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    A Any & All Auto

    4.8 (4 reviews)
    Open 8:00 am - 5:00 pm

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    Ford Country Service Department - Happy happy

    Ford Country Service Department

    (165 reviews)

    Maria Ortega and Gina are amazing !!!! Maria in quick lane…read morewent above and beyond outstanding service she went out of her way and communicated with me every step made me feel valued thanks for your hard work 10/10 Gina always so sweet and polite professional my experience here was amazing I can't thank you both enough. Both are great assets keep up the great work ladies.

    Extremely disappointed with Ford Country Service. The customer service is unacceptable, and the…read moreservice manager is beyond unprofessional. There is never anyone available to speak with--calls go unanswered, messages aren't returned, and getting basic information feels impossible. I have been a loyal customer for both personal and fleet service for over four years, which makes this experience even more frustrating and disappointing. Despite that long-standing relationship, my vehicle was kept for almost a month with little to no communication throughout the entire process. I was never given clear updates on the repair status, timelines, or delays, and I constantly had to chase someone down for answers. For a dealership service department, this level of disorganization, lack of staffing, and poor communication is unacceptable. Customers--especially long-term fleet clients--should not be left in the dark for over a month without access to staff who can provide basic answers. I strongly discourage anyone from bringing their vehicle here unless you're prepared for poor service and zero accountability.

    Sansone's Automotive

    Sansone's Automotive

    (108 reviews)

    My wife and I took our Dodge Journey to Sansone's Automotive after reading reviews highlighting…read moretheir customer service, friendliness, and, most importantly, their expertise in diagnosing and repairing vehicles. We have to say our experience at Sansone's was top-notch--second to none. Given our past experiences with less trustworthy auto repair shops in the area, we were initially cautious. Eric was exceptional from the intake process through diagnosis, communication regarding our warranty coverage, and clearly explaining his findings. His professionalism, integrity, and honesty came through clearly, even over the phone. What also impressed us was their follow-up call seven days later to check whether everything was running smoothly with our Dodge Journey. This level of care and customer service was both refreshing and greatly appreciated. As a result, my wife and I have already decided that we will be returning to Sansone's for both of our vehicles' repair and maintenance needs. Thank you, Sansone's Automotive--you guys rock. To anyone reading this, you can trust that you will not be disappointed with their care, honesty, and workmanship.

    I'm really torn writing this because the people themselves were very friendly. The woman at the…read morefront desk was incredibly kind and helpful, and I genuinely appreciated that they arranged an Uber for me to get to the shop. The gentleman who called to explain what was wrong with my vehicle was also polite and thorough. That said, the actual pricing and billing left a bad taste in my mouth. The quote I received was $6,000, which was substantially higher than the $3,000-$4,000 estimates I received from several other reputable shops. I'm all for paying for quality work, but that kind of difference made me feel like I was being price gouged. What really pushed me over the edge, though, was the diagnostic fee. I was told it would be $160, which I agreed to. When I went to pay, the bill was over $190. When I called to ask why, I was told they "had to put some oil in the car to diagnose it." To me, that feels scammy. If you're going to charge more than the stated diagnostic fee, that should absolutely be communicated and approved beforehand. Adding extra charges without authorization--especially after I declined their high repair quote--felt wrong and unprofessional. Because of that lack of transparency, I wouldn't return and I wouldn't recommend the shop. Friendly people, yes--but the pricing practices made me lose trust in their integrity. This was a two-star experience for me.

    A Any & All Auto - autopartssupplies - Updated May 2026

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