Their birds are amazing. I bought a second one yesterday, and he's doing so great! Super tame, very…read moregentle and he's stealing the heart of my female already! Super nice family run business.

I left out pet bird in their care 2 years ago, came back from vacation and told she died. She was…read moresupposed to live at least 20 years and was only 5. They neglected her and place was filthy. They cleaned up before we picked out our sweet pet. She was at the vet shortly before vacation and was fine.

By far the best pet store in the area! Mark and his staff are very knowledgeable and helpful. The…read morestore itself has everything you could need for a pup. My pup attends bi-weekly swim classes with Julie, who is an absolute joy! He gets so excited once we turn into the parking lot because he knows he is going swimming! Julie has given him birthday and holiday gifts even though we just moved here about two months ago. Highly recommend this place for any of your doggo needs!

We love this place. They have such unique options for toys, treats, and gifts. The back rooms with…read morethe fish/reptiles are very cool and interesting. The service here has also always been wonderful. We come in frequently!

The selection of hard to find items is amazing. If they don't have it, they'll find it. The staff…read moreis incredibly knowledgeable and helpful. Wonderful store.

Long-time customer. Stopped in as I've wanted to start bird watching. Staff was very helpful,…read morewith feeder options and what seed options worked for which type of bird I was looking to attract. I've purchased dog-related items from this location for the past three years (how long I've owned my dog). Their prices are a bit higher than box or online retailers... but knowledge and supporting local businesses is worth the couple of dollars.

Have been coming to this establishment since it was in its previous location. Was on a job…read moreassignment in the area and went to check out the store. Long story (and assignment), but left town with a hand fed baby African Grey parrot! Had been a big dream; never thought it would happen. Going on twenty years later, he is still doing well. He has led quite the unexpected life. He travels all over the country (and loves it.) He has adapted well to everything. Usually with good cheer and a sense of adventure. I am convinced that is due to how well socialized he was when he was little -- and hand-raised by Jo. This is such a unique place. A store, yes, but more a baby parrot haven. They are raised like children. And it shows. You would like to purchase a parrot? Not so fast. You will be kindly, unobtrusively, but thoroughly checked out. Do you know what you are doing? Getting in to? Understand the attention and resource investments? For your lifetime (likely)? Does the parrot like you? (Really, the parrot will decide.) They might refuse to let you leave with one of their babies. Understand this transaction is taken that seriously -- before you go here. Otherwise, the store itself has everything imaginable parrot related. Questions will receive knowledgeable answers. I even got my veterinary referral from Jo. It is really hard to find a good avian vet. (We're still going there. Even if we have to drive hours to get there. Worth it.) The store has everything you could need for a parrot. Cages in every size and shape. So many toys -- screened for safety. Any healthy parrot food. There are play nets and exercise trees. And ..... there are baby birds. Jo finds responsible, local breeders who maybe have one or two breeding pairs of parrots. She finishes the hand feeding at the store and socializes the baby birds. I am convinced this is why Dorian has never plucked, screamed, bitten, any of the usual parrot behavior challenges. He is a cuddly, curious, adventurous soul. Jo's Exotic Birds is a serious parrot place. Just understand that the parrot's interests are respected here. Outcomes are reliably better that way.

Super nice store. They have everything you need. Lady on the front is so nice, and good prices…read more Just look at this cutie!

I have lived a block away for three years and decided to stop in to this cute little shop with the…read moreold painting finally. A mistake. Unorganized. Dirty. Stinky. I bought an overpriced dog toy covered in dust and seen brands I've never seen before as they're way older than me with sun faded packaging. I'm not sure how Gary opened this place, maybe it was once clean and popular but now it seems like a hoarders heaven. I can't imagine what anyone would need to buy from here besides bugs.

Gary is one of the nieces' persons I've ever met. And he is helpful and knowledgeable .And he…read moretreats you with respect. kathy

This is my neighborhood pet store. It's huge and, while they don't carry all the fancy upscale…read morebrands, they do have a large variety of most common brands of foods, toys, medical supplies, clothing, and a convenient grooming shop on site. They are very helpful and willing to work with you to get what you want from their suppliers. They also cover more types of pets than some of the smaller specialty stores. The prices are competitive and they offer lots of sales, bargains, and coupons. They still do delivery and will bring your package to the car if you order mobile! The workers are friendly and helpful if you need assistance. The best part is you can bring your well behaved shopping assistant inside on a leash! Everyone is always happy to see your well-behaved helper. Nobody, however, appreciates a pest and please clean up the mess on the aisle if you're "baby" makes it! Okay? You'll find great value! You'll find great service. You'll find great products. There's lots of parking! What more could you ask for?

Zero Stars. Booked a bath and brush/nail trim appointment for my 5 month-old pup; he has been there…read moretwice previously for the same service and never had a problem. When I brought him in, the person at the front desk was short and rude. After 2.5 hours, they called that he was done. When I arrived, they charged me $35 for a $25 service, then after I paid, was told they couldn't trim his nails because he kept peeing. Stated he "peed on me, don't know if he had to go the bathroom or what, but we didn't trim his nails". I asked, but you still charged me the full amount? She stated it was the package. I will never be back. I purchased all my animal feed, cat litter and treats at this location; I will never go inside this establishment again.

I make the trip from Bay View all the way out to WBU because it's such a friendly place and I love…read morebeing immersed in the birding experience. The staff are knowledgeable and ready to help you take heavy boxes and bags of supplies out to your car. Love the new remodel! And greeted at the door by the dogs who want to play fetch is a bonus. Their seed cylinders are handy for novice birders because they're longlasting and you don't have to keep refilling your feeder all the time. I like the Nutty for Nuts cylinder because it attracts many different kinds of birds to my feeder--I get all the woodpeckers in the neighborhood. I have to buy 8 cylinders to get my birds through the winter, they go through 2 every month, December to March. I like to see all the new products on the market, the different types of feeders, birdhouses, birdbaths, even squirrel and bat houses. Many books, coffee mugs, candles, knick knacks and other items to keep you browsing for an hour. The tv is hooked up to a livestream of birdfeeders elsewhere so you can see what kinds of birds are visiting other parts of the country. Their Facebook page is a great place to share your photos of birds and talk to other people interested in birding, and find out what the trends are in your neck of the woods.

Hey, thanks for the Indianmeal moth infestation guys. Please update your Quality Assurance…read moreprotocols. These things were from sealed seed cylinders and birdseed. Now I can't seem to eradicate them from my house. FYI: the larvae can eat through plastic and cardboard.

I have visited this store twice. On both visits I was greeted with friendly knowledgeable sales…read morepeople. I just added bird feeders to my backyard and started out just buying some things from a big box hardware store. I did a bit more research and wanted to attract more birds so I decided to visit this lovely little shop. On both visits the lady helping me was very knowledgeable and showed me the right things to get for my space. I never felt pressured to buy anything, on the contrary, I was given the information, then left to decide on my own. Both of my purchases were a big success. After what the country has just been through ( especially small business) I have decided I will try to whenever possible, SHOP LOCAL!!! I will be doing my bird business here.

I was looking for a durable, reasonably priced bird feeder that wouldn't break, was easy to clean…read more(especially with that weird purple finch eye illness going around), and easy to fill. (I looked at Walmart, Farm and fleet, and even bought other feeders that were not pricey only to have the squirrels destroy the plastic, or to have the mechanisms fail within one season.). I ended up purchasing Wild Birds Unlimited squirrel proof feeder, and after a couple of weeks loved it so much I bought another. Have had them for at least 2 years with a vigorous bird population visiting and many frustrated squirrels (both perch and clinger type birds love it). I just bought a third. They are about $50, but well worth it in my opinion.

Absolutely unacceptable grooming experience. My dog has been groomed here before without issue so I…read morebrought him back. While he can be anxious during grooming, multiple professional groomers have handled him without any issues. This staff clearly lacks the training or patience to work with anything other than a perfectly compliant dog. They shaved him down before even bathing him! Then called me about an hour later to pick him up because he was "difficult." He received no bath, no nail trim, no proper grooming--nothing--yet they still charged me. Charging for an incomplete, failed service is unacceptable. The groomer was rude and dismissive, even suggesting I "take him to the vet since he is "old" which made no sense given that this same business groomed him six months ago without any problem. No other groomer has ever had an issue with him. The manager was equally unprofessional and showed zero empathy, repeatedly stating, "You were given a service so we charged you half," instead of addressing the situation. My dog was also left sitting in a kennel before they even attempted grooming, despite us arriving on time. He came back visibly stressed and shaked and basically traumatized. No wonder people are running away from chain pet stores for services. This place should not be offering grooming. They're not equipped to handle different pets. I strongly recommend going elsewhere

We love Pet Supplies Plus in general. This location is great but is often out of our cat's food…read more Added plus here is the fish in the back and the dog washing area. We come here often.