Cannot be happier with the installation of our new glass shower panel by Craig and his team! They…read morewere extremely knowledgeable, walking us through the installation process step by step, and using photos of previous examples. I enlisted Craig's help after attempting to install the panel myself initially, which was a mistake. There were so many nuances and small details I was completely unaware of, which makes me look silly looking back for even having attempted this myself. Craig and his team are clearly skilled at their craft, and made sure to cover up any prior mistakes I had made. I would be hard pressed to believe you would find anyone else with more expertise on island for mirror and glass. From the initial consultation to the final wipe-down, everything was handled with care and precision. They were punctual and professional, timely when communicating. They gave a solid price for the job, and I am thrilled about the end result! The panel fits perfectly, looks sleek and modern, and instantly elevated the entire bathroom!

Great work Craig and team! Communication with the company was easy and reliable. I had brought to…read morethem 3 mother of pearl I layer frames custom made in India. I needed mirrors custom Cut and installed . The team was great and did it in a short time frame to accommodate my schedule. Much appreciate their great work!

Very disappointing. I hired Glass Guru based on the ratings here on Yelp, to replace the broken…read moredouble-pane glass on my back door. The customer service was good throughout the process, and communication was clear. Since the glass had to be custom ordered from the mainland, the turnaround time of about a month was understandable. The price was also on the higher side at $1k, but I accepted that given the custom nature of the job. However, for what I paid, I expected a higher level of workmanship. Unfortunately, the final result did not meet those expectations. The quality of the work--especially the overall finish of the door--was disappointing. In my opinion, when a company completes a job like this, the area should look the same as it did before (or at least close to it), just with the repaired glass. That wasn't the case here. Maybe expectations can vary, but for me, the outcome didn't reflect the level of quality a reasonable customer would expect at this price point. Based on my experience, I can't say I'm satisfied with the final result. Now I need to find someone to fix what they did to the door.

The Glass Guru was the only company interested in assisting with replacing a small 2ftx 3ft glass…read moresection for a window above my shower. All other companies asked for measurements but did not respond after I submitted the measurements. Glass Guru was able to obtain their own measurement within a few days and order the glass. They were professional and efficient with the glass replacement! I will utilize The Glass Guru in the future for all glass issues/needs as well as recommend them to my home owning clients.

Nobody would bid this job...but Akamai came through when no one else would…read more Thank you for an excellent job that was tricky and precarious!

Never would I recommend this business to anyone! After Garrin came out for measurements, he hasnt…read morereturned our call for 17 days! When I called to check on the status of the measurements, I was referred to Zack, then to Ritchie.... Still no call back. So I've enlisted another company, who is way more caring and reliable! I have also heard that I'm not the only one who's been treated this way..... their reputation is pretty bad. The good comments must be family and friends!!!!!

The process of just getting a quote and having them come down to verify the measurements such a…read morelong and drawn out process you think you're working with a government entity. I ended up just canceling

Had such a great experience. One of my cats broke through the mesh of our window and when I had…read morecalled, the person who had answered was so kind in educating me and recommended me to do a walk-in. I spoke with the front person, Mana, who was so helpful and patient. He even told me about pet screening which I was not aware of. Definitely making this my go-to place for all of my windows.

Went to their shop to get two screens replacements after the storm. Eric was personable and a great…read morehelp with not only showing how their product is at a better grade than City Mill, but he actually got my screens by the next day even though he had a job for the next couple days. Screens came out great and you can tell they are of a stronger and better quality.

Needed a piece of glass. Simple. Not so simple but Eric went above and beyond to get me a piece of…read moreglass top to fit into my teakwood coffee table. Would definitely recommend Re: Screen & Glass. Lots of aloha, patient, professional, prompt, etc. Mahalo nui, Eric and staff!

Had a screen door repaired there, great service, got the door back sooner then later…read more The door was old and doggie abused . The damage was substantial and did a great job

After waiting for a response I decided to call them and was told they only do screen doors and not…read morefront condo doors.

Where do I begin? Well it's like this. My regular cleaner had kids to take care and could no…read morelonger do these cleaning jobs.... Another long story my friends. So in February, I started my search for a window / screen cleaner.... Truthfully, I didn't know where to begin so I turned to Yelp. AND am I glad that I did. In case you didn't know the Yelp site will send your request to all listed in whatever you are looking for. But Terran stood out; far from the madding crowd....(and no, I'm not a lemming). Why did he stand out? Because 1. While I live in town, it's an arduous task driving to my home 2. My home is 65 years old; upkept but old none the less 3. My home sits on a slop so to ladder my windows you'd better be darn skiiled. 4. My windows and screens were not cleaned for a LONG time.... I'm embarresed to say. 5. Terran drove to my home to give me the estimate (he did this in February of this year) He gave me the estimate and that was that. and now seven months later, I call him and politely explain that its been at least seven months and I wanted him to check his estimate. Well, the answer I got was "same price" and the rest is history. The job was simply UNBELIEVABLE. I know he took a long time and I'm not certain if that was what he expected. I won't be offended with an upcharge but guess what? No upcharge. Sparkling clean. The blinds were left raised so I got home to SPARKLING BRIGHT HOUSE!!!!! Thank you Terran! So I don't have to wait another gazillion months, I've asked Terran to put me an a bi annual schedule. How great is that???? Hey Yelpers! He's your guy!

amazing pricing and thorough job of cleaning- cleaned outside, inside windows as well as tracks-…read morewould definitely use again!!!

If I could give this disreputable, unethical business 0 stars, I would. …read more. Lucy, the person who usually answers the phone is a "dingbat" of the first order...I gave her the measurements for the glass pieces (they were all the same size) I wanted to order and she kept asking me to repeat myself, no less than 5 times. ... Anyway, she FINALLY got it right and I asked her to email me a bid... She never emailed me the bid. So, I called back several times and finally got Lucy on the phone after repeated attempts (they NEVER answer their phone) and told her I never got an email from her and could she just give me a bid on the phone. So, she calculated it and gave me a bid... Next thing I know, she sent me an email with a bid that differed from what she had quoted me on the phone by almost $50....WHAT?!!! Bait and switch... They LIE and state unequivocally that they will get back to me but they NEVER do and on top of that, their bids are not consistent...I definitely do NOT trust them... Find another company as "All World Glass" will give you the run around...

I would give them zero stars if I could. I did not hire…read morethem for services needed because the communication was just so bad. I initially called to request an estimate about a month ago. Got a text back, I sent some pictures and asked when they could come out and take a look...nothing. Waited a week or so and messaged again...finally got a response that they are trying their best but they are so busy. I get it so waited some more...2 weeks later they finally came out to take measurements, no response. Messaged the next day and she told me i would have it that day. Then nothing again...its been over a week and I still haven't gotten it. I understand people are busy, but the lack of communication and sense of urgency for possibly obtaining a new customer was horrible. 0/10 for sure. Truly unprofessional, especially for the fact nobody would response unless I initiated contact.