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    Recommended Reviews - HelloTech

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
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    1 year ago

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    Hello T.

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    2 years ago

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    6 years ago

    Devon did a fantastic job with the installation and addressing questions along the way. Professional, courteous, conscientious.

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    5 years ago

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    9 years ago

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    6 years ago

    He was great and provided me with additional tips on working my Roku. Very thorough and as a bonus he arrived early!!!

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    9 years ago

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    11 years ago

    Christopher was very polite. He explained everything he was doing and answered all of my questions. A very good experience.

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    9 years ago

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    Ask the Community - HelloTech

    Review Highlights - HelloTech

    “James was very nice and knowledgeable and made sure I was happy before he left.”

    Mentioned in 3 reviews

    Read more highlights

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    Vellve Systems - Look new and like nothing ever happened

    Vellve Systems

    (59 reviews)

    I was in town and spilled wine on my MacBook pro. I freaked out because all my work stuff was in my…read morecomputer. I called around and found this computer repair place, and talked to Ahmed - very nice guy explained he would do his best to get it repaired as quickly as he could. The next day he called saying my laptop was fixed! I just picked it up and everything is working like it was. Unbelievable experience. This was the only place that could help me over the weekend. Thank you

    After my dog knocked my beloved MacBook Pro onto the wooden floor, you can imagine what happened…read morenext--the screen cracked in the corner. My Mac is my lifeline, so I needed to get it fixed as soon as possible. Thanks to Yelp, I was able to request quotes from multiple repair shops. Alex responded to my request on a Thursday evening, which I really appreciated. I received one other quote, but this shop was closer and significantly more affordable at $350 instead of $600. The next day, I spoke with Ahmad and paid in advance so they could order the replacement part. They informed me that it would arrive sometime between Monday and Wednesday. Later, they even called me back to confirm that I wanted a Grade A screen, explaining that while it wasn't completely brand new, it was still covered by a one-year warranty. If I preferred a brand-new screen, it would cost an additional $50. I asked Ahmad for his honest opinion on which option was best for me, and he recommended the Grade A screen over the new one. I trusted his advice and went with that option. I dropped off my Mac on Wednesday at 9 AM, and by 11:30 AM, I received a call saying it was ready for pickup. Ahmad made the entire process as smooth and painless as possible, and I can't express how much I appreciated that. I highly recommend this place!

    J&Y Computers

    J&Y Computers

    (16 reviews)

    $$

    Starmount

    Customer service is amazing. I was looking for a four screen setup. And they made it happen for me…read more Price was amazing Any computer needs, they have it.

    Two weeks, no repair, and my laptop came back damaged. Avoid this shop…read more I brought in an Intel MacBook with charging and logic board issues. Apple's Genius Bar had already diagnosed it, and I brought their written diagnosis, the part numbers, and a repair process I had researched. Before going in, I called to confirm they offered this repair and was told to bring it in. At the shop, I was told a diagnostic fee was required, cash only, and I was given no receipt for the payment. I wasn't comfortable leaving my device, but I felt pressured and paid. I was told I'd get an update within two days. Timeline 9/9: Dropped off the device. 9/11: Got a call that suggested they weren't sure which device was mine. I was told the technician was still working on it. 9/17: I called for an update and got the same answer. Later that day they said they would try new charging ports, even though I had told them at drop-off (and Apple's diagnosis noted) that this had already been tried and ruled out. They said they'd text me a list of other parts to order. I never received it. 9/18: After I followed up by text, they said they couldn't repair it. I said I'd pick it up and was told to come between 6 and 7 pm. I texted during that window and got no response. 9/19: Went to the store and was told the device would arrive that evening. I followed up before closing and was told to come back the next day. 9/20: Texted to ask if it had arrived and was told to come the following day. 9/23: After I mentioned filing a police report, I was told it was at the store and I could pick it up. The laptop came back with scratches on the lid, missing screws, and cross-threaded screws. None of this was present when I dropped it off. Photos attached. In total: a cash-only fee with no receipt, missed promises, unanswered messages, no repair, and damage to my property. I would not recommend this shop.

    HelloTech - itservices - Updated October 2026

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