Service, Quality, Value. Warm Hearth Heating ticks all the boxes. Love my new Regency Electric…read moreFireplace and everyone from Rick, to Yuliia to Brandon B and Coson could not be more professional and accommodating. .....Terry Leitner

I am a Contractor, and wood burning is a headache to me. Now I just sent all my clients there for…read morewood and gas. They're especially good with difficult customers.

Called Kam up. Sent him a video and a couple of photos and he recognized the problem right away. He…read moreand his partner came over to North Vancouver within a few hours. He explained the problem, replaced the part and promptly got it working again. Very polite and friendly and the bill was the same price as the quote.

Kam was fantastic! Very professional, punctual and made sure everything was completed 100%. I would…read morehighly recommend him.

Alan provided prompt, friendly & professional service at a reasonable price when troubleshooting…read moreissues with our gas fireplace. We were able to avoid costly repairs through his assistance and great advice. Gil

AVOID. They installed a heat pump in my neighbour's unit…read more All is good until outside temperatures get low. When the outside temperature is below approximately 10 degrees Celsius, the unit, which they installed BTW maybe a couple of centimetres from my wall, vibrates very intensely. Once the temperature drops even lower it becomes truly unbearable. I'm getting headaches and even becoming dizzy. Based on my Internet research, the problem of heat pumps specifically causing problems like that for the neighbours of the heat pump owners is caused by either POOR INSTALLATION or a hardware problem. After dealing with the problem for approximately a year I am finally starting to understand it (with the help of AI). Now I'm collecting the data so I can get the strata or a court to enforce a fix for this problem.

Had Steve come with his son to look at a vent to be replaced. Gave us a price was very nice to my…read morehusband while here, but got a email saying he would pass on the job. Still unclear what happened. Told him the price was fine but he seemed like he was expecting more than he quoted. Don't waste your time. I now see he has not had a good review in 4 years.

We are a 51 unit CO-OP and we have used service only for over 18 years. The staff are very friendly…read moreand very knowledgeable. They go above and beyond with our yearly service. Not only do they do a safety inspection but they vacuum out the unit re paint the interior and clean the glass. When there is a mechanical repair it is scheduled and repaired quickly. thanks for the royal treatment for all these years. Robert .H Brooksford place Housing Co-op

We've used Heatco twice now, once to replace the furnace burner and the hot water tank a number of…read moreyears ago, the second time just yesterday to replace the complete furnace. Theo was the technician the first visit, and Sia did the recent call, both provided top shelf service. I found them to be on time, accurate, very fair price wise and ultimately highly trustworthy, along with being good people. They won't sell you something you don't need, but also won't just band aid a solution. They will recommend what is necessary to do now with an eye down the road as to what will be your best choice long term. In our case, they could have replaced the blower and other parts on the old furnace for about half the price of a new one (which comes with a 10 year warranty), so the decision was easy to replace the entire unit. Expensive now but don't have to worry about again. Cannot recommend these gentleman and this company enough!

Super impressed with the service. Called me back right away to book an appointment and kept in…read morecontact as well as came on time. He spent a long time trying to figure out the problem with my fireplace, however it ended up he didn't have he part to fix it, so he went away to find out where to get it. After spending two hours on it, he decided he would have to get a specialist to help with it. And he didn't even charge for the time! I really appreciated the professionalism and work to fix it.

Joel was awesome. They were at our place for routine maintenance and found a problem with our gas…read moresupply line and was able to get it all rectified the same day. Joel and his partner turned what could have been a loss of use of our fireplace and made our fireplace better than ever. He was also very tidy and kept any mess to a minimum. thank you Joel and the Sure Fire Gas team.

where do I start? Received a friendly returned call to schedules a gas fireplace cleaning . Kim…read moresaid her gas tech could come out this afternoon(same day service). Joel D. fixed the pilot light issues in minutes and fully cleaned the unit. It looks like I have a brand new gas fireplace! I know who I will be calling for all my gas repairs in the future. Thanks Kim & Joel. Few companies provide this kind of fast, professional , friendly service any more.

This company is fantastic. They have an unlimited duct cleaning deal that is a major game changer…read more I also love their priority one program basically offering everything a monthly contract does but for free. i recommend them to everyone.

In early Dec. 2025 I made a requested an estimate and servicing to BCVAC for air duct cleaning,…read moreservice of tankless hot water system, furnace and fireplace. Service was made next day however, to my surprise, it was a contracted provider (Midland Mechanical) who spent a total of 95 minutes (8:45 am - 10:20 am) completing all the work. Air duct cleaning was questionable. Most registers were not removed; no brush was used to loosen dirt in the vents and only a tiny nozzle was used to remove/suction external dust. I had questioned BCVAC regarding the use of a portable vacuum and was confident that large suction tubing was not required for a home however, in my research, it is clear that the air duct service was less than adequate. Most of MM's time was spent with the fireplace for my non-functioning remote. An initial quote of $348 by BCVAC turned out to be a cost of $867.55 to MM. MM insisted that the charge for tankless water heater was extra (later confirmed as an oversight and rectified by BCVAC). MM replaced fireplace remote (charging an added $393 including labor) and I had to provide the batteries as he didn't have any!! I disputed the charge for labor and cost of the remote but he was insistent. I later discovered that he had replaced the fireplace remote with a broken one. This, I believe, was intentional, as he demonstrated to me that he taped in the batteries telling me it was to prevent them from slipping out of place. There was no packaging indicating the remote was new. 2 days later, the first time I used it, the remote didn't work. Upon investigation we discovered that the battery latch locks were broken. I immediately cancelled the cheque, notified BCVAC and called to have the remote (batteries included!) removed by MM. I believe that BCVAC should have assumed the role of notifying MM however, it became clear at this point, that BCVAC functions only as a mediary and assumes no responsibility for the sub-contracted work. MM was angry that I hadn't given him an opportunity to replace the remote but it was clear that he intentionally charged me for broken equipment. I wanted nothing more to do with MM. Curiously, following his visit to disconnect and remove the remote, the fireplace pilot wouldn't maintain a flame. I then contacted Heritage Mountain H & C (a very reliable company) who spent nearly 1.5 hrs. at a cost of $396.38 to install a remote that I had purchased online. He determined that the safety circuit had been removed and wiring to the thermal couple port was not connected. (How did this happen??) He also cleaned the burner area, fixed the log placement and also issued a detailed invoice. In my opinion, had the fireplace been properly serviced by MM, the burner area would not need to be cleaned nor would the logs be out of place. Jesse from BCVAC was very cordial, honoured the quote for tankless water heater and issued a $50 gift certificate for future use but this experience will not encourage me to use BCVAC again.