If you are in the market for entry doors and windows don't hesitate to use Willie and his son Joe from Factory Doors & Windows of Farmingdale, NY. Their attention to detail and follow-up during the order, delivery, installation, and post-installation processes was beyond excellent. Willie always responded promptly to any questions or concerns and Joe and his team made sure all installations were done neatly with precision and care. Other door and window representatives were more sales oriented than knowledgeable of product details and fixing existing issues. After deciding to go with ProVia entry doors that we customized from their website, we found Willie and Joe of Factory Doors & Windows listed as an Authorized Retailer. Meeting Willie was a breath of fresh air. He immediately saw issues to be corrected, understood additional requirements we had, and explained how his son Joe would address them during installation. Where others were vague on measurements and materials, Willie was specific to a fault, returning a few times to verify measurements and speak directly with the ProVia representative in our presence when discussing and placing the order to ensure all our specifications were addressed. Willie also accommodated our desire to have all installation requirements written into the contract. Joe and his team installed 6 ProVia entry doors for us - front, rear (with storm), garage to den (fire rated), den sliding, and porch to garage. We were so impressed we also had them install 4 ProVia windows for our basement. Now the best part. We had a 12ft. Bow window that we wanted to replace with a Bay window. Other installers said either it couldn't be built because the center window would be too large, or they were very vague on how it would be built and by whom. Willie researched and returned with the design and specifications for a Wincore Bay window also working with our roofing contractor to ensure the carpentry around the window would be suitable for securing it during installation and protecting it from rain. Perhaps the best testimony to Willie and Joe was from our roofing contractor and his team that loved the ProVia doors and the 12ft. Wincore Bay window. Excellent craftsmen themselves, they tipped their hat to Willie and Joe as have other contractors we've used since. If you are looking for perfection in your door and window projects don't hesitate to contact Factory Doors & Windows of Farmingdale, NY and set up an appointment with Willie. read more

This past summer, I had the privilege of being introduced to Mr. Joseph Hauser (hereinafter Joe), the owner of Factory Doors & Windows, Inc. The Huntington Seventh-day Adventist Church wanted to replace 75% of its windows, which included all of the windows in the main sanctuary, and Joe's company came highly recommended to do this job. When Joe got to the Jobsite, he was accompanied by a representative from the windows manufacturer, and together they made sure they understood what are goals and objectives were in order to determine how best to serve us. From day one, our experience with Joe was extremely pleasant. He is personable, extremely knowledgable, but most important of all, he goes out of his way to put the needs of his clients first. Once we had an agreement in place (contract, proof of license, liability insurance, workman's compensation insurance, etc.) and it was time to begin the job, Joe was never late to the site not even once. He was well equipped, cleaned up after himself and took great pride at his workmanship. Joe was so confident that we would be pleased with the finish product that his company extended a lifetime warrantee on his labor, something that is not common in the industry. The church was more than pleased with the masterful handiwork of Factory Doors & Windows. We have a new construction project scheduled for next year, and Factory Doors & Windows will be our number one choice. We highly recommend this company to all who might be in need of the services they provide, and we are certain their experience will be as pleasant as ours. read more

I recently bought a home from the 1920's that still had original windows, which were drafty and single-paned. Many windows wouldn't close or open, and we were freezing. I called many other businesses to try and get new windows and kept getting stuck - it would either take months, or even scheduling a consultation appointment was overly complicated and slow. Willie came to measure the same day on which I called (I walked by a sign on a neighbor's lawn), and the windows arrived for installation two weeks later. Talk about quick! Willie and Joe were extremely efficient - it took them 5 days to do the whole house - as well as reliable and professional. Their work is outstanding and I feel like I have a new house. The windows look amazing and are top-of-the-line quality, the exterior capping is beautiful, and best of all, I have better energy efficiency in my home. The price was absolutely reasonable and right, too. They said they would get the job done, and they certainly nailed it. No pun intended! I'm sure I'll be calling them again! read more

We recently had Factory Doors and Windows replace 3 storm doors on our home and we could not have been more pleased with the finished product as well as the installation! We chose this firm because our neighbor highly recommended them and he was spot on! Willie, the manager, made some suggestions during the selection process but there was never any sales pressure as to buy one type door over another, he took the time to explain the differences and/or advantages of the different models and the choice was ours to make. The best part of the process was the installation, Joseph, who installed the doors, is a true craftsman. It is nice to see that old world craftsmanship is still alive and well today! You would have thought that Joseph was installing these doors on his own house, he did not overlook the smallest detail. And when the job was finished there was not a piece of debris, scrap of wood or any sign that they had been here, the clean up was immaculate! Great job gentlemen, we'll be calling on you again! read more

This is a great company. Willie is the best! We had an immediate door issue and he was there in an hour, took care of the problem, fixed our door, and made it functional again. The tempered glass piece in the middle had fallen out because the wood molding around it had loosened and fallen off, so the door had a hole in it where the glass would normally sit. This is not a tenable situation and the door cannot act as an effective barrier to the outside like this. He did a beautiful job putting it back together! The door is sturdier than before! He really knows what he is doing and is an expert! He is the best! I would definitely recommend him without hesitation! He is reliable, sincere, and was very responsive to our emergent situation! If I ever replace a door or have a door issue I would definitely call upon him! Having had bad experiences with other companies/contractors, I can say that Willie stands out as exceptional in providing service, reliability, and quality and is the best! read more

I chose this company based on Google reviews, and the company's service and quality are exactly like all the reviews. I am impressed and extremely satisfied with the professional, punctual, and responsible service provided by Willie. I ordered the door in May 2021, but the installation was in October 2021 due to inventory back order caused by the pandemic. However, Willie always followed up, closely monitored the progress, and notified me with the current situation or next steps on a timely basis, which I really appreciated. Even on the days of door delivery and installation, he stopped by to make sure everything was in order. No doubt my new door is one of the most beautiful doors in our neighborhood. I will recommend Willie to all my friends. read more

After reading the fantastic reviews, I contacted Factory Doors and Windows, and I'm glad I did. Their customer service was top-notch, and their prices were significantly lower compared to other options. The Provia windows they supplied were very affordable, costing tens of thousands of dollars less than Anderson Windows, and the best part is they came with a lifetime warranty. We couldn't be happier with the windows, and multiple people have already asked me about our new amazing storm door with retractable screens. Finally, I have to give a special shoutout to Willie. Throughout the entire process, he provided exceptional support, ensuring everything went without a hitch. We are absolutely thrilled with the outcome! read more

I had Joe from Factory Doors and Windows do a huge window replacement job on a 120 year old Victorian house. Nothing in a house that old is straight, true, or matching. I have to tell you, the windows he put in are absolutely perfect the way they fit and operate and each one was measured for the opening it went into. Every window is level, straight, and square in its opening. They carefully removed the old windows without damaging any of the trim, tarps were put down and the work was done without any kind of mess inside or out. If you want a professional job done without any problems and looks beautiful, give them a call. Paul read more

We had our front door and storm door replaced a few weeks ago. The compliments just keep coming. Watching Joey and his associate operate together to change our door was like watching a surgeon and nurse in the operating room, I truly mean that. Throughout the whole job, they where constantly cleaning, never making a mess. You just have to see " the truck". its truly amazing. I can't say enough. Honest, maticulous work, clean and the final product is a door my wife and I truly love. I never new a perfectly installed door could be so pleasing to the eye . I highly recommend Factory Doors and Windows in you want peace of mind and a door you will be proud of. read more

No doubt another satisfied customer Willie !!! I must share my experience and professional job supplied by Factory Doors /Windows in my home . Upon getting over ten estimates for new windows , sliding door and front door , I could not express my satisfaction with company . They provided not only reasonable price but quality product which was my main concern . Owner Willie , (his son as installer) both dedicated to their work and years of experience in the business made my decision for contracting the job simple . Thank you for an amazing job WILLIE WINDOWS !! read more

Factory Doors and Windows had installed 7 sets of french doors at my home recently. The project was sizable and I was not looking forward to it. Thankfully Willi and Joe made it a very pleasant experience. Willi had done a meticulous job measuring the doors to assure a perfect fit. All variables were accounted for. Joe has done a professional installation with beautiful craftsmanship. It was a very positive experience from begining to finish. I couldn't be happier with the outcome. Highly recommend Factory Doors and Windows. These men are proud professionals. read more

I can't say enough about how happy I am with my new window. The whole front of my house looks so updated and the inside looks beautiful. Joe paid so much attention to every detail and his work is impeccable. The entire project was done in a very reasonable amount of time. Joe worked neatly and efficiently. Not only is the window top-quality, but the cost was less than half of the estimates I was quoted by other well known window replacement companies. I can't wait for Factory Doors and Windows to replace more windows in my house. J.A. Farmingdale read more

After receiving several quotes which were RIDICULOUSLY high, I called Willie and Joe based on rave reviews they received from mothers on Facebook. Willie and Joe exceeded my expectations! They were fair with their pricing, smart with their recommendations and more importantly did a beautiful job installing and replacing all my windows in my old house. They even went above and beyond to set-up cardboard on the floors not to leave a mess and cleaned up after they were done. You would be crazy not to hire them. They are amazing! read more

My husband and I are so pleased with the windows and installation. Our house is 105 years old and presented quite a challenge. Willie and Joe were up for it. This is our first winter with the new windows and we could not be more pleased. Our heating bill has plummeted, there are no more drafts and cold spots in the house, and the whole process was so easy and fast. Not like dealing with most contractors, that's for sure! They are reliable, easy to contact, and men of their word. What else could you ask for? read more

Willie and his team of Joe and Rick did a great job. They installed multiple doors without incident nor aggravation. They were professional and left the premises in the same manner as it was prior to their arrival. They even came back the day after to check on the installation. If that is not great service then I don't know what is. I would recommend them to anyone. read more

Billy from Factory Doors and Windows is the "fairy door guy". I am a single mother whose door blew off the mechanism during today's terribly windy day. I called Billy, he said he would be here in 45 minutes, and he was. What a true godsend this man is. Thank you so much Billy, I truly appreciate it. Eileen A. read more

I rarely post reviews, but the service and quality of the workmanship in replacing the windows and front door to my home has been outstanding. Joe and Kevin worked diligently, efficiently and left no mess. Willie and Joe are a professional team that I highly recommend. read more

They were great! Very punctual, made sure they got everything right and didn't rush it. End result was flawless and couldn't ask for better customer service either. read more

did our front door and some windows and we are so happy with the outcome ! Highly recommend this company for everything ! Reasonable pricing , fantastic work! read more