Gurlal did an excellent job cleaning all my vents and…read moresanitizing as well. From the start with their front desk setting up the appointment to Gurlal completing the cleaning - and going above and beyond - I felt I was in good hands and trusted them. Thank you so much for the honest and thoughtful service and care. I truly appreciate it at a time I was quite frustrated and needed dependable service.

Very proper, timely and efficient. Five stars on all…read moreaspects start to finish. 100% recommended.

All I have to say about these guys is wow!…read more Needed a job done that a couple other companies said they didn't think they could do. I messaged Jason and he said no problem and was able to book us in in just a couple days. Price was reasonable and it was a great experience. There are a lot of sketchy HVAC and duct cleaning companies in Vancouver so I am glad I found Home Duct Cleaning. They are legit!!!

Jason came on time and provided excellent service just as Yelp reviewers have stated. He cleaned…read moreabout 20 vents including two dryer vents and 4 bathroom vents without additional cost. Jason was very professional, honest, and explained everything he was doing. He showed me what he saw and offered helpful suggestions. I would definitely use them again!

The team at Veteran was terrific throughout the job…read more First of all, Jon was the only contractor out of the three I consulted who noticed we had a skirt roof, which limited installation options. I am almostt certain that there would be delays if this job was handled by someone else. Jon's price is very competitive, and he provided multiple quotes for different setups, which was extremely helpful. He was very responsive and patient, replying to emails quickly, even on weekends. This high level of communication also made the strata approval process very efficient. The installation took two days and went smoothly. The crew was friendly, respectful, and professional. I had to patch the drywall afterwards, and upon learning that, one of the team members gave me a free panel he said was leftover from his own renovation. I highly recommend Veteran for their exceptional work.

I received a great service from them, highly recommended! Jonathan was able to instantly solve the…read moreissue I was having with my heating system.

August 18, 2025: Thank you so much to Ron at Big Valley Heating & Sheet Metal Ltd for restarting my…read morehot water heater today. I appreciate this so much. This company always gives excellent service. They have previously fixed my furnace for me and I was very satisfied. I will always call this company when I need assistance. Their phone number is programmed into my phone. - Diana S. Maple Ridge, BC

My Fireplace never worked properly. I called Big Valley Heating. They set an appointment; phoned…read morethe day before to confirm. Their technician phoned me the morning he was arriving, showed up in the time frame he provided, and got it going. It works better than ever. Thank you Big Valley Heating and a shout out to Paul (the technician who fixed it)

It was very pleasant experience. I will see you for the next. Thank you for your professional…read moretouch on my furnace. It is happy now.

In early Dec. 2025 I made a requested an estimate and servicing to BCVAC for air duct cleaning,…read moreservice of tankless hot water system, furnace and fireplace. Service was made next day however, to my surprise, it was a contracted provider (Midland Mechanical) who spent a total of 95 minutes (8:45 am - 10:20 am) completing all the work. Air duct cleaning was questionable. Most registers were not removed; no brush was used to loosen dirt in the vents and only a tiny nozzle was used to remove/suction external dust. I had questioned BCVAC regarding the use of a portable vacuum and was confident that large suction tubing was not required for a home however, in my research, it is clear that the air duct service was less than adequate. Most of MM's time was spent with the fireplace for my non-functioning remote. An initial quote of $348 by BCVAC turned out to be a cost of $867.55 to MM. MM insisted that the charge for tankless water heater was extra (later confirmed as an oversight and rectified by BCVAC). MM replaced fireplace remote (charging an added $393 including labor) and I had to provide the batteries as he didn't have any!! I disputed the charge for labor and cost of the remote but he was insistent. I later discovered that he had replaced the fireplace remote with a broken one. This, I believe, was intentional, as he demonstrated to me that he taped in the batteries telling me it was to prevent them from slipping out of place. There was no packaging indicating the remote was new. 2 days later, the first time I used it, the remote didn't work. Upon investigation we discovered that the battery latch locks were broken. I immediately cancelled the cheque, notified BCVAC and called to have the remote (batteries included!) removed by MM. I believe that BCVAC should have assumed the role of notifying MM however, it became clear at this point, that BCVAC functions only as a mediary and assumes no responsibility for the sub-contracted work. MM was angry that I hadn't given him an opportunity to replace the remote but it was clear that he intentionally charged me for broken equipment. I wanted nothing more to do with MM. Curiously, following his visit to disconnect and remove the remote, the fireplace pilot wouldn't maintain a flame. I then contacted Heritage Mountain H & C (a very reliable company) who spent nearly 1.5 hrs. at a cost of $396.38 to install a remote that I had purchased online. He determined that the safety circuit had been removed and wiring to the thermal couple port was not connected. (How did this happen??) He also cleaned the burner area, fixed the log placement and also issued a detailed invoice. In my opinion, had the fireplace been properly serviced by MM, the burner area would not need to be cleaned nor would the logs be out of place. Jesse from BCVAC was very cordial, honoured the quote for tankless water heater and issued a $50 gift certificate for future use but this experience will not encourage me to use BCVAC again.

We have had several techs come to try repair our heat pump that was not defrosting properly. I…read morefinally discovered that Heritage Mountain specializes in York products and gave them a call. Jessie arrived on time, masked up and ready to go. He first listened to what I had to tell him about the problem and read the reports from the other techs that I provided. He then looked at all components of the system and zeroed in on a couple of obvious (to him) problems. Jessie worked diligently and was not afraid to share information with me as he was performing his job. After a short time he was able to get the heat pump running as it should. He then checked to make sure ALL components of the heating system were functioning together as they should. We were facing the very real prospect of replacing this heat pump, as we had dealt with a problem that no one else could repair, at a cost of thousands of dollars. Thanks to Heritage Mountain and Jessie for rectifying the problem, saving us the cost of replacing the heat pump and saving us from further frustration. I would DEFINITELY RECOMMEND Heritage Mountain Heating!!

We had Brad (of Heritage Mountain Heating and Cooling) install a new furnace, AC unit, and hot…read morewater tank a year ago (summer 2013). We chose Brad because he was very honest, approachable, and well informed. We felt he gave us good advice, and worked to save us money and get us the best equipment for our needs. We also found his quote was very competitive, which was fantastic because of the four companies I had quote, I like interacting with Brad the best. The installation went smoothly. Brad and the guys he brought in to help with the install were all reasonable to have working in our home. Brad seemed to do everything by the book and to the best possible quality. For example, an electrical box was installed where the electrician had popped out one extra access port than he needed. Brad commented that this would meet code and most people would accept it; however, he did not like it and so he came back the next day to replace the box. All the work seemed top quality. The only challenge with working with Brad was that he was somewhat hard to nail down on an installation time. He was always easy to get a-hold of via his cell phone, but once or twice failed to send me information via email that he said he would. The system has now been running for year and we are very happy with it and would choose to work with Brad again and would recommend him to our friends.

Great service!! Fair pricing!! Very professional and very friendly!! Ang was very knowledgeable and…read moreshowed great attention to detail!! Will definitely use them again!!

Very impressed with the service and value of our furnace repair. Dominic sourced an alternate to an…read moreotherwise very expensive and discontinued part. He explained everything clearly and was very respectful responding to our questions/concerns. Would not hesitate to call again.

Kam was fantastic! Very professional, punctual and made sure everything was completed 100%. I would…read morehighly recommend him.

I was very impressed with the fast service and follow up that Kam provided to improve the airflow…read moreof our furnace. Next day confirmation on the part required and replaced it a day later on a Friday evening after 6. Highly recommended.