Fenwick is a large department store, located in Newcastle city centre, it's spread over five floors…read moreand is one of the anchor stores at Eldon Square Shopping Centre. Fenwick as a brand has 8 locations across the country and was founded here in Newcastle Upon Tyne. This location is their flagship. The store has entrances on street level (Northumberland Street) as well as entrances from the mall. The store is open until 7 pm on most days, although opening hours can vary, this means they're generally open an hour later than John Lewis, which is the mall's other main department store. The store is fairly attractive, with modern and older parts and the selection again is reasonable. The renovation is starting to show which is ongoing to celebrate the store's 140th anniversary. The Food Hall area reminded me a little of a smaller version of Harrods, pricey for sure but they had a variety of items appearing to be high-quality, including some meats which looked of a fantastic quality. I much prefer the technology section at John Lewis nearby, however - although Fenwick for sure wins on the Food Hall side of things. 4*

I love Fenwicks! It's a fantastic department store with everything you could need under one roof…read moreand my personal go to place for a cosmetics and clothes fix! Whether it be perfumes,international foods from the food hall or homeware products Fenwicks has it all. There's a great choice of places to dine too including an American diner and Cafe 21 for those who literally like to shop until they drop. Plus what a bonus!! Every Christmas time they unveil their Christmas window (which changes each year) and flood Northumberland street with the cheery sound of Christmas music!

The website's layout makes it simple to locate precisely what you need. It is well laid out at all…read moretimes.

Quite a large Next on this retail park with more free parking which is always fantastic! The store…read moreis very well laid out, the staff always smart looking and in general a clean and tidy store. When Next hosts their sales they certainly pull in the crowds by offering upto 75% off their items! A variety of stock ranging from mens and womens clothes, kids clothes and plenty of homeware items aswell!

This is a good Marks and Spencer location, inside the Metrocentre in Gateshead. The store is fairly…read moremodern and has been refurbished recently, so the store still feels modern and fresh. It has pretty much most of what you'd expect to find from Marks and Spencer. The facilities inside the store are good and include a cafe, an optician and toilets. The Deli section did seem to be good, including freshly prepared salads, wraps and meals, but it did seem to be a little depleted later into the day. The store did appear to be a little understaffed, again this could have been due to it being the late afternoon, but it still was moderately busy on a Saturday. 4* - A nice store and a welcome addition to the shopping centre, the fact it is located right by the car park is handy too, to avoid carrying shopping around the mall.

Great selection in this large Marks and Spencer store convenitently located next to a large car…read morepark at one end of the mall. The Cafe Revive is always busy and does a range of hot and cold snacks and cakes. There's plenty of seating available and you can sit and relax without feeling like the staff are waitign for you to hurry up and leave. It does extremely tasty toasted sandwiches! The store itself has a wide range of good quality men, women and children's clothing at affordable prices. They don't do maternity clothing. It also does home furnishings and furniture as well as household goods and some toys and gift ranges for Christmas time. It can be tricking finding a member of staff to ask about items/sizes/where to find stuff but they are helpful when located. It's a very busy, well used store.

Quite a large shop with plenty for space. Everything from home wares to clothing, shoes and…read moreornaments. Very close to shopping precinct area, one of the few shops left open.no parking outside but a large free car park close by. Well worth a look in, if passing.

The newly refurbished store is amazing! Lovely place to shop, lovely staff and a brilliant cafe…read more Great array of stock at all prices. will be back!

I was'nt impressed when I visited Boundry Mills.I found it so big I was bored by the time I got…read moreround half of it. It has in it's favour some lovely homeware and a brilliant cookshop.I was totally unimpressed by the clothing range though,although there was a good range of shoes. The store is supposed to be a discount one but I did'nt think the goods were that much of a bargain.I've often got the same thing cheaper elsewhere. It's got a good sized cafe if you fancy a break and there is a huge car park too. I won't be rushing back to shop here,there's plenty other places much better to go to.

Despite being a good size over two large floors and a store one could even get lost in, as well…read morepointed out in the only other review for this store by Ben C, the size of this store is dwarfed by my local House Of Fraser store located at Manchester Deansgate, but the store second closest to me in Altrincham is smaller and less modern than this store, the modern feature is really important for a store in the 21'st century, especially in a shopping mall where they are unlikely to be restricted in terms of planning by restricted buildings etc, as is the case here with this branch of House Of Fraser being located in Gateshead. For me, being able to locate a House of Fraser (HOF) in a mall is incredible but this shows the size of the mall is just huge, for those who didn't know the Metrocentre in Gateshead is the UK's largest shopping centre. The floor seemed a little bit uneven in the stores, there seemed to be a slightly steep slope and individual store for every individual store/brand in the department store. None of the staff seemed too welcoming and friendly - a big let down. The store guide and menu right at the front of the store, which some locations such as Manchester Deansgate and Altrincham do not have is good, and saves you walking around the store for example to see what the restaurant/cafe inside actually serve, and it also helps you find what you want in the store too. A slight struggle in deciding an overall rating as I could argue for either a two or three star rating, albeit the three star rating in this case would be slighlt generous, albeit it is quite a maverick move to actually include a HOF in the mall, I feel this unique and interesting twist gives this branch an edge to just step over the mark and deserve a three star rating.

Ugh, I always get lost in here! There is no set path to follow, and there will always be an…read moreinstance where you are on one side of the store and the thing you need is on the other side. There are lots of clothing concessions like Barbour, French Connection, Ralph Lauren, Calvin Klein and more. The perfume department unfortunately doesn't have an end to it so if you hate being sprayed by the assistants, I advise you to enter through the upper mall or the car park and avoid the lower mall entrance at all costs. There is a pleasant looking restaurant on the first floor called Café Botanico which I will have to check out the next time I come down to Gateshead. Although it looked like the café didn't have their own toilets, so be prepared to walk to the other side of the store if you have to answer a call of nature. The stuff on the menu looks like traditional café fare like paninis, sandwiches and coffee. If you sit by the window, you get the view of angry drivers honking their horns at some of the lunatic drivers who come to the Metrocentre. I actually think this is quite amusing to look at because you will be relaxed in the centre and they will be stuck in their cars with rising anxiety levels and in the middle of bumper-to-bumper traffic jams. I do prefer Jenners and Frasers but this store isn't really that bad. It has just reopened after a facelift which has seen it gain lots more concessions and the aforementioned Café Botanico. All of the flooring has been replaced with birch planks instead of the old laminate. I also like the nice skylight that brings sun onto you when you go up the escalator.

Big store with large selection of goods ranginf from bathroom products to pet food to kitchenware…read moreto childrens toys. Very friendly staff with plenty of tills to go through as it gets very busy.

Busy store with a very wide selection of very reasonably priced goods including household ware,…read moreelectrical goods, toys, toiletries, stationery and DIY materials. I would say that frequently there doesn't appear to be enough staff manning the tills and the queues can be long and block the exits and top of the aisles but the staff are friendly in the main.

This is quite a small branch of the popular women's clothing chain Topshop but it still has all the…read morenewest trends in stock. There is also a Topman upstairs inside the shop. I love Topshop but often can't afford to shop there unless they have a sale on. I love the quality of their products and everything is always so different and unique.

This particular branch of topshop is located at the bottom of Silver Street next to The Carphone…read moreWarehouse. the building has 2 floors, one is for topshop and the other is for topman. The clothes they sell are really nice and there's always something new that I want from here! They keep up with the latest fashions, but they do have more classic items aswell. the staff can be a bit funny with you and there are the odd few that have a bit of an attitude, but this is pretty much par for the course in topshop outlets. Reasonably good value