Richard, Susan and Paul are fantastic people to work with and very professional. They go above and…read morebeyond to help their customers and they sell quality merchandise. We've purchased every light fixture in our home, along with bar stools and dining chairs. The quality is fantastic and at a great price. Their friendliness and professionalism is so refreshing when making a purchase. It doesn't matter if you are buying one fixture or a whole house, they treat you the same. I would definitely recommend stopping and taking a look at their showroom. You won't be disappointed. 5 stars for sure!!

The quality of their barstools is not great. Worse yet is the sales person Paul. He is…read morecondescending and rude and lacks any sense of professionalism. I would not bother with this place!

We just had a fan installed in a 25 foot ceiling area. The amazing crew of Shane and Daniel did a…read morephenominal job. Totally professional, totally clean, totally perfect. Lighting First is a "must" use store. Great selection, great, service, highly recommend. Ken & Roe

Yes! These people are stellar! I live in Naples and went to the Naples location first where I…read moreencountered the worst service imaginable. Service. A friend recommended to go to the Bonita Springs location and I could not be happier! Everyone I had contact with is a professional, truly interested in finding the best solution for their customers and super nice! They installed a couple of fans and I went back for outdoor lights ! Anna also helped me find & replace a hard to find light fixture that I love but is no longer being made. We will from now on only go to there with all lighting and fan needs.

They used to be great but I was there the other day and a lady at the desk was nasty to me plus She…read morewas supposed to email a similar fan as I bought before that was discontinued so I could buy 3 more for my new house but she never followed through. Horrible customer service especially how she talked to me.

Excellent customer service. The staff are knowledgeable and friendly. Walk-in customer are…read morewelcomed and attentive.

Marcia is the absolute best! She has an artistic, experienced and practical eye on lighting and…read moredesign and what works. I've never had anyone so deeply interested in helping to make my home pop with lighting. I've also never had so many people walk through my house and they are all marveling at the light fixtures!!! I highly recommend getting Marcia involved with design and selection when making lighting decisions! John Duchardt

We purchased some very expensive lighting for our kitchen. The owner clearly stated that LD&S…read morewould do the installation to both my Wife & myself. "End of July Install" is written clearly as a line item on our receipt. "Just leave us an outlet" was what she said and all she needed. The installers came in their personal auto with few tools and no ladder and; because were expecting them to be employed by LD&S, we assumed they were licensed and insured. How would we know otherwise. They did a good job but afterward they demanded $600 for a two hour install. We explained to them that LD&S was contracted to do the install but the installers wouldn't leave. We called the Owner, Marcia, and TRIED to explained the situation. She talked over my Wife, then me, nearly continuously and then hung up on us. She never listened, nor were we even offered any middle-ground. Very rude and unethical service. We ended up paying the majority of the installation to get the installers out of our home. Nice product, but I wouldn't do business here again.

Just picked up one of our old ceiling fans, we told them it had stopped working , Kevin installed a…read morenew motor and it's like new, there was no charge, which is unbelievable in this day and age. Thanks again. Roger and Anita Holmes.

My husband and I were looking for a new dining room chandelier for our condo. We stopped into…read moreLighting First in Naples FL and was greeted immediately by Sara who listened to what we were looking for and showed us some amazing lighting options. We made our selection and could not be happier. Within the week, we were back at the store buying a new light for over our kitchen table. Sara is knowledgeable, professional and just really listens to what the customer is looking for. The store has an amazing selection of fans, lighting, mirrors and other must haves. BTW, I also bought a picture while purchasing our kitchen light. Sara was also able to get the kitchen light installed the same day as the dining chandelier. I highly recommended First Lighting!

Your search for a contractor is over. Seriously. Lee and his crew were an absolute joy to work with…read morefrom start to finish. Lee, the owner of LD's, was involved throughout the process. He met with us to see our space, hear our vision and then made that vision come to life. There wasn't a day that went by, during construction, that he was not actively at our home - he not only managed his crew, but he also got to work himself. Lee's work is top-notch, and we couldn't be happier with the result. Often times, I find myself wondering whose house I am in - it looks THAT fabulous! If you do not want someone who will hear your vision, add to it when appropriate, keep you up-to-date on progress and give you quality and comfort beyond your wildest dreams, then he is not the guy for you. Seriously. Tara and Aaron Ferguson Complete renovation of: living room, kitchen, and bathroom. Included removing walls, adding beams, and updating a home built in 1954.

From quote to completion LD's was prompt, professional, and responsive. The crew was early every…read moreday. When prior construction or hidden damage was discovered the team informed me of the issues and potential costs to repair. They were prepared for the challenges and made the renovation seem effortless. It is comforting to know that I don't need to search for a contactor because I will use LD's again for my next project.

Angel at LBU Lighting has been nothing short of fantastic. She is a pro who communicates quickly…read moreand effectively. Angel has helped us with almost all of our lighting needs for our new home in Naples. Whenever I have found a fixture online, she beats the price and provides detailed delivery info. I have read the reviews of LBU on this site and have had a completely different and positive experience.

The service is terrible . We ordered lights for our kitchen . The one light was missing a six inch…read morepiece. We called them and they said they emailed the company. It's been two weeks with no follow up. I called the company they have the part in stock but said LBU must work through their sales rep. I spoke to the sales rep last Wednesday she said she ordered the replacement and would email me a confirmation. I received nothing. Very poor customer service

This company has an all-star team. Cody, Brandon, Alexis and Victor. Don't hesitate to use this…read morecompany. If anyone is in the North Naples area, drive through Regent Park and check out the Gemstone lighting. I'm the first, but definitely won't be the last. Thanks guys you're the best.

Great service been using them since 2016 and very happy dealing with them. Highly recommend them.read more

I was parked in the handicap waiting in my car when someone parked behind me put something they…read morebought in there car and I don't know what happened but someone left the shopping cart unattended and it literally smacked my car the workers didn't even say sorry and pretended like it didn't happen... WOW

This store is similar to HomeSense and Home Goods. I noticed things priced similarly if not better…read more Great stock...kitchen, bath, bedding, decor, furniture, notebooks, markers. Fun store to wander through.