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    Backyard Specialist

    5.0 (4 reviews)
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    Services - Backyard Specialist

    Custom cabinet construction

    Patio cover installation

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    2 years ago

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    Jennifer R.

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    3 years ago

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    6 years ago

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    6 years ago

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    Granite Transformations of Wilmington - Their spackle job is horrible!

    Granite Transformations of Wilmington

    (8 reviews)

    I cannot say this any simpler, DO NOT USE GRANITE TRANSFORMATIONS!! The salesman will agree to…read moreanything you ask for just to get a sale, even though he knows nothing about the construction process! We had vanity countertop and shower wall panels installed. We were told it would take 5 weeks to get the items manufactured to the specifications of their measurements. Once items were received they would be installed within a week. We gave deposit and signed contact in November, project was not completed until April! Nora, the GC was unprofessional and couldn't even take proper measurements! SHE contracted out the work for installation. It was her job to make sure that HER crews knew the specifications laid out in the contract! Well, when they didn't properly install the shower panels we were told that HER crews would have to pay for the mistake NOT her! The vanity countertop was measured incorrectly and had to be removed and recut to fit, again these were Nora's measurements! We had rectangle sinks and the sink openings were cut oval, they were going to leave it that way! Absolutely not! They then had to recut the holes and it was a horrible job! I CANNOT STRESS ENOUGH, DO NOT USE THIS COMPANY! It was a nightmare from start to finish! I wouldn't allow them back in my house for the punch list, I was afraid they would make things worse!! Plus, every time they left there was a huge mess to clean up! They never cleaned up after themselves!

    This company sucks. They do not stand up to their policy. The agreement says lifetime warranty on…read moretheir product but they refuse to comply. They make excuses and do not even come and look at the problem. Manager is the worst ever, just sends emails saying that everything is denied and up excuses. Does not even offer to come and look at the problem. I will NEVER use this company again NOR will I EVER recommend them to anyone. Giving them a 1 star is way too much, they should get a triple minus. Customer service is disgusting.

    Complete Renovation Solutions

    Complete Renovation Solutions

    (2 reviews)

    Amazing company! If you want a team who can make your vision for your home come true and one you…read morecan trust and enthusiasm to do it, you need this one! I did my research and almost gave up until I found Complete Renovations. First project was a small bathroom for my handicapped husband to see if this was a good fit. The team helped give me a bathroom my husband can not only use, but loves! Their subcontractors/workers were not only some of the most courteous, helpful and friendly people you could meet, but their attention to detail, knowledge and expertise was amazing. Ticking all the boxes and passing with flying colors for reliability, professionalism, communication (big one in renovations Brad and everyone answered any concerns within 24 hours or before!) and respect for my husband's disability (insured no clutter on the floor, creating barrier walls for dust, etc.) we moved on to my kitchen. Having a vision of some of the things I wanted, with the team a plan was drawn up to encompass not only my wish list, but with input from them the transformation was amazing. James and Brad (with input from Courtney and Ashley) took my wishes, added suggestions (which actually improved what I was thinking), helped me pick out the perfect cabinets, backsplash, etc. We moved walls and a door to give me a much needed pantry and opened up the kitchen to the dining/family area to create a kitchen suited for Better Homes and Gardens or Architectural Digest! Thank you all for making my house a home I can enjoy! I am looking forward to our next project!

    Fabulous husband and wife team. Wonderful team members and subs. I had a awesome experience with…read morethem and will have them come back and do more renovations in my home.

    Markraft Cabinets

    Markraft Cabinets

    (3 reviews)

    This is an absolute garbage company with a garbage product. I'm the original owner of a house that…read morewas built with Markraft cabinets in 2021. I wanted to do a quick kitchen refresh and get new cabinet hardware. What should have been a 30 minute project turned in to an impossible task. The existing hardware has a standard 3 3/4" hole spacing. The new hardware I bought has the same 3 3/4" spacing. Imagine to my surprise that the holes drilled by Markraft installers are all over the place! They're 1/16" off here, a 1/16" off there, all of which results in the new hardware not fitting. How was the old hardware installed you may wonder? Well, much like the quality of the install, the hardware is complete trash and can be bent easily by hand. The installer bent the hardware to fit whatever haphazard holes were drilled in the wood. In addition to the random hole spacing (random despite templates being used and readily available!), some of the original hardware was secured with screws that had so much torque applied they were stripped to the point of having to be drilled out. If you're building a custom house, find a different cabinet supplier. This one is no good. If buying from one of the big builders where you don't have a say in the cabinetry, check for these things at a minimum (I'm sure there are other issues to look for that I have yet to discover) and get them corrected while the house is under warranty.

    Not happy!! Had bathroom vanities and mirrors installed by…read morethis company this year. Vanities were no better quality than could've gotten from a large hardware chain store. Paid for custom framed mirrors. Installed in March, one mirror had glue over applied, seeping out onto mirror. Took 7 months of constant calling to get mirror replaced. Replacement is worse!!! No glue seepage but the corners of finished wood frame have paint rubbed off!! Will never recommend to anyone!! Don't waste your money

    Backyard Specialist - patiocoverings - Updated May 2026

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