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Windows Hawaii

4.1 (122 reviews)
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Maria O.

I did a lot of research in finding the right company for our needs and Mario impressed us right off the bat. He brought the showroom to US and spent a lot of time in answering all our questions and asking about our concerns. It took about 7 months for our custom windows and door to land in Honolulu. The install crew: JP, Koa, and Jonah were awesome. They came on time each day and stayed focused the whole time. I could tell this wasn't their first rodeo and they had their system down pat. All the windows were changed out on day one. They did the sliding door and all finishing, patched holes, and made sure every single window was perfect before they left. They finished our whole house in two days. JP noticed one of the glass panes had issues so he put it an order for a new one to replace it. JP walked me through the functionality of every window and door each day and made sure I understood how all the moving parts worked. What impressed me the most was the work they did on our kitchen window. The sill was rusted bad and they fixed it up. I've had to live with these old windows since 2003 and I'm so glad they're finally changed and TRIPLE SECURE. The best part about the new windows is the sound barrier. We no longer have to hear the karaoke outside and the fireworks!!! The UV protection also makes the house much cooler during the day. Our old windows baked us alive. UP NEXT...HOUSE PAINTING ‍

windows
Mika Y.

We are so happy with the windows and sliding doors. Because of pandemic, it took a long time before the installation but it's great to have nice secure windows. Big noise reduction!! So surprised. Also our house is a lot cooler. The coating on the window makes big difference. House we bought had old jalousie windows and most of them weren't working (can't open) and sliding doors off tracks a lot and few wheels (?) were broken. So we decided to change all windows and sliding doors. We had estimate and explanation of the windows. The guy even brought sample window parts to show and explain. Looked very sturdy and we liked that it has coating to cut UV-rays. It took about 6month to get it because it's made in mainland and because of pandemic. Very very long wait but no one can do anything about pandemic so only thing we could do was wait. Installation took 3 days for our 2 story house to replace all windows and 2 sliding doors. Installers were fully vaccinated and they were good. Not perfect but good. After installing they vacuum, swept, and spot clean the carpet if there was stain. They were late few times but worked non-stop while installing so overall they were good. Customer service was good too. There was a minor problem after installing but someone came over and fixed it. It took few weeks for the person to come over but everything is good now so we are happy.

Julie U.

Our window project is finished! Mario really came through and expedited the reorder of our windows as well as giving us exceptional service on the final install. Mario kept in touch along the way which was most appreciated. Having the windows and glass sliding doors has totally transformed our house. We still have another floor of windows to replace and we will definitely get them from Windows Hawaii. Many thanks to Jenhre, Raydon and the others that worked here- they did a terrific job!

New windows installed
Dave F.

And so the saga of our home renovation continues. The biggest project to date are the windows. They aren't cheap, in fact, they're very expensive, for a good reason. Windows, like your roof, protect your house from the heat and rain. Those are two areas I believe you don't skimp on. Having good quality windows, not the ones from the big box retailers, are the only way to go. Double, gas filled glass and top quality hardware for your windows will protect your most expensive investment, your home. The gas in the windows also deflects and protects your house from harmful UV rays and heat. It's also much quieter. But if you decide on replacing your windows, make sure you give Windows Hawaii a call. That said, just be prepared to wait. With the ongoing supply chain issue affecting many businesses, it will likely be a long time. Thus, even the factory is behind schedule. We waited almost nine months for ours, but it was well worth the wait. Once you have a schedule, it goes pretty fast. First of all, you would call for an estimate. We got Palani as our point of contact and estimator. He came out and spent a couple hours going over all the details, answering any questions we had, showed us some samples of the glass and did the initial measurements. He also gave us a price on the spot. So we decided to go with Windows Hawaii after getting other estimates, not because they were the cheapest, because they weren't, but because of the impression we got from day one. After deciding to give the go ahead, the next person who came out was Kurt, he will do the final measurements before the actual order goes in. After that, you just sit tight and wait till your windows come in. Once they arrive on island, you will be contacted to schedule an install date. We were assigned an installation date and were told to expect at least four days for completion. It actually took five days. We got Jhenre and his crew, Nate and Ralph. These guys worked really hard and they also are very conscientious of their craft and were very respectful of us. I liked that, we had a really good working relationship with them and they were more than happy to answer the many questions we had. It can get pretty nerve wracking to see huge holes in your walls!! They were also very neat and clean! I went outside in the yard one day after they had finished for the day and they were actually dragging a big magnet over my lawn to make sure all nails and screws were picked up. I've never had ANY contractor do that before. They also vacuumed the grass of as much sawdust as they could. Very impressive. Our wooden floors were always covered before they started every morning and vacuumed at the end of the day. I was also impressed by their delivery and waste removal on a daily basis. Jordan picked up the previous day's waste every morning and dropped off whatever components the crew needed for that day. I never had to deal with a big pile of waste sitting out front and that made me really happy. On the last day, which happened to be a Sunday, they stayed late to make sure everything was completed and we were satisfied with the job, now that is dedication! We were so satisfied that we had Palani come out the next week to get phase 2 of the window replacement started. It is a smaller phase, but I have complete trust in it being done right and in a timely manner. Also, I'd like to thank Amanda in the office who coordinated with me on the construction schedule and for being the point of contact there. BTW, I also requested that Jhenre and his crew be scheduled to do phase 2, and I'd even wait for them exclusively if they are busy at another install. Thank you Windows Hawaii, we are very happy with the finished product! Five Stars * * * * *

Windows installed October 2023, it's FEBRUARY 23rd, 2024 and I'M still WAITING. Windows Hawaii has not contacted me to rectify their poor workmanship. I don't think they would be happy if their windows came out this way. Very poor customer service.

Koa, JP, Jonah

I've gotten all of my windows from Windows Hawaii and this time had patio sliding doors installed to replace my French doors. The quality of the windows and doors and the staff and service can't be beat! JP and his crew, Koa and Jonah did outstanding work, professional, detailed, meticulous and so considerate carefully moved all my plants and furniture to clear the way, vacuumed, and then put everything back in place. They were polite, conscientious, and clean throughout the installation, yet a team with a sense of humor, and were responsive to all my questions with expert advice. I've renovated my house in stages over the years and always return to Mario at Windows Hawaii because they are by comparison undeniably the best!

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Easy to work with and knows windows! Our sales rep (Palani Kekuaokalani) was tight on point for all of our needs!!!!!

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Ask the Community - Windows Hawaii

Do your Ali’i Extreme Windows qualify for the federal tax credit for windows and doors? I have asked this question before but never received an answer. I have checked your supplier’s (Anlin) website and they have a number of models that qualify.

Aloha Sharon, To get more information regarding the federal tax credit for Ali'i Extreme Windows, please call our office at 808-671-0808. Thank you and have a great day!

View All 2 Questions

Review Highlights - Windows Hawaii

I did a lot of research in finding the right company for our needs and Mario impressed us right off the bat.

Mentioned in 46 reviews

Read more highlights

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O'ahu Windows & Doors

O'ahu Windows & Doors

(55 reviews)

The door to my lanai screeched when I opened it. I wasn't able to tell where the awful sound was…read morecoming from. I tried a few things, but no improvement. I asked Yelp for a recommendation and Oahu Windows and Doors contacted me very quickly. They said they would send Nick, "our repair guy," out to take a look and give me an estimate on a repair. Nick arrived exactly at the appointed time, took a quick look (and listen) at my door and diagnosed the problem in a minute or two. Then, since the problem was a seal on the door, asked me if I simply wanted him to remove the seal to stop the sound, and gave me the pros and cons of doing so. I said yes and he removed the seal and put things back together. He gave me some tips on what to use to lubricate the door, as well as--if I ever wanted to replace the door--what I should look for and how to save money. Nick was knowledgeable, personable and effective in solving my problem. I highly recommend Oahu Windows and Doors.

I worked with Preston to request a quote for a bathroom door replacement. The service also required…read morepainting and sealing. During a free on-site assessment, Preston answered all our questions & discussed several options before we decided what we needed. Preston prepared our quote within 24 hours, and the pricing was very fair & reasonable. We needed the door replaced within 4 weeks in preparation for guests, but Preston was able to schedule us within 2 weeks of accepting the quote. Installation day: Preston arrived 10 mins early to set up, and work was handled by Preston, Nick O., and a 3rd worker I didn't get the name of (sorry). All 3 were very professional and friendly. They were also all very patient and nice with our dog who kept barking at them. The doorframe they were working with is nonstandard size and uneven, but they successfully fit a new door without issues and within the schedule. They were self-sufficient and didn't need to ask me many questions or need my help with anything, which made the day really easy for me. The door looks great, fits perfectly, and is super smooth. Extra extra bonus points: They actually left our carport cleaner than when they arrived.... THANK YOU! Very happy & highly recommend. Mahalo, Tatiana & Nick

Window World of Oahu - Kailua - We offer many options to start your project today

Window World of Oahu - Kailua

(67 reviews)

Fours days. Four glass sliding doors. Nine windows. And mostly a crew of two…read more We had a really amazing experience with the install of our windows with window world. Alex was here every single day. He brought Scott and Anthony with him on different days and I couldn't have been happier with the crew we were given. Every morning we talked about the plan for the day, and what they needed from me. Some days they needed nothing, some days I had decisions to make. The thing I liked the best was I never had to bring anything to Alex's attention. He was on top of everything. Taking a little longer to get a certain window done? Alex told me. A screen needed to be resized and put in, he let me know before I noticed it wasn't there. Or the fact that one of the sliding door screens came in slightly bent. Just enough that you had to be particular about how you closed it all the way.. Alex told ME about the problem. That he already had a new one on order and they would get it handled. I didn't have to find it first a week later and ask to get it replaced. If there was a problem, he already had a solution. And when the typical finishing for the windows wasn't going to work, he took the time to find a solution that came out absolutely stunning. The initial quote and set up process wasn't quite as smooth. I felt like the communication could have been better once we signed the contract. Lack of contact made us a few weeks later in the schedule of getting them installed and that was a bummer. But the actual install couldn't have gone better, and it was meant to be I guess. Window world won't be your cheapest option. But they back their work, they stay until it's finished and the lifetime guarantee on their windows is great peace of mind. I would recommend them a million times over.

We ordered windows in December of 2025 and installation was supposed to be in March 2026 but they…read morepostponed installation to April due to not having all of the windows. During installation in April, workers wanted to work for 2 hours and leave. At our request to continue installation, they worked a total of 4 1/2 hours. Our window installation was still not completed. They came back the next day to install 2 more windows, leaving 1 more window to install leaving their work incomplete. They are telling us now that the last window will have to wait til May, not to mention some of our windows don't have screens. They are saying the screens will take another month before they can install them. We were told that they have a "Big Job" to finish before finishing up our installation. We had a total of 8 windows that were to be installed. We were told lies of incomplete orders, jobs that took precedence and a very rude receptionist that lacks customer service. If you want quality customer service, this is not that company.

Diamond Head Windows & Doors

Diamond Head Windows & Doors

(149 reviews)

Ok. The owner, Jason Wong, contacted me to rectify the situation. Was very apologetic that they…read moredropped the ball. Made an appointment to fix issue. They need to paint the trim on all windows that were recaulked since white caulk was unevenly spread onto the blue trim. They showed up on time with an apology gift from Chun Wah Kam. . They are cleaning and repainting the window trim as I'm writing this. Happy since we just had the house repainted 4 years ago. I originally chose this company for the lifetime guarantee and quality of these windows. We do love the windows for the past 9 years. Great at blocking out sound and maintaining air conditioning temperatures. It was news to me that the company changed ownership. I'm glad the current owner is honoring the warranty and knew the previous owners personally.

When my mother's house needed new windows there was only 1 place to call - Diamond Head Windows…read more They installed my windows about 2 years ago, and it was an awesome experience. It was a pleasure working with Ryan again and the installation team, led by Stan was outstanding. Very respectful, thorough, and helpful. All the debris was cleaned up afterwards. But most importanly the windows look great and Stan walked me through the operation of not only each and every window, but the security doors as well. Thanks! I highly recommend Diamond Head windows and if you contract with them, hopefully you'll have the awesome experience of working with Stan and team!

Windows Hawaii - windowsinstallation - Updated May 2026

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