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Phoenix, AZ

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Wilds Salon 24

4.6 (170 reviews)
Open • 9:00 am - 8:30 pm

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Subject: I Just Wanted to Feel Beautiful - Please Make This Right I've tried to stay silent. I've tried to be patient. But today, I woke up again devastated, with more broken pieces of my hair on my pillow. I stood in front of the mirror, heart sinking, running my hands through what's left, and seriously considered shaving it all off just to stop the emotional pain. I'm not just hurt. I'm heartbroken. I came to your salon as a loyal client, trusting not only in your skill but in your compassion. I believed I was more than a booking on the calendar--I thought we had a genuine connection. I thought my stylist was a friend. I kept telling myself, she cares... she'll make this right. But silence has been the only answer. What did I do to deserve this? I only asked to feel confident and beautiful for one of the most important days in my life--my sister's wedding. Instead, I left feeling humiliated. I couldn't even be part of the wedding party because of the state of my hair. And you knew how important that day was to me. I clearly asked for brown hair with strong money pieces and blonde ends. What I got was the exact opposite: dark black hair with massive, unblended chunks of blonde hidden underneath--like stripes. There were no money pieces, no brightness around my face--just a chaotic, patchy underlayer that doesn't even show unless I lift my hair. It's not just disappointing. It's devastating. I look in the mirror and feel like I'm in some kind of cruel joke--like the twilight zone. I've spent over $300 out of pocket already just trying to fix what was done. I've kept every receipt, every text, every photo--because I've had to explain this to so many stylists who were stunned by what they saw. I've had professionals tell me, "How could this have happened?" I even have video footage from the moment I was picked up from the salon because I needed proof that this wasn't just in my head. I wasn't asking for a miracle--just something close to what I requested. But what I received was so far from that it made me question my own sanity. And then, to be offered only a partial refund--as if that somehow compensates for the emotional and financial cost of this experience--is just salt in the wound. What's worse is the deflection of responsibility. I was told the salon doesn't stand behind the stylist, despite her working under your roof and your name. That's not just wrong--it's inhuman. I'm not just a client. I'm a fellow human being who trusted you. And I feel like I've been treated as disposable. I'm not trying to attack or shame anyone. That's not who I am. I have a big heart, and believe it or not--I would still forgive all of this if someone just stood up, showed empathy, and made it right. Please. Take responsibility. Show that this salon still values honesty, compassion, and professionalism. This situation is black and white. What happened was wrong. No one could look at what I asked for vs. what I received and say otherwise. I deserve better. And I believe you know that too.

Dolores D.

Here's an update from my nails. Like a week ago my sparkling polish was cracking I don't know why. Also my nail tips the gel has been coming off. Usually when I get my nails done they last a month. These barely lasted. My nail tech was really nice though.

Monique W.

I was in Phoenix for a trip, Las Vegas local, and I called J Anthony Salon & Spa on a Thursday afternoon. I needed a color touch-up. The receptionist was able to get me in to see Jackie. I let her know that I had long hair and that the appointment would take awhile. My appointment was for 4:30. I ended up getting there early and Jackie took me at around 4:00 P.M. Jackie took a look at my hair and we had decided to go back to my natural color and do a more of a balayage - blonde color. The whole treatment took about 4 hours. Jackie is amazing!!! She is super friendly and great to talk to. She took my hair style to the next level. Jackie did a fantastic job with my hair!! I felt so happy afterwards! She is amazing! I plan on getting touch-ups at this salon when I'm in town from Vegas! Price is a tad-expensive, but the quality is worth it! If you're a Phoenix local, check out J Anthony Salon & Spa!

Stephanie gave me THE best haircut I have ever had in my life! I have that light wight curly hair and she dusted it so freaking perfect I have to do nothing. It's not top-heavy and it falls just right. She's my haircut person for life now!

Kelsey H.

Working in my self-love routines is tough to do with the schedule as crazy as mine can be. With a little bit of impromptu free time they were able to get me in for a same day appointment and Anthony took amazing care of my hair! Cannot wait to go back!

Before on the right, left is the finished product of Ivett's natural talent.
Tammy M.

I was lucky enough to have Ivett do my hair today. I have been with her for years and I still feel lucky every time I'm in her chair. My hair is really thick and pretty long. Her patience and talent are beyond impressive. She takes the time needed to make sure every foil is perfectly placed, the bleach is evenly applied (no leopard spots or weird yellow to worry about here!) and when the perfect shade of blonde is accomplished and every color is blended perfectly (meaning my grey is now a memory) she really showed up and showed out with my cut. She is so calm and precise. Every piece perfectly cut, I absolutely love my hair. She has always done an amazing job and every time seems better than the time before. Even when it's "that time" again, people constantly stop me and comment on my hair. I will definitely be back next time and every time. @hairbyivett

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9 years ago

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12 years ago

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8 years ago

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6 years ago

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8 years ago

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9 years ago

Great salon, great vibe, great stylists. I followed Jeanie and Rob here from a different salon and am glad I did.

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7 years ago

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12 years ago

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6 years ago

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12 years ago

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10 years ago

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8 years ago

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12 years ago

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7 years ago

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12 years ago

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12 years ago

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11 years ago

I love Ciera! She's an amazing hair stylist and colorist. I went to Vidal Sassoon in Scottsdale before but I switched when I found her.

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7 years ago

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10 years ago

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12 years ago

Always the best service given by Jackie. I had make up tattoo and hair cut n colors and as usually it was top notch.

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10 years ago

Jessica is great, she gives the best manicures and is very accommodating. I am happy to have found her!

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10 years ago

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8 years ago

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7 years ago

Love this salon, first class treatment and stylists. Always busy so make an appointment, they will treat you right.

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12 years ago

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11 years ago

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7 years ago

Michelle did wonders with my hair! Great environment and convenient location. I'll definitely go back.

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8 years ago

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8 years ago

I'm SO happy to have found this place, Rob did a FABULOUS job with my hair & Diana is also fantastic with my nails! You all rock!!!

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8 years ago

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Ask the Community - Wilds Salon 24

How much is it extra to do Ombre design on gel manicure or shellac? or how much does it cost to get designs on gel manicure?

Hi, It depends what nail tech you work with they all have their own pricing. If you call the salon and speak to the receptionist she can help you get in touch with a nail Tech and know the exact prices your dealing with!

Do you do African American hair natural hair?

What are you looking to get done?

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Review Highlights - Wilds Salon 24

“I was in Phoenix for a trip, Las Vegas local, and I called J Anthony Salon & Spa on a Thursday afternoon.”

Mentioned in 28 reviews

Read more highlights

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Chelsey is the best!! I love how full my lashes look! Volume is a MUST!!

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Maintaining extensions every 2-3 weeks for fills

Wilds Salon 24 - hair - Updated October 2026

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