people are not that friendly very miserable in fact but sometimes you can get a good bargain in…read morethere, but not everything is a good deal, worth looking around. Generally the health products are a good deal. Its always really busy in there so be prepared to queue up for a bit and get miserable people serving you at the same time. However it is worth going in there as some stuff is really good value for money!

Horrible customer service today... Said in reply to do you want a bag "yes please, don't think my…read morepaper one will stand up to a bottle of milk"... Said with a smile... In reply "what?" spoken incredibly rudely like I was a rude idiot... Scanned my items in a right huff then said, "a simple yes or no works you know..."... Well yes, but I like to treat everyone as a human and small talk/jokey comments are normal for me... Never realised it was so blinking offensive to people... I left saying "well, at least I wasn't rude or ignorant, unlike you..." wish I hadn't really needed the items or I would have walked off... Would appear basic manners are incredibly neglected when it comes to staff training

Fenwick is a large department store, located in Newcastle city centre, it's spread over five floors…read moreand is one of the anchor stores at Eldon Square Shopping Centre. Fenwick as a brand has 8 locations across the country and was founded here in Newcastle Upon Tyne. This location is their flagship. The store has entrances on street level (Northumberland Street) as well as entrances from the mall. The store is open until 7 pm on most days, although opening hours can vary, this means they're generally open an hour later than John Lewis, which is the mall's other main department store. The store is fairly attractive, with modern and older parts and the selection again is reasonable. The renovation is starting to show which is ongoing to celebrate the store's 140th anniversary. The Food Hall area reminded me a little of a smaller version of Harrods, pricey for sure but they had a variety of items appearing to be high-quality, including some meats which looked of a fantastic quality. I much prefer the technology section at John Lewis nearby, however - although Fenwick for sure wins on the Food Hall side of things. 4*

Thank you again to two great sales ladies Lindsey and Helen in the electrical department…read moredownstairs. I bought a magimix food processor, it wasn't a straight forward sale as I had to take it abroad. Lindsey and Helen really bent over backwards to help me find the right size, the colour I wanted, to wrap it well to take it on a plane ..... They couldn't have been nicer. A real pleasure in doing business with sales staff like that and they definitely make you want to shop at the store again.

A great store, I walked in and got exactly what I needed immediately, beautiful serviettes for my…read moretea party. There were a lot of other things I did not need so kept my eyes dead ahead. Lovely to see stores like this still in business in a market town. Go treat yourself today to something, anything, everything!

Barkers Department Store, situated in the centre of the High Street, offers an incredible range of…read moremerchandise, including some of the worlds leading brands of fashion, lingerie, menswear, shoes, handbags, cosmetics, cards, luggage, gifts and homewares. On the first floor is a recently refurbished 200 seat restaurant with views over the Applegarth Park and an excellent menu specialising in home cooking. The store also has an online shopping facility.

This is a department store on a small scale.It's rather quaint and old fashioned realy…read more They have the usual departments including beauty counters,clothing departments and household stuff and there is also a restaurant.The entrance is on the main shopping mall down from Hexham market. It's handy if you need something specific but there is'nt the choice that you would get in larger department stores.

A big store with 2 floors but still feels very cramped inside. Would be better if there was more…read moreroom to move about. An ok place if you're looking to buy something at a cheap price.

Boyes Store is part of a family chain and like all of them the Whitby one offers good value. I grew…read moreup going to Boyes,in fact we lived near one. I have allways particularly liked the sewing department. They have trimmings ,elastic etc.by the metre. They have loads of craft stuff, gardening ,clothes ,shoes. The DIY department is good . There are some very good special offers and famous names in clothes and electricals at fantastic prices.they have sweets and household items. There was one big disappointment---they stopped selling curtain fabrics which they had long been famous for. I couldn't believe it at first and assumed it was being moved.Then I tried stores in other towns and they had stopped too.

It's quality all the way. None of your Chinese or Mexican rubbish here. I got socks and tee shirts…read more My wife tells me the socks I chose looked horrible but I liked them. Once on my feet I won't see much of them. I toyed with buying yet another hat to go with the dozen or so I already have but rarely wear. I demurred. She on the other hand bought quite a lot including clothing for gifts. There were a lot of oriental customers with piles of clothing, hats, socks in their clutches.

The store is somewhat off the beaten path in an industrial area to the east of Newcastle. For…read morefolks without a car, the bus or Metro will literally drop you off next to the parking lot. The shop is like any factory store in the states. The front end is all first run merchandise at full UK MSRP pricing - zero bargains to be had there. The back portion is all outlet stuff that is discounted anywhere from 30% (most common) to 50% to 70%. You'll have to hunt through stuff in this section and it can be overwhelming. The sizing is well marked, but stuff tends to get jumbled up, hence the hunting. The staff are polite and try to help, but they seemed to be overwhelmed as well during our visit. You might want to take cash with you as the time we visited their card readers were down. They apparently aren't always good about warning to this and we spent an hour shopping and selecting things to buy before we were told cash only which was very frustrating!!! There is an off-site cash machine available that's a 10 minute walk away (and the staff is all too eager to direct you to it), but it's limited to £250 per transaction. Due to this we walked away from our experience at the store empty handed and unhappy. The bottom line is that unless you are a Barbour fanatic and are looking to make a pilgrimage, or you're looking for a recently discontinued item, there is little reason to visit this place unless you simply run out of other places to visit. You can get the first run items from legit Barbour retailers in the UK at the same price, (or less if you shop on-line.) For US customers, buying at a UK retailer can save you some money depending on the exchange rate, but keep in mind that a $400 jacket eats into your free customs declaration pretty fast. In addition, bulky wax coated jackets might push your luggage weights over the limits in which case the savings is lost due to baggage surcharges. Also, e-Bay retailers in the states can get you the exact same items for an equivalent value to or slightly better than UK pricing.

the under manager was extremely unpleasant rude and disrespectful to me when I was in that store on…read moreSaturday 3 rd February 2024. I am a 71 year old disabled pensioner with myriad health problems and a tiny assistance dog in a small pram which is a walking aid for me. I was treated in a bad way on the floor selling cutlery which was expensive but which I wanted to purchase.The young assistant had a couldn't care less attitude.So I walked away without saying anything as I am very polite. I approached the duty manager on my way out who totally misconstrued what I said to him. I have spent thousands of pounds in Binns over many years even when it was open in Middlesbrough.In this time of economic recession I am GLAD they are allowed to be rude so they won't miss my custom.A couple outside saw my distress and comforted me.He needs to remember NOT ALL DISABILITIES ARE OBVIOUS.As the nice Lady outside said 'Poor communication skills are paramount in all walks of life'.I will never go there again.

Binns is a massive department store, located right in the town centre. It has a number of diffeent…read morestores and brands within. in the cosmetics area all major brands are covered; clinique, Lancome, Estee Lauder, Benefit, Calvin Klien etc. In the clothing area their are labels and shops such as; Coast, Wallis and Oasis, along with many major shoe brands. It is ideal place to visit to buy an outfit for any occasion. It also offers men and childrens clothing, along with furniture and homewares.