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    Wilsonart

    2.3 (3 reviews)
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    The Kitchen & Bath Showroom

    The Kitchen & Bath Showroom

    3.5
    (2 reviews)
    $$

    They did my kitchen renovation early this year, be very careful with them. I am doing my bathroom…read moreproject next year and am not using them again. If not for their secretary (I think her name is Linda), who is very responsive, I will give them a one-star.

    I have many good things to say about The Showroom but I want to stress how efficient these guys…read moreare. The bathroom job below took 12 weeks due changes we requested. The Kitchen took a little over 4 weeks! The demo crew walked in on November 4th and the cleaning crew walked out on December 4th! Honest! We 1st hired The Showroom for a master bath remodel in 2008. Mark Carter is part owner & designer & Mark did a fantastic job with the lay-out & color scheme. This was a "right down to the wall studs & slab" rebuild. Demoed the old jakuzi, tiny shower, Hollywood lighting, vanity, sliding mirror closet doors & carpet. Came back with 24" tile flooring, a big glass walled shower with rain head & bench, cabinetry with bun feet, maximized the closet user friendliness & updated all lighting. We lived in that house another 10 yrs & never had a complaint about labor or materials. Good job, Mark, we loved that bathroom. We moved to a 1983 vintage house in 2018 & in September 2019 we hired The Showroom to update the kitchen. This also was a "bare stud" project. Mark now does his design work on computer so you see how everything will look & fit. The design & workmanship were good as ever & materials even better. All we knew was we needed more useable space & we had a color scheme in mind so we told Mark & got out of his way. The results are as good or better than for the old bathroom. The drawers glide as if on air & close themselves with a gentle shove & likewise, the cabinet doors never slam. We have so much more useable space we still haven't filled all the drawers or cabinets. We definitely recommend The Kitchen & Bath Showroom & would (probably will) use them again.

    Sur La Table

    Sur La Table

    3.7
    (110 reviews)
    $$

    I have done two classes a savory and baking. The classes are pricy. Be aware if you are doing this…read moreas a date night, the two of you will have to share with 2 other people. This entire meal itself is shared/cooked as a group of four, even though your station is for 2 people. You are standing throughout the class and get breaks in between to go check out the store. For example I have done a pastry baking class - Macaroons and croissants. I booked this class for 4 people so it was perfect because we all knew each other and it was a group activity. Since it was four of us we had a row/table to ourselves. *****Each table has two stations, each pair gets a station. So each table has 4 people. ***** For us the baking class was fun because our group of 4 got to be next to each other and work together. ***For baking classes you are able to take leftovers home.*** I have also done a Dinner class - Carbonara pasta, Caprese salad, and tiramisu dessert. This was booked for 2 people to celebrate a birthday for a friend. In this experience of booking for 2 people we had to share the table and ingredients with another couple/pair. When booking for 2, as a date night, the only part that might ruin the vibe of is you are very close to the other group. It isn't intimate and you don't have your own space. The food portions are enough but not super filling. You would be satisfied but you might leave feeling like you have some space for something small. ***Some people do have left overs but the sad thing is with savory classes you cannot take leftovers. You either finish your food or you toss it out. So even if you were full you would be tossing some of your $ away. ****

    This store has some neat home furnishings and kitchen appliances. I walked around the store for…read moreabout 30 minutes and picked up napkins, hand, lotion, coffee and espresso maker, and coffee mugs as a gift. I came here at mid-afternoon and the store was fairly empty. The employees were helpful, one of them offered to make me an espresso which was quite tasty and powerful. The two employees on the floor kept disappearing and I had to keep calling them over to assist me to find Something or to wrap up a gift for a nominal charge). Parking is $5 unless you park in the free parking garage - just a short walk.

    Ferguson Home

    Ferguson Home

    2.0
    (72 reviews)
    $$$$

    My husband and I visited Ferguson Home twice while planning our complete home remodel, and Lina was…read moreabsolutely amazing both times. She helped us select everything we needed, from fixtures to finishing touches, and made what could have been an overwhelming process so much easier. She was incredibly patient, especially when my husband kept changing his mind about which fixtures he wanted. She never rushed us or made us feel like we were being difficult. Instead, she took the time to answer all of our questions and helped us find exactly what we were looking for. Lina is such a kind, knowledgeable, and professional person. She genuinely cared about making sure we were happy with every decision. Working with her was a wonderful experience, and we truly enjoyed every visit. If you're remodeling your home or shopping for fixtures, I highly recommend asking for Lina. She made our experience exceptional!

    We dropped by the Ferguson Richmond location yesterday at the suggestion of our designer at the…read moreKaty store to see Kohler fixtures in person that the Katy store did not currently have. There, we met Kelsey, who was so friendly and knowledgeable. Kelsey spent a lot of time with us, discussing the possibilities and giving us valuable options and opinions. Her time and attention were remarkable, and we greatly appreciated it, especially considering we did not make an appointment. We had a stellar experience. Thank you, Kelsey!

    Milestone Countertops

    Milestone Countertops

    4.4
    (20 reviews)
    $$

    Seem like nice guys but -0- accountability. After breaking 2 out of 5 expensive slabs, provided…read more'remnants' ie., scraps and ordinary quartz as replacements for another $2,000. No shows on successive appointments. Not a great experience.

    I was looking into getting new countertops in kitchen, reached out to Milestone and explained to…read morethem the type of material I was looking for, which was quartz with grey veining and repeated mentioned I wanted veins going the same direction through out kitchen and no visible seams, I was assured they could do the job. Day of install came and one of the panels was going vertically and everything else horizontally. Reached out to John and after a little back and forth he agreed to replace the panel at no extra charge. When day of replacement came it was only a crew of 2 guys, they struggled a little to move stove and were concerned about gas line as they were unsure how to close it, the guy in charge took them outside and told them to be quiet, stop complaining and get it done. 3 months after replacement section was installed and final payment was made my countertops cracked! I reached out again via email to John, several people from his team came out to look at countertops a couple of times and I was told they'd replace them once they had the same material leftover from another job. That was over a year ago! I repeatedly reached out to John and James who now no longer works with John and I was just given more excuses. I consulted with another company and I was told the reason for counters cracking was most likely bad installation since there were no signs. We also paid for cabinet lighting and lights went out a day after installing after having guy come out multiple times we gave up. I have recently filed a complaint with the BBB, countertops should have come with some type of warranty for at least a year.

    Wilsonart - buildingsupplies - Updated August 2026

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