having my windows replaced by window king made the process stress free and I couldn't be happier…read morewith their work - From the first contact with Lisa -and then Michael - ( who by the way made sure it was know there was no pressure to buy ) And Wilson and Jose who installed the windows -it was a very positive experience -thank you window king !

I'm happy with the windows themselves. The customer service is terrible. If you don't have to deal…read morewith the humans who work here, you will be happy. One of the windows they sent me was wrong and it took weeks to get a replacement . . they don't offer apologies for their mistakes. They didn't tell me until I arrived at their Bronx location that the final payment is cash only (even though I paid the deposit with a credit card). Their store isn't unlocked and open for business when they advertise that they are "open." It's just not worth it. Find another place.

If you're looking for someone who actually cares about the quality of their work and treats you…read morefairly, Tony at Westchester Window is your guy. From start to finish, working with Tony was an absolute pleasure. He's honest, straightforward, and doesn't try to upsell you or play games with pricing. What he quoted is what he stuck to--and the price was more than fair for the level of craftsmanship he delivers. The work itself? Stupendous. You don't always expect contractors to be this detail-oriented, but Tony went above and beyond. Every window was installed with care, precision, and pride. It's clear he treats every home like it's his own. In a world where it's hard to find people you can trust for home improvement, Tony is a rare find. Fair, reliable, and incredibly skilled. I wouldn't hesitate to recommend Westchester Window to anyone--this is exactly the kind of business you hope to work with.

Westchester Window in Thornwood, NY provided an exceptional experience from start to finish. This…read moreis actually the second time I've used them, and once again they were excellent. Their no-hassle in-home consultation was thorough and informative--Tony and his team took the time to understand my goals, review options, and conduct a detailed inspection with precise measurements. The installation was outstanding. Tony and his crew worked quickly, efficiently, and with impressive craftsmanship. The quality of the materials, precision of the fit, and attention to detail truly show in the final result. They respected my home, worked cleanly and carefully, and made sure everything was spotless before they left. Since the installation, my home has been warm and toasty in the winter and cool and comfortable in the summer. My heating bill has even gone down thanks to the improved energy efficiency. The windows are easy to open, easy to clean, and include safety features that help secure my home--another huge plus. My new windows look beautiful and function perfectly. Thank you, Tony and the entire team, for a job exceptionally well done. I highly recommend Westchester Window!

Crew worked hard to get the job done right, not just done. Very professional and everything went…read morevery well. Thank you!

These folks know what they are doing, and certainly know a good shower door. We had a glass panel…read morego into our open concept shower in our master bath. Henry came in for the estimate and another round of measurements. He provided two options for us and showed plenty of examples on his iPad so we could see what it would look like. They were able to do everything for us within a week which was very appreciated because we couldn't use that shower in our house without the panel installed. Overall the install was very straightforward. Two guys came in to take care of it. They were polite and removed their shoes which I appreciated :) I can see the work is very precise and neat. I knocked off a star because we waited over an hour after our appt time for the estimate with no proper reason, and then on the day of the install someone called me saying they would be about 4 hours late. Two minutes later the install guys showed up. I think they need to do a better job of scheduling and coordinating calendars. In any case, once the work is done you don't have to worry about it again, so a little bit of hassle isn't the end of the world.

I had a fantastic experience working with Double R. I had a leaking window that was looked at by…read moreseveral other contractors, none of whom were able to correctly identify the problem. Double R found the root cause of the leak, clearly explained the scope of work to fix it, and was communicative throughout the project. The workmanship was excellent, the crew was fantastic, and their prices were fair and reasonable. I highly recommend them, and they'll be the first ones I call next time I have a home improvement project!

When Double R was owned by Carlo, it was a reputable, honest company with a great reputation. We…read moreused them for years. Now that the company has changed hands, it has quickly gone downhill. I called Double R to have a storm door installed. The door has openings all across the bottom and was not installed properly. When I complained to Bob Thalheimer, the new principal of Double R, I was told the person HE sent to do the job now has his own company and Double R would not take any responsibility for the poor job. Because the person they sent has his own company should not be my problem. I don't know the person Double R sent or his new company. Double R won't stand behind their work, won't even talk to me about it! After all the years of dealing with Double R, I will never call them again. In addition to paying Double R for the door and poor installation; I now have to pay someone else to correct it.

A&J Window repair is one window repair company that you MUST use if you need window repairs. I…read morelive at 650 Victory Blvd in Staten Island. I moved into my apartment in April of 2017. My breakfast room window, which is next to the fire escape, has been broken since the day I moved into the apartment. The super tried to fix it over the 6 years that I've lived here; however, it remained broken and dangerous. Fortunately, Altin and Egli, who are employed by A&J, came today and fixed my window. They even went throughout the apartment, checking all of the other windows to make sure there were no other issues. Altin and Egli were kind, respectful, professional and efficient. Their boss, Reggie, who owns A&J called to check to make sure I was satisfied. A&J Window Repair is EXCELLENT. A must for anyone who has window repair issues. Dr. Ramona Brockett

I GAVE THEM MULTIPLE CHANCES. BIG MISTAKE…read more I normally give small businesses a lot of grace. In this case, I gave far too much. **5/9/26: UPDATE - SEE SCREENSHOT OF ILONA GUMENYUK'S 5/8/26 EMAIL CONFIRMING REGGIE ARRIVING TO DISTRIBUTE REFUNDS AND REPLACE MY SCREENS -- NONE OF WHICH HAPPENED. AND NOT A WORD FROM ANYONE.** I hired Reggie Villa / A&J Window and Glass to create custom window screens and a balcony screen solution for my apartment. Based on my recommendation, two neighbors also hired him and paid deposits as well. What followed was weeks of missed appointments, repeated promises to "check with the factory and call me back within the hour," long stretches of no communication, repeated promises that things would be ready "next week," and eventually requests for refunds that never materialized. As delays continued, Ilona Gumenyuk repeatedly communicated on the company's behalf regarding scheduling, refunds, and assurances that replacement materials and payments were forthcoming. When Reggie finally arrived to install my window screens, he showed up hours late with screens that were several inches too short and did not fit properly (see photo). Instead of acknowledging the issue, he attempted to explain the large visible gaps as intentional. One screen had to literally be hammered into place. Even after this, I still allowed myself to believe repeated assurances that properly fitted replacement screens and refunds were finally coming. They weren't. Since then, the two neighbors I referred have filed complaints with the Office of the New York State Attorney General Consumer Frauds Bureau, the Better Business Bureau, and local law enforcement. It is also worth noting that the company's Google Business Profile now appears as "Permanently Closed," despite the company continuing to communicate with customers and schedule supposed future work. As a result, customers can no longer post new Google reviews. I strongly encourage anyone considering this company to read the prior detailed negative reviews carefully. I wish I had.

I had an outstanding experience with Cityproof. From start to finish the job was handled…read moreprofessionally, thoroughly, on time, and with minimal disruption to me and my family. The windows are working beautifully - we have the "clearer" version with the highest sound reduction in the bedroom, and the "lowest" sound reduction in the living room. It makes being on the 6th floor sound more like being on the 20th. I would absolutely recommend this product to others.

It took almost a full calendar year for my windows to be installed, and required three separate…read morevisits from installers as well as dozens of follow up emails. So much back and forth and so very many mistakes that needed to be corrected! Additionally, one of the windows was broken and required repair within three months of installation. This company is under new ownership and, unfortunately, I think the change has significantly impacted both the quality of the product and service.

Great Company Dante was the best to deal with and crew . The best doors and windows and very happy…read morenot sure why there's bad reviews he's professional and easy to work with .. i would recommend DANTE to any one that wants quality windows and doors 5 stars

I live in Harmon Cove Tower (HCT) and finding contractors that can navigate the commercial living…read moretedious red tape is incredibly difficult. Dante was recommended by the HCT office. Dante came by and gave me a verbal outline of what he would do to better the thermo-control, ambient noise and air quality (as my windows were not sealed and there was increasingly poor air qauliity which was also effecting my asthma) of my home. He was obviously well informed as he works with our commercial building and is recommeded, he was knwledgable about his product, assembly and timeline: no bullshit. I was extremely appreciative. I had previous "window and door specialist" that looked completely inefficient with multiple trips which was a logistical nightmare with work and my building and nothing was improved and money was spent. I highly recommend Dante's company. He was in and out in 6 hours wihtout a mess and a beautiful, essentially sound proof, thermo controlled door that is high quality. He will be doing the rest of my house.

I was working with Pavlo I contacted P &S on a Friday night…read moreand they were at my apt on Saturday morning at 8am to assess the window . Great communication throughout the whole process Took less than a week from the time they ordered the glass to replacement Beet happy with their services and would recommend to anyone needing window repairs

Does not respond to texts quickly enough. Very slow. Reasonably priced, however. I will try them…read moreagain