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Wilkinson

5.0 (1 review)
InexpensiveDepartment Stores

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14 years ago

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Barbour Factory Shop - Outside

Barbour Factory Shop

(5 reviews)

It's quality all the way. None of your Chinese or Mexican rubbish here. I got socks and tee shirts…read more My wife tells me the socks I chose looked horrible but I liked them. Once on my feet I won't see much of them. I toyed with buying yet another hat to go with the dozen or so I already have but rarely wear. I demurred. She on the other hand bought quite a lot including clothing for gifts. There were a lot of oriental customers with piles of clothing, hats, socks in their clutches.

The store is somewhat off the beaten path in an industrial area to the east of Newcastle. For…read morefolks without a car, the bus or Metro will literally drop you off next to the parking lot. The shop is like any factory store in the states. The front end is all first run merchandise at full UK MSRP pricing - zero bargains to be had there. The back portion is all outlet stuff that is discounted anywhere from 30% (most common) to 50% to 70%. You'll have to hunt through stuff in this section and it can be overwhelming. The sizing is well marked, but stuff tends to get jumbled up, hence the hunting. The staff are polite and try to help, but they seemed to be overwhelmed as well during our visit. You might want to take cash with you as the time we visited their card readers were down. They apparently aren't always good about warning to this and we spent an hour shopping and selecting things to buy before we were told cash only which was very frustrating!!! There is an off-site cash machine available that's a 10 minute walk away (and the staff is all too eager to direct you to it), but it's limited to £250 per transaction. Due to this we walked away from our experience at the store empty handed and unhappy. The bottom line is that unless you are a Barbour fanatic and are looking to make a pilgrimage, or you're looking for a recently discontinued item, there is little reason to visit this place unless you simply run out of other places to visit. You can get the first run items from legit Barbour retailers in the UK at the same price, (or less if you shop on-line.) For US customers, buying at a UK retailer can save you some money depending on the exchange rate, but keep in mind that a $400 jacket eats into your free customs declaration pretty fast. In addition, bulky wax coated jackets might push your luggage weights over the limits in which case the savings is lost due to baggage surcharges. Also, e-Bay retailers in the states can get you the exact same items for an equivalent value to or slightly better than UK pricing.

Primark - Main area of the store

Primark

(3 reviews)

££

This particularly large Primark opened last December and honestly, I can't get enough of it! Every…read moretime I go to Fort Kinnaird, this place is usually my first stop so that I can avoid the afternoon chaos later on. The layout is much better than its sister store on Princes Street and since it is all on one level, getting around is pretty easy as you can see everything from when you enter and you won't have to negotiate any of those dreaded escalators that make you go ALL the way round to the other side of the sales floor to get to the next one. The men's department is an adequate size and is conveniently located near the front of the store. The only downside to this, is that you will have to walk all the way to the back of the shop if you want to try something on as that is where the fitting rooms are located. Speaking of the fitting rooms, they are modern, bright and have never been subjected to horrific queues when I've visited. (Unlike the shambolic Princes Street store.) One thing that annoys me is the checkouts. They are also at the back, on either side (one set in lingerie and the other in homewares) and usually have slow moving long queues. This is not ideal when all you are buying is a t shirt, a pair of jeans and some sweets. Another thing that bugs me is the till staff. I know it must be horrible working 9-5 in Primark under the harsh fluorescent lighting and with demanding customers but a smile would be appreciated. It could be stocked a bit better and they should assign more workers to the checkouts to cut down queues but other than that, this store provides a less chaotic experience to the city centre store and is much better in many ways.

So this is a fairly small store with everything all on one level but stocks everything you need,…read morefrom clothes, homeware, lingerie, to kids and mens clothing too, the staff are lovely and helpful and all do a great job. There is only one complaint however in that you have to leave your basket if you want to try anything on which makes things a bit of a hassle. Apart from that well worth a look and with mcdonalds right next door what could be better.

Manor Walks Shopping Centre

Manor Walks Shopping Centre

(6 reviews)

££

Located within the heart of Cramlington this is a popular place to shop with a good selection of…read morestores. I say good, not excellent, as there are a few gaps - it could do with a book/DVD/CD store as the selection in the supermarkets is limited to current hits and new releases. There are toilets in Sainsburys, by the exit near Johnsons the dry cleaners and down near Asda. Of the three, I recommend avoiding the ones near Asda as they often smell unpleasant! The car parking is free, with plenty of spaces at the Sainsbury and the Asda end, but the car parks are regularly patrolled and there is a three hour time limit and a no-return policy. Mind you don't get caught out as they do enforce it! ATMs are spread through the centre - Sainsburys, Barclays and the Co-op have machines outside and inside Northern Rock, HSBC, Halifax and Lloyds have them so you're never far from one. At the time of writing the centre is decorated for Christmas and Santas's postbox is popular with the children!

Mannor walks is a thriving local mall which is very popular amonst locals and the surrounding…read moreareas. There is a medium sized ASDA and Sainsburys store and due to be a M&S simply food opening in 2014. There is 80 shops overall in the mall. The shops are fairly good there is the usual Greggs, boots, HSBC, Barclays and other well known retailers. The mall has not been able to keep up with the times though. Unfortuntaly it feels rather dated, South mall is newer though and more modern. However it's encouraging that the old Focus/B&M store has been knocked down and going to be a large shopping complex, M&S, Dunlem mill, PCworld/Currys coming soon. So in conclusion, fairly good mall nothing like metro centre or Eldon square but perfectly adqate.

Fenwick

Fenwick

(30 reviews)

£££

Fenwick is a large department store, located in Newcastle city centre, it's spread over five floors…read moreand is one of the anchor stores at Eldon Square Shopping Centre. Fenwick as a brand has 8 locations across the country and was founded here in Newcastle Upon Tyne. This location is their flagship. The store has entrances on street level (Northumberland Street) as well as entrances from the mall. The store is open until 7 pm on most days, although opening hours can vary, this means they're generally open an hour later than John Lewis, which is the mall's other main department store. The store is fairly attractive, with modern and older parts and the selection again is reasonable. The renovation is starting to show which is ongoing to celebrate the store's 140th anniversary. The Food Hall area reminded me a little of a smaller version of Harrods, pricey for sure but they had a variety of items appearing to be high-quality, including some meats which looked of a fantastic quality. I much prefer the technology section at John Lewis nearby, however - although Fenwick for sure wins on the Food Hall side of things. 4*

Thank you again to two great sales ladies Lindsey and Helen in the electrical department…read moredownstairs. I bought a magimix food processor, it wasn't a straight forward sale as I had to take it abroad. Lindsey and Helen really bent over backwards to help me find the right size, the colour I wanted, to wrap it well to take it on a plane ..... They couldn't have been nicer. A real pleasure in doing business with sales staff like that and they definitely make you want to shop at the store again.

Wilkinson - deptstores - Updated May 2026

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