I live in a high rise condo that happens to have several "push out" windows that measure about 5'…read morelong x 12" high. Cannot find a generic window screen to accommodate this size, so I began contacting window companies to see if they could help.....and most could not. I called KKTF and got one of those outgoing announcement answering device that informs you that if you want to leave a message for ...... press 1, or if you want to leave a message for ..... press 2........but, as it continued, I hung up and decided I would call back, and perhaps get lucky with a real person. 5 minutes later, I receive a message on my phone screen "Aloha....Leana from KKTF Hawaii. I received a missed call from this number along with a voicemail but no message.... is there something I can help you with?" I immediately thought this woman missed a career working for the FBI tracking down criminals. But, I did call her back and gave her my situation, and she said she could send somebody out to do measurements, and set an appointment up for the following morning at 9 AM with Sam. Sam showed up on time, took the measurements and within a week I received a quote along with another neighbor in my building. I was informed by Leana if we both had our installation on the same day we would save ourselves $50 each. Bingo! Upon completion, Sam arrived and because there was no prototype for me to reference how the screens might look, I was pleasantly surprised of how beautiful they turned out. Kudos to to Leana, because she always returned a call quickly, and always professional and kind. I did call her the day after the install and finally asked why is the business called KKTF....(which, honestly makes no sense to me, but what the hell do I know?) KKTF are the initials to the owners sons name.

LOVE THESE GUYS! My…read morejalousie windows were put in at the construction of the building in the 1970's and over time the salt air eroded them. The panes of glass wouldn't stay in and the cranks would work well or at all. I called another window company first and they said that jalousies couldn't be fixed, that entire window had to be replaced. The price tag was huge. Then I found KKTF. They came and did an estimate that was reasonable and were able to come within my timeframe. I started with just one set of windows as I was leaving on vacation. They did such a great job, I had them come back and do the rest of the apartment. It is like I have all new windows! Fantastic! I highly recommend them. They were very polite and cleaned up after themselves. Truly a pleasure to work with!

Very friendly and great service. I ordered 2 blinds for my windows and they turned out great. A…read moreyear later I was having issues with the adjustable string and he can put and fixed it for free! Would recommend using them!

Got 7 roller shades installed. The waiting period was much faster than other competitors as they…read moreare manufactured here in Hawaii. Randy was very nice and proud of the quality of his work. I like how much he cares about what he does and tries to offer the best he can! The price was cheaper than the other place I looked into. He was quick to install them too, taking only about an hour for all 7. Talk about craftsmanship!!! I highly recommend him. A little tip for the potential customer - it may be worth checking out his store. I've never been there. Just called him to ask him for a quote and he brought samples. But I realized it was sometimes difficult for me to reach him on the phone. Going to store would probably eliminate that issue.

Excellent service and communication with Dre. The window is very nice and it is installed…read moreproperly. I have a difficult time looking for a window companies to fix my window because it is a small window, and not many companies want to come fix it or they will charge me more. Dre from Window Way will come to do an estimate and give me a reasonable price. The cost of the window is much better than other window companies. I will ask Dre from Window Way Hawai'i if I need to fix my other windows in the future

Window Way did a great job at replacing windows at my rental property on the island! I completely…read moredealt with them remotely. They gave me a fair price and kept their word ever step along the way. Thank you Window Way!

Maika'i installed damaged/ defective floor tiles in both my bathrooms and tried to say the…read morescratches were part of the "design" of the tiles. One bathroom had 18 scratches and the other had 14. The scratches are between 3-5 inches in length and are very noticeable on the polished surface. First they tried to say it wasn't noticeable then they said it was part of the design. They will not replace it or refund me enough so I can hire another contractor to replace it. The work supervisor jun sent me pictures of another customers shower walls that had the same scratched tiles with red arrows pointing out the scratches and said it was "not noticeable unless you looked at it at an angle." This means they are installing defective/ damaged material in other customers homes too. I saved many years to afford this remodel and I am devastated by their poor work and materials. They also did a bad job of grout on the shower floors and bathroom floors and when I asked why pipes they installed for my tub to walk in shower conversion were off center they said they always do it that way. If they had told me they planned to install the pipes off center before they did it I would have hired a different company. Communication is very poor with this company. None of the workers on site speak English and their "supervisor" is rarely there so the workers are left on their own and they have poor judgement and little common sense. The owner Q never answers e mails or text messages when you have concerns and the supervisor Jun tries to charge you extra to fix problems they caused that should have just been done right the first time. They were supposed to install shower doors I bought from Home Depot but on their first attempt the doors were askew and not aligning parallel to the shower walls and they only glued the door jams on instead of following the instruction manual and using the provided wall anchors and screws that came with the kit. Then they threw away the box. I sent them a video from Home Depot showing them how to do it. The supervisor Jun assured me that he and the workers had watched the video and would do it correctly with screws the next day. The next day I called Jun and he said he was there when they put the screws in. I told him that the door jams peeled off the walls because once again they only used glue and no screws. I had to hire a different contractor to put in the doors even though in our signed contract Maika'i was supposed to provide the labor to install the doors and I paid them to do it. The owner Q said that it wasn't necessary to follow the instruction manual for installing the doors because his office worker who used to work at Home Depot said it wasn't necessary. I would guess that this worker has never installed a Delta Contemporary sliding shower door in their life. They put so much grout on the shower floor it obscured the floor tiles and you couldn't pry out the shower drain if you had a clog that needed to be snaked. Then they chipped the tile when the chiseled off the excess grout off the drain cap. Other red flags to watch out for: they want most of the money upfront or halfway through with only 5% due at completion of work. This gives them little incentive to finish in a timely manner or do a good job the way a 50% at completion would. They wanted me to buy flooring from their store for them to install but it only had a 10 year warranty. I told them my brother's flooring from Bougainville had a lifetime warranty for residential use and Jun said they could make theirs a lifetime warranty because they worked closely with the manufacturer in China. I needed popcorn ceiling that had asbestos in it removed. Although the contract I signed with them said if the ceiling had asbestos it would have to be professionally abated, Jun told me they could remove it even though it had asbestos and "we do it all the time." I told him his workers didn't have protection from breathing it in and I didn't want them getting mesothelioma. I also didn't want me or my family to get mesothelioma from their contaminating the whole house and the abatement company said it is illegal to be dumping that stuff in regular trash. I could go on but this is getting pretty long. My advice to you would be to know they are not accredited with the Better Business Bureau but you can still file a complaint against them with the BBB and the BBB will work to mediate for you, you can file a complaint with the Hawaii state Department of Commerce and Consumer Affairs, but most importantly do not hire this company! Save yourself the stress and sleepless nights. They are cheaper than most other companies but there is a reason for that. Sometimes you get what you pay for and sometimes you get even less than you paid for...

I would give them a negative rating if I could. -Their services are terrible. They just want to…read moregrab your money and run -They skipped essential steps while installing my flooring, causing long-term damage. -The tiles they installed for me now leak dirty water from below, indicating that they probably didn't even put concrete underneath. -They also use every chance to add more fees to their services. -The floor liner bubbled up after only a couple of months. -The stair installation was also terrible, as the wood started to fall apart and pinch my foot as I stepped on it. -They installed an island without an outlet, even though I requested one. While building, they didn't even use the slab design I chose because it was out of stock; since I am easygoing, I wasn't going to start an ordeal over it. I'm unsure if that was the case or if they have to use the cheaper product for us because we have no construction knowledge. Furthermore, when we cleared my brother's room to turn it into a baby room, we noticed painting spots all over. -They did not move anything and only painted to please the visible eye. We are now seeking out them to make this right. If you don't have experience in the same field or knowledge of fixing houses, I wouldn't recommend using their services. They are not honest and genuine in providing their services. Unfortunately, we didn't have basic knowledge of construction and were scammed by them.

If I could give this disreputable, unethical business 0 stars, I would. …read more. Lucy, the person who usually answers the phone is a "dingbat" of the first order...I gave her the measurements for the glass pieces (they were all the same size) I wanted to order and she kept asking me to repeat myself, no less than 5 times. ... Anyway, she FINALLY got it right and I asked her to email me a bid... She never emailed me the bid. So, I called back several times and finally got Lucy on the phone after repeated attempts (they NEVER answer their phone) and told her I never got an email from her and could she just give me a bid on the phone. So, she calculated it and gave me a bid... Next thing I know, she sent me an email with a bid that differed from what she had quoted me on the phone by almost $50....WHAT?!!! Bait and switch... They LIE and state unequivocally that they will get back to me but they NEVER do and on top of that, their bids are not consistent...I definitely do NOT trust them... Find another company as "All World Glass" will give you the run around...

I would give them zero stars if I could. I did not hire…read morethem for services needed because the communication was just so bad. I initially called to request an estimate about a month ago. Got a text back, I sent some pictures and asked when they could come out and take a look...nothing. Waited a week or so and messaged again...finally got a response that they are trying their best but they are so busy. I get it so waited some more...2 weeks later they finally came out to take measurements, no response. Messaged the next day and she told me i would have it that day. Then nothing again...its been over a week and I still haven't gotten it. I understand people are busy, but the lack of communication and sense of urgency for possibly obtaining a new customer was horrible. 0/10 for sure. Truly unprofessional, especially for the fact nobody would response unless I initiated contact.

We had a large problem with carpenter bees, digging their way into our roof…read more We previously called My Roofing, for another issue, and were so impressed, that we called and scheduled another appointment. Mike explained to us very thoroughly, and was very patient with my elderly parent. He followed up with us also, to make sure everything was in order. He is always the first person we think of when we have a roofing issue. Mike has our confidence and business for life!

If you are looking for good ol' fashioned sincere and honest service, this is the company for you…read more Mike and his team get the job done and really care about the clients the community they serve.

J&D Builders was recommended to me in 2020 for a home renovation after suffering a house fire…read more Compared to other price quotes that I received, J&D was the most competitive & reasonable pricing within the market. They have been in close communication with me through out the whole process. Everyone, within the company has shown excellent customer service, compassion, and hard work!! I am beyond proud and ecstatic of the completed renovation!! I highly recommend J&D Builders!!

Hire these people. They are professional, respectful, efficient...we hired them to replace siding…read moreon one side of our home (the mauka side). They worked during a rainstorm because they wanted to make sure that the areas that needed siding were covered up. The crew always wore their masks, they always cleaned up the job site every day, and they communicated with us to let us know what was going on. Hire these people.

Larry and his partner came by to take a look at my sliding lanai doors. He removed one of the doors…read moreand took measurements and pictures so that he could locate the proper parts. I also mentioned that I would like the hardware on the windows replaced and new screen doors ordered. Larry was able to locate the rollers for these ancient doors and have the screens and screen doors ordered. On installation day everything I asked for was done and the place looks a lot better, not to mention the doors can now be opened. He was very careful and pointed out that there was a problem with one of the windows and recommended that it be taken care of. I called Thomas at the office and he got right to work trying to find a vendor to supply the necessary hardware. Thomas even sent me a text today to let me know that he is still trying to find a source since these are old jalousies. I am hoping for a solution, but am confident that Thomas will find something for me. I felt that for the amount of work and materials provided that the price was more than fair. I will recommend CCI Windows if you need a professional job at a fair price.

I have been attempting to have the broken parts of my windows fixed for (going on) 7 months. Robin,…read morethe owner, picked up my call at first and told me that someone would inspect the windows. That was done quickly. After the inspection, I was told his employee would order new parts from the manufacturer and someone would come to install the parts. That is when the complete ghosting began. I have called the office number; it goes straight to voicemail. I have left MANY voicemails; none of them are returned. I completely understand if there is a holdup on the manufacturer's part. But to completely cut off contact with your customer (who you, by the way, told there was lifetime warranty) is outright ridiculous and even shady. I recommend people to stay AWAY from CCI. I have also informed the other apartment owners in my building complex. I have also contacted my state senator. I was told (by many!) to contact the Better Business Bureau and volunteer legal services, which I have.