I wish I called them first. My issue was resolved promptly and the customer service continues to be…read moreexemplary.

We had squirrels in our attic and did not know it until the A/C was inspected. We got an…read moreimmediate return call and Urban Jungle came to our house, provided and plan, executed the plan, and we were impressed with his professionalism and courtesy. We give them a 10-10 being the best

I have the best experience with this company. The technician is super knowledgeable and he gets the…read morejob done quickly. He also gives us many good advices for future house protection

Quick to respond. Came quickly on a weekend. Explained everything very well. Would recommend.read more

Website stated this companh humanely preserve life of animal and relocate, if possible. However,…read morewhen employee removed a birds nest with 3 eggs from our front porch, he nonchalantly told me he just "threw nest on back of his truck". Completely overpriced for service ($270 to remove nest) and a disappointment as far as treatment of bird's nest and eggs. I gave 2 stars because he arrived on time and called beforehand.

Great company. I had issues with some pest and they came quick and remedied my problem. I highly…read morerecommend!!!

I called them earlier this week to show them my roof issues with piles of feces from a creature…read more Knowing I had no interest in handling it myself. I looked for a company to remove and treat the affected issues. I could see two areas when they came out they found one more. We assume it was raccoons not in the attic nor crawl space. First time having this issue but it's been resolved. I am a bit concerned since it rained last night post cleanup and treatment. I'm hopeful it solves the issue and I won't need to address again. There are no pictures post cleanup. I documented photos of what I saw to get an idea if I was calling the right company to handle.

Ruben and his team helped us with our mice issue. Ruben is very knowledgeable, honest and…read moreresponsive. Highly recommended!

I wanted the company to treat my house and yard for roaches and spiders, as well as give me a free…read moreestimate on fixing the problem the house is having with some rats. The person that setup the appointments worked with me to book both services on the same day. Manuel showed up on time and worked quickly and efficiently to treat the house and yard for insects. Then Craig showed up on time as well. He took the time to explain the steps to solve the rat problem. Even though I had to decline the services at this time, he gave me some advice to help slow down the problem until I can save up the money to get professional help. Manuel and Craig did a great job of being upfront and honest with me. They explained what they were doing throughly and made me feel comfortable moving forward with the company. I have enrolled in the bimonthly insect treatment program, and will update this post in a year or so to let everyone know how the continued relationship is going.

My issue is that your company charged us the second and final payment before completing the job…read more There is still work that needs to be done, and in less than four months the bats on the back of the house have returned. In addition, your company has repeatedly scheduled appointments where no one showed up and no one even called to explain or reschedule. On another occasion, the wrong technician was sent without the proper ladder needed to access the back of the house, which is very high and has many electrical wires, creating a serious safety concern. At this point, I would like this issue resolved promptly and professionally.

Did a few squirts inside house. Barely did the garage. Outside wasn't sprayed well, or the…read morechemicals were weak. Ants are still building around sidewalk and house. Ten minutes of work and they were gone. This is the third pest control company I have tried and apparently they all just S*ck!

I am very happy I found this company to treat my home and my 3.5 acres in Tomball. Rusty always…read moreresponses immediately if I call. His team is very friendly and knowledgeable regarding the bugs on my property. They use extra precautions around my chicken coop and my dog. They ensure webs and spiders are gone before they leave! I highly recommend this business to others!

So these guys are helping me with preventative maintenance on rodent and pest control - sealing…read moregarage (found a mouse there) and roof eaves and weep holes as well as checking for signs of anything along the way. They are professional and kind - a little old school, but in all the best ways! The gentleman, Pete, who comes out to do the HARD work - and it is HARD work - is caring for both humans and pests of all kinds. He is professional and respectful. He works fast and diligently. Best of all, he is super honest and will not stop until the job is done right. They are reasonably priced and they do not try to oversell!!! These guys are good people and they have my business longterm!! In terms of communication, they are a mom & pop shop (local business of people who care), but they are honest! They checked traps I put down and for any signs of rodent life, when they did not find anything - they said that I did not need traps at this time - that the preventative should do it! This is not a fancy franchise operation - they use text better than phone and send invoices by email. They are not perfect - no one is - but they acknowledge when they are wrong and fix it right away. One time, I did not notice an error in my invoice and they texted me to tell me the price was actually lower. They always respond to me and they show up - they always do better work than I anticipated. They quoted over the phone, stuck to the quote, did the work they showed me over the phone. They also showed me where my other exterior spray service has made some exterior staining on my brick and did not try to sell me on anything. Just shared so I could know and talk to the other company to fix it. Highly recommend!

Michael from Cypress Critters & Pests was a great experience for a problem. We realized we had an…read moreanimal in the house. I tried to contact other contractors, but Michael was the only one to respond immediately. He found a way to get on schedule asap. He completely an interior and exterior inspection, and found the hole in the softer area of the roof in minutes. He worked into the evening with absolute health and safety because he had to install the cage on the second story roof. He provided details to understand what we needed to do to catch the critter. Upon capture, he would be back to us asap with a gentle release. The cage was installed with quality around an 8 inch hole. Upon identifying that we were able to no longer have the animal in the house, Michael came back and performed excellent construction work to patch not only the hole, but the surrounding area . Overall, Michael's professionalism, quality of workmanship, responsiveness, fully transparent in explain all that needed to be done including cos that was reasonable, I made the right decision in hiring Michael's firm to handle a big problem. I would recommend Michael for not only removal of critters, but ant of the vast services he offers. Thank you Michael Scott Glash

Used AAAC Wildlife for years. They do a very good job at a fair price, prompt and courteous…read more Recommended.

Bryan and his team were amazing!! Thank you for taking care of the 10 foot gator in our…read moreneighborhood!!

Miguel and his team of technicians were very responsive and incredibly professional. Their work is…read morethorough and high quality. Highly recommend them!

I called your company thinking you were experts in ridding me of my rodent problem and our…read moreappointment was set for June 27, 2024.. Brian Williamson the sale rep told me that your company have the tools to eliminate my rodent problem. He quoted us $8,000.00 with $1,585.00 as a down payment & the rest would be financed. I called Brian letting him know that I now have the down payment. Instead of him returning to our home to collect the payment & have us sign the contract, he decided to forge both our signatures. Mind you, I gave him Karen Reese & he sign KRB and JB. Since June 27th, he is unreachable. Terminix technical came to seal the holes around the perimeter and the roof to prevent entry. Then came out again to lay a sticky trap in the attic, stove, pantry and garage. He have yet to seal the hole inside the house. After Hurricane Beryl, the sticky traps were empty. I asked if there's something much stronger than the sticky traps. He stated he will asked his supervisor. When the technician returned the second time, he place rat traps from Walmart on 7/19/24 and told me that his supervisor wouldn't approve of anything stronger due to the Humane Society, REALLY? Do those who are a part of the Humane Society cohabitate with mice, rats, & rodents? These things multiple worse than rabbits. Rodents are destructive and serve no purpose in one's home. Would you pay $1,585 down and finance $6,340.10 at 18% for a rodent epidemic inside your home. The technician laid down sticky traps which the rodents out smarted that and then they laid down five large wooden rat traps throughout the house and attic. Unfortunately, the rodents didn't take to the large wooden rat traps neither. Terminix, what are you going to do about the $8,000 problem? I will seek a lawyer of my choice to sue Terminx for the forging of our signatures and the outrages price to eliminate rodents that are still occupying our home. BEWARE, DON'T CALL TERMINIX FOR YOUR PEST CONTROL PROBLEM BECAUSE THEY ARE UNABLE TO DO SO! Terminix need to stick to Termites only!

We have been using Blackhawk Pest Management for the past year and half. Eddie was the first rep…read moreand this last time we had Jay. Both were very thorough and professional. I do have to say that Jay, even though he had a long difficult day due to a raccoon he had caught from a previous job, still had a great attitude and finished our job in the dark.

I absolutely love Blackhawk Pest Management. They are professional and reliable. If you have any…read morecritters in the attic, give them a call and they will resolve your problem. The cost is to very reasonable. Don't hesitate to give them a call because they will fix your problem.