1. Jo's Exotic Birds

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Kenosha, WI

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Jo's Exotic Birds

4.5 (11 reviews)
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Review Highlights - Jo's Exotic Birds

“If Jo's Exotic Birds doesn't have what I need, then they can always special order what I'm looking for.”

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Parrot Stars - Still available for anyone interested.

Parrot Stars

(42 reviews)

This shop totally blew my mind! I dropped by on a whim because I was curious to see what they sold…read morehere, as there was a big Parrot Stars truck in the lot. I stopped in and was surprised to see how exceptionally neat and well-organized this store was upon entering. There were plenty of bird cages and bird toys, in addition to various types of bird food. Not a thing was out of place. My favorite part of this store, however, was the bird room! There is an expansive space here where their available birds are currently residing. They have a wide variety of exotic and beautiful birds here, including budgies, cockatiels, macaws, umbrella cockatoos, and so many more. There are more that one in each variety. The birds are very well behaved (save for one who was doing his thing and squawking loudly every few seconds, lol) and lovely to admire. A pair of large parrots were out in the open and one lady pat one--which it looked like it enjoyed! I walked by one of the cages to admire another bird that was chattering away and I discovered that he could wave every time I said "Hi!" How cool! This location also offers boarding for birds in case you are away for a while. They have a separate space in the back entrance for the boarding area. The shop requires you to use hand sanitizer upon entering and to wear a mask. I approve! Overall, I can tell that these are some healthy birds that have received exceptional care. I've only had budgies in the past and noticed immediately how much larger, healthier, and sturdier their supply of budgies looked in comparison to the small, occasionally sickly, ones I see at Petsmart, for example. I definitely anticipate buying a budgie here in the near future and am hopeful that all of the amazing birds here find happy homes soon!

It's a cool store, but the thing is, the bird are NOT hand-tamed. We spent a large amount of money…read moreon a conure and as soon as we got home, I had the sinking feeling that the bird was not used to people. I just assumed for all their bragging and all the money I paid that the bird was hand-tamed. Hand-taming takes work and skills I probably don't have. It is also hard to hand-tame a bird after it is a baby. And it was not a baby; it was ten months old. It was not used to being held by people. It was in a cage with many other birds. I was led to believe differently. Now I have a bird who does not like people. I am not bringing him back; I am going to give him a good life. But this is not what I expected (or paid for). My advice is that you find a local breeder and get a bird who bonds with people.

Havahart Pets - My pickey senior cats Havaheart helps!

Havahart Pets

(25 reviews)

Everyone that works at the store is so helpful!! They have been supportive of my pickey eating and…read moresick kitties. They always recommend things to try and if something doesn't work out, I'm able to exchange it for something that does. They care about their customers.

what an absolute horrible business! They overcharge you & when you call them out on it they call…read moreyou a liar & yell at you & demand you never shop there again. Sorry, but when we come in WEEKLY and buy the exact same items, yet get charged a different amount every single time & then when we finally ask for a receipt for once to discover you over charged us you want to claim we somehow hid the "extra item". You searched your database to find my personal phone number to call to yelling at us & refusing to even allow us to speak. The second we'd try to say anything you'd hang up like a child. Your manager needs some serious training on proper customer service & how to actually talk AND listen to people. Also, learn to properly label your animals. just like the bamboo I called you out on before, that "banana spider" you have in there does not carry the spider morph. it is just a plain, single gene banana. When we pointed it out to one of your associates last week when we were in, he told us "yeah, we know, but we think it has a "wobble" so we labeled it as spider too. That's not how that works! Stop ripping people off & then yelling at them when your called out on it. Your manager needs to put her narcissism to the side, as someone who has worked retail management for over 10 years myself, I could never imagine telling a loyal customer who shops at my establishment multiple times a month, every month, for over 5 years now to never return rather than just accept that maybe my sales associate made a mistake. You are a grown, beyond middle aged woman, who acted like a toddler. Learn proper customer resolution skills!

Jo's Exotic Birds - birdshops - Updated October 2026

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