We are repeat customers and this is our 2nd time working with Willie and Joe of Factory Doors and…read moreWindows. This time it was due to a tree falling onto our 2nd floor master bath windows and 1st floor kitchen windows. Willie communicated diligently with us and our home insurance in order to accomplish the job in a timely manner. Willie is easy to deal with and provided different pricing options from which to choose. They installed the ProVia brand of windows and we are extremely happy with the results. We highly recommend Factory Doors and Windows!

Willie was friendly and knowledgeable and honest, which was rare among the companies I contacted…read morefor windows and doors. I didn't love something he said to me, so I did not move forward with him because I found it inappropriate, but I am confident in the quality of what he offers.

We were looking to replace our the French doors in our great room. Called in that national chain…read morethat advertises all over the place. Their slick hot shot salesman tried to sell us a way overpriced product on an interest free promotion that would have kept us making payments until we reached triple digits. Not so with Jasco. Down to earth, honest people who gave us a fair price for a great set of doors and an installer (Rich) who was born into the business and was a true craftsman. There was a lot of customer work to be done and it was done extremely well. I highly recommend Jasco!

I am very disappointed with the level of professionalism and responsibility shown by this company…read more Last week, I visited their showroom to look at doors and windows and spoke with the owner about the materials and installation process. We scheduled an appointment for Monday at 10:00 a.m. for him to come to my home to take measurements. After that, we planned to set another time to discuss the contract in detail. At 10:00 a.m. on Monday, the owner called to say he had something urgent to take care of and could not come, so we rescheduled for Tuesday at 11:00 a.m. However, on Tuesday, he never showed up--even after I waited until 5:00 p.m.He did not call, text, or provide any explanation for missing the appointment. This level of service is completely unacceptable. I strongly do not recommend this company due to their lack of responsibility and respect for customers' time.

Look no further. I would and have recommended Danny, Chris and the Royal team to everyone. We just…read moremoved into the area and we had a couple of doors that were in rough shape. Not knowing many of the local contractors. My first calls were to the well-known window and door vendors (Anderson and Pella). After getting their prices back, we had to reassess the scope of the project since we would not be able to afford to do all of the doors at once. We did some more research and I came across Royal Doors and Windows. They had a lot of five star reviews which made me skeptical. I called and Danny was at my house in a few days. He took very precise measurements and photos. He even came back because he wanted to double check something that he didnt get a perfect picture of. The meeting in his office was excellent. He was able to walk us through our options, the costs and details. Moreover, he was able to show us the actual doors and how they would look on our house using his pictures and big screen in his office. It made the process extremely easy. When the big day came, the install team was just as Danny had promised. Chris and his partner we quick, efficient, and neat. They replaced three large doors and a window over a two day period. They were so quiet doing it, I was able to work from home in the next room. The doors came out great and we couldnt be happier. And the best part their price was 40% lower than the original quotes we got so we were able to complete the entire project in one shot. Thank you Danny. We will be calling you for our next project.

They know your address and they know how to use it. After they refused to respond to my requests to…read morerepair the holes they created on the seams between the doorframe and door THEY installed and sending me a door that was not the color they promised, I showed up at their showroom. When they asked why I was there I told them why. The salesperson was upset because his current victims/customers were there and overheard. He showed up at my house to do his best to embarrass me. From my driveway, he started to yell at me that I cost him business. This time I have a ring doorbell to catch his unprofessional possibly steroid induced behavior. He cost himself business by being a liar. The owner came by my house after this fiasco and offered me paint so I could paint my door the BLACK color that I initially ordered. He had the gall to say that the espresso/black color went better with my house anyway. My house was under renovation so he proved my point-I'm not trying to match the current color. I'm matching what it will be. Lastly, the fancy keypad doorknob they sold me was not installed correctly because the door would not close!!! They came back to fix it to loosen the screws to accommodate the misalignment. I wasted over $10000 on this poor excuse of a business. RUN. It is not worth it to do business with this company. They also need promised satisfaction guaranteed but they don't mean the customer-they are only concerned with themselves. THEY ARE A SCAM.

Benson was amazing. He responded immediately and scheduled a visit the next day. He had to order…read morethe glass which took one week and he installed it the day the glass arrived. The job was meticulous and done perfectly at a very competitive price. I will most certainly call him if I have any other needs with respect to my windows. I will also recommend him to anyone I know who has to replace a window. Great job, Benson!

Very good service. Honest, reliable, very reasonable, a job well done. I already referred them to…read morefriends.

Worst experience ever. Charged the top price, provided…read morelowest service. Peter insisted on purchasing the doors and hardwares for us, and said that was the only way for him to guarantee qualities. We found many issues after the installation. The paint on the exterior door can be easily wiped off. The key of the security doors no longer works after several weeks usage. I lock new york ignored my phone calls and text messages. Refuse to provide manufacture warranty for the exterior doors. I end up paying extra money to replace the security door lock. Would I recommend this provider? My answer will be an emphatic NO!!!!

Locksmith by appt only... ridiculous!! I came back home and noticed my grandma was standing…read moreoutside. Found out that she locked herself out by accident.. I called this place and the person who picked up said they are not available and I looked here on yelp and it says by appt only. I guess no emergency service at this place.

Awesome!! Amazing expertise and accommodation! Mike is the realest! THANKS for your patience and…read morethe extra help!!

I called Michael to repair a broken window. He came within…read morean hour; took care of it and cleaned up. Nicest guy ever (and honest) and I would highly recommend him.

FANTASTIC job done on the windows for our entire home. John did beautiful work at a very…read morereasonable price. I plan to use them again when I change out my front door. Such professional and kind people. I 100% recommend!

My wife and I had 10 interior doors in the house by John. I would strongly recommend John because…read morehe is very dependable, trustworthy, hard worker and prompt (earlier than his scheduled time). John tells you the steps he will take and asks you all the right questions. He is very professional and knowledgeable with his work. The prices are reasonable, he does excellent work and gets good material to work with. Again, I would recommend him in a heartbeat to do my windows or doors.

Hi Eric, I am…read morewriting because I believed it was important to provide feedback on my experience with your company NSE Windows. The installation of seven Marvin Ultimate Double Hung windows at my home in Centerport was completed today and I have to say that I could not be happier with the product, the process, and the end result. My home is over 100 years old and the moldings were intricate and required careful thought and meticulous measurement to achieve the optimal installation. In addition, the workers were dealing with plaster walls and existing materials that were from that long ago period in time. Mike and his team were able to execute this job with a level of skill and attention to detail that could not be surpassed. In addition, Mike's team was receptive, polite, and dedicated to doing a good job. I must say that the entire experience exceeded all my expectations. From the prompt follow up after my initial inquiry; your knowledgeable sales associate, John, coming to my home several times; meeting with you at the showroom to review the project and options; the site visit from Mike to go over the job, measure, and answer any questions; in addition to Eric, part of the team, coming to my home to assess and take samples of existing moldings. All of these efforts did a great deal to assure me that I was making the right decision in choosing Marvin and NSE windows. In closing, I would not hesitate to recommend NSE Windows to other potential customers and certainly would not look any further, if needed, for any future projects. Thank you again. Best regards, Celeste M Homeowner

We had the pleasure of working with NSE to install 13 new windows and a new door in our home…read more Although it was a huge undertaking the sales process with Eric was quick, easy and thorough and the ordering and installation followed in the same regard. We felt comfortable the entire time. Eric listened to our wants and needs and constructed an affordable option using the quality products we wanted! We then had Mike and his team install the windows during a 3 day process- always communicating, friendly and professional. They went above and beyond and any concerns we had were always taken care of immediately. They were all exceptional to work with. We would recommend NSE for any home window installation! They were all great to work with and superior in their craft!

Centre Lock is the best I wouldn't trust any other locksmith. They helped me out with an issue I…read morewas having at my house and also at my office where I work. They were quick and responsive, very helpful and knowledgeable. I will only call Centre Lock. Don't trust anybody else!

Very responsive, friendly, and knowledgeable! Reasonable priced too - glad to have called them!!!read more

Simplex's customer service is simply outstanding! The owner of this multigenerational company,…read moreTony, is currently trying to figure out window treatments for unusual windows. It is not something he typically handles because of the window design, nor does anybody else for that matter, and yet he is going out on a limb for me. He has gone the extra mile so far wracking his brain, spending time researching potential options, conversing with various vendors, keeping me in the loop every step of the way...... for a job that may not even materialize. That speaks volumes! I would love to hire Simplex to do the job because I have never experienced such an outstanding work ethic. Hopefully Tony will come up with a solution that will accommodate the windows because this exceptional treatment is a rarity in today's workforce.

I've been burned by Lowe's incompetence with delivering a new sliding patio door last year. Then…read moreone day my cousin referred me to his local-family run windows installer. During the pandemic , they came, observed all current CDC precautions to measure and gave advice and selections. Deposit was made and order was placed. A month later, as promised, new custom door made in Canada arrived and was professionally installed. Installers were punctual, professional and efficient. Cleaned up after themselves and seamlessly replaced our old sliding doors without disturbing the stucco siding. We could not be more pleased.