate you!!

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    Page 1 of 2

    Ask the Community - AutoZone

    Review Highlights - AutoZone

    I keep going to this store on Stephanie Street because the staff are the most helpful and friendliest.

    Mentioned in 4 reviews

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    Ford Country Service Department - Happy happy

    Ford Country Service Department

    (165 reviews)

    Maria Ortega and Gina are amazing !!!! Maria in quick lane…read morewent above and beyond outstanding service she went out of her way and communicated with me every step made me feel valued thanks for your hard work 10/10 Gina always so sweet and polite professional my experience here was amazing I can't thank you both enough. Both are great assets keep up the great work ladies.

    Extremely disappointed with Ford Country Service. The customer service is unacceptable, and the…read moreservice manager is beyond unprofessional. There is never anyone available to speak with--calls go unanswered, messages aren't returned, and getting basic information feels impossible. I have been a loyal customer for both personal and fleet service for over four years, which makes this experience even more frustrating and disappointing. Despite that long-standing relationship, my vehicle was kept for almost a month with little to no communication throughout the entire process. I was never given clear updates on the repair status, timelines, or delays, and I constantly had to chase someone down for answers. For a dealership service department, this level of disorganization, lack of staffing, and poor communication is unacceptable. Customers--especially long-term fleet clients--should not be left in the dark for over a month without access to staff who can provide basic answers. I strongly discourage anyone from bringing their vehicle here unless you're prepared for poor service and zero accountability.

    A Any & All Auto

    A Any & All Auto

    (4 reviews)

    Back East I'm used to having salvage yards where you can pull your own car parts. It's relatively…read morefast, inexpensive, and you are recycling which is always good. Vegas has some pick and pull type yards but more often than not they are too picked over. I had someone recommend Any & All for an alternator when I couldn't find what I needed elsewhere and I've been coming back ever since. If they don't have it they are typically able to get it at least if it's a "hard part" like starters, alternators, air conditioner compressors, etc. If you need "soft parts" like someone smacked your mirror off the car in a parking garage (Happened 2x now since I moved here), they were able to order me one in and at a cheap cost. Parking is tight. It's right on Sunset just about 1/2 mile East of I-515. You'll be able to park but getting out can be interesting. Also be aware Henderson PD patrols this section heavily so don't make a u-turn in a bad place or you may pay for it. Inside it's not the Taj Mahal. But it's functional, and for the people working there it gets the job done. You'll be in there long enough to order a part, pick something up, and pay so don't critique the interior. And the prices seem to be very reasonable compared to other salvage yards I've been to both here in Vegas and out of state. 4 Stars: If they have it or can get it, they have saved me some serious cash.

    Great alternative to the local dealerships and big box stores. Most other stores will gladly sell…read moreyou the wrong part or will overcharge you. Any and All has been around forever. They are very knowledgeable, and if there's a part that you need and they don't have, they will special order it for you and still give you a great deal. I have gotten parts for many of my cars over the years.. Dodge, Mercedes, Saab, Toyota, Audi... and they hit the mark every time. Will definitely check here before going to to the dealership next time.

    Sansone's Automotive

    Sansone's Automotive

    (108 reviews)

    My wife and I took our Dodge Journey to Sansone's Automotive after reading reviews highlighting…read moretheir customer service, friendliness, and, most importantly, their expertise in diagnosing and repairing vehicles. We have to say our experience at Sansone's was top-notch--second to none. Given our past experiences with less trustworthy auto repair shops in the area, we were initially cautious. Eric was exceptional from the intake process through diagnosis, communication regarding our warranty coverage, and clearly explaining his findings. His professionalism, integrity, and honesty came through clearly, even over the phone. What also impressed us was their follow-up call seven days later to check whether everything was running smoothly with our Dodge Journey. This level of care and customer service was both refreshing and greatly appreciated. As a result, my wife and I have already decided that we will be returning to Sansone's for both of our vehicles' repair and maintenance needs. Thank you, Sansone's Automotive--you guys rock. To anyone reading this, you can trust that you will not be disappointed with their care, honesty, and workmanship.

    I'm really torn writing this because the people themselves were very friendly. The woman at the…read morefront desk was incredibly kind and helpful, and I genuinely appreciated that they arranged an Uber for me to get to the shop. The gentleman who called to explain what was wrong with my vehicle was also polite and thorough. That said, the actual pricing and billing left a bad taste in my mouth. The quote I received was $6,000, which was substantially higher than the $3,000-$4,000 estimates I received from several other reputable shops. I'm all for paying for quality work, but that kind of difference made me feel like I was being price gouged. What really pushed me over the edge, though, was the diagnostic fee. I was told it would be $160, which I agreed to. When I went to pay, the bill was over $190. When I called to ask why, I was told they "had to put some oil in the car to diagnose it." To me, that feels scammy. If you're going to charge more than the stated diagnostic fee, that should absolutely be communicated and approved beforehand. Adding extra charges without authorization--especially after I declined their high repair quote--felt wrong and unprofessional. Because of that lack of transparency, I wouldn't return and I wouldn't recommend the shop. Friendly people, yes--but the pricing practices made me lose trust in their integrity. This was a two-star experience for me.

    AutoZone - autopartssupplies - Updated May 2026

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