Outstanding! Rob responded promptly to my text, and quickly understood what I wanted after a brief explanation and a couple of photos. (What did we ever do before smart phones!) He set up an appointment, Ryan came when promised, did the work cheerfully and efficiently, and Rob stopped by just to meet me, since I had called him on a recommendation from a mutual friend. Great to do business with a couple of born-and-raised North Vancouverites who care about the community, go the extra mile, and were nice to my cat. I wouldn't hesitate to recommend them (and already have, to my neighbours). read more