The staff is friendly, knowledgeable, and helpful. They even helped custom cut some plywood,…read moresomething that big brand stores do not do and smaller stores charge a lot for. I would recommend this place to anyone in need of lumber or any construction needs.

It's getting worse and worse -- still no refund, and now I'm worried about my business…read moreI'm posting this as an additional update because the situation is getting worse, and I'm still not getting my money back or a clear resolution for my credit. In a WhatsApp chat, after I asked again about returning my money / fixing this issue, the representative did something that made me very uncomfortable. Instead of giving a clear answer, he asked "is this your company page" and sent me two different links/pages to confirm which one belongs to my business. When I replied "No" to the first one, he sent another and asked "this one correct?". I asked directly: "Why you asking?" and his response was: "to identify right data." From my perspective as a customer, this is a serious red flag. My request is simple--resolve my money/credit--so I don't understand why identifying my company page is necessary for that. I already explained that this situation has caused me losses and affected my ability to move forward with my business, so this new behavior only adds to my stress. Because I've already shared a negative review about my experience, this interaction made me feel worried about my business as well. I want to be clear: I cannot confirm his intention, but this is how it felt based on the messages. At this point, I'm again requesting a professional resolution with clear written confirmation and a firm timeline

I'm writing this to publicly warn everyone: Salvex is a scam…read more Over a year ago, I deposited $30,000 USD into my Salvex account. They've been holding my money as a credit balance ever since and refusing to return it to my bank account despite repeated requests. Every time I ask for a refund, they ignore me, delay the response, or simply go silent. They are refusing to return my own money. To try to recover at least some value from this situation, I recently placed a $30,000 bid on a product listed by a seller I personally know and trust. The seller contacted me directly and said my offer was "too low" and asked if I could bid higher -- which made no sense to me. Later, the same seller showed me screenshot proof that Salvex only presented him with an offer of $10,000, not the $30,000 I actually bid. In other words: I placed a $30,000 bid (I have full screenshots). Salvex only showed the seller a $10,000 offer. This isn't just poor service -- this is fraud. They are withholding customers' money, lying about bids, and manipulating offers between buyers and sellers for reasons I can only assume are dishonest or illegal. After more than a year, $30,000 of my funds are still stuck, and Salvex continues to avoid any accountability. I also know several other people who have had similar experiences with them, and I believe this is a pattern. I strongly advise everyone: stay far away from Salvex. This company is not trustworthy. I am now in the process of taking legal action, and I will not stay silent until this issue is resolved.

We heard about Builder's Surplus from the Nextdoor App. We are in the process of redoing our floors…read moreand wanted to compare flooring prices. They have a variety of household design supplies. We recently bought door knobs from Home Depot and saw the same brand here for half the price that we paid. The flooring section wasn't as extensive as we envisioned however, the prices were reasonable. We will definitely keep this business on the top of our list when we are considering home renovation options in the future.

Five stars all around! They let you roam around but they don't just leave you alone fending for…read moreyourself. You won't get a big box store feeling here. Anytime I would pause at a door and examine it for more than a few seconds I would hear "Hello Ma'am! Anything I can help with?" With a genuine tone of wanting to help. Everyone is so friendly and eager to answer questions, help you find what you're looking for, give ideas, etc. what I liked the most is the zero pressure or sales vibe which helped me relax and make my decision. I bought all new pre hung doors for the house and was prepared to spend a few thousand but I saved so much compared to a Home Depot/Lowes buying here and the customer service here is top tier. They were out of a few doors that I needed but they assemble them there! So later this week I'll be back to pick them up all up at once. They don't deliver - so be sure you come with your trailer or they will recommend you someone that can help. Happy shopping!

Unfortunately they have moved to a location that is not as convenient as their previous location…read more Their prices are definitely much more reasonable than the big box stores

Great people and great prices! I've been going there since they opened and always greeted with a…read morewelcome and very helpful staff. I've completed redone 2 houses and bought a bunch of supplies from them at a fraction of the cost, from sprinklers, lights, butcher blocks, sinks, faucets, lots of paint and supplies, molding, trim, tiles... it's best if you go frequently and catch those limited stock items. I just Rubio 2c monocote for $20 I think and bought it last week elsewhere for $60 and half the size.

Even though the selection is not a big and diverse as big box competitors, I have found that the…read moreservice and insight is informative, friendly, and fast. People in the community giving this neighborhood staple a bad rating...shame on you!

Under the right management or ownership, this throw-back hardware store has potential. It's in a…read moregood location with sufficient parking but contents are lacking. Inventory was anemic, lighting was inadequate, and customer assistance was limited to finger pointing. Given its proximity to universities (TSU, UH, HCC, etc.), one would have expected that some business majors would have undertaken this location as an academic project -- like I said, it has potential.

Jennifer was so helpful with making sure i transported my material I purchased safely thank you so…read moremuch for you help!

Wow! Called ready to put in a order for lumber and got put on hold. Their hold music is horrible…read more So I called another lumber yard.

This place straight sucks. Waited a 1 1/2hrs to get a 1/2x3…read morecut. Two cuts!!! Want your time wasted!? Go here.

WITH NO EXAGGERATION THIS PLACE THE BEST IN HOUSTON…read more I have bought from a different companies in Houston and I have used Home Depot to buy most of my Panels and diamond floor plates , and pipes. But Texas iron and metal was the best of all as far as pricing and free delivery. And very convenient location if you live downtown area, they even make it easy on me when they let me do transaction over the phone and deliver it the following day for free . If you go there ask for Thomas he is a big help.

Thank you Jaden's Remodeling for making my dream fireplace come to life. Loved working with themread more

Rosa and Hermès were extremely prompt and professional. They helped us get weeks worth of work done…read morein days at a fair price. Will definitely use them again!!