If I could give this disreputable, unethical business 0 stars, I would. …read more. Lucy, the person who usually answers the phone is a "dingbat" of the first order...I gave her the measurements for the glass pieces (they were all the same size) I wanted to order and she kept asking me to repeat myself, no less than 5 times. ... Anyway, she FINALLY got it right and I asked her to email me a bid... She never emailed me the bid. So, I called back several times and finally got Lucy on the phone after repeated attempts (they NEVER answer their phone) and told her I never got an email from her and could she just give me a bid on the phone. So, she calculated it and gave me a bid... Next thing I know, she sent me an email with a bid that differed from what she had quoted me on the phone by almost $50....WHAT?!!! Bait and switch... They LIE and state unequivocally that they will get back to me but they NEVER do and on top of that, their bids are not consistent...I definitely do NOT trust them... Find another company as "All World Glass" will give you the run around...

I would give them zero stars if I could. I did not hire…read morethem for services needed because the communication was just so bad. I initially called to request an estimate about a month ago. Got a text back, I sent some pictures and asked when they could come out and take a look...nothing. Waited a week or so and messaged again...finally got a response that they are trying their best but they are so busy. I get it so waited some more...2 weeks later they finally came out to take measurements, no response. Messaged the next day and she told me i would have it that day. Then nothing again...its been over a week and I still haven't gotten it. I understand people are busy, but the lack of communication and sense of urgency for possibly obtaining a new customer was horrible. 0/10 for sure. Truly unprofessional, especially for the fact nobody would response unless I initiated contact.

I live in a high rise condo that happens to have several "push out" windows that measure about 5'…read morelong x 12" high. Cannot find a generic window screen to accommodate this size, so I began contacting window companies to see if they could help.....and most could not. I called KKTF and got one of those outgoing announcement answering device that informs you that if you want to leave a message for ...... press 1, or if you want to leave a message for ..... press 2........but, as it continued, I hung up and decided I would call back, and perhaps get lucky with a real person. 5 minutes later, I receive a message on my phone screen "Aloha....Leana from KKTF Hawaii. I received a missed call from this number along with a voicemail but no message.... is there something I can help you with?" I immediately thought this woman missed a career working for the FBI tracking down criminals. But, I did call her back and gave her my situation, and she said she could send somebody out to do measurements, and set an appointment up for the following morning at 9 AM with Sam. Sam showed up on time, took the measurements and within a week I received a quote along with another neighbor in my building. I was informed by Leana if we both had our installation on the same day we would save ourselves $50 each. Bingo! Upon completion, Sam arrived and because there was no prototype for me to reference how the screens might look, I was pleasantly surprised of how beautiful they turned out. Kudos to to Leana, because she always returned a call quickly, and always professional and kind. I did call her the day after the install and finally asked why is the business called KKTF....(which, honestly makes no sense to me, but what the hell do I know?) KKTF are the initials to the owners sons name.

LOVE THESE GUYS! My…read morejalousie windows were put in at the construction of the building in the 1970's and over time the salt air eroded them. The panes of glass wouldn't stay in and the cranks would work well or at all. I called another window company first and they said that jalousies couldn't be fixed, that entire window had to be replaced. The price tag was huge. Then I found KKTF. They came and did an estimate that was reasonable and were able to come within my timeframe. I started with just one set of windows as I was leaving on vacation. They did such a great job, I had them come back and do the rest of the apartment. It is like I have all new windows! Fantastic! I highly recommend them. They were very polite and cleaned up after themselves. Truly a pleasure to work with!

Service, communication, awesome price quote, friendly, trustworthy, awesome results, Thank you for…read moreall your hard work. Great job!!!

One of the company's beige pickup trucks was flying down Kalanianaole Hwy, tailing every single car…read moreit was behind. There seemed to be no regard for other people and cars. It happened that this truck had a sticker of the company's name on its side. I have never used this company, nor will I ever.

Jansen and his crew were awesome to work with! I had a tight deadline to repair a fence in my…read morebackyard. Intelligent Design Builders provided me with a more than fair price to totally demolish and build me a new fence in the time I needed. They were super professional and the work they did was excellent. They are now my go-to for any home renovations I have in the future!

I must say, even though Janssen is young, he is very mature and very well organized. He…read morecommunicated with me in all phases and never takes chances by moving forward with unanswered questions. His skills as a businessman is comparable with any of the big contractors out there. He coordinates his licensed sub contractors extremely well and has good relationships with them. As a framer, Janssens skill is outstanding. When the framing was completed, I took note of the workmanship and was very impressed. His subs came in and finished up my bedroom extension/wetbar project to perfection. He even hired a professional cleaner after it was completed. Overall, I'm impressed with the work, he stayed within my budget and got the project done on time. I am happy with this product.

Robert is the best to work with and even after a few years, he still helped me with a part with…read moremanufacturer. His professionalism is incredible! I will go back to Robert and I highly recommend this company.

Called for a quote, and based on my needs and current logistics delays worldwide, got a referral to…read morea local company that can fabricate what I needed more quickly and at lower cost. Now, this option is a lower grade choice than what I originally had in mind, but based on the use case, my original idea was overkill, would have cost a lot more, and would have taken a whole lot longer for delivery. I appreciate a company that isn't trying to milk every opportunity and every potential customer, but rather takes in the customer's needs and provides recommendations even if it means a lost sale. I'd definitely go back to One Stop for future projects, especially as I'm now a better educated customer.

I am thankful for Wen and team, they did excellent work and made sure that everything that we…read moreneeded (even some small side fixes) were completed in a timely manner and professionally done. Wen changed out our old jealousy windows for new custom made awning windows. He helped to replace a security door and our bad outlets along with some outdoor projects. All for as reasonable price as he could get it!

Our bathroom renovation is finished and we are very happy with our newly renovated 1970's bathroom…read more Forgot to take "before" pictures but here are the "after" pics. We just had the same small space to work with and Xiao and his team did a terrific job. We opened up the tub/shower for a walk in glass enclosure shower and the area looks bigger than before. Removed and replaced appliances, fixtures, floors, paint etc. The reason for delay from beginning to now is the toilet we ordered was delayed in shipment. Thank you Xiao and your team for a job well done. You and your team are polite, professional, and hard workers. We highly recommend your business for hire.

Devon and his guys did a complete remodel for my house in Hawaii Kai and it was immaculate and…read morebeautiful workmanship. I recommend to everyone.

I needed to make a space for a new dishwasher where there were kitchen cabinets previously. Arron…read morewas able to cut the cabinets, tile the concrete flooring, refine the toekick, install the dishwasher, etc! He is mindful of his work and wanted to make sure I was happy with the job. You can tell he values his customers opinions and his work. Thank you so much! I'm so happy we finally have a dishwasher !

It's the rainy season and I finally decided to get some broken jalousie windows fixed since some…read morewouldn't close all the way (thereby letting the rain in) and some operators turned but didn't move the windows at all. I requested a few quotes on Yelp and decided to go with Arron since he was quick to respond, provided a fair quote and had excellent reviews. Arron was able to quickly fit me in, and was prompt and communicative throughout the process, which I really appreciate. I'm thrilled with the work he did - I can keep the rain out now and let the cool air in during the summer. I will be contacting Arron for other jobs in the future. Highly recommend!