My father had some Hunter Douglas Vertical Blinds and he had passed away. The tilt gear wand was…read morebroken, and I am almost certain he purchased it from Design 5. Well, I've been corresponding with Ms. Miyashiro, she said she checked all their records and could not find anything with my parent's name. So, they refused to assist me, stop responding to my emails and correspondence. We end up going to A Blinds on Keeaumoku. They were fast friendly and told me that the parts are not available by Hunter Douglas anymore, but they tried searching the web and could not find a replacement part. So, we purchased new blinds from them. They are fast, friendly, helpful and professional. They cared and showed that they would go the extra mile to help a customer.

Five stars to the two gentlemen that came out to make a repair to our blinds that were purchased at…read moreDesign 5 by the previous owner of our new home. They were courteous, well skilled, and clearly took pride in their work. Without going into detail, let me just say that they went the extra mile to do the job right without incurring any extra charges. Big mahalo!

Wylie and Adam came to our condo and gave us an estimate on replacing our old vertical blinds. They…read moreprovided choices of blinds and pricing, and after we made our decision, took measurements and gave us a timeline for delivery. The installation went smoothly. Our new blinds really spruced up our living room. We're very happy we chose Oahu Blinds and can highly recommend their services. Thank you, Wylie and Adam, for your honest appraisal and great product.

Wylie was amazing! He helped me in a jam (literally!). One of the motorized blinds on a huge…read moresliding door area was not rolling up properly and became stuck halfway through. Wylie talked me thru on the phone to get the screen up, but we soon realized by the sound it would not roll up or down without it getting stuck again. Just the kindness to talk over the phone to fix the problem was generous. I insisted if he could come physically come over and adjust it because they were on daily timers. Wylie and his assistant came out the same day! I highly recommend Wylie for his helpful demeanor on the phone and his quick response to my dilemma! Many Mahalos!!!

Was able to schedule an appointment in a few days. The company that I bought/ installed the roller…read moreshade could not see me for almost two weeks and wanted to charge $120.00 just to come out! Julian texted and called recommendations prior to the $35.00 estimate visit. He was able to diagnose the problem right away and fixed it. He also suggested we keep the plastic chain stating even the stainless ones rust. He gave us suggestions on how to prevent future problems and tightened up the brackets. Well worth the nominal charge. I highly recommend this company.

If I could give 6 stars, I certainly would!!! Julien was very responsive and immediately replied to…read moremy request for help. Within a day of my Yelp posting, he stopped by our home to inspect our motorized shades. He quickly diagnosed the problem and provided us with a reasonably priced solution. He kept me in the loop after informing me that part needed to be ordered from the manufacturer. Once the part arrived to his company, Julien called and offered multiple appointment options. He returned to our home, installed the part and tested the repaired shade to confirm it was properly synced with our other shade and to our wall control unit. We will absolutely call Julien at A Shade Above if any of our other motorized shades need repair. My wife and I highly recommend you do the same!

Quality drapes installed by a fantastic father-son team! They worked quickly to replace my janky…read moreold, circa 1970 vertical blinds with beautiful new drapes. The satiny lining of the fabric works well to reflect the sun and keep my place nice and cool. They don't overcharge for their products or their work, so it was well worth the investment!

I recently got my living room curtains redone with KR and I am so happy with the product and…read moreservice. They were fast, professional, trustworthy and clean. I would highly recommend them to anyone looking for curtains and blinds installation.

Rodell "The handsome Filipino installer" he told me to say that did a magnificent job! Helped me…read morefix my motorized blinds quickly and efficiently after I tried to "YouTube" fix going badly! Team followed all cleanliness procedures, tip toed around my expensive Italian furniture They will now have all my window business for life! Highly recommended and elite approved.

My 20+ year old blinds needed to be rehung, and one needed a repair. I love these blinds for…read moreseveral reasons and I don't think I could find any like them anymore. In addition, the cost of replacing all four because of one broken one would have been too high, and wasteful for the environment when they were all essentially good! I called several blind companies and was dismayed to find that not one would come out and take care of my blinds because they all said they only help people that originally purchased their blinds from them. Well, not Window World on Hart Street, phone 808-834-1114! (Make sure it's this company; there are a couple with similar names.) They were amazing. They responded immediately that they could take care of me, that it sounded like a simple job, and they scheduled me for service! Wayne and Garrett came to the house and knew exactly what needed to be done. They were professional, friendly, careful with moving the blinds around in my newly painted rooms, and fixed and remounted my blinds perfectly. They even sprayed the brackets and roller with silicon to keep the roller moving well. I'm so happy with their work, and so grateful for small companies like them that will help regardless of the original purchase location. Window World, thank you for being so professional and doing such a wonderful job for a homeowner!

Loved the blinds I bought for office and home when Mark Zimmermack owned Budget Blinds. Recently…read moretried to access repairs for broken shade chains in home. New owners r understaffed: only 1-tech installing and repairing. It took two weeks to get a real person on the phone after talking with 3 answering services. Owner proceeded to explain why it took so long and defend her position instead of getting to the point of scheduling repair. Based on her explanation that repairs are scheduled around installations (where they earn a few thousand or more) I've no idea when repair can occur. I don't recommend this company since it was sold. I bought shades in 2020 for office and home, loved them: I avoided chains in office, got pull down blinds, so glad I did. Chains break, jam, this is the 2nd chain repair in 5 years. 1. Avoid chains on shades, no problems with the manual pull down shades. 2. Avoid Budget Blinds, repairs r too difficult to get, new owners are understaffed, overuse answering services, owner has limited if any business experience with public: she explains, defends instead of taking care of business directly.

Researched several blinds & shades company & decided to utilize Budget Blinds of Honolulu. Emailed…read moreSarah who got back to me rather quickly. We discussed over the phone what I was looking for & an appointment was scheduled at my convenience when she could come out. At the appointment, Sarah was super nice and didn't make us feel like, "what the heck happened to your blinds" as it was a total "ghetto look" since our dog mangled it. Sarah listened intently to what my husband & I wanted and offered much needed suggestions as to color (what would look good with our wall color), texture and style. I thought I knew what I wanted, however, after listening to Sarah about the pros and cons, she made me realize that I wanted what I originally didn't want. After our selective choice, our wait was a little over 3 weeks before the product was shipped to her. Jon (installer) came on a Monday morning and installed our blinds in less than an hour. He even took our old blinds with him so we didn't have to get rid of it ourselves. We feel the price was competitive and within our set aside budget. Sarah & Jon were respectful & professional and we're very happy with our selection. Our experience was awesome and we'd highly recommend them. Mahalo.

We have a small patio and love our louvered awning from Signature shade solutions. Brad and his…read moreteam were very professional, honest and up-front. Communication was great and we were impressed with their attention to detail. Now we can spend time outside anytime of the day and enjoy the shade. We would definitely recommend Brad, Alex and his team!

This company is amazing. We needed shades and got estimates for more than I needed.... I ended up…read moremost of what I got the estimate on. I'm now calling them to get the rest done because the wife and I loved it so much. We did have these high windows in the stairway of our home that we couldn't reach to bring them up and down. Signature Shades installed a remote feature for us... and get this - they even put a solar panel on the motor so we wouldn't have to change out the battery on the motor every 6 months (cause we wouldn't be able to reach to change the battery). Good local business!

Cannot get ahold of anyone. The phone just cuts off…read more Strange. They did amazing awnings for me years ago.

We had awnings installed 10 years ago and with the recent storms, one got ripped out from the wall…read moreand twisted. We called and Matt came right out. He offered the option of replacing or fixing it. We chose to fix it and it like brand new! Impressed that after all these years they still serviced their product.