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Williams-Sonoma

3.0 (10 reviews)
Open • 10:00 am - 7:00 pm
Updated 2 months ago

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2 years ago

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5 years ago

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3 years ago

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16 years ago

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5 years ago

The worst customers services ever. The Manager is so rude and overbearing. I was very disappointed.

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13 years ago

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19 years ago

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10 years ago

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17 years ago

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Kitchen & Bath Galleries of Chapel Hill

Kitchen & Bath Galleries of Chapel Hill

(8 reviews)

I am over-the-moon excited about my new Bosch French door refrigerator, but even more, I was…read moreextremely impressed with the expert crew from Kitchen and Bath of Chapel Hill. From the very start, my sales rep, Lee, was absolutely wonderful to work with, guiding me in my purchase and helping me all along the way during my selection process and advising me on getting the space ready for the delivery. The removal of the old refrigerator plus the delivery and installation went great. Michael, Chris -- all the guys -- were wonderful, but RON, the amazing Ron, went above and beyond in the installation process and took extra steps on his own that ended up saving me money or an extra call to a plumber. It's always nice when someone saves me time and money! Everyone was so professional and pleasant, plus -- and this is something that makes certain service industry people stand out from the crowd -- they arrived ON TIME. I am thrilled. Lee and Ron also helped me with my JennAir downdraft cooktop last fall. Expert advice, professionalism, promptness -- you cannot ask for more. I love these people! I will certainly return to Kitchen and Bath for my future appliance needs.

I worked with Lee Hunnings at Kitchen and Bath Gallery of Chapel Hill and he was wonderful! He…read morehelped me get the appliance I needed (a Bosch range top) quickly and painlessly. He kept me updated on the order and called to confirm delivery himself. I wish I had been introduced to K&B Galleries at the beginning of my remodel project, but now that I know about them, I will be using them or everything going forward!

Marble Unlimited - Kitchen remodel with Quartz full splash waterfall end panels

Marble Unlimited

(30 reviews)

$$

Chose MU for a med/large quartz countertop/backsplash job on our kitchen reno. Two other local…read morestone installers were rude or didn't get back promptly. People on phone site were friendly and helpful, plenty of stones to choose from in a variety of patterns and colors. There was some confusion over whether an item marked "sold" actually was (spoiler alert: it wasn't) so make sure to ask if you like a particular one even if it's marked (especially given the stone deliveries come infrequently). Brian and the installer crew were punctual, friendly, careful and meticulous (as was the initial measurement and selection of stone sections for the parts of the kitchen for best effect). Clearly these guys knew what they were doing, and it showed. That said we are a detail-oriented house and noticed (over time) some small issues (a small seam that needed some revision as well as a stain left by a silicone drain mat (advice: don't use them if you have white stone)). Suffice to say Brian returned three times, listened, was friendly and made the needed changes. The company really stands behind their work which is both rare and very appreciated. Our sincere thanks to Brian and the team at BU--we are very happy with our countertops and backsplashes and have received many positive comments on both the materials and workmanship. We highly recommend them for your countertop needs.

My project did not go well. The kitchen redo was good, or so I thought, but after a few years wood…read moreon a cabinet started to peal. I called the company and was told the cabinet only had a year warranty. I tried to contact them several times about the issue, and I was ghosted. During the installation, the workers damaged my kitchen flooring. Again, I complained, but they did nothing about it.

Showcase Design Kitchen and Bath Renovations

Showcase Design Kitchen and Bath Renovations

(12 reviews)

I am ecstatic with my kitchen and bath remodeling projects that Showcase Design did for me. I…read moreneeded new countertops, backsplash, sink/faucet, and lighting in my kitchen, plus a new glass shower in one bathroom and wallpaper removal and painting in another. From the minute I stepped into the Showcase Design showroom and was met by Cassie, I was treated as if I were their number-one priority, all the way to the finish. Cassie is the greatest as their frontline rep. She is pleasant, professional, and patient. Jill and Frank, the owners, are extremely knowledgeable with many years of experience, and both are a treasure to work with. Frank and his crew came out to the house and took measurements, and one of the best parts is that they showed up on time! This is often a rarity in the service industry these days, so I greatly appreciated that. All of the people on their team, including Jeff, who did the shower glass, Paul, the electrician, J.C., who did the backsplash, Ron, the painter, the countertop crew -- everyone -- were personable, very experienced, and a pleasure to work with. The countertops were installed in just one day, and the backsplash took only two. The wallpaper removal and painting took a while, as we were told it would, but otherwise the whole process was flawless. I love these people. One of the hallmarks of their business is the personal touch brought on by Jill, the owner, who practically lives on her email in order to give customers immediate feedback and answers. Nights, weekends, it did not matter. Jill treated me as if a red carpet had been rolled out, and she addressed every topic with cheerful helpfulness. Best of all was how thorough and patient she was, and I'm here to tell you that this counted for a lot since there were over 100 email exchanges on these projects! She's great. I'm one of those highly detailed ("picky") people who likes to have things be just right, and Showcase Design never missed a mark. I had started out getting a quote from another local company (I won't name names), but I received a cold reception as they constantly told me, almost as if bragging, about how they were too busy to help me, with no indication that I would ever be able to get on their schedule. All I wanted was an initial consultation and to get on their schedule for the future, no matter how far off. I felt I was being pretty lenient (I mean, how many of their customers walk in the door and say I'm not in any sort of rush?), given that I came in during the summer and was asking for a January start date. But because I was treated coldly, I looked elsewhere. How lucky I was to come upon the great reviews of Showcase Design of Apex! Everything in my baths and kitchen looks great -- from the frameless glass shower, the wallpaper removal and painting, the white glossy subway tile backsplash, the wonderful stainless sink and faucet, to the crowning glory, the Silestone Calacatta Gold quartz countertops -- just breathtaking. I could not be more pleased. I highly recommend Showcase Design, and Jill, Frank, Cassie, and all their crew, for your next renovation/remodel project.

We had a partial kitchen renovation done by them and we cannot say enough good things! We had new…read morequartz countertops, new backsplash and new sink/faucet placed and also had our split level island demoed to have one big island. From the first day they came to give us a quote they showed up on time and continued to be on time or EARLY. Everyone of the contractors, tile guys, plumbers, counter guys were friendly and detail oriented. Cannot recommend them enough. We love our new kitchen and will continue to use them for any future kitchen or bathroom work!

Better Call Bernie

Better Call Bernie

(5 reviews)

Bernie and his incredible team just completed some fantastic work for us. They sanded, patched and…read morepainted and installed a modular closet system that is so sturdy and efficient our closets. They also removed old fixtures in my bathroom and installed new ones. Bernie and his team were so thoughtful about wearing masks indoor and taking off their shoes too! Great, honest work and communicated with us every step of the way. We are so pleased and can't wait to call them back for future housework!

Dave and Phyllis Carrboro NC October 27th 2020…read more We contacted Bernie about a very small repair in our subfloor under the toilet in our hallway bath. No other handyman bothered to respond except Bernie as the repair had to be done from under the house via the crawlspace. Bernie came and gave a detailed estimate and also went under the house into the crawlspace and took pictures and measurements. We scheduled the job and Bernie came exactly on time and made the repair with no complaining about the fact that working in a crawlspace is pretty hard to do and makes the job much more difficult. As a result of this we will now begin to schedule more work with Bernie for flooring as well as painting. His honesty and willingness to do our small job will always be remembered by us as no one else seemed to care about doing it or even returning our calls. A small job will now lead to bigger jobs!!!!!! Dave and Phyllis Carrboro

Crate & Barrel

Crate & Barrel

(36 reviews)

$$$

I don't know where my MIL got this sofa for me. Probably ordered online. Took 4 weeks to be…read moredelivered. Fine! The day of, after it was confirmed 310 times that the window was 3pm-6pm, suddenly at 11:50am, it's going to arrive within 30 minutes. Fine! Luckily I happened to be home, because within 90 seconds my doorbell rings and this sole, small guy, who barely speaks a lick of English is there to deliver my sofa and literally the first 2 things he tries to cover to me are 1) I need you to help me and 2) you need to pay me for this Sorry wtf? I'm a 100lb woman. I cannot help you carry a 300+lb couch into my house lol why on earth are you ALONE? Esp when you don't speak any English, sir!? Secondly, you're asking me to give you a tip to do your job? Idk if my MIL failed to tell me that this would be an expectation or not, and I really wouldn't mind tipping the guy, except for, I have no cash on me! I never ever carry cash and certainly wasn't expecting for someone to ask me for it. Being alone, with a stranger, at dusk, asking me for money made me unfathomable uncomfortable. Even though there did not end up being an issue, this is NOT something I should have to anticipate. The couch itself is fine. I don't understand why this gentleman if you could call him that, was ever assigned to this task alone. wtf would have happened if this piece of furniture that came in 3 giant pieces, mind you, needed to go upstairs???? LITERALLY PHYSICALLY it would have been IMPOSSIBLE. WHAT KIND OF CUSTOMER SERVICE IS THAT??? 10/10 BS if you ask me, I'm glad I didn't pay for this crap myself or I'd be demanding an effing refund for the liability alone wtf

When you look at the reviews onYelp, you can believe the ones that say that management doesn't…read morerespond. What you shouldn't believe is management's standard cut and paste apologies posted on this site. I bought $5000 worth of product there. I've called the manager three times in one week. My phone calls have never been returned. You can get decent furniture anywhere, and probably a whole lot better service than this place has to offer.

Kristina's Baskets and Bouquets - Choose from our thoughtful Sympathy and funeral flower arrangements and show how much you care.

Kristina's Baskets and Bouquets

(1 review)

Katrina's extraordinary. She was fast (i'm sorry 15 minutes fast!), willing to evolve her bouquet…read morestyle and design for considerations for the client. I ENJOYED being able to purchase from her as a client and she even considered my budget for the occasion in mind. This store has me as a customer for a long time. I look forward to purchasing and going here again.

From the owner: Are you looking for an unforgettable gift you can get for a loved one, friend or colleague for an…read moreupcoming occasion? Or, maybe you're just looking for something nice to treat yourself to. Well, it doesn't matter what the occasion is nor does it matter who you're giving the gift to, since flowers are always a great choice. However, this may leave you thinking, "Who is the best florist near me?" Well, Kristina's Baskets And Bouquets is the premier florist in Durham thanks to our always-fresh arrangements, handcrafted bouquets and trusted same-day flower delivery throughout the area. Kristina's Baskets And Bouquets is the go-to for flowers in Durham, and has brought smiles to countless customers since opening. We offer same-day flower delivery in Durham as well as surrounding cities. So, the next time you want to give the gift of beautiful fresh flowers to someone you know, be sure to choose the best florist near you, Kristina's Baskets And Bouquets in Durham. Shop with us online on this very website, contact us over the phone at 919-641-8173 or stop into our flower shop in Durham today.

Williams-Sonoma - kitchenandbath - Updated May 2026

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