This employee was working with a customer luckily I was in my vehicle. They opened the door and slammed into my car. Told me there was no scratches but it actually ripped my wrap on my car. Not sure if auto zone wants to pay to replace that or the employee. read more

AutoZone - Employee and customer - Auto Parts & Supplies Near Me - Henderson, Nevada

Associate that "helped" me at the register acted as if I was waiting his time. Rude and not helpful at all. Dude was nice enough to the people in line in front of me. Not sure if he's racist or just a dick! Took my business to O'Reilly's and was treated like a welcomed customer. read more

Julianne went above and beyond to help my sister with her car battery change. Took a minute as it is an older car with more work arounds but she worked on it until we got it! Thank you again! read more

Dan was great at helping put in and replace a bad battery for us! Fresh battery and running great

Five Stars and a Big Thank You to this AutoZone location. They were quick to assess my needs and, additionally, offered a helping hand. Huge shout out was earned by Israel, a mature young man with a promising future. Upon my description of the problem, Israel came up with a plan, a back-up plan and the tools to tackle the predicament. His quick action saved the day, my son's van and his appointment, in the shortest possible amount of time. Apart from our appreciation, Israel and his manager, earned our loyalty to AutoZone for all future needs. My family will spread the good news; the extra mile Israel and AutoZone went for us was no minor thing. And yet, it was an automatic reflex for Israel. A Hero was amongst us today. Thank you. Kathy S. and family. read more

Just went to this auto zone to change my low beam light! Service was amazing and their employee Richard was very helpful. He helped me find the right bulb for my car and changed it right then and there for me! Very thankful for their service!! read more

Word salad. I went for a new battery and couldn't get an answer from the young kid. Said my battery is good, cells are good, but no charge. Maybe my alternator. Told him ASAP Towing checked the alternator and it's fine (also new). Couldn't answer any questions. Left without a battery. Will have to use portable jump until i can go somewhere else. read more

Jan is the man made me feel welcomed and provided great customer service and was very knowledgeable. Give that man a raise.

Talk about perfect timing....I was just in Havasu then Laughlin on my way home and my friend & I stopped @ Railroad casino and once we left my check engine light came on....oh boy!! Not something any car owner wants to see. So I went onto Yelp to see where the closes AutoZone was & this one was on our way home so we stopped in to get the code read on the car. It looked busy when we walked in. There was one girl talking to an employee @ one counter and a girl in line and then two other girls (together) standing next to the line. Well luckily the 2 girls together weren't in line and the one in front of me had an easy transaction. The employee then greeted me & I told him my check engine light came on & he told me Anthony would help me. He was the other employee helping out the other girl at the counter. So once Anthony was free he grabbed the code reading device & we went out to my car. He had me turn it on & it was real quick thing to do. Then we had to go inside so he could run it into the computer (or whatever it is they do?? LOL) and he told me it was showing it was possibly was my thermostat. He told me he was going to give me a print out. It tells me how the thermostat works & what happens when it doesn't work. It even has my odometer reading, car make & model on it. Real quick and easy!! My friend looked up replacing the thermostat on my car cause he's good with car stuff but it looked like a pretty involved process so I decided I would contact my automotive shop to have it looked at & see if that is what is wrong with my car. It sucks that this has happened now, during these hot days we've been having & I pray my car will get me to work tonight & to the automotive shop tomorrow to get the problem fixed but what is super cool is because of this service AutoZone offers I now have some what of an idea of why my check engine light is on and IT'S FREE!!! Thanks for your help Anthony and the friendly, quick staff @ this location!!! read more

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Travon at this location was awesome! He helped me when he didn't have to! It was a courtesy that I extremely appreciated! He's a hard worker and goes out of his way to help! We need more people like him in this world! Give him a raise immediately!! read more

The staff was very helpful and installed me key fob keys right there. There's a lot of stuff for cars, I don't know a lot about them, but the staff at the Stephanie and sunset location are very nice. read more

What's better then a dead battery when it's time to go to work in the morning ? This autozone opens at 7am, which is super convenient. Walked in Jose H was ready to help. He came out tested the battery saw it was low, quickly checked my warranty and got a new battery in and just like that everything was back to normal. Jose H changed the battery himself, probably felt bad I was dressed for work (business casual). I really appreciate the assist today Autozone keep your employees like Jose H happy !!! read more

the Assistant store manager Travon Was very helpful , I went in for a battery change when he assisted me with my problem. The Worker was respectful and has good customer service , as I Left satisfied . I appreciate autozone workers. read more

Great service! Grade A accommodations. Relentless efforts. Provoke resolve. Unparalleled.

Jahmel has amazing costumer service skill very down to earth and people friendly,if that is so representing the store then the store is in great hands read more

I can in to check the warranty on my car's battery Astrid helped me out and was super cool, tested my battery to make see if anything was wrong, seen it was bad and replaced it for me and was very helpful. Thank you Astrid!!! read more

Everywhere else that you go to an AutoZone is very helpful and professional except for this one today. The young gentleman behind the counter was on his phone and didn't want to be disturbed and when he was asked if he could help he said that they didn't even have a battery tester and didn't even provide the service so I promptly said thank you and I'll go to another store. He needs to be fired and work for some place else that's he's happy with doing his job. read more

Julie helped me out tremendously! :) She was super knowledgeable not only about the products I needed but she also knew exactly where they were in the store - truly impressive! :D I felt that I was in great hands, this was my best experience at an autoshop product store for sure. Thanks again Julie! :) read more

Autozone is always my go to store for needed parts and most especially battery replacement on my Chevy Equinox. I've patronized several over the years, most recently the AutoZone on Silverado near Maryland. A nice young man replaced my battery when my car died in the parking lot of Smiths grocery across the street in 2020. it was not a cool day either, but he came over and installed a new battery for me! Now that is service! And again in 2023 my battery was dying but this time I made it to the store. A wonderful gentleman replaced my battery while my grandson walked me across the street to McDonald's for a burger.Cannot say enough good about this AutoZone!! Good folks work here! read more

CJ is the type of person that goes above and beyond what is required. He is the guy that's always willing to do whatever it takes for customer satisfaction because he clearly cares about the customers. We need more people like CJ in this world! I really appreciate him. He helped me with my hubcaps read more

This location is so helpful! Jose helped me from the second I walked in he grabbed my items off the shelf for me, rang me up and installed everything that he was allowed to on my car! He was patient with me and delivered amazing customer service! This is not the location closest to me but I will drive to this location again next time because of today's experience! read more

AutoZone - Auto Parts & Supplies Near Me - Henderson, Nevada

Wow I'm so impressed with customer service that this 2 wonder ladies at this Autozone, they so helpful and work as a team helping each other , me as a woman I feel so helpful make my day, girls power all the way thank you so much. read more

AutoZone - Auto Parts & Supplies Near Me - Henderson, Nevada

Thanks to Jose I can finally see the road again ! Hahaa Thanks for fixing my head lights!

My daughter needed a new battery on her car , and CJ the technician replaced her battery so fast she arrived to work on time . Their customer service is truly above standards! I know a lot of businesses are getting away from good old fashioned customer service care , however auto zone is standing strong And striving in that department! I want to thank CJ for his professionalism as well ! I've been a customer since they open their doors . NEVER had A unpleasant experience, in that store . Thanks auto zone For hiring the best employees..... read more

Great service and great store. Went in for new headlights. Jose H was able to make sure we got the right one and then installed them. He was super kind and super helpful! read more

went in for a brake light that was broke and ryder assisted me, took less than 2 minutes and he offered to help install it! thank you for the great service!!! read more

Thanks again Julie for replacing my brake light. You went above and beyond. I appreciate you!!

My car battery died and i remembered that I had a warranty. So i got a completely new battery for free! Karen even installed it for me and she was so helpful! 10/10 service! Will definitely be back to see Karen read more

The manager here is very shady and unprofessional. They tried to up-sell me a product thinking that I don't have common sense. When I didn't want to purchase the more expense product, the quality of service declined (primarily from the manager). If the quality of your customer service stands on customers purchasing more expensive products, your employees do not have good morals. Customers come to a place like AutoZone because they are trying to find solutions. Having to deal with shiesty representatives like yours make them rethink what your business is about. read more

I had a bad battery so I went in to get it tested and replaced. Karen helped me so much and made the whole process easy. She was so friendly! Most fun I've ever had replacing a battery. Thank you! read more

This is a great neighborhood store for all things Auto related. I've come here for items ranging from brake pads to bike pumps, and usually find what I need quickly. Pricing is pretty good, the store is organized well, and it's well lit. Service is usually helpful and friendly. It's nice to have this Auto Zone nearby for whatever items I need for my car. I recommend this store and will continue to shop where, too! read more

Horrible every time I go. Last time needed a new battery and the MANAGER almost ripped the whole battery compartment out from not paying attention to all the bolts that had to be taken off. This time a different guy was there and the attitude that was given to me was ridiculous. I felt like I was talking to a sassy teenage girl in a grown man's body. Y'all fuckin suck ass. read more

This is for the Auto Zone on Stephanie on Henderson. My rear right backup light was out. I was lucky to meet employee CJ. He told me could be the bulb or the whole thing. He immediately checked my light and found it wasn't plugged in all the way...he even showed me that the bulb was still good. So he put it back in tightly and had me back the car up AND IT WORKED JUST FINE. There are businesses for cars that will say something else is wrong in order to make money off of customers. Not him! I thanked him so very much as times are very difficult regarding money and I'm one of them. Besides that, he was happy to help me with a smile on his face and a good clean heart to boot. I greatly appreciate not being scammed and Auto Zone has my business and my referrals all due to an excellent employee and human being. read more

I came into Autozone Aug 2023 asking Joshua (staff) if know any good trusted mechanics and he referred me to one, the one he uses, is Miguel Mobile. I tried them end of Aug 2023, realized the issue came back and did an email worried about why the issue didn't go away as I paid quite a bit for the parts and service. Then after Miguel was kind to come back free of charge to do thorough diagnostic, the time this happened, he got word from Joshua that I reported him, then Miguel came back and said he can't do anything more for me since that happened and I thought I told this Autozone on Stephanie to hold up on the email complaint but it was too late. I called the HQ Autozone awhile back now and no call back to resolve this issue. What kind of service does this Autozone do to people, scam them? read more

CJ was so so helpful! I don't know much about cars and he made me feel really comfortable through out the whole process and made it super easy. Thank you CJ!! read more

BIG Shout out to the employee at Auto Zone who helped me today. I had a dead battery, fortunately, the car started today to get me to the store. I cannot remember the name of the employee who helped me. He looked up the last time I purchased a battery from Auto Zone, got a replacement battery, and installed it for me. When I asked him how much I owe him he said no charge the old battery was still under warranty. Gave him a nice tip and was on my way. Thank you, Auto Zone, and the new Duralast Gold battery. Best warranty ever! read more

Went to get my battery checked here today. Karen and Tom were at the front and helped me right away. They were so helpful and attentive! Thankfully we had a warranty battery so it was replaced for FREE! Also Karen helped me install it! She was so amazing and Tom was guiding her as well! Such great teamwork they have and will go to them from here on out for maintenance needs.THANK YOU! read more

Worst customer service ever. Don't go to this f##king place total assholes. They talk shit about the products they carry. Why carry them ? Offer zero positive information, make you feel like you're making a mistake by buying something there. I'm going to O'Reilly's. read more

Amazing service here. Been here several times and it's always 5 star worthy service. Most recently, it was near closing time and two guys (sorry, don't remember their names) helped with installing a busted front light. Service was quick and friendly. Wanted to tip them, but they aren't allowed to accept tips. I recommend coming here or any Autozone location for car parts and installation. A few locations are 24 hrs but this one closes at 9pm. 2018 Yelp Challenge Review #13 read more

Great customer service! I came in looking to get diesel fluid for my range rover and there workers were very helpful! I never purchased diesel fluid before and to be honest I never knew what it was! They were very helpful and answered all of my questions that I had! I asked questions about brands and if you could mix different brands and they were all helpful! The pricey was very good as well! I got two big diesel fluid boxes for only 20 dollars! They also explained to me how to put the diesel fluid in my car! I will return here whenever I need anything else for my car based on the fact that they have great customer service! There was also no line for check out which is a plus! The store in located conveniently in the shopping center on stephanie and it is easy to find! Parking is also easy! Thank You autozone! read more

AutoZone - Outdoor sign - Auto Parts & Supplies Near Me - Henderson, Nevada

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