I don't usually leave reviews, but I must in this case. To give you some background, I had an…read moreentire Hayward system put in originally to automate everything for my pool. I had the pool company put a top-of-the-line system in because I really didn't want to spend a time monitoring everything. It is a larger saltwater fiberglass pool that we went with and we only put it in five years ago. The Hayward system was never that user-friendly, nor did it really tell you what was going on with your pool chemistry. So I was doing the test strips or I kept bringing in the sample waters for testing and was told something was way off. The local Pool company in Rock Hill came out and said my salt water generator was not working properly. They said, however, that everything else seem to be working well. So I took it upon myself too buy a Hayward salt-water generator, and install it myself as it was easy, but the system kept faulting on me, so I called the local pool company and they refused to come out, even though I wanted to pay them, because I did not buy the salt water generator from them. So after searching, I was fortunate enough to find Swift Water and the owner, Andy Shook. He came over promptly and did a lot of testing only to discover that the Hayward motherboard was crashing, and none of the other features were really working, so how the local pool company missed all this I will really never understand. Andy priced out putting in a new Hayward system for me, and it was really expensive and I was frustrated because Hayward has not stood up to test a time in my opinion. However, Andy was able to show me another solution, and I am thrilled. He priced everything out for me and wow, the system we ended up going with was almost the same as the Hayward system, it is such a remarkable upgrade. He installed a product named Poolside Tech and I am in love. It completely monitors my poor chemistry, so no longer do I need to do test strips or bring my pool water in. On top of that it integrated with the Hayward systems that were still operational so I didn't have to swap everything out which saved me a lot of money. The other thing about Andy I found is that he has to be one of the most caring owners I've ever found. He is able to monitor my pool water remotely and noticed an issue and came back to fix it without even me asking. So if you're like myself, and believe you pay for what you get and want quality, you need to schedule a time to meet with Andy and see everything he has to offer. He is a man of faith and old-fashioned business ethics and is so nice and refreshing to see these days. I am so impressed with how things are operating and his system that I wish I could leave a 10 star review on here. Thank you, Swiftwater and Andy Shook

Had requested hot tub repairs and accidentally also requested deck repair as well in the same…read moremessage.... (my fault. New to using Yelp) Swift Water (Andy S) had responded kindly and promptly along with referring me to another repair guy that could potentially get both projects done! The amount of professionalism here is unmatched.

I can't say enough great things about Jon and Computer Doc NC! I called at 9:02am on a Thursday…read moremorning after not being able to get my laptop to boot up and Jon answered immediately and told me I could bring it in asap. I dropped it off with him and within 10 minutes he called and told me what the issue was. My motherboard was the issue and after discussing my options and my time constraints due to a work deadline, we decided that he would move my hard drive to a new laptop he had on hand. I was able to pick it up at 9am Friday morning. I was so amazed at their wonderful service, fair pricing, and speed at which my case was handled. I had no prior business with them so for them to be so responsive to my need was amazing. I will definitely use them for any of my future computer needs.

Kevin and his team go above and beyond to help the customer. He will actually come to my house and…read moreservice my Wi-Fi and multiple computers. Computer Doc also has a brick and mortar building on Old Monroe and a wonderful staff to fix lap tops and towers. They always tell me a few days but the service is usually quicker than that. I have been a customer for over 5 years and run a business out of my home that relies on prompt on-line sales. Kevin and his team answer my calls quickly and help solve my computer problems fast. Bottom line: recommend them!

Randy is a nice guy and did try to repair my computer. He picked it up and dropped it off, and all…read moreof that is good. Unfortunately, after I paid him something like $375 his fix was not successful and the problem continued. I contacted Randy twice but he never responded.

My mother who is 81 and in an assisted living home, gave her laptop to my father to have fixed at…read morePC Guru. The laptop was examined in store, my father was told that it could not be repaired. They sold him a used laptop. I happened to be at his house when he came home saying that he had to buy Mom a new laptop. I was curious as to what was wrong with her old machine so I booted it up. Worked fine but was slow, I found and removed a program running in the background, then defraged her HDD. Machine ran great! The next day my Dad and I took the laptop back for a refund. The owner was not there, so we were told to return Monday. I had to work Monday through Wednesday out of town, so I went back on Thursday. The owner still was not there, so the clerk got him on the phone. He wanted to know what was wrong with the new/used laptop, I told him that I had never booted it up, and that I wanted to return it because there was nothing wrong with her old one. I was told by the owner Don that "this is not the way we do business" he then offered me a store credit. I gave the phone back to the clerk, and politely left. Clearly this is a business that has taken advantage of an elderly woman and man. There is no place in our community for a business that operates in such a manner.

Jeremy asked questions and provided friendly & prompt communication prior to service. He arrived…read moreon time to hang my 2TVs and explained the process step by step. He even offered information on his other services. Recommended!

Strange that a company that says they do home networking can't do home networking. Either this…read morecompany is looking to grab extra work or I was too far out from their location.

I posted a very negative review on September 29th stating that I have been unable to reach anyone…read moreat Hello Tech via phone, chat, or text. Today I got an email from them asking "How did Laiza do?" Who is Laiza? I was never contacted by Laiza or anyone else to repair my computer. Now I'm getting an email asking "How did Laiza do?" I replied letting them know I was never contacted by anyone. They suck. And, at this point, it seems like a made a donation and would like my money returned.

I had 4 medicine cabinet installed and the tech told me that the side mirrors were extra shelves…read moreand to toss them. He had disposed of the the hardware so i had to reorder the side mirrors costing me $170. Two days later the medicine cabinet fell off the wall because the top brackets were not in contact with the cabinet. Today I had some electrical work done in another bathroom and they had to remove the medicine cabinet and the said it was hung upside down and was the bottom bracket wasn't in contact with the cabinet. It was only a matter of time before that one fell. I had some minor damage to my wall when the medicine cabinet fell and HelloTec didn't even address it. The company was very difficult to work with. I had to sent them them photos and emails multiple times to get any help from them.