After my dog knocked my beloved MacBook Pro onto the wooden floor, you can imagine what happened…read morenext--the screen cracked in the corner. My Mac is my lifeline, so I needed to get it fixed as soon as possible. Thanks to Yelp, I was able to request quotes from multiple repair shops. Alex responded to my request on a Thursday evening, which I really appreciated. I received one other quote, but this shop was closer and significantly more affordable at $350 instead of $600. The next day, I spoke with Ahmad and paid in advance so they could order the replacement part. They informed me that it would arrive sometime between Monday and Wednesday. Later, they even called me back to confirm that I wanted a Grade A screen, explaining that while it wasn't completely brand new, it was still covered by a one-year warranty. If I preferred a brand-new screen, it would cost an additional $50. I asked Ahmad for his honest opinion on which option was best for me, and he recommended the Grade A screen over the new one. I trusted his advice and went with that option. I dropped off my Mac on Wednesday at 9 AM, and by 11:30 AM, I received a call saying it was ready for pickup. Ahmad made the entire process as smooth and painless as possible, and I can't express how much I appreciated that. I highly recommend this place!

I was in town and spilled wine on my MacBook pro. I freaked out because all my work stuff was in my…read morecomputer. I called around and found this computer repair place, and talked to Ahmed - very nice guy explained he would do his best to get it repaired as quickly as he could. The next day he called saying my laptop was fixed! I just picked it up and everything is working like it was. Unbelievable experience. This was the only place that could help me over the weekend. Thank you

I contacted this handyman contracting service through the Yelp Project feature, and even though we…read moreultimately chose another provider for the work in our home, they handled their part of the process exactly the way you hope a professional service will. They arrived right on time for the estimate, just as communicated, and their messages before and after the visit were prompt, clear, and easy to work with. The estimate itself was straightforward with no pressure attached, which made the whole interaction feel calm and respectful, and that goes a long way when you are trying to make decisions about home projects that always seem to multiply. We did not select them for this particular job, but based on their reliability and communication alone, they will absolutely stay on our list for future work because those qualities matter just as much as the final result and they demonstrated both without any fuss. [Review 95 of 2026 - 4538 in North Carolina - 25285 overall]

Raul is amazing! He is so thorough, clear, organized, and detailed oriented. Raul provides clear…read moretimelines and communicates so well. I definely reccommend!

I can't express enough how pleased I am with Mike and all the guys at PC Paramedics in Mint Hill…read more My issue was addressed promptly, professionally, and to my total satisfaction. I recommend them for all your electronic needs.

PC Paramedics saved the day for me! I'm from out of town and my laptop is crucial for work…read morepurposes. I opened it to find the keyboard wasn't working. I attempted to fix it myself but could not. I took it to them the next day and they identified a 'bug' even though I have Norton. William quoted me a price and was able to work with me when he saw the stress on my face. I left it and was called a few hours later to say it was done. It works better than it has in the last few years! Of note, they also mount TV's, cameras and have other services. I met a few other employees including the owner, all super nice. Highly recommend!

Great guy, clean service, fast transactions, no complaints…read more When we met the guy was friendly and professional

I gave Gary a high end MacBook I needed help with (after one positive experience with another…read moredevice). He suggested an expensive repair and I declined him doing the job. He said he would bring the machine back and now we're going on 11 months of not getting my machine returned. He promised to return it many times and since then it's just been excuses and now no response at all. When he started, the laptop was worth at least $1,000. Now, who knows.

I've used Glenn several times, and each time he's been exceptional, knowledgable and easy to work…read morewith. He's now located 4 hours away but we still use his services remotely.

A friend recommended them to me. They did a good job of retrieving data for me from a crashed hard…read moredrive. They were also friendly and the price they charged was more than fair. I like!

very helpful...excellent communications and integrity...highly recommend...their focus is on…read morebusiness systems, for example restaurants.

Larry is wonderful! He has helped our business reverse 6+ years of computer issues; from printer…read moreconnections to merchant services, he helps us with everything. Running a small business means computer issues can arise at any moment... Larry has always been prompt and more than willing to even troubleshoot over the phone with simple tasks. He's even fixed the oddities and kinks in our POS system that we had convinced ourselves we would have to live with. If you're a small business owner, especially in the food service industry, I would highly recommend him. He's truly a lifesaver and has the patience to deal with someone who is not at all tech savvy like myself.

The nicest and honest people to help you when your computer dies on you…read more They will go out of their way to provide options and help you tackle your equipment issues.

I have an old MacBook Pro laptop with a battery that was fast depleting, and a fan blower that was…read morein dire need of cleaning. Though I thought it might be time to buy a new computer altogether, decided to put it off for another year or so (since Apple store hours and services were limited at this time). Instead, I just bought a new compatible battery (thru Amazon) that could be replaced by Apple, or an Apple-authorized repair shop. After googling some reviews online, decided to call this repair shop. I was able to speak with Nick right away, and he made the whole process seem so easy and hassle-free...and said that they can usually do it within the same day. He also gave me a quote for the repairs. Not only friendly, but very helpful! Although I happened to visit the shop on a busy Wednesday afternoon, Nick managed to get my laptop battery replaced and the fan blower (?) cleaned within a few hours. He was even willing to work past their store hours to get it completed if necessary! Whew...I was SO relieved to hear that, as I would have hated to leave my personal laptop with them overnight. Not only was this process hassle-free and expedient, it costed under 100 bucks!! By now, I've tested my new battery strength, and it has improved tremendously. Also, the fan blower isn't as loud (almost scary). So overall, am very satisfied with the service and repairs...and I would highly recommend this place for anyone with any PC issues!

Jon was as reliable as always. Dropped off my laptop at 9:00am. Picked up around noon. He diagnosed…read moremy problem and got me up and running with his troubleshooting solution. I can now hook up to my extra monitor again. I am a very satisfied customer and cant get over how quick and easy they made it happen. Thanks Jon.

I can't say enough great things about Jon and Computer Doc NC! I called at 9:02am on a Thursday…read moremorning after not being able to get my laptop to boot up and Jon answered immediately and told me I could bring it in asap. I dropped it off with him and within 10 minutes he called and told me what the issue was. My motherboard was the issue and after discussing my options and my time constraints due to a work deadline, we decided that he would move my hard drive to a new laptop he had on hand. I was able to pick it up at 9am Friday morning. I was so amazed at their wonderful service, fair pricing, and speed at which my case was handled. I had no prior business with them so for them to be so responsive to my need was amazing. I will definitely use them for any of my future computer needs.