FIVE STAR REVIEW ‼‼…read more "Editing my previous 1 star review" if I could give them 10 I would give them 10 stars. we should always love and support family owned small business I had an issue that was honestly miscommunication between three parties I spoke with Owner, Nick Boss . And within an hour, he was right here to speak with me face-to-face This says a lot about how much love and energy someone puts into their reputation and their Name and the love of their business.. Absolutely buy from and FLOOR MART ‼ he was very personable and had solutions to any and everything that I asked I would never shop anywhere else but Floor mart after today's experience meeting with the owner and I highly recommend you do to

We hired Floor Mart for a whole-home tile installation, and unfortunately, the experience was…read moredeeply disappointing. While the scope of the project was large, the execution lacked professionalism from the very beginning. The installation crew was clearly inexperienced--something the crew leader openly acknowledged, stating that several workers were still in training. Throughout the install, numerous baseboards, walls, personal property and existing finishes were damaged. Despite providing both photos and videos documenting these issues, the owner refused to take accountability. Instead, he became hostile, personally insulted me, and accused us of being unable to pay our bill--despite having received bank records showing our general contractor had been paid in full two months before the project even began. When we withheld final payment until repairs were made, the owner filed a lien on our home. He issued a partial credit for some of the damage but never took full responsibility. Once paid, he refused to complete the remaining punch list items--despite previously agreeing to do so in writing. Contrary to the owner's public response to my original review on google, the job was not completed. My husband and I had to finish grouting, repairing damage, and repainting--tasks that were Floor Mart's responsibility. Claims that all punch list items were resolved before payment are false, and I have timestamped written communication confirming the owner's refusal to finish the work. The accusation that I was abusive or made derogatory comments toward the crew is categorically false. I was direct in addressing the quality issues. For example, many baseboards were installed damaged. At my husband's request (he was working for our GC at the time), I marked damaged baseboards with small check marks using a Sharpie to indicate which ones needed to be replaced. No marks were ever made on the flooring. One mark was made on the wall to identify a large hole the crew created during demo--damage we later had to patch ourselves. Floor Mart claimed they sent a painting crew to cover these marks, but that's inaccurate. The painting crew was sent to clean up orange caulk lines, dirt, and grease left by the crew--not to cover Sharpie marks. Had all the damaged baseboards been replaced, the sharpie marks would've been gone. There were no other subcontractors present during this project; Floor Mart's crew was the only one on-site. Any claim that other subs had issues with me is categorically false. Our general contractor--a close family friend--has never made derogatory remarks about me or my mental health and neither has my husband who was equally disappointed in this experience. That accusation is a defamatory and dishonest attempt to discredit a legitimate complaint. To be clear: I have written, time-stamped communication, including messages with the sales rep (who was great), that fully support everything written here. This job did not go south until the owner got involved. The photos I've attached show real, unresolved damage and poor craftsmanship--not misleading "extreme close-ups." I'm writing this review to help others avoid the stress, cost, and conflict we experienced. If you're considering Floor Mart, I strongly recommend exploring other options. Pay close attention to how he responds to this review and to others with negative criticisms of the business.

We worked with Haven and her team on repainting the inside of our home we love the color she chose…read moreit's perfect. She helped update our master bedroom and master bathroom cabinets and countertops . A new kitchen and tv room we went with a Taj Mahal quartzite firewall. They helped us pick out what we wanted as far as material wise and colors of cabinets. We like the quality of the cabinets two years later they are holding strong and the quartzite is as beautiful as ever. We Met them in July of 2023. Cabinets came in August , they recommended us a contractor , a painter , an electrician , and quartzite expert. Project was completed by December of 2023. They are worth their deposit and time and energy you get what you pay for and more because of Havens Connections in the industry.

Our experience with Haven, owner of Design Right by CCK, was amazing! She goes above and beyond…read morewhat I call "task completion" organizing your entire project with knowledge, expertise, and vision! Her contractors are wonderful as well. Haven makes every job fun and exciting and is delightful to work with.

I have done a fair amount of business with Norris. However, I will no longer do so…read more First, I ordered a cocktail table from the floor. When it was delivered, it was a different table that had been sitting elsewhere, and the white pearl-like top was now yellowed. Norris apologised and took it back. It took over a month to get a refund after several inquiries. Second, I ordered and paid for custom drapes for a window. Two days later, I found that we may be relocated and tried to in the cancel the order, but was told it was too late as the material had already been ordered. When I asked to have the material shipped to me anyway with the thought of using it in the new location, I was told they were able to cancel, but I had to pay a restocking fee of $529 (this amount included cordered material that could not be canceled that arrived TWO weeks later). Third, I ordered a console after seeing one I liked in the store. It was a custom build and took four months to get. When it arrived, the paint was unevenly applied and looked as if it had been sprayed on, dripped down, and coagulated on the bottom of the doors. This made them look dirty (see attached pic). Norris sent a tech out to try to repair the look, but was unable to do so. I was told it was an artifact of the color I selected, which was different from the floor sample, which, of course, was pristine. There was no offer to refund or replace the item. All of these activities took place in the spring of this year. I have delayed posting a review to give Norris time to reflect and correct, which they have not done. On the positive side, we ordered custom-made kitchen table and chairs, which we are very happy with, as well as a living room carpet. So, I suggest that anyone who deals with Norris be alert.

Very helpful. Good quality furniture and very good customer service. We have purchased numerous…read morepieces of furniture from this store over the past twenty years we have been in Florida as well as recommended friends to various sales people. They have always been helpful and stood by their products

Our LVP flooring project was finished yesterday and we are completely thrilled with the result. Our…read moreproject started when we met Jeff in his Cape Coral showroom, and the entire process from that point on was flawless. My wife and I had gone to several other flooring companies in the area and just could not find what we were looking for. But when we went to Direct Flooring, Jeff immediately understood what we were wanting (color, quality, price, etc.) and steered us right to the exact product that we needed for our home. After getting measurements from his installer (James), Jeff gave us a fantastic price including a veteran's discount which we greatly appreciated, for the flooring and new baseboards. The installer - James (Flooring by James LLC) - and his team (Kirk & Darnell) came out on the day we selected; on-time, well prepared and extremely professional. They worked several days in a row to finish the job and, again, we couldn't be happier. The flooring and new baseboards look fantastic - not a single negative issue at all, Everything was done to perfection. We highly recommend Jeff at Direct Flooring and be sure to ask for James to do the install. Thank you Jeff, James' and team for a job very well done!

Amazing business, Jeff is the best! We went in to order some carpet and needed it installed ASAP…read more We would have been happy to have it installed within a week, but he was able to have it installed the next day! The installers Jerry and James were professional, quick and efficient with the added plus of having great personalities. I would definitely recommend this company!

We're very happy with our Wayne Wiles Flooring experience. Anthony, our sales rep, was…read more knowledgeable, professional and very helpful with helping us make our decision. The installers were very professional and considerate of our home. Anthony and the staff were ideal.

Wayne Wiles tiled my new home in Sarasota and let me tell you what the H** happend to work ethic…read moreand integrity?! Literal 4ft cracks, uneven tile, no membrane, hollowing throughtout the entire house, glue everywhere, ruined baseboards, caulking, molding and peeling. Repair dept. NO SHOWED multiple times. My ENTIRE home flooring needs replacing. AWFULLLLL customer service, no accountablilty, lawsuit incoming! DO NOT GO WITH THIS COMPANY!

From first contact with Lisa to end of project this company was excellent! They demolished old…read morefloors and tiled my whole house. Prompt, courteous, professional from project manager to clean up crew! Highly recommend!

Requested new laminate flooring and two bedrooms carpeted. Carpet is fine. Laminate flooring was…read moreinstalled without a water barrier. flooring is terrible coming up and breaking at several locations. No warranty. adjustor CAME AND SAID SLAB HAS WATER. Home was 12 years old then. When asked why no water barrier was put down . I was told specs didn't require it. Most homes in Florida are built on concrete slabs!! Had gutters installed soon after construction with drain underground leading away from foundation. Very dissatisfied. No follow up other then it is my problem! today floor looks terrible. Pictures will be posted on Face book under Ted Derr. Cannot recommend this company. Had issue with final bill which was resolved by me suggesting we split the 1800 difference

I recently had my kitchen remodeled with the help of DaVinci Cabinetry. I couldn't be happier with…read morethe results! Not only was the work done professionally, on-time and on-budget, but the design ideas that were incorporated made a huge difference in the functionality of the work space. When friends walk into the new kitchen for the first time, they always say "wow"...because it has changed the look of my whole house! Thank you DaVinci for giving me "more than" my dream kitchen!

DaVinci remodeled our FLA condo last summer, and we couldn't be more pleased. Manny and Dovile are…read moreextremely professional and do a superb job from the planning/design phase to completion and follow up. We couldn't recommend them highly enough!

This showroom was a wonderful find. So much to see, so much to choose from. The employees were so…read morehelpful, and the owner was charming. This will become my go to place for all my tile needs!

I loved my experience with PCC tile. Everyone was great especially the delivery driver Dan. He went…read moreabove and beyond. I will recommend to all my clients.