I can't express enough how pleased I am with Mike and all the guys at PC Paramedics in Mint Hill…read more My issue was addressed promptly, professionally, and to my total satisfaction. I recommend them for all your electronic needs.

PC Paramedics saved the day for me! I'm from out of town and my laptop is crucial for work…read morepurposes. I opened it to find the keyboard wasn't working. I attempted to fix it myself but could not. I took it to them the next day and they identified a 'bug' even though I have Norton. William quoted me a price and was able to work with me when he saw the stress on my face. I left it and was called a few hours later to say it was done. It works better than it has in the last few years! Of note, they also mount TV's, cameras and have other services. I met a few other employees including the owner, all super nice. Highly recommend!

I was looking for a place to repair my TV. After calling a few local places, I settled on the only…read moreone that offered to repair while I waited and at a very reasonable price. That was two years and several repairs ago for different electronics devices culminating most recently with my son's two plus year iPad Pro which suffered a broken power button and was out of warranty. The company that goes by a fruity name would only offer a replacement iPad at a cost of nearly $700, whereas Fix Factor took it in and repaired it lickety-split and at a very very very small small percentage of the fruity price. To put it this way, Fix factor made my kid happy so I'm happy. Will keep returning and recommending to friends and family :-)

Great Service, fast service. Who could ask for more. Brought in an iMac for hard disk and ram…read moreupgrade and it was done perfectly in a day.

I needed a lightweight affordable laptop and Nolan had a great choice for my specific needs. He…read moredelivered it to my house and even followed up a couple of weeks later to make sure I was still satisfied with my purchase. I recommend Carey Tech Solutions for your computer needs. The service is top notch.

I was very pleased with CareyTechSolutions. I needed service on my laptop right away and without…read morehesitation, Nolan, within less that a days notice agreed to service my laptop. I dropped it off after business hours and Nolan had my laptop serviced and working the next day. I recommend CareyTechSolutions for your computer needs. This is not the first time I utilized the services of CareyTechSolutions. Each time, Nolan was experienced in his craft, as well as integral, and personable. Thank you Nolan. Will definitely utilized CareyTechSolutions again. Linette

If I could give one review I would. Not helpful. Doesn't live up to the standards with their…read morewarranty, closes at weird times with no notice, even though they fix your screen you still have problems. Not dealing with it. Expected a better company than I dealt with.

Quick service, very knowledgeable and reasonably priced. We have taken 4 phones here for screen…read morerepair. Happy every time.

Man I love coming here!! Said no one ever. After my WD external crashed and I had tried many, many,…read moremany "online thread" alternatives, I had to just suck it up and roll with it. I only called two places in the Charlotte area. I think both gave honest quotes upfront, knew it wasn't going to be good. Although both were comparable, I generally had a better feeling from speaking with Marlon from Rewave. Seemed like a legitimate guy, and I can still stand by that. I will say the cost post evaluation differed DRASTICALLY from what was quoted and at first I was not happy. I mean what people charge for this work can be pretty outrageous. Yeah I know you have a clean room and your special anti-static tools, but really? THAT much? Being straight with the guy I told him there was no way I could afford that and that it wasn't worth restoring for that kind of money. Luckily, he was sympathetic to the situation and worked with me a bit to get the cost down. On the tail end, he had the drive ready when promised, all files and folders restored on a new SEAGATE drive, which I purchased through them at a reasonable price. No offense Marlon, but I hope I never see you again sir!

RUN! I called and spoke to Andrea on Monday. She confirmed to come to the office to drop off my…read moreexternal hard drive for an evaluation/assessment. She confirmed they were not super busy and could get to it. I get to the office and there are no forms to fill out. I was expected to just leave my drive with the receptionist with no documentation or receipt of drop off or anything. I asked for at least a sticky note to leave my information on the actual drive. I should have turned and ran away at this moment. Andrea told me 24-48 hours for their evaluation and estimate to repair. I had to call several times and leave several messages to get a response. On Thursday late afternoon, I finally received an email with the estimate. I am a sole proprietor and it was completely out of my range for repair. I immediately replied to the email to see if they could work with me but again, no response. I decided to contact them to let them know that I would pick my drive up on Friday. I emailed and left messages and texted...no response. I get to the office Friday afternoon and there's no drive. The receptionist gets in touch with them and the owner calls back to tell me they are out of the office and to give me 3 options to get my drive back - (1) wait until Monday and return to the office for pick up, (2) pay them $15 for them to mail it to me the following week, (3) meet him in Concord Mills that evening when he is done doing what he was doing. None were acceptable for me. He did find a way to get the drive back to the office for pickup after 4:30 that Friday. When I opened the package, my hard drive had been removed from the protective casing. I brought this to the owner's attention via text and his response was "those are plastic casings and anyone else who fixes it will have to remove it and throw it away anyway". I was floored. All of this for an ESTIMATE that took a week to get. I dropped it off in tact yet had to pick it up disassembled. BEWARE! Do not trust your devices or your time to this company!

This location is vacant...no longer there. Lights out, zero items...this location is non-existent.read more

Amazing service. My phone was actually incorrectly fixed prior by a kiosk in southpark mall…read more A friend recommended this place. He fixed the prior mistakes as well as the current ones. Couldn't be happier. Ty!

I am so pleased with this business. I have been going to them when I need my computer fixed or…read moreneed a new one. They are very accommodating and very nice and reasonable. I took my laptop to them today for and issue and they fixed it. I have been going to them for 10 years or more.

Rude hot headed management. overcharges for repairs. repair took forever and never received any…read moreupdates. had to keep calling and kept getting the run around.

Jessie was awesome, knowledgeable and has the best customer service I've seen in years. Got my…read moreissues on both laptops resolved quickly and very efficiently. I am very pleased.

I had an external 1 TB hard drive stop working and took it to Firefold. They diagnosed the problem…read moreas a bad controller in the casing and replaced the controller/casing for much less than I had expected. I was operational in less than 6 hours. They are now my GoTo computer service company!