This company gives new meaning to going above and beyond. They worked extra hours to ensure that…read moreour system was up and functioning at the highest level possible. The quality of service is hard to find today. Their efficacy and craftsmanship were exceptional. The owner came to our event to see what technical issues needed to be resolved with our system and came back multiple times to ensure everything was resolved. You would be hard pressed to find greater quality and value of service. Their efficacy service provided would have cost many times more by other companies. I don't think you can go wrong by using Core Technology Solutions.

When we needed to change the cloud service our company uses, of course I called Lilly, our go-to IT…read morespecialist. I know next to nothing about computers and this was very stressful, as all of us use this platform daily and the downtime would cause a disruption in our business. Lilly was able to get started on our project immediately and had it done in no time, working around our schedules. Not only does she know what she is doing, she has a very calming way about her that alleviated my stress. We are so lucky to have Lilly taking care of technology so we can take care of business!

When we started our home-based business in 2002, PC & MacHelp Center (Greensboro) set up our…read morenetwork system including our server and all software, etc. This has all been reconfigured a few times since 2002 by PC & MacHelp Center. We were encouraged by the IT person to set up our own .com e-mail addresses and run them through our own server and switch from Earthlink, which we did. He walked us through that process and set everything up. He required us to have 5 Static IP addresses through our internet provider. He recommended using a Mac Mini for our server, and at that time he installed Kerio on the server. He is the ONLY person who understands the set-up he recommended and installed. In 2024, he abruptly ended his service to our home-based business with no indication as to why. I contacted him for help, and he ignored me. He ignored our pleas to help us transition to a set-up someone else understands. We've called in a couple of other IT people who have absolutely NO idea how he has things set up. NO ONE understands Kerio, but if we don't renew it every year through a company in Durham we have no access to our business e-mails. The company in Durham admitted they don't even understand Kerio. They just sell licenses. Our entire livelihood runs off the conglomeration of hardware and software PC & MacHelp Center set up, and the Greensboro IT person decided he wasn't going to help us anymore apparently because we are a home based business, and he was doing us a favor. I didn't realize that PC MacHelp Center didn't help home based businesses since he jumped at the chance to help us from the time we started our business until 2024. He should have said that from the beginning and allowed us to work with someone who does help home based businesses. We've paid ALL of our invoices upon receipt. His decision to leave us stranded was out of the clear blue. All we need from PC & MacHelp Center is to get out of what they set up for our business and help us transition to another IT company, but they don't care. I do NOT recommend them at all!

This company has helped me on several occasions. They are very professional, tech savvy and…read morefriendly. Henry and Lamar are the two techs that I have personally worked with. I highly recommend using this company.

These guys are where its at. We were in fairly urgent need of IT support at our law firm after we…read morehad some major network problems and our old provider shut down its offices. Andrew was on and off the phone with me all weekend making sure we and all our devices were up and running. I really can't say enough good things about these guys or about how pleased I am. -Rob

Jon was as reliable as always. Dropped off my laptop at 9:00am. Picked up around noon. He diagnosed…read moremy problem and got me up and running with his troubleshooting solution. I can now hook up to my extra monitor again. I am a very satisfied customer and cant get over how quick and easy they made it happen. Thanks Jon.

I can't say enough great things about Jon and Computer Doc NC! I called at 9:02am on a Thursday…read moremorning after not being able to get my laptop to boot up and Jon answered immediately and told me I could bring it in asap. I dropped it off with him and within 10 minutes he called and told me what the issue was. My motherboard was the issue and after discussing my options and my time constraints due to a work deadline, we decided that he would move my hard drive to a new laptop he had on hand. I was able to pick it up at 9am Friday morning. I was so amazed at their wonderful service, fair pricing, and speed at which my case was handled. I had no prior business with them so for them to be so responsive to my need was amazing. I will definitely use them for any of my future computer needs.

I can't express enough how pleased I am with Mike and all the guys at PC Paramedics in Mint Hill…read more My issue was addressed promptly, professionally, and to my total satisfaction. I recommend them for all your electronic needs.

PC Paramedics saved the day for me! I'm from out of town and my laptop is crucial for work…read morepurposes. I opened it to find the keyboard wasn't working. I attempted to fix it myself but could not. I took it to them the next day and they identified a 'bug' even though I have Norton. William quoted me a price and was able to work with me when he saw the stress on my face. I left it and was called a few hours later to say it was done. It works better than it has in the last few years! Of note, they also mount TV's, cameras and have other services. I met a few other employees including the owner, all super nice. Highly recommend!

I dont know how they stay in business. They are rude, they act superior and they dont know anything…read moreabout IT. They treat clients like dirt and do horrible, horrible work. They lie, cut corners, treat employees like crap. Have seen the owner degrade every employee there--and customers too. I dont know why anyone would trust them to handle their IT needs.. I wouldn't trust them with a thumb drive. Their solution to everything : Turn it off and back on. Lazy, incompetent and untrustworthy.

Great communication and work. Quick turn around. Mark was…read moreprofessional and courteous! I would give Mark five stars. However, over all I gave four rather than five stars, because they do not wear masks. Not one employee in that small space had on a mask.

very helpful...excellent communications and integrity...highly recommend...their focus is on…read morebusiness systems, for example restaurants.

Larry is wonderful! He has helped our business reverse 6+ years of computer issues; from printer…read moreconnections to merchant services, he helps us with everything. Running a small business means computer issues can arise at any moment... Larry has always been prompt and more than willing to even troubleshoot over the phone with simple tasks. He's even fixed the oddities and kinks in our POS system that we had convinced ourselves we would have to live with. If you're a small business owner, especially in the food service industry, I would highly recommend him. He's truly a lifesaver and has the patience to deal with someone who is not at all tech savvy like myself.