My bathtub drain was sluggish for too long and I finally took action. My call was answered…read morepromptly and professionally, and appointment made for later the same day. My older tub is great but has a picky drain system. James arrived precisely on time, and figured out how to modify the original plug so water in and out were perfect processes -- like new. James was efficient and clearly skilled and experienced. I'd ask for him again. Home maintenance is expensive and I found Marvel's pricing competitive with other businesses.

They came and put a camera down the drain pipe for about 30 feet to the edge of my property this…read morepartially unplug the drain and released the toilet back flow. Showed me the numerous roots that penetrarte the clay pipe. I then ask their suggestion to avoid this happening again. Their ansmer dig the old clay pipe put Schedule 40PVC Pipe...$15,000.00.....I phone another plumber....did the camera....went an extra 10 feet to the connector with city of Vancouver. Conclusion....if I do what was suggested by Viktor at Marvel it would not solve the problem because the last 10 feet on the city side were just as bad....suggestion? Phone city of Vancouver 311 number...because I already had a back flow the came in 12 hours....they had a type of router they clean from the access beside the house all the way to the connector about 45 feet....showed me the results with their camera....clean...said the clay pipe is old 100 years old but i should not have issue for 10 to 15 years...job done in 80 minutes...cost? $ 0.00.....so you make your own deduction about Viktor and Marvel plumbing....either incompetent or......opportunistic/or......

5 years ago, I bought a Navien combi heater unit from them and in those 5 years, I've had them come…read morein 4 times to service the unit. On 3 of those times, they were extremely inefficient and wasted a great deal of time by doing the following: - calling their manager to get instructions on how the unit worked - bringing an instruction manual and spending several hours reading it ( later we found out that this person was a trainee and was learning on the spot ) - during the lengthy maintenance service, we'd peak in on them and noticed they were just sitting there staring blankly at the unit for over 15 minutes!! Like he was praying to the Navien gods or something!! Basically, we got the impression that they would take an inordinate amount of time servicing the unit in order to charge us an excessive amount for an anual maintanence. Each time they visited us, the service cost was around $500. On one occasion they had to do a special descaling process on the unit and that costed $650. We were really suspicious of why a 5 year old unit would require such costly maintenance ( our prior unit was 30 years old and only required servicing 3 times in that time span ), so we called around to other companies in the area and got a quote from them and none of them were quoting us anywhere near the amount the Good Gooys were. Just be very careful when they send over a "specialist" to take a look at your unit. They may be sending you an intern and even when they do send an experienced repairman, they seem to have a minimum service time that they'll spend looking at your unit regardless of the condition the unit is in. Don't be surprised if they charge you $500 to wipe some oil stains off your unit and quote you for 6 hours of work. EDIT: I just added proof that I did in fact purchase a system from The Good Guys as well as an invoice for one of their visits.

We got our air conditioning installed by these guys. The owner came and gave us a quote. We…read morewere going to install air conditioning in 3 rooms. On install day, they told us we couldn't install in one of the rooms because the window was too high to the ceiling and there wouldn't be enough clearance. It was disappointing because we really needed air conditioning in that one room. The install took an entire day. The guys are friendly and professional. I referred a friend and they told my friend I would get a referral bonus but never ended up getting anything so that was disappointing. But I would use these guys again because they sell Mitsubishi air conditioners and do a good job.

Got Nifty plumbing and heating to attend to my heat pump system which is not functioning as per…read morenormal. First technician came with minimal tool or preparation, spent time looking around and informed me that the capacitor is faulty, need to come back next day because he hasn't a replacement capacitor. Next day, however another chap turned up, attached a gas pressure metering device to the condenser, but did not refer to the capacitor. He guessed instead ( 90% sure, he said) the fault of the heat pump is due either to the TXV valve or the coil, and it's going to be labour intensive and expensive to rectify. Given the contradictory diagnosis from the 2 technicians and their somewhat uncertain demeanour, I ended up paying $ 365 for the cost of their service call and 2 hours of fruitless "lookaround".

For the cost conscious but quality driven consumer looking for a professional plumbing service, try…read moreto consider Nifty Plumbing. I did such for a leak stemming from my bedroom washroom (3 bdrm townhouse), hoping it wouldn't cost me an arm and a leg to get this repaired. The leak would drip down to the lower floors as well which was very concerning. I was not disappointed and quite impressed using Nifty. Jas, our plumber was outright professional, knowledgeable and answered all my questions giving me a scope of the work and kept me updated on what we found out as he tried to determine the source of the leak. I recall I asked a quotation before from a different plumbing service and they gave a grandiose estimate of what it would take to get it repaired including the stained drywall ceiling. Easily in the 5-6K range. I'm so glad I did not try them as it seemed to me they just saw me as a potential 'victim' for maximizing their earnings. My faith in reasonable and professional plumbing services has been restored. There are people and services like Jas who give you clear, professional, cost-sensitive and empathetic service doing what it takes to reassure you and get it done. Strongly recommend Jas and his company for your plumbing problems and needs...hopefully not as serious as mine.

Contacted Paul to fix a problem with the sink, he gave us a time and was right on time. His weekend…read morerate was the most reasonable and he was quick and efficient. It was nice to see a contractor tidy up the area that they worked in and throw out the excess material they did not require. Would definitely call him back for our plumbing needs, great service at a reasonable price.

As his company name would denote, Well Done Paul! Paul was punctual and professional...very pleased…read morewith his work and pricing. Again to sum it up, Well Done Paul!

Willem & Daniel quickly fixed one of my many problems with my 30-year-old ex-rental unit…read more In less than 90 minutes, they replaced the old, noncompliant hack job with two new taps securely mounted with water-hammer arrestors! They were on time, well prepared, didn't make a mess, and worked very well together. Super nice & great rates, I would call them again in a heartbeat!

We needed help installing a new Showerhead so I contacted Plumblink by email on Sunday afternoon…read more i received a response hours later with a note advising they would call on Monday morning. Call came early Monday and they arranged to attend at noon. Will attended and quickly solved the problem. Highly recommend. Fair pricing, great service, nice people...

Tony, the owner, and Sohrab the furnace installer technician, both gave us exceptional customer…read moreservice. Tony purchased a very reputable brand Carrier gas furnace for us. Sohrab did a very professional and detail-oriented job installing our furnace. We appreciate Sohrab going the extra mile in cleaning up all the work areas after he completed the project.

Called in Tony to request a quote for gas fitting. He and the technician provided good service…read morewhich was competent as well as economical. A review of the old furnace by a technician provided a quote which was very competitive. Tony and his tech coordinated a call to BC Hydro to confirm the double rebate for the specific model, installed a brand new furnace with the installation of ducts. I would recommend Tony and his team anytime. Btw, a really friendly guy.

Need some pipe work done on my relatives house so I called these guys up a few weeks ago, while I…read morewas in town. Its a fairly new small business in the surrey area composed of guys who have been in the industry for a really long time, which gave me some good reason to write a review about them, also the surprising fact that they didn't have any other reviews before I started writing this current one. Having used quite a few contracting companies in the past and having great to not so great experiences in the past this one did truly stand out to me. The whole approach, end results, and work ethic was just so on point. I do perform smaller scale work on my own house and cars quite often (within my capabilities) and I felt that the work was done to the same standard as I would have done it (read my other reviews I am super particular about work done to my car, house, etc.). Overall I am highly impressed with the quality of the work. 5 stars. Thanks Gary!

I've used Gary and smooth flow plumbing twice. The first job was replacing our outside hose bibs…read more Gary was punctual, and communicated very well. I found out that Gary and his guys have years of experience and are now mostly doing small jobs. When the work was done, he provided a well oorganized invoice and charged a reasonable rate. A few weeks after, one of the hose bibs failed. Turned out to be a faulty part. Gary corrected the problem at no cost to me. Super impressed. Been a few years since and no problems with the work. A few years later, I called on Gary and his guys to install and undermount sink and kitchen faucet in our kitchen remodel. Again he was very professional and did a good job. Two jobs well done. Recommended!