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Services - PC Paramedic

Device support or repair

Home network installation

Mobile phone support

1 More Service

Tablet support

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2 years ago

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5 years ago

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9 years ago

Excellent service! They were priced reasonably and ended up fixing my desktop on the same day!

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Review Highlights - PC Paramedic

I had a concern on my last repair and the Mint Hill store's Mike worked so hard to address it.

Mentioned in 2 reviews

Read more highlights

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CATJACKS - Catjacks installed Ethernet switch and cable management.

CATJACKS

(9 reviews)

Eastland

Excellent Communication, Installation and straightforward pricing from Darius at CatJacks!…read more I reached out to Darius to have 2 CAT6 drops and 1 Wireless Access Point Wired/Hung. Pricing was exactly as shown on the web-site. Scheduling was very simple using Calendly. On the day of installation, prior to our appointment, Darius texted me to ensure I was still available. I then received another 'location' text when he was on his way. Darius walked through the house and we discussed where I wanted each drop - for example, in the bedroom I wanted the drop to be just above my drawers, so that I could mount a TV there and easily plug in to CAT-6 rather than going over WiFi. Darius is very detail oriented and even went to the trouble of (measuring) to mount my AP to line up with the 2 lights that are in my hallway and entryway! After the walk-through, he marked each of the drops with painter's tape, then once again confirmed with me the locations. Darius vacumed/cleaned up after himself as he worked and did a very professional job - leaving the house in the same state as when he arrived, willing to explain anything he was doing. On completion, I tested the drops/AP - everything was good and we settled up! I'm very pleased with the work Darius did; as well as being very Professional, he is also a very personable chap who really knows his stuff. (to put in context, I'm an IT Infrastructure/Software Project Manager). In summary, I would definitely recommend Darius to anyone that needs either AP's to be hung or Network Drops!

Darius of Catjacks upgraded four telephone jacks fed by Cat 5 cable to ethernet jacks for hardwired…read morenetwork connections. His work was neat and orderly and was performed in a professional manner. Although I did not need it, he stated that he has the ability to run new ethernet cables without damaging walls and the need for a handyman or painter to patch/paint holes. His pricing seemed reasonable; however, I did not seek other quotes to make a comparison.

Swift Water

Swift Water

(3 reviews)

I don't usually leave reviews, but I must in this case. To give you some background, I had an…read moreentire Hayward system put in originally to automate everything for my pool. I had the pool company put a top-of-the-line system in because I really didn't want to spend a time monitoring everything. It is a larger saltwater fiberglass pool that we went with and we only put it in five years ago. The Hayward system was never that user-friendly, nor did it really tell you what was going on with your pool chemistry. So I was doing the test strips or I kept bringing in the sample waters for testing and was told something was way off. The local Pool company in Rock Hill came out and said my salt water generator was not working properly. They said, however, that everything else seem to be working well. So I took it upon myself too buy a Hayward salt-water generator, and install it myself as it was easy, but the system kept faulting on me, so I called the local pool company and they refused to come out, even though I wanted to pay them, because I did not buy the salt water generator from them. So after searching, I was fortunate enough to find Swift Water and the owner, Andy Shook. He came over promptly and did a lot of testing only to discover that the Hayward motherboard was crashing, and none of the other features were really working, so how the local pool company missed all this I will really never understand. Andy priced out putting in a new Hayward system for me, and it was really expensive and I was frustrated because Hayward has not stood up to test a time in my opinion. However, Andy was able to show me another solution, and I am thrilled. He priced everything out for me and wow, the system we ended up going with was almost the same as the Hayward system, it is such a remarkable upgrade. He installed a product named Poolside Tech and I am in love. It completely monitors my poor chemistry, so no longer do I need to do test strips or bring my pool water in. On top of that it integrated with the Hayward systems that were still operational so I didn't have to swap everything out which saved me a lot of money. The other thing about Andy I found is that he has to be one of the most caring owners I've ever found. He is able to monitor my pool water remotely and noticed an issue and came back to fix it without even me asking. So if you're like myself, and believe you pay for what you get and want quality, you need to schedule a time to meet with Andy and see everything he has to offer. He is a man of faith and old-fashioned business ethics and is so nice and refreshing to see these days. I am so impressed with how things are operating and his system that I wish I could leave a 10 star review on here. Thank you, Swiftwater and Andy Shook

Had requested hot tub repairs and accidentally also requested deck repair as well in the same…read moremessage.... (my fault. New to using Yelp) Swift Water (Andy S) had responded kindly and promptly along with referring me to another repair guy that could potentially get both projects done! The amount of professionalism here is unmatched.

Vellve Systems - Look new and like nothing ever happened

Vellve Systems

(50 reviews)

I was in town and spilled wine on my MacBook pro. I freaked out because all my work stuff was in my…read morecomputer. I called around and found this computer repair place, and talked to Ahmed - very nice guy explained he would do his best to get it repaired as quickly as he could. The next day he called saying my laptop was fixed! I just picked it up and everything is working like it was. Unbelievable experience. This was the only place that could help me over the weekend. Thank you

After my dog knocked my beloved MacBook Pro onto the wooden floor, you can imagine what happened…read morenext--the screen cracked in the corner. My Mac is my lifeline, so I needed to get it fixed as soon as possible. Thanks to Yelp, I was able to request quotes from multiple repair shops. Alex responded to my request on a Thursday evening, which I really appreciated. I received one other quote, but this shop was closer and significantly more affordable at $350 instead of $600. The next day, I spoke with Ahmad and paid in advance so they could order the replacement part. They informed me that it would arrive sometime between Monday and Wednesday. Later, they even called me back to confirm that I wanted a Grade A screen, explaining that while it wasn't completely brand new, it was still covered by a one-year warranty. If I preferred a brand-new screen, it would cost an additional $50. I asked Ahmad for his honest opinion on which option was best for me, and he recommended the Grade A screen over the new one. I trusted his advice and went with that option. I dropped off my Mac on Wednesday at 9 AM, and by 11:30 AM, I received a call saying it was ready for pickup. Ahmad made the entire process as smooth and painless as possible, and I can't express how much I appreciated that. I highly recommend this place!

PC Paramedic - itservices - Updated May 2026

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