Good lord, would it kill these employees to engage? We walked into this store without any…read moreacknowledgment of our existence, never got asked if we needed help, and actually not ONE word was spoken to us even purchasing my daughter's dress. Not even a thank you... Who in the hell hires these people? It's a great place to find a dress for an event and the dresses are very reasonably priced but if you can shop elsewhere or at least another location, I highly suggest it! Very disappointing that employees feel the need to act like that. If you don't like your job, QUIT!

We did not have very much success at this store. It was not a great experience. While I understand…read moreit is hoco season for all schools in the area, I feel like some places that typically carry a lot of stock were very unprepared for the amount of individuals who wanted dresses. The store was picked over. Much of the stock, formal dresses and casual wear, was gone. Other items were thrown about, very disorganized. I feel badly that many places are understaffed and supply seems to be at an all time low. The lines were immense. You could not even effectively walk around and look at the clothing very well. We left with nothing. We could not even find one item to attempt to try on for the season. I would not discount coming here in the future so I hope next time we need a formal or even school clothes this store will offer us more. This is not a review about any one individual. While we did not even get a chance to interact with people who work here, there are no complaints against them. I am sure it was very stressful. I hope the company will be able to restock the store sometime soon.

There are not enough words to adequately express how wonderful my experience has been at Ashley &…read moreAlexandria's bridal shop! Vinny and her husband made me feel like family. It is a cozy shop tucked away out of the hustle and bustle and an absolutely beautifully kept shop. They offer private experiences by appointment only to try on dresses and allow guests to join. They had a wonderful selection of dresses including the sought after designer Enzoani. They are the only metro detroit shop that carries this designer. The dresses are stunning, elegant, classy, and such a statement maker. They make you feel like you are a top priority from the moment you walk in the door. We were never rushed and we were able to come back multiple times to ensure the right dress was chosen. I appreciated the honesty and the fact that Vinny helped choose dresses that I may not have considered but ended up falling in love with. She took my vision and ides and brought the perfect dresses for me to try. I appreciated the constant communication about the process and she kept me informed every step of the way once my dress was ordered. It arrived earlier than expected and they were more than accommodating by allowing me to come in on their day off to try it on to make sure it was perfect before she accepted the dress. As someone who is self-conscious and having poor experiences at other bridal shops, Ashley and Alexandria's was such a welcomed surprise and a delight. I finally felt like it was a hallmark movie moment when picking my dress. I highly recommend going to the boutique to see the selection of dresses and find out big day dream dress there. Pricing was average and quality is top tier. You cannot beat the customer service and welcoming nature of Vinny and her husband. It makes the entire experience better than you could imagine.

I fell in love with my dress at a small shop in Chicago. Vinnie went above and beyond to have it…read moreshipped to Southfield so I could try it on for my mom. She made sure everything was ordered in time for my wedding--which was less than six months away. She was incredibly thorough and made me feel like a truly beautiful bride. Alterations were done on site, which made the whole process even smoother. It is such a cute little boutique, and I loved how intimate the experience felt--no crowded fitting rooms or multiple brides at once.

The service was terrible and the selection was mostly tacky and cheap looking. Total waste of time.read more

Gorgeous dress selections, and the staff were very helpful! This is my go to store for ball gowns…read moreand fancy dresses.

Amazing selection with great customer service!! These girls really know how to pick out a dress for…read morea prom or homecoming girl. Me and my daughter walked in and they accommodated us even though we didn't have an appointment and sold my daughter the most beautiful dress I've ever seen in my life 10/10 recommend this place!

I put my dress in law for my son's wedding and they failed to tell me that you had to have it out…read morein two weeks! I called in my payment as discussed and the owner told me the day I picked it up that she was going to put it back in the rake and not refund me! What is the point of law way if you have to get it out in two weeks!

Every bride knows that the dress sets the tone for your day. I chose what I believed to be a…read morebeautiful dress and Rozi took it to the next level with some special customizations- it fit like a dream. Unfortunately it was less than one week before my wedding and I realized I had lost a little too much weight and was swimming in my dress. Rozi came to my rescue, fixed my dress over night and made sure I left her shop looking and feeling like a princess. Rozi, I cannot thank you enough for being my personal fairy godmother in my Cinderella story. We love you!!! Olivia Wedding date: 8.28.21

Rozi was amazing to work with and I will forever go back to her for all of my alterations! It was…read moretruly a pleasant experience from start to finish. I took a bridesmaid dress in a week before I needed it done, fully expecting to be rejected or to pay a crazy price. But Rozi said the time crunch would be no problem, and she didn't gauge me on the price. My dress was perfect when I picked it up and I'll definitely be back for my own wedding dress. A+ for customer service, highly HIGLY recommend going to Rozi for any alterations.

Overall, the service was great when I was there in person, however trying to call or text this…read morebusiness is difficult as they don't really reply or return phone calls in regards to appointment. I also had measurements done from this place and the measurements were quite off and I had to go to another tailor to fix and alter the dress again. Overall, the seamstress is nice but overall would not necessarily go again

She does good work, but very expensive in my opinion. Ask before you start an order what the cost…read morewill be. I made the mistake of not doing that. One of the items in my order, for example, was replacing a drawstring waist with elastic. And it cost $45.

We picked up our suits today and they looked great. We got a regular and a custom. The off the…read morerack looked great and the custom looked incredible! We received excellent service through the whole experience. While we were here I saw several guys get helped and move through quickly. One guy got pants that were hemmed to measure & ready in only ten minutes. That's impressive! We would totally come back. Don't forget to sign up for emails so you can check out sales & coupons. ******************* The quality of the suits and had excellent service at this location. Our online order was returned/exchanged with no hassle or difficulty at all. We got impeccable service from John, who really knows his stuff and was able to advise on numerous details particular to what we wanted. He spent a lot of time with us and went over all the options. He double checked them all, and wanted to make sure we were happy. He did a lot of running around to find styles /sizes for us to try, and it never felt he was pushing anything. We are really happy with the suits my husband selected. Alterations are done on site, and the seamstress was able to come out and advise on what would be best. Everyone was friendly and very nice, especially considering how busy the store was with the holiday rush. Would definitelyrecommend!

This store will NOT take any online returns. They claim that they were instructed by their regional…read moremanager to not take any online returns in store and instead help customers by providing them a label. Jos A Bank's return policy online states that returns on items purchased over 90 days ARE ELIGIBLE FOR STORE CREDIT and must be returned in store. How the hell is corporate OK with this little shit branch going against their policy? I guess they can't enforce it, hence why this brand is garbage. The store attendant made a case of observing that I was returning 7 different items (6 purchased within the last week and 1 purchased over 90 days), and stated "You have too many returns, we no longer accept internet returns." Had I had only 1 item to return it probably wouldn't have been a problem. I was in the store on the phone with customer service when corporate denied any changes to their policy... so who is to believe and who is to blame? 1 star to corporate because they can't keep their branches in line, 1 star to this location because they're pissy the online store is "killing their business". Ya... welcome to 2010 and thanks for wasting my time. Thank goodness we are in 2018 and we can retaliate against shit corporate user experience via social media, to inform others not to support hypocritical brands.

Service was excellent. The selection was excellent. I got 2 pair of pants that I love.read more

The best business So many cute stuff. Just love it The staff is also so helpful.Have a great…read moreday!See ya soon.

We arrived just after the store opened today, Jessica greeted us and helped us find the right suit,…read moreshirt and tie for my husband for our sons upcoming wedding in June. She was more than helpful! She really knows her stuff and the products and very sweetly put together a suit, shirt and tie for him. My husband came out of the fitting room looking like a million bucks! I think all total, we were there 30 minutes and we were VERY pleased with her knowledge and assistance! Thank you Jessica, we will definitely send friends and family your way!

I get great service at Jos A. Bank. The clothes are high quality and never seem to wear out. I…read moreenjoy shopping there.

Kelly is a miracle worker! I bought these $45 los Angeles jeans off of a thrifting app and was so…read moreexcited about them but when I got them I couldn't zip them All my friends told me to return them but I was determined to make them fit my body. I made an appointment here and Kelly got me in the next day and made my jeans bigger by adding panels in two days. I was AMAZED. I am a huge thrifter and she even offered to have me send pictures of items if I wanted to see if she could tailor them. She respected all COVID guidelines and is just an absolutely also g woman!!

I had a bridesmaid dress tailored at Fantastic Alterations and had such a great experience with…read moreKelly. I booked my appointment very last minute - just two weeks before the wedding - and was so relieved when Kelly offered to have it completed with one week of drop-off (other tailors required a 3-4 week turnaround time). The dress was completed as promised and fit perfectly. I really enjoyed the cozy home office atmosphere as well. I'll definitely be back!