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    KB Patio & Home Decor

    3.9 (18 reviews)
    Closed 10:00 am - 6:00 pm
    Updated 2 months ago

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    3 years ago

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    Kathryn B.

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    1 year ago

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    2 years ago

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    3 years ago

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    2 years ago

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    2 years ago

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    4 years ago

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    7 years ago

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    Kathryn B.

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    3 years ago

    Great store I love shopping here and making my home more beautiful thank you to you all

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    3 years ago

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    7 years ago

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    7 years ago

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    9 years ago

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    5 years ago

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    6 years ago

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    5 years ago

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    7 years ago

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    7 years ago

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    Ask the Community - KB Patio & Home Decor

    Review Highlights - KB Patio & Home Decor

    I would recommend this establishment for patio furniture due to both excellent selection and service.

    Mentioned in 2 reviews

    Read more highlights

    Zing Patio

    Zing Patio

    2.9(39 reviews)
    1.6 mi
    $$

    They are as nice as can be when you are there to purchase something, but if there is an issue (in…read moreour case 2 month delay in receiving our $15,000 patio furniture), they (our sales person was Nicole) are extremely rude and condescending. Buy your outdoor furniture elsewhere; not worth the aggravation with the arrogant staff AND manager.

    Here's the revised review:…read more Terrible Experience with Zing Patio - Not How You Treat Loyal Customers We are extremely disappointed with Zing Patio in Naples, Florida. We spent a total of $13,594.73 on an outdoor dining set and lounging set with a fire pit, expecting high-quality products and service. Instead, we experienced poor craftsmanship, terrible customer service, and a complete disregard for loyalty. This isn't the first time we've purchased from Zing Patio. Four years ago, we spent nearly $50,000 on patio furniture and had it shipped up north. We thought this was a company we could trust. Clearly, we were wrong. When our $5,000 dining set arrived, the table had dings on the top and gouges on the base. We asked to send it back immediately, but the delivery guy assured us they'd replace it. When the replacement arrived, it wasn't much better--the base still had gouges and looked banged up. We tried to work with Zing Patio to resolve the issue, but they were initially uncooperative. After a lot of back and forth, they offered to sell us a more expensive table for $1,500 more, while only crediting us $1,000 for the defective one. It felt like they were trying to profit from their poor quality. We even offered to pay an additional $500 to switch to the better table, but they rejected the offer and insisted on $1,000 more. Adding to the stress, my wife didn't want to break up the dining set because it matched the lounging set. When we asked if we could return just the table for a refund, they refused, claiming they couldn't break up the set. However, they were willing to break it up when it meant selling the more expensive table. This double standard was incredibly frustrating. Eventually, after days of aggravation, they agreed to take back the entire dining set without a 25% restocking fee, but they wanted to charge us for two delivery fees. Instead of making things right, they were trying to squeeze more money out of us for their defective products. After all this stress, we reluctantly decided to keep the table--even with its defects--just to end the nightmare and avoid the additional $250 in delivery fees. We expected much better from Zing Patio, especially as loyal customers who have spent nearly $65,000 with them over the years. Their dismissive attitude and unwillingness to resolve the issue fairly have ruined our trust in this company. We will never shop here again and strongly urge others to take their business elsewhere.

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    Zing Patio
    Zing Patio - We will make your purchasing experience simple and tomfoolery!

    We will make your purchasing experience simple and tomfoolery!

    Zing Patio

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    Palm Casual

    Palm Casual

    4.3(14 reviews)
    3.2 mi
    $$

    I was looking for a bistro or balcony style table. The table would fit 4 people and an umbrella…read more This was my first and last stop. I looked at the back of the building and told Mrs. K. I think they make their own furniture here. Walked in and was greeted somewhat coldly by the salesperson. At first I did not see anything that met what I wanted. Out of the corner of my eye Mrs. K. is making a beeline for table and chair set. It first appeared to meet my height needs. And it did. As the salesperson warmed as we seemed to find something we might be interested in. She then kind of waved us to the back area saying there was more selection "back there" oh and it is not air conditioned. We saw some cool stuff but not what we saw in the main showroom. When we went back to the original piece we started asking "buying" questions. This is where we found out the information that closed the deal. Yes the furniture is made on sight, the frame is powder coated aluminum, and it is then wrapped in wicker. Powder coating is very important process that adds longevity to any product it is applied. I asked about warranty and was told 10 years. A warranty is great but it is only as good as the company. The next question I asked is how long have you been in business? 40 years. In my mind I was sold. The salesperson then mentioned I might need an umbrellas and base. I was kind of thinking meh I will find one cheap. Then the info on just the fabric on the umbrella and how sturdy it was caught my interest. It is Sunbrella. If there is a super material it is Sunbrella. It will last as long as I am going to. :) The price is very well within reason of anything I looked at the big box stores and the quality is superior. The old adage you get what you pay for is true in this case and the word more than what you pay for is the reality here.

    We purchased an outdoor couch, chairs and lounge chairs from Palm Casual Bonita Springs. The sales…read morepeople were extremely helpful. The office staff kept us updated regarding delivery dates. The delivery people were careful not to damage our home. A problem with one of the cushions was resolved promptly. The prices were more than competitive. In short we recommend this store to anyone looking to purchase quality outdoor furniture.

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    Palm Casual
    Palm Casual
    Palm Casual - Yep bought this one.

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    Yep bought this one.

    Patio Gallery

    Patio Gallery

    3.7(3 reviews)
    5.4 mi

    High quality products at reasonable prices. Long time operations that truly value customers…read more Helpful services attuned to customers requirements.

    Horrible experience with Patio Gallery in Naples. We were shopping for upscale pieces for our…read morelanai. We started off on a good foot with Laura, the owner. We decided on a large dining table, 6 dining chairs, a large sofa, lounge chair and tables. We made a sizable deposit and scheduled a quick delivery since nearly all pieces were "supposedly" in stock. Upon delivery, our experience changed for the worst. The table delivered was badly warped. Two of the four cushions for the sofa and chairs didn't match. Several very lame excuses were provided for the mistakes. Patio Gallery agreed to replace the cishions and table (which was apparently not in stock and was purchased from a competitor in the area). These items now needed to be ordered - 4-6 week wait time. We accepted this solution but were very disappointed. Despite our frustration, we liked the furniture we actually wanted to buy one additional lounge chair. I "foolishly" asked for a small discount on the chair in consideration for our inconvenience. Laura blew up at this request. Her response - "Oh forget it" and then suggested she pick up the furniture and give us our money back. I was stunned and now pretty pissed off. The furniture was picked up the next day. Good riddance. Thanks for nothing Patio Gallery. I think it may be time for new ownership. Current customer service is pitiful and irrational.

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    Patio Gallery
    Patio Gallery
    Patio Gallery

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    KB Patio & Home Decor - outdoorfurniture - Updated May 2026

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