It's getting worse and worse -- still no refund, and now I'm worried about my business…read moreI'm posting this as an additional update because the situation is getting worse, and I'm still not getting my money back or a clear resolution for my credit. In a WhatsApp chat, after I asked again about returning my money / fixing this issue, the representative did something that made me very uncomfortable. Instead of giving a clear answer, he asked "is this your company page" and sent me two different links/pages to confirm which one belongs to my business. When I replied "No" to the first one, he sent another and asked "this one correct?". I asked directly: "Why you asking?" and his response was: "to identify right data." From my perspective as a customer, this is a serious red flag. My request is simple--resolve my money/credit--so I don't understand why identifying my company page is necessary for that. I already explained that this situation has caused me losses and affected my ability to move forward with my business, so this new behavior only adds to my stress. Because I've already shared a negative review about my experience, this interaction made me feel worried about my business as well. I want to be clear: I cannot confirm his intention, but this is how it felt based on the messages. At this point, I'm again requesting a professional resolution with clear written confirmation and a firm timeline

Follow-up Review (additional to my previous 30K review)…read more I already posted a review before about my 30K payment where the deal didn't go through, and the company kept the money as credit while ignoring me when I ask for updates. I'm posting again because a new development made me seriously worried. I contacted the staff member who originally handled my deal , and this is what he wrote to me: "I have NOTHING to do with Salvex as they owe me a lot of money for commissions not paid. fyi. I am sorry this has happened, I am not sure about Salvex at this time." And he also wrote: "I really appreciate it and am very hurt that this has happened to several nice, good customers of mine at Salvex, that is why I had to leave, everyone thought it was me keeping there money but the fact was I was not getting paid either." After receiving this message from someone who used to work there and dealt with me directly, I'm now very worried about my 30K credit and whether this situation will ever be resolved properly. I have tried several times to use the credit, but nothing has been completed so far, and the lack of clear communication makes it worse.

We heard about Builder's Surplus from the Nextdoor App. We are in the process of redoing our floors…read moreand wanted to compare flooring prices. They have a variety of household design supplies. We recently bought door knobs from Home Depot and saw the same brand here for half the price that we paid. The flooring section wasn't as extensive as we envisioned however, the prices were reasonable. We will definitely keep this business on the top of our list when we are considering home renovation options in the future.

John is the best! Very helpful in providing all options and things to consider. Wonderful option…read morefor wrought iron doors.

Unfortunately they have moved to a location that is not as convenient as their previous location…read more Their prices are definitely much more reasonable than the big box stores

Great people and great prices! I've been going there since they opened and always greeted with a…read morewelcome and very helpful staff. I've completed redone 2 houses and bought a bunch of supplies from them at a fraction of the cost, from sprinklers, lights, butcher blocks, sinks, faucets, lots of paint and supplies, molding, trim, tiles... it's best if you go frequently and catch those limited stock items. I just Rubio 2c monocote for $20 I think and bought it last week elsewhere for $60 and half the size.

Even though the selection is not a big and diverse as big box competitors, I have found that the…read moreservice and insight is informative, friendly, and fast. People in the community giving this neighborhood staple a bad rating...shame on you!

Under the right management or ownership, this throw-back hardware store has potential. It's in a…read moregood location with sufficient parking but contents are lacking. Inventory was anemic, lighting was inadequate, and customer assistance was limited to finger pointing. Given its proximity to universities (TSU, UH, HCC, etc.), one would have expected that some business majors would have undertaken this location as an academic project -- like I said, it has potential.

Jennifer was so helpful with making sure i transported my material I purchased safely thank you so…read moremuch for you help!

Wow! Called ready to put in a order for lumber and got put on hold. Their hold music is horrible…read more So I called another lumber yard.

This place straight sucks. Waited a 1 1/2hrs to get a 1/2x3…read morecut. Two cuts!!! Want your time wasted!? Go here.

WITH NO EXAGGERATION THIS PLACE THE BEST IN HOUSTON…read more I have bought from a different companies in Houston and I have used Home Depot to buy most of my Panels and diamond floor plates , and pipes. But Texas iron and metal was the best of all as far as pricing and free delivery. And very convenient location if you live downtown area, they even make it easy on me when they let me do transaction over the phone and deliver it the following day for free . If you go there ask for Thomas he is a big help.