I chose Urban Automotive because of their good reviews, even though it meant driving clear across…read moretown. Unfortunately, my experience was very disappointing. When I called to make the appointment, I clearly explained the issues I was having with my vehicle. The woman I spoke with told me the diagnostic fee would be $49.99. Based on that information, I scheduled the appointment and drove across town to bring my vehicle in. When I arrived, the same woman then told me the diagnostic would actually cost over $200 because what I described was considered "two separate issues." I was extremely frustrated because I had already explained those exact issues to her over the phone. What bothered me even more was that once I questioned the price, she suddenly wanted to give me a full disclosure and explanation of how their diagnostic pricing works. That information should have been disclosed to me when I made the appointment, not after I drove across town and showed up expecting the $49.99 diagnostic fee I had been quoted. None of this was mentioned during our original phone conversation. I decided not to have the diagnostic done because Hyundai charges around $200, and for that price I would rather take my vehicle directly to the dealership. My issue isn't that a diagnostic can cost more depending on the problem. My issue is how the pricing was communicated to me. If I had been given the full disclosure over the phone and told that my particular concerns could result in multiple diagnostic charges totaling over $200, I could have made an informed decision before making the trip. Unfortunately, I feel I was misled when I scheduled the appointment. Being upfront with customers about pricing from the beginning would have prevented this entire situation and saved me a wasted trip across town.

The shop worked quick to get us in. I already knew what the issue was and was going to fix it…read moremyself, but at 110 degrees and not all the potentially required tools, I didn't really want to start something I didn't want to finish. I had all the parts already, but the shop said they couldn't use it as they warranty their work and have to ensure the source. That was a bummer on my end due to markup vs what I got them for, but in the end I still didn't want to do the work. They warned that my vehicle, an older Jeep, was known for snapping bolts and potentially tripling the work. I knew that, it was one of the reasons I didn't want to deal with it! The shop said they'd try to avoid that issue, and they took care and made it through with no broken bolts. Vince up front and Zach the owner were both very friendly, explained everything, didn't keep tacking on hidden costs, and so far everything is working great. Their prices were fair and they do an entire vehicle inspection that you can pick and choose what to address. Honest, fair, quality work. I couldn't ask for a better garage for me and my family.

I have a Gen 1 Honda Ridgeline (okay, you can stop laughing now), it has been exceptionally…read morereliable and very surefooted, ive had it offroad and it never got me stuck or let me down, so good in fact i've never had to lock the axles into 4WD, the AWD has done just fine. Ive relocated to Southern Nevada from SoCal and my one offroad experience here was not pleasant, ground clearance was my problem. I researched lift kits for the Ridgeline but all required me to install (not gonna happen). I searched around and put out email feelers to see if the local shops would install it. I only got one response, 4 the Truck was it. I called Calvin and we spoke about what I wanted to do and said they could do it, I figured while I'm at it...let's go for new rims and tires! The lift kit arrived and i gave Calvin a call and he got me in within a day. I have to say, looks-wise, the Ridgeline looks awesome. Ride-wise, it still has that same quality ride the ridgeline is known for. 4 the Truck did 100% of the work including an alignment, it tracks as true as if nothing was changed. I have to give a huge thank you to Calvin and the guys at 4 the Truck the work they did. Calvin was very thorough talking to me about offroad tires (tires have changed a lot since i last bought offroad tires in the last 35yrs). Explaining wheel offset and how it all fits together . They provided very detailed description in their estimate and the final bill. Was it cheap? Absolutely not. Am I happy? Exceedingly Happy!! Good work isn't cheap and cheap work isn't good. I highly recommend 4 the Truck

Had a spray in bed liner completed in the Henderson, NV location and was completed at the time…read morepromised and the work was done very well Would highly recommend this location.

Just wanted to write an update! I've been coming back consistently now since my first visit (blown…read moregasket *cries*), with issues ranging from 'simple' questions to oil changes aand these guys are always so helpful, quick and informative. I have had some scary car issues in the past (and I'm still a new-ish driver) so it's so nice to honestly know if i have any issues with my car, I can bring it here and these gentleman can help me. If you need someone to help you maintain after your car, please bring it here to these guys. They charge VERY reasonable prices and are quick and no BS. You won't regret it.

I picked this place based on proximity to my job but also because of the rave reviews on Yelp. I…read morelove the fact that they the previous reviews said that they were honest and did not try to upsell unneeded services. As a single woman, I get anxiety every time I have to get my car serviced. The father and son duo were friendly, knowledgeable and gave me straightforward and honest pricing. Keep in mind, when turning on the street, go straight towards the back and keep looking on the right for the sign of the shop. It's kinda hidden and you might miss it. I will surely come back and recommend them to anyone looking for a mechanic. THANK YOU SO MUCH.

Everything went very well and on time I even had them do some extra things with good resonable…read moreprices Great guy and good mechanics I will use them again

I was like you recently, looking on Yelp for a decent, honest mechanic to work on my car. I needed…read morea brake job, and a dealer would charge retail prices, and the corporate bosses at a chain shop would pressure the shop manager to nickel and dime the customer into purchasing additional repairs that they probably didn't need to boost sales. Independent shops are usually reliable as they live and die by their reputation, but often times they can be hit and miss. I can only speak from my experience but I can report to you that Dave's Auto Repair is the real deal. The shop is owned and run by Armando and his family (Armando bought it from Tim, the former owner, and Dave used to run the shop). Armando knows cars, and more importantly, he knows how to treat people right. His prices were competitive or better than other quotes I got, and he didn't try to upsell me on unneccesary repairs. He did give me a heads up on a few things to keep an eye on, which I appreciated, and he even threw in a few freebies which was unexpected and much appreciated. What's also nice is that most independent shops are only open M-F but Dave's is also open on Saturdays, which makes it convenient for those with work/school during the week. I'm very happy with my experience at Dave's and it gives me piece of mind knowing that I have a great mechanic I can take my car(s) to from now on.

RG has taken care of our fleet for a decade! They are simply the best and just fixed a few issues…read moreon our SILVER RAITH! Trust them as we have for years they will not disappoint!

Over the last 15 years I've spent over $100,000 at RG Motorwerks and they keep getting more and…read moremore expensive! I can't warn you enough to stay away from these hacks and ripoffs! They lost a customer today and now I will spread the word to stay away from these con artists ! They didn't tighten the right front coil over they installed which caused the wheel to hit the sway bar link attachment to the coil over which destroyed my tire and wheel! See the pics below ! Today I went to drop off the instrument cluster for my wife's BMW 330Ci. These crooks quoted me $1900 for a new cluster when they knew it could be repaired for $200! This is the lack of integrity and honesty these people have! One of the owners "Red" told me he was going to charge he storage fees since I didn't pick up the car ! What? He had agreed to charge me 1 hour labor to remove and replace the cluster after I refused to pay $1900 for his cluster repair. I had to wait for the cluster to get repaired and shipped back to me and contrary to what they say I cannot legally drive the car without an instrument cluster! He was pissed that I didn't give him $1900 to repair the cluster so he tried to take it on me with outrageous claim of a storage fee when in fact he didn't satisfy NV law for such a claim! If This is how they treat a loyal customer imagine what they will do to you! Quoted me $700 to fix the door lock when a $13 switch solved the problem ! Charged me $260 to fix the interior trim On the convertible top, they used scotch tape to fix it! Get the picture? They will try to rip you off as much as they can ! Avoid at all costs ! The receptionist Red's Mother Alicia tried to charge me tax on labor ! NV doesn't charge tax on separate labor items which in this case was the labor on the installation of my suspension and brake parts I provided to them. They didn't inform me if they did the proper break in procedure for the new rotors and pads ! I refused to pay storage fees on a car I couldn't legally drive without a cluster. When I arrived the car was parked on the street not in their lot or inside their building so Red wants to charge me storage for street parking ! They are from Philippines where ripping people off are the norm over there !

Honesty Is Hard to Find--Which Makes It Worth Recognizing…read more I retired to Henderson, Nevada, in 2010. I love the weather, the active lifestyle in my 55+ community, and the fact that Las Vegas is only about 30 minutes away, offering countless restaurants, entertainment, and services. Unfortunately, living here has also taught me another lesson: the old saying "Buyer Beware" is more relevant than ever. Over the years, I have found that many businesses--whether in medical care, auto repair, legal services, home repair, or other industries--either overcharge for their services or fail to deliver what they promise. As consumers, we often have little choice but to trust the professionals we hire, making honesty and integrity more important than ever. To me, a truly exceptional business is one that takes the time to explain what is needed, treats customers with respect, performs quality work, and charges a fair price. In other words, it follows the Golden Rule: Treat others as you would want to be treated. Imagine how much better our communities would be if every business operated that way. While companies like this seem increasingly rare, I was fortunate enough to find one recently. I took my 2022 vehicle--with only 22,000 miles--to an auto repair shop that had serviced it several times before. I requested nothing more than a routine oil change. About an hour after leaving the car, I received a phone call informing me that they had discovered major front-end damage. I was told the vehicle was unsafe to drive and that the repairs would cost between $1,800 and $1,900. The diagnosis didn't make sense. My car had never shown any symptoms of front-end problems, so I decided to seek a second opinion. I brought the vehicle to Sonny's Auto Repair at 1000 Stephanie Place, Henderson, NV 89014. From the moment I called, I noticed a difference. The receptionist greeted me warmly, listened carefully to my concerns, and assured me they would be happy to inspect the vehicle. After spending 30 years in customer service, I know how much first impressions matter, and this one was outstanding. I dropped off the car and was told there would be an $85 inspection fee. Later that day, I returned expecting to hear the worst. Instead, I received some of the best news I could have hoped for. The technician--and even the owner, Chris--carefully inspected the vehicle and found none of the damage described by the first repair shop. In fact, the only problem they discovered was that the oil filter installed during the previous oil change had been improperly fitted and was leaking oil. They corrected the problem immediately. Then came the biggest surprise of all. When I asked what I owed, I was told there would be no charge. Chris explained that the repair required very little time and that he could tell how distressed I had been over the prospect of an unnecessary and expensive repair. Think about that for a moment. How often do you encounter a business that could have charged you for an inspection, recommended unnecessary repairs, or simply taken advantage of the situation--but instead chose honesty, integrity, and compassion? Those qualities deserve to be recognized. Because of this experience, Sonny's Auto Repair has earned my trust and my future business. More importantly, they restored a little of my faith that ethical businesses still exist. In today's world, honesty and integrity are qualities worth celebrating. If more businesses--and perhaps even more institutions--followed the example set by Sonny's Auto Repair, our communities would be stronger, trust would be easier to earn, and life would be better for everyone.

I had an amazing experience with Sonny's Auto Repair. I brought in my 2014 Ford F-150 due to…read moretransmission issues, and from start to finish, they went above and beyond anything I expected. Not only did they diagnose and fix the transmission problem, but they also discovered other issues I had no idea about. They took the time to thoroughly explain everything to me so I understood exactly what was going on with my truck. What really stood out was their communication. They kept me updated the entire time--whether it was parts being ordered, delays in delivery, or progress on the repairs. I was never left wondering what was happening, which gave me a lot of peace of mind. They even provided pictures showing the damaged parts side by side with the new ones, which really showed their transparency and attention to detail. On top of that, they made sure to test drive the truck to confirm everything was running smoothly before handing it back to me. They also stepped in and corrected a mistake made by my warranty parts vendor, which could have easily turned into a much bigger headache. That level of honesty and dedication is hard to find. Overall, Sonny's Auto Repair is professional, thorough, and truly cares about their customers. I highly recommend them to anyone who wants quality work, and clear communication.

aloha automotive is the most honest reliable mechanic i've ever cone across in my life! they are…read moretruly a needle in a haystack. a famiky run business that goes above and beyound. my friends, family and everyone i know i reccomend them. truly a gem. they genuinely care & 120% honest! i'm so glad i found you guy's. you've helped my husband, myself, my mom and friends. you're the best there is! we appreciate you all! mahalo nui loa, maile alicia leonard

I brought my car here for the first time for my yearly smog check. It only cost $19.99 and includes…read morea free tire rotation! Not only are they super friendly, but you have an inside air conditioned place to wait. I am due for an oil change which I usually get at the dealership, but am considering going there for a better price. Good people.

If I could give Silver State more than 5 stars I would, no doubt!…read more My check engine light went on and not knowing a thing about cars, I took it to O'Reileys for a diagnostic check. Once given the print out, I panicked because the thought of having to take it in to a mechanic scares me! I posted on the Nextdoor app if anyone knew of a good, reliable, reasonable mechanic that would not take advantage and try to price gouge. Hailey from Silver State reached out to me and provided her number so I could call her. I also received a referral to another mechanic who my boss told me to call but he did not make me feel very comfortable, acted like I was bothering him and rushed me off the phone so I called Hailey. BEST Decision ever! She made me feel comfortable, gave me pricing for the diagnostic part and told me to bring it into the shop. When I did, she was very friendly and explained the entire process to me. She called me that same day and gave the "bad" news and told me how much it would cost. As soon as I knew I would have the funds to fix it, I told them to do so. I received call and a text the next day from Tyson that said it was ready. When I went to pick up my car, I was given the paper. Tyson happened to be at the counter and he explained in full details what he did, any recommendation for other work that needs to be done (I knew there would be other work already), the processes for what it could be, etc. He was very friendly and nice! If your looking for a mechanic, I would highly suggest Silver State without a doubt!!

This is where I bring our car for maintenance & upkeep…read more The service is exceptional, with a friendly, knowledgeable staff. Prices are reasonable & the place is clean & neat. They always go over my car & let me know if there's anything I need to have repaired or replaced in the near future, giving me a chance to budget for those repairs & avoid a costly last minute fix. They also provide a discount for military. A copy of the local paper, free water or sodas & a light snack help to pass the time waiting for your vehicle to be finished. I like this shop & believe you would too. Looking for a new mechanic? Give Sliver State a try.