I was completely taken aback by how CCKB handled our installation--and the customer service was…read moreeven worse. If you want the short version: unless everything goes perfectly, you're risking your hard-earned money. Keep this in mind, I spent over $5,000 for a countertop and was provided something incorrect, and was mocked for thinking someone should apologize. If your installation is straightforward, you might be fine. But if anything--anything--goes wrong, be prepared. CCKB takes zero personal responsibility and will deflect blame onto anything or anyone else. Some background. ~15 years ago, I worked in the kitchen and bath industry. I'd heard some rumors about CCKB back then but never had much direct experience with their work. Fast forward--I was referred to them by a remodeling company. I hesitated, but decided to give them a shot based on the referral. Also worth noting: I've been involved in over four dozen kitchen installations and personally built eight wood countertops. I know how to template, how to handle out-of-plumb walls, and how overhangs work. I'm not a random customer. We had a single slab of honed quartzite, very specific design specs, and a setup that was 100% ready--walls, cabinets, and layout. During templating for the makeup vanity, it was even noted that I requested an extended overhang on the left side (near a doorway). The right side was bordered by a tall pantry-style cabinet, and the back edge met a wall that was out of plumb (which we all knew going in). What showed up? A completely botched countertop. The right side was cut at a ~15-degree diagonal--shorter in the back than the front--leaving a 7/8" gap where the counter should have been flush with the pantry cabinet. Think of a rectangle with three straight sides, and the fourth side hacked at an angle. To be fair, the installer did the best he could but neither him, nor the installation manager offered any recommendation on how to fix it. They originally offered to cut the finished left end, but neither my contract nor I could see how that would fix anything. The suggestion to fix this, came from me. After measuring the angle, there was only one way to fix the gap "Scribe it to the cabinet" just the way the template should have been done to begin with. So, he cut off the angled portion (with an impressively steady hand), but we lost the overhang we had designed. I told the install team I wasn't happy, and then, silence. No call from CCKB--just an invoice. When I finally called, I spoke with someone who I believe is a co-owner. She kept insisting the issue was due to the back wall being out of plumb--totally missing the fact that the actual error was on the side, not the back. The template and CAD drawings showed the measurements she said and the mistake was "the wall being out of plumb"; however, after speaking to everyone NOT associated with CCKB, the mistake was clearly the cut. I tried to explain calmly that this wasn't about the wall--it was a simple length measurement along the side. She repeated herself again, ignoring the facts. I finally told her, "I don't think you understand what I'm trying to say." That's when she laughed at me. Loudly. Mockingly. She then snapped, "Okay, what do you want?" I said calmly, "I don't think I should be charged full price." Her response? "Fine. I'll give you $200 off." I told her I appreciated the gesture, but what I really wanted was an apology and some accountability. Instead, she laughed again and said: "What do you want me to tell you? That you're right? Ok, You're right! *mockingly* I'm sorry, you win! Does that make you feel better?!" I was stunned. Her tone was completely unprofessional and condescending. I told her I just wanted acknowledgment of the issue, and an apology would have been nice. Let's be clear: the only reason this install was even usable was because I guided the installers on how to fix it. The installers had no plan. Bottom line, every company makes mistakes and I believe that's human. But how a company responds to those mistakes defines its integrity. CCKB failed that test completely.

Just had my kitchen and bath remodel completed today with Carolina Custom Kitchen & Bath. They did…read morea fabulous job from A to Z. I am very pleased with every aspect of the job from ordering through installation. I highly recommend them for your solid surface counter needs. Next, the plumbers! Dan S.

Once again we are filled with pride, happiness, and gratitude for the superior work done by Wake…read moreRemodeling. This master suite renovation was our second project with them; the first was an award-winning kitchen remodel. And there will likely be additional projects as we have developed trusting relationships with the company owner as well as the crew. They provide detailed estimates and adjust whenever necessary. Work began on the exact day scheduled. There was a minor delay due to the pandemic - completely understandable. They communicate regularly so that we always knew who was coming, when they were coming, and what they were going to do. If there was a day or time inconvenient to us, it was rescheduled. They cleaned up the work area before leaving every day. Clearly, their goal was to ensure our satisfaction at all times. Any and all concerns were immediately addressed. This was a major renovation of the master bedroom, bathroom, and closet that included replacing the bedroom carpet with hardwood floors stained to match the rest of the house; installing wood ceilings in both the bedroom and bathroom; and a complete overhaul of the master bath. Our shower was in bad shape, our tub took up a lot of room and served no purpose as neither of us used it, and the entire bathroom was outdated. The bathroom remodel was designed for aging in place and includes several grab bars strategically located as well as a high-tech toilet with bidet and heated floor tiles. The tub was removed and the shower relocated to that area. Above the tub was a large picture window that was removed and restructured into a transom above the shower that allowed for both light and privacy. That, of course, required brickwork on the outside of the house. Now, we have a large, stunning shower with treated glass, a seat and two showerheads - one is a wand next to the seat. Moving the shower allowed for custom vanities with drawers that are extremely functional being specifically designed to hold hair styling tools and a makeup area for seating. We asked them to accommodate lighted glass sculptures and their cabinet maker designed a tower specifically for this purpose and the electrician set it up so the cords from the light bases were not showing. Once again, we worked with their gifted designer who guided us through all material selections. She offered options and truly helped with the decision process. When it comes to choosing tile, cabinet styles, hardware, and paint colors she has the ability to pull it all together in a way that generates stunning results. Her guidance was priceless! Fresh paint everywhere, new fan and TV mounted in the bedroom...all perfectly done. Wake Remodeling even has a "cleaner" who comes in when all the work is done to ensure everything is spotless! And when we dinged the walls moving the furniture back into the bedroom, the painter returned and touched it up. In the last 30 years, in prior homes, we have done many, many renovations and experienced both good and bad contractors. The Wake Remodeling team has now completed two renovations for us and both have exceeded our expectations. There will more than likely be future projects and they will be the team we call.

Luke and his team of contractors strive to realize the vision you have for your remodeling. I…read morecannot recommend them highly enough. Their attention to detail, professionalism and quality of work was excellent. I absolutely love my new kitchen and master bathroom. If you're looking to do a remodel, talk w/ them. You won't be disappointed.

I recently hired Joe for two small jobs at my house. First I had some dry rot in a board beneath my…read moreback door from poor installation years ago and Joe replaced it, as well as fixing an issue with the flashing at the ledger board behind it. I also had him strip and repaint the trim around the side door into my garage (while doing that he also removed some dry rot and sealed everything to prevent any issues in the future). Scheduling was a little rocky due to the snow and weather, but I didn't mind at all because the work was high quality and I'm exceptionally happy with the final product I got! Would happily hire him again in the future!

I contracted Joo to remodel my bathroom and laundry room back in April of 2023. He said he could…read morecomplete the job in 3 weeks. it took nearly 5 months and the work was HORRIBLE. Before I could even enjoy my shower the tile walls started cracking. There was a big hole in one tile that had been filled in with grout to hide. The tiles on the bathroom floors started coming up immediately. There were so many things wrong. I eventually had to hire another contractor to come in and demo EVERYTHING that Joe had done, and redo my entire bathroom again. When the new contractor took out the shower, we found that the pipes had cuts in them and Joe had just covered them up. Everything that Joe did had to be replaced because of the poor installation. I paid him over 28k, and I paid for most of the materials myself. He is very dishonest, and made promises that he NEVER intended to keep. He said he would call me to schedule a meeting to talk about a refund, and he hasn't returned any of my calls, emails or text. if you are considering him for a job, DON'T!!!!! He and his workers who are not licensed, scratched my laminate flooring in 3 rooms. Unfortunately my flooring is no longer available so the rooms would need to be completely replaced. He said he could fix the scratches, but he hasn't. He has no regard for personal property.

Let me start this review with a quick background on my project. I contacted 4 contractors to…read moreprepare the land, pour the concrete pad and construct my 30X50 ft. metal building. Two of the contractors were unable to complete all parts of the project. The other two were $20-30K over my budget and would not commit on a start date much less an estimated finish date. One of the larger contractors increased the price 3 times before starting work! I had just about given up on finding an honest contractor that could do the work on my timeline and budget. I was given contact information for Carolina Customized Interiors (CCI) from a trusted acquaintance. After meeting with the Owner, Jeremy Payne and Project Manager, Sam Bernier I decided to sign with them, they agreed to my budget and included all the work required to finish the project in a professional manner. I signed the contract on Friday, the following Monday, Jeremy was on site with the machine to start preparation for the foundation. This was a new concept from my dealings with the four other contractions; they all seemed to over promise, over charge and under deliver. For the duration of the project CCI kept in close contact with me, any concerns or questions were addressed in short order. I was given daily updates and advised on the upcoming events. The CCI employees were always willing to go the extra mile to provide quality work. One example of the extent CCI employees worked an issue; the concert supplier had a factory problem that delayed the last 2 trucks of concrete. The CCI concrete team worked until 4:45 the following morning to insure the contract was finished to the highest standard. The high quality finish was commented on by my site building engineer as some of the finest work he had seen. I would recommend anyone looking for an Honest contractor with Integrity & Professionalism, that is on Time and on Budget contact CCI.

I'd like to begin my review of Carolina Customized Interiors by saying that we still owe $1000 of…read morethe final payment that is due upon completion of the work. Unfortunately, Jeremy asked and we agreed to pay most of the final payment prior to all the work being finished because we trusted him. That mistake is on us. Our home addition included an almost 800 sq ft, two story addition in which we hired CCI to complete. The project was scheduled to be completed on 2/26. I'm writing this review on May 14, and we still have work that is incomplete. We hired Jeremy because in our initial interview we felt that he stood behind his company both in standards of integrity and quality of work. The beginning of our project went pretty smoothly after we were finally issued a permit to begin building. There were some initial hiccups that we were not prepared for (such as increased cost of lumber and extra steel beams for support) but we felt that Jeremy was up front and honest about those issues. Several months into the project the siding company made a delivery, which Jeremy was not present for, and ended up driving a piece of machinery over the water line in our front yard. The water line was cracked and with Jeremy's help the company reimbursed us for the cost of damages. The end of our project is when things really started to decline. Work that we could see being done on the inside was not up to quality standards and was starting to get rushed for what we later realized was an effort to move onto his next job. After Jeremy deemed this project 'complete' his crew spent 3.5 weeks touching up and fixing work that was not satisfactory. Even after that, there were still areas that did not receive attention. There was just too much to do and too much that was not done right in the first place. The following sums up just a few examples: -Wainscoting in our sunroom had many imperfections such as nail holes not filled, compound not sanded off before painting, and nicks and scratches in the wood. After reviewing this with Jeremy his response was, "Yeah, it's not my shiniest work." One member of the team spent 5 days touching this work up to make it look better. This was after Jeremy initially said the room was complete, they cleaned it and asked us to do a final walkthrough. Today it's still not perfect, just better than it was. -Outside trim on new addition has unsanded compound on every nail hole the entire way up to the roof. Painter painted this though it was not ready. -Brand new inside trim on some doors and windows not in the greatest shape. Nicks and scratches with some nail holes not filled in. -Paint on the walls looks blotchy in some areas due to the type of paint used and so many touch up areas. -Crown molding in our sunroom has a wavy appearance in at least two areas. -Two of the three sunroom doors are hard to turn the handles and deadbolts due to how they were installed. -Riprap was installed to help with a drainage issue that we have. My husband sent Jeremy a picture of what we wanted this to look like and they discussed hand placing some of the rocks so that it was formed into a ditch. Rocks were laid in a flat pattern and now it acts more as a barrier. We discussed this with Jeremy and added it to the list of things that needed attention. Jeremy's response, "It's done and we aren't touching it." -LVP flooring is lifting up in the sunroom which per his contract would be under warranty. He refuses to address it. -Our dryer has dents on the top from Jeremy jumping on it to take pictures of a cabinet. Never told us he did this, we had to dig around for information to find out how it happened. -Our new bathroom vanity is scratched on the top in several places due to tools being put on top of it while working. They tried to buff it out but it's still scratched. As mentioned, these are just some of the items. We split our punch list into two sections and sent them to him. One side were the items we'd given up on stating he didn't have to fix and the other side was necessary to fix before the rest of our final payment. Jeremy has called it quits on the project and no one from CCI has been here in over 3 weeks. He does not respond to our texts or emails. We asked several times to find a way to work out a solution to some of the issues we still had. We offered to talk via zoom, in person or over the phone. He would not respond. I'm including pictures of the work that CCI completed at our house and I feel they are a more accurate assessment of the quality mentioned above.

When we went to K Alexander to remodel our kitchen, Tony and Zoey said they could complete the…read moreremodel between Thanksgiving and Christmas 2025. I was nervous and expected it to take longer. S&A Construction did an amazing job and completed construction before Christmas. Every day we walk into our kitchen we feel like it is not our house.

We had to fire our first contractor for a project that involved converting an attached 1 car garage…read moreto become heated living space and put a second floor addition over that garage. We brought S and A in and they got to work pretty quickly. In addition to the work noted above, we also had a covered front porch along the front of the house added along with a new (pavers) sidewalk to replaced the busted up 50 year old concrete with a parking pad adjacent to the street. The HVAC was replaced and upgraded, an outdoor kitchen was added off the back with a new roof and stone work. The old "dutch" roof that came down over the second floor exterior wall was straightened and covered in Hardiplank. There were modifications made, there were some delays with the timing/arrival of materials, but nothing significant. We transformed a 50 year old house by adding 800+ feet of heated living space, a massive covered front porch with lights and fans, and an extremely large (14' x 25") covered outdoor kitchen with lights, fans, a sink, and a gas grill. It looks like a completely different home. Our one massive project was actually 6 big projects rolled up into one. We are quite happy with the results. The complexity and scale of it meant it would not be quick and easy as it involved having to deal with all the 'behind the drywall' infrastructure, electrical, HVAC, gas, and plumbing. All has been completed and we are quite pleased with Ed and his team.

Closer Look in Clayton, NC is a general contractor that undertakes home improvement projects. We…read morewanted to remove our existing screened-in porch and construct a 4-season sunroom. Our beautiful new room exceeded our expectations. It is a striking room with a vaulted ceiling and very large windows. Their staff and subcontractors were very professional and dedicated to constructing what we wanted. Before starting, we contacted a number of other GCs to get quotes, Closer Look's prices were reasonable and they achieved delivered our desired product. I would highly recommend them to my friends and others.

Closer Look General Contracting (aka We'llStickItToYou GC)…read more About a year ago, Closer Look GC was subcontracted to remove an engineered floor (which is glued down), and install new laminate flooring. They showed up and began the removal process of the engineered hardwood. It was clear that they were having difficulty removing the glue from the concrete. I explicitly stated that they needed to inform me prior to installing the laminate flooring because I wanted to ensure the glue was gone before the install. I was working from home so I could supervise the work. Unfortunately I had to leave for about 30 minutes. When I returned they had a large portion of the flooring installed on top of the area that had glue remaining, but they assured me that there was no glue remaining. They had at least 4 men here doing work, using cutting tools and it was very loud. They were banging against walls with their tools, which concerned me because I had just had the place repainted. They also only spoke in Spanish so I was unable to know what the conversations were about. Although they needed to return at a later date because they didn't have the correct door threshold, they finished everything else in one day! Thank goodness they didn't have it, because I did not pay them the remaining balance at that time. Well, a few MONTHS later they called to let me know the threshold had arrived and they were ready to return to install it. I told the field supervisor, "I'm not so sure I want you back in my house. You ruined my newly-painted walls, and the flooring makes a 'sticky' sound when walked on it". I followed up by telling them that they could return if they were willing to pull the flooring up and redo it, at their sole expense. I also told them they needed to repair the wall damage. He pretty much hung up on me. I never paid the remaining $3,500 and they never challenged that, so you know they did a poor job. Don't be fooled by their website pics. The gallery pictures shown of the brown and yellow house (with Bluestone) under 'Exteriors' are impressive, and very misleading. Closer Look GC does poor work. Their appraiser even told me that the client of that house was a "pain in the a$$". I'm not kidding. That should have been my red flag. So take a Closer Look before you hire Closer Look GC.

greyHouse did a major renovation of the property next door to my residence. Their work, completed…read moreroughly 2 years ago, included installing a new retaining wall, 3 or 4' high, on the steep slope at the front of the house. This retaining wall was not properly engineered. In particular, unlike the much older (60 years roughly) wall it replaced, no provision was made for water to drain from the retained soil through the wall. A few weeks ago, the wall started to bow outward and crack. Today, in a heavy summer rainstorm, it failed catastrophically, spilling dirt and concrete blocks across the sidewalk. If someone had been walking on the sidewalk during the collapse, they could have been injured or killed. greyHouse may do a nice job with interior renovations, but, based on this instance, they should not be trusted with infrastructural engineering.

Wonderful customer service and exceptional work!! Lindsey and Chris were so great to work with!…read more From the first day they were nothing but professional and courteous! They looked over the insurance estimate and noticed a very big mistake and we were able to get several thousand more dollars from the insurance company due to their expertise and general knowledge! I will be recommending them to anyone who is in need of a general contractor!

The entire team and owners at Blue Ribbon Residential Construction are awesome and would highly…read morerecommend them for any residential remodel job large or small. One thing you can be sure with Blue Ribbon is honesty and integrity in all matters!

We worked with John Sperath through the high level assessment of a project that we wanted to do -…read morewe decided not to proceed. But, we cannot say enough about how John treated us during the entire process. VERY professional, very honest and helped us greatly in understanding what we really wanted. From the first contact at the State Fair Grounds to the phone calls, the visit to our site - where he was so patient and the two visits we had to his office. Net, net...if you are not at least speaking to Blue Ribbon before you begin you will miss an opportunity. Thank you John and Blue Ribbon.