I purchased plain white shaker cabinets in 2019 from Cabinet and Closet Depot on the recommendation…read moreof my contractor, Reno-Pro. At first, everything seemed fine. But almost immediately afterward, the cabinets started bubbling and peeling--despite the owner claiming they were solid maple. I reached out to the owner repeatedly, and he ignored every single message. Only after dragging my contractor into (Reno-Pro) it did he finally bother to call me back. His excuse? That the damage was my fault because the cabinets are supposedly only meant to be cleaned with a dry cloth. If that's truly the case, why on earth would he recommend them for a kitchen? And why did he originally tell me they were solid wood? After several attempts to get answers--plus leaving a negative review--he reluctantly replaced a few doors. He even showed up with his secretary, who parroted his claims despite never being part of any previous conversation. A year later, the exact same problems are back. The cabinets are bubbling everywhere: top, bottom, sides--you name it. The quality is absolutely unacceptable. If these cabinets can't withstand basic, minimal cleaning, the owner should have been honest from the start. I would have gladly paid more upfront instead of now facing the cost of replacing my entire kitchen. This company is interested only in making a sale, not in providing a product that lasts. Save yourself the headache. Do not support this business. You get what you pay for--and in this case, what you get is complete garbage.

I had a very clean and quality kitchen built for this company. Thanks Cabinet and closet depotread more

The craftsman who worked on our bathroom renovation were skilled professionals and created a…read morebeautiful primary bathroom. Unfortunately the same cannot be said of the office staff coordinating the project. We were shown one piece of stone for our countertop which we rejected and removed the countertop from their scope of work. They ordered a clear annealed glass window when the materials list and building code required a frosted tempered glass window in this location. It took nearly 6 months for the proper window to be installed.

We could not be happier with our remodeled kitchen and experience with Dream Home Design. The team…read morewas always very professional and kept us in the loop every step of the way on the process. We really appreciated the texts at the end of each day letting us know what was going to happen the next day so we could plan accordingly. The team really helped our vision come to life and we would recommend other people using Dream Home Design as well. We love our new kitchen!

Carolina In Home Flooring offered a discount via my Costco membership for a carpet installation. I…read moream super happy I went with them! Everyone single person I encountered, beginning with their rep at Costco to Lonnie the in home-consultant to the main office and lastly the installers - all were great to work with. I love the carpet, the installers did great work (super polite and on time) and the price was right! A truly stellar customer service experience. Thank you all.

They did not follow the recommended industry installation guidelines when installing LVP in my…read moreoccupied home. Left my home a disaster covered in orange dust everywhere. Damaged furniture and left without informing us. We are concerned about our HVAC system and if the flooring was properly installed. Manager was extraordinarily angry, condescending and rude when he phoned me to discuss my request for remediation. If I could give the flooring back I would. Worst customer service experience of my life by far. I would caution you to do some research before working with Carolina in home flooring. I wish I had.

Horrible experience. Basically I was told the wrong sink size for my cabinet. I was also told my…read morestandard size 36 inch cabinet which had water damage on both the floor and wall could be repaired, the doors could be modified, it would be modified and the gaps would be filled in with would pieces. When I mentioned it would be less expensive to replace and my concern about mold. I asked for a refund of my deposit and was told corporate needed to approve it because he had been paid. I called corporate and this is a franchise and the franchise owner needs to issue the refund. I have filed with the better business bureau after receiving this voicemail. "Hey Molly this is Mark with kitchen tuneup hey I just got off the phone with my corporate folks just understand the new a a contractual agreements _ _⁠_⁠_⁠_⁠_⁠_⁠_ with our new um new owners and and I'm not shell the deposit is nonrefundable but you have they give you 90 days you know just in case you go decide you want to do it um you know however that that is up to my discretion how long that is so say yes LOL I'm gonna have to wait till August September whatever on we you know we can put you on the calendar um I think I'm gonna be able to find work next week I got somebody just today that's got a a a a couple... Next week that I may be able to possibly _⁠_⁠_⁠_ I really really you know I want to work with you so but I did have a phone that's why I want to call me I don't see why there's any reason you know you might want to get a new cabinet but you know with everything going on we can still paint your cabinets and do the cabinet in front of the front of the sink just the way it is today and then when you decide to get the new cabinet you know and if you want somebody else to install it fine if you want us to install it fine um and we can get the doors off of that new cabinet that you get and a week and then come out all agreed to come back out and repaint that and a take the doors back and repaint the box so that they all match in so give me a call to discuss and you know I know you're a little stressed out yesterday so um hopefully you know you were able to take a couple breaths after I left I can get on the want to I didn't want to frustrate you anymore so but when you get an opportunity give me a call but obviously a you know if you want to move for like I said let me know I need to know by today because I got a pick the doors up Thursday because I have a guy that comes out to me I have to let him know so please let me know the best number to reach me is on my cell phone The crazy thing about this is in my home he said I already got paid. I can't issue you a refund. I'll go to corporate for you and see what I can do. I called corporate after he left and was told he had to give me the deposit back. I just want my deposit back. I already had to cancel a plumber, an electrician, countertop installation and tile and paint. Please return my deposit and let me finish my project some where else.

I am so late on posting a review but better late than never right! I cannot say enough great things…read moreabout this company, I had scheduled a couple of estimates when we moved into our new home but what made me choose kitchen tune up was the fact that they were affordable and their salesman Tim was on time, very knowledgeable, great to talk with, and you can tell he was very confident in what they do. I love the fact that it's family owned cause I think it's great to support small business around our area. Mark, his son Blake and their family friend ( please forgive me I forgot his name!! :( ) were outstanding, they were always always always on time, very clean, very detail oriented, and were so patient and kind when my kids would ask them all these questions while they worked lol. The kitchen cabinets/ island turned out more amazing then I could have imagined. Thank you guys so much for doing such a wonderful job and making my dream kitchen for this house come to life

Guys...... Raleigh Premium Cabinets- These guys are simply, handsdown, THE BEST! They have an array…read moreof different products, all beautifully crafted and I would say very economically priced! I had them come and redo my kitchen years ago and I just called on them again to do our bathrooms. When I spoke with Ted, he remembered me (that never happens) and told me that David would reach out to me to schedule and sure enough, David called quickly afterward. We were able to put something on the books for the very next week and now I have beautiful cabinets! Also, when David came to take measurements, he checked out our kitchen, noticed a slight blemish with one of the seams and told me he would fix that too- without skipping a beat! The best part was the professionalism. Somehow, the night after the install, there was a leak in one of the new cabinets. Not only was David quick to respond, but he told me he would do whatever it takes to make it right. You just don't see this kind of customer service anymore. David and his crew were quick, super nice, fixed the leak, tore out the sheet rock, called a sheetrock repair guy and painter to come out and complete the job free of charge. I could not be more grateful and happy that I found these guys. When we move into our next house, I know that I will be calling these folks again. They have me for life. Thank you so much David for all you have done for us. I am SO happy with the product, and I am even more happy with the service you provided. #RPCFanForLife #RaleighPremiumCabinets #TreatedLikeFamily #GetYourCabinetsHere

Excellent work, quality cabinets and the guys are absolutely professional! From our first meeting…read morewith Ted to our installation with David and Jose, we had a great experience. We chose the J&K Dove White "E" line. Apparently this is the J&K budget line, but you would be hard pressed to find anything budget about them. They look beautiful and have a good solid feel to them. Any little adjustment that had to be done was done and made to look as if it was all there from the beginning. David wanted to take pics when he was done, but I wanted him to wait until the whole kitchen was done because it didn't do the cabinets a justice to not see them in a finished kitchen. Rest assured, we will have him come back when it is all done to take pictures to really show how nice these cabinets are. I would absolutely recommend them for your next cabinet job!

Once again we are filled with pride, happiness, and gratitude for the superior work done by Wake…read moreRemodeling. This master suite renovation was our second project with them; the first was an award-winning kitchen remodel. And there will likely be additional projects as we have developed trusting relationships with the company owner as well as the crew. They provide detailed estimates and adjust whenever necessary. Work began on the exact day scheduled. There was a minor delay due to the pandemic - completely understandable. They communicate regularly so that we always knew who was coming, when they were coming, and what they were going to do. If there was a day or time inconvenient to us, it was rescheduled. They cleaned up the work area before leaving every day. Clearly, their goal was to ensure our satisfaction at all times. Any and all concerns were immediately addressed. This was a major renovation of the master bedroom, bathroom, and closet that included replacing the bedroom carpet with hardwood floors stained to match the rest of the house; installing wood ceilings in both the bedroom and bathroom; and a complete overhaul of the master bath. Our shower was in bad shape, our tub took up a lot of room and served no purpose as neither of us used it, and the entire bathroom was outdated. The bathroom remodel was designed for aging in place and includes several grab bars strategically located as well as a high-tech toilet with bidet and heated floor tiles. The tub was removed and the shower relocated to that area. Above the tub was a large picture window that was removed and restructured into a transom above the shower that allowed for both light and privacy. That, of course, required brickwork on the outside of the house. Now, we have a large, stunning shower with treated glass, a seat and two showerheads - one is a wand next to the seat. Moving the shower allowed for custom vanities with drawers that are extremely functional being specifically designed to hold hair styling tools and a makeup area for seating. We asked them to accommodate lighted glass sculptures and their cabinet maker designed a tower specifically for this purpose and the electrician set it up so the cords from the light bases were not showing. Once again, we worked with their gifted designer who guided us through all material selections. She offered options and truly helped with the decision process. When it comes to choosing tile, cabinet styles, hardware, and paint colors she has the ability to pull it all together in a way that generates stunning results. Her guidance was priceless! Fresh paint everywhere, new fan and TV mounted in the bedroom...all perfectly done. Wake Remodeling even has a "cleaner" who comes in when all the work is done to ensure everything is spotless! And when we dinged the walls moving the furniture back into the bedroom, the painter returned and touched it up. In the last 30 years, in prior homes, we have done many, many renovations and experienced both good and bad contractors. The Wake Remodeling team has now completed two renovations for us and both have exceeded our expectations. There will more than likely be future projects and they will be the team we call.

Luke and his team of contractors strive to realize the vision you have for your remodeling. I…read morecannot recommend them highly enough. Their attention to detail, professionalism and quality of work was excellent. I absolutely love my new kitchen and master bathroom. If you're looking to do a remodel, talk w/ them. You won't be disappointed.

I am simply overjoyed and nearly in tears. I have the most beautiful counters and the best…read moreexperience with this company. I hired K Alexander Kitchen and Bath Designers to renovate my kitchen. I had formica Laminates but wanted to update my counters to Quartz. I'd interviewed other companies but thought with a design firm, it would be less stress, a one-stop shop, and they would do the heavy work for me. I've not had the best success with renovations. Being a single female, it is common knowledge that we are usually victims of predators, and for those experiences, I don't go half-cocked but try to be as informed as possible. Even doing due diligence, I still found myself in a 4 month nightmare. They subcontracted with Natural Gallery Stone Kitchen and Bath, and it was an absolute nightmare. I expressed strongly to them that I was having Ankle replacement surgery September 3 and wanted to have it done prior. We discussed this in the latter part of April and began in May. I have been without a working kitchen since then. It wasn't money because I paid upfront and in full. Natural Gallery took their sweet time. The fabrication was terrible, the hole for the faucet wasn't centered and the stone's sheen was inconsistent. It was a high gloss stone but the fabrication caused matte, rough and inconsistent textures. Not to belabor the problem but I was so stressed that I became ill. I thought that I would still be without counters, a sink or a finished product that it flared my Lupus. I was washing my dishes in the bathroom. I literally prayed and was directed to The Countertop Factory. I'd just left a company on Glenwood Ave that I was unavailable, detached, and wouldn't return calls. I sat in a gas station parking lot crying. I Googled Countertop installers, and right down the street is The Countertop Factory! I spoke to a lovely person named Haven. Haven was empathetic and kind. I met with her the very day. I was shown stone and different edges. I also met Nick and Erick. We came up with a game plan. Within 2 weeks of my initial meeting, I have a beautiful kitchen that I'd still be waiting for with the other company. Chris and Michael came today and meticulously installed the cabinets. Every effort to detail was met. Wes is a supervisor. He is direct but considerate. I was so nervous about the job but he promised to take care of me and he did just that. It I'd hard to find companies that care. Workmanship, craftsmanship, and pride are a thing of the past in most cases, but I was blessed to have found a company that puts their customers first, and their reputation for excellence is well earned. The cost is worth every penny because you get what you pay for. If it seems like I am gushing, it is because I am. I highly recommend them! I appreciate everything that this company and the staff has done for me.

I own a Pulte Home. If anyone knows anything about Pulte, I would rather go homeless than buy…read moreanother home from them. My kitchen sink fell after only being in this new house less than 3 years. Pulte would not cover any repairs and told me to contact the Countertop Factory who installed my countertop and sink. Of course, I was leery of using them to fix the problem. I have owned 3 newly built houses in my lifetime and have never seen a sink fall. I hired a different company to reinstall the sink. I contacted Eric at Countertop and sent him pictures and told him I was having a different company reinstall the sink. Eric contacted the owner and Countertop agreed to pay all my expenses in reinstalling the sink and reconnecting the plumbing. All I can say is the company did the right thing for me. Give them a chance.

We just added a small room off our master bedroom for our grand-kid sleepovers and could not have…read morebeen happier with Peggy and David from Quality Design and Construction. They were absolutely great to work with, and all their staff and subs were, too. The room looks like it was always here, both in terms of the inside and also the outside!!!!! Trust me, we are very detailed oriented, and if you want to do some addition or renovation, go with them.

Quality Design built out our laundry room from an empty space with only a washer and dryer to a…read morefunctional and aesthetically pleasing space - they listened to us describe all our wishes, and, despite being a very small room, were able to create the perfect solution to all of our needs- plenty of cabinetry and counter space for storage and folding laundry as well as a custom-designed dog wash station for our 3 pups. Great people, easy to work with, and great at what they do!