the best ever! Nail trimming for my girls(with longer wicks in their nails) can be traumatic …read more Emily with her steady focus and hands and Ashley with her ability to distract and comfort my girls... what a blessing to have Pet Supply Plus in my neighborhood and for having employees that care about their clients. Kolleen Ruffino- Kenosha, WI

The customer service at this store is just beyond amazing. I was in the store on Friday, August 22,…read more2025. I had to get some birdseed and each bag is 40 pounds. The employee said can I take that out to your car for you? It was such a blessing to me because I cannot be lifting that heavy bag due to breast cancer treatment and chronic pain. The girls there are gems!!

Staff is super nice and very helpful…read more Store is clean and well stocked. Bird feed, bird baths, feeders, and many other items. Very nice Store. Stop in and check it out!

Wonderful staff. They are so helpful. Big selection of foods, feeders and assorted gift ideas.read more

This store is fantastic. The staff and ownership here is very enthusiastic and eager to share their…read moreknowledge. They've got everything you'll need from species specific birdseed to houses and other accessories. On this trip we left with a new feeder + feed and some high quality suet. Definitely five stars for Flying Friends.

I moved from a high rise in the City of Chicago, out here to "the country". one thing I missed in…read morethe city were various types of birds. I wanted a bird feeder, but wasn't sure what type of setup I needed, so I contacted a local birder who recommended Flying Friends. Eric at Flying Friends recommended a setup and various types of feeds. He assured me that the birds would show up and told me what species to expect. Sure enough, after a week or so, I started getting visitors. We have had lots of house sparrows, house finches, black capped chickadees, red-breasted nuthatches, and an occasional woodpecker. I'm glad I went to Flying Friends. Eric is very knowledgeable and helpful. If I had not gone there, it would have been hit or miss.

Their birds are amazing. I bought a second one yesterday, and he's doing so great! Super tame, very…read moregentle and he's stealing the heart of my female already! Super nice family run business.

This shop totally blew my mind! I dropped by on a whim because I was curious to see what they sold…read morehere, as there was a big Parrot Stars truck in the lot. I stopped in and was surprised to see how exceptionally neat and well-organized this store was upon entering. There were plenty of bird cages and bird toys, in addition to various types of bird food. Not a thing was out of place. My favorite part of this store, however, was the bird room! There is an expansive space here where their available birds are currently residing. They have a wide variety of exotic and beautiful birds here, including budgies, cockatiels, macaws, umbrella cockatoos, and so many more. There are more that one in each variety. The birds are very well behaved (save for one who was doing his thing and squawking loudly every few seconds, lol) and lovely to admire. A pair of large parrots were out in the open and one lady pat one--which it looked like it enjoyed! I walked by one of the cages to admire another bird that was chattering away and I discovered that he could wave every time I said "Hi!" How cool! This location also offers boarding for birds in case you are away for a while. They have a separate space in the back entrance for the boarding area. The shop requires you to use hand sanitizer upon entering and to wear a mask. I approve! Overall, I can tell that these are some healthy birds that have received exceptional care. I've only had budgies in the past and noticed immediately how much larger, healthier, and sturdier their supply of budgies looked in comparison to the small, occasionally sickly, ones I see at Petsmart, for example. I definitely anticipate buying a budgie here in the near future and am hopeful that all of the amazing birds here find happy homes soon!

I called prior to traveling to this store, unfortunately wasn't told that they have cage size…read morerequirements for their birds. My cage is 32x36- I was told it needed to be at least 34 inches wide, but can be "overridden by a manager". Well either the manager did not like me or was really trying to shake me down to buy a cage from them because she would not "override it" Since my cage is as close to their "requirement" as possible, not sure what circumstances they would override this. Overall, was a very poor experience

Everyone that works at the store is so helpful!! They have been supportive of my pickey eating and…read moresick kitties. They always recommend things to try and if something doesn't work out, I'm able to exchange it for something that does. They care about their customers.

what an absolute horrible business! They overcharge you & when you call them out on it they call…read moreyou a liar & yell at you & demand you never shop there again. Sorry, but when we come in WEEKLY and buy the exact same items, yet get charged a different amount every single time & then when we finally ask for a receipt for once to discover you over charged us you want to claim we somehow hid the "extra item". You searched your database to find my personal phone number to call to yelling at us & refusing to even allow us to speak. The second we'd try to say anything you'd hang up like a child. Your manager needs some serious training on proper customer service & how to actually talk AND listen to people. Also, learn to properly label your animals. just like the bamboo I called you out on before, that "banana spider" you have in there does not carry the spider morph. it is just a plain, single gene banana. When we pointed it out to one of your associates last week when we were in, he told us "yeah, we know, but we think it has a "wobble" so we labeled it as spider too. That's not how that works! Stop ripping people off & then yelling at them when your called out on it. Your manager needs to put her narcissism to the side, as someone who has worked retail management for over 10 years myself, I could never imagine telling a loyal customer who shops at my establishment multiple times a month, every month, for over 5 years now to never return rather than just accept that maybe my sales associate made a mistake. You are a grown, beyond middle aged woman, who acted like a toddler. Learn proper customer resolution skills!

I came here to donate supplies recently. When I did this a few years ago, volunteers were very…read moregracious; I was offered a tour, and had pleasant conversation with people there. This time was very different. We were greeted by "do you have an appointment"; no hello, good morning, nothing. I had a large cage in my hand. When I explained that I had arranged with one of their staff to donate, they didn't seem to know what to do. One manager was apparently there, but he was on the phone and didn't have time for us. They finally had us put everything on the floor. After a moment of awkward silence we just left. I drove an hour to donate many supplies, but left feeling like they thought it was an intrusion. Not a very welcoming place.

We cane here to volunteer, not to choose a new pet. It's an impressive place, very well run. There…read moreare more than 100 birds here, ranging from finches to macaws. All the volunteer workers were so nice and helpful. They educated us on the different breeds and how to care for them. The birds here are cared for remarkably well, including clean cages, daily fresh salads and monthly vet checkups. You can't just walk in here and walk out with a bird. They vet people extensively, because these animals are a lot of work and some live to age 80! Be patient with their process. It makes sense.

I came back just like I knew I would. When my son's(also named Eli) parakeet passed away, he was…read moredevastated. I reached out to Eli (the owner) through text later in the day than I should have‍,but he responded right away. Eli had a bird in mind for my so;, upon arriving to the store, she was perfect. Aqua is the sweetest bird we have ever had, she and my son love each other quite a bit. After bringing her home, Eli was still very helpful. Given what had happened to my son's prior bird, Eli was able to answer my questions or concerns for anything I brought to him and was very responsive and kind throughout. I'm a little jealous and want one for myself now. lol Thanks again!

They moved to this new location. Got various beautiful birds, the owner Eli really cares about his…read morebirds and finding perfect ones for you.

When we moved to the area last year my biggest worry was finding a new pet sitter that I could…read moretrust and rely on as much as our previous sitter. I contacted Ben months before we moved to find out if they served my area and he made sure I had both a primary and backup sitter for my Greyhounds. Beth & Cheryl both met & exceeded my expectations and love my hounds like family. My dogs are my "kids" and they take care of them just as I ask, so I don't have to worry so much when I have to leave home. I also foster greyhounds for my adoption group, so often times we have a "visitor" that has been easily accepted and cared for. Any Greyhound person will tell you how much trust they must have to have someone else take care of your hounds! LeashTime online scheduling, and various payment options also make KPS easy for pet owners. I definitely recommend KPS!

I've used Kenosha Pet Sitter for many years, they are always reliable and take great care of my…read morepets. I highly recommend them.