We love this place. They have such unique options for toys, treats, and gifts. The back rooms with…read morethe fish/reptiles are very cool and interesting. The service here has also always been wonderful. We come in frequently!

Shutter this business with verbally and physically abusive owner. We had a grooming appt on March…read more1, 2025. Dropped dog off in early afternoon. Groomers explained that while the store closed at 5 that they would be running past 5 for our dog. The groomer called at 5:09 pm (time stamp of call attached). I immediately headed over to pick up our dog. I entered the store and walked to the grooming area and asked how it went and was told my dog was great as usual. Upon beginning to walk out of the grooming area one of the groomers remarked that I will be charged a dollar for every minute after 5 pm. I turned around and calmly indicated this was unacceptable. I believe a consumer has every right to dispute something that is patently wrong. I explained the chronology thinking that these groomers may not have been privy to the earlier conversation.They were adamant that this was my fault even with the explained background. They said late charges would be waived but if it happened again this would be strictly enforced. We prefer to support local businesses as often as we can. I thanked them for the consideration and tried to pay. Without any provocation or effort to understand the interaction, the owner of the store aggressively approached me. In a loud voice attempted to dress me down for being rude to his groomers. Without taking his bait, I calmly indicated that he misunderstood the situation. He began screaming at me in a profanity laced tirade while repeatedly pointing his finger in my face within a foot of me, while repeatedly calling me an asshole. I respectfully requested that he stop verbally assaulting me and not point his finger in my face. Not once was my tone above conversational, even mentioning that he was the only one yelling and being disrespectful. He continued his profanity laced tirade and finger pointing for at least 7 minutes. I continued to try to reason with him to no avail. After the tirade wound down he walked over to the grooming area and advised that all my dog's future grooming appts were to be canceled. Overhearing this, as he walked back to the cash wrap, I asked if he had just canceled all future grooming appts for my dog. He screamed yes and continued to tell me off some more. I calmly asked this owner if it might be better to step back and interview all groomers that day to truly understand the situation. For a moment it seemed cooler heads prevailed and he said we can keep our next appointment, but that my daughter was not allowed to drop off or pick up, and that I had to and if the lateness occurred again we would not be allowed back. Again, although his behavior was reprehensible and unprofessional, I did not take the bait and simply replied asking if we were able to keep our remaining appts on the grooming schedule or just the next one? Seemed reasonable given what had transpired. At this, the owner restarted his profanity laced tantrum and inappropriate finger pointing, adding that he wanted me to get out of his store. He aggressively walked over to the door where my dog was standing and seriously approached my dog in a threatening manner. While keeping my dog in view so as not to have any animal abuse occur, I looked at the owner and, again calmly asked if he prefer I leave immediately or after I pay. He didn't even respond, so I proceeded to pay for the grooming ridiculously even adding a tip even after all that had happened. After getting my receipt I tried to leave, and instead of leaving well enough alone this owner continued his childish tantrum also yelling that I should never come back. I responded that this would not be a problem and that it was so unfortunate that he injected himself into the situation without doing any due diligence to understand what had occurred. I went above and beyond to remain calm making every attempt to diffuse his ridiculous behavior. He should not be in customer service. He should not be allowed anywhere near families most precious members. He is unhinged and his behavior is dangerous if not illegal.

They have an amazing setup to visit animals. I adopted 2 kittens from them, got all the supplies at…read morea discount and both were fixed with the money from the adoption.

I frequent this location to get items for my pups. This store has an excellent variety of items…read morefrom all the different kinds food (large frozen as well). I like that they only carry products that they believe in. They truly do have a good selection of all the products they carry, from toys to treats to supplies. I will say- Most of the time the customer service is excellent, but sometimes that isn't the case. There have been instances where they make you feel like you're bothersome. (However, I do understand how hard customer service is!) They usually have shop pups that great you when you come in! Obviously a pet friendly place. They have nail trimming events and other fun events, like pool jumping contests for the pups in the summer. They have a loyalty program as well that includes buy a certain number of bags of food, get the next free.

Was trying to find a new flavor of cat food for my cat who had decided to stop eating the one he…read morehad eaten for 2 years. Pet Supplies Plus had many selections to try. We found one he loves. I came back in to buy 12 cans.

Charming loves coming here for his treats but also for the treatment he gets from the staff…read more Special shout out to Haley for always taking care of charming when he goes in for his paws & ears cleaning appointment. And thank you to Krysta today for giving him a great grooming service. I'm happy with how professionally you guys take care of him. Definitely booking another appointment pretty soon.

The selection of hard to find items is amazing. If they don't have it, they'll find it. The staff…read moreis incredibly knowledgeable and helpful. Wonderful store.

Long-time customer. Stopped in as I've wanted to start bird watching. Staff was very helpful,…read morewith feeder options and what seed options worked for which type of bird I was looking to attract. I've purchased dog-related items from this location for the past three years (how long I've owned my dog). Their prices are a bit higher than box or online retailers... but knowledge and supporting local businesses is worth the couple of dollars.

My family loves Marine Land Pets! We typically buy lots of crickets for our tarantulas and visit…read moreoften. Just brought home a Pacman Frog last week though and great customer service with that purchase and our little frog is doing great! Sometimes we just come in for 6 crickets and to say hi to Mary and the tortoise Pebbles!

I've had a pretty disappointing experience at Marine Pet Life. There were multiple times where I…read morefelt ignored as a customer, and the overall environment just didn't feel very welcoming. Some employees came across as negative or uninterested, which made the experience uncomfortable. I think the store really needs to work on communication and customer service. Customers should feel acknowledged and respected when they walk in. The one positive experience I consistently had was with Mary -- she was kind, attentive, and actually listened when I had questions or concerns. I hope the business takes customer feedback seriously and improves the way they interact with people moving forward.

I'm really disappointed with my first (and last) purchase from What's In The Bowl. My husband and I…read morestopped in for the first time this week and I purchased a plush toy (for $25!) along with a second toy for my small special needs dog. He loves plush toys (he's missing most of his teeth) that have a larger plush component and then inside there are smaller plush's they can pull out. I purchased this "premium" one that had 3 birds in a "birdhouse" (or a grass hut?) for him. The next day I gave it to him and within minutes I noticed a plastic piece on the ground and saw that the bird he had in his mouth had a hole in it. I immediately sent a message to WITB because I couldn't believe I spent $25 on a toy there and plastic was coming out. Today I got a message back from someone there. I was really ticked by the message (included). It came across as a "too bad, so sad" reply. How am I supposed to know what your policy is? I've been there one time. It could've been worded much differently even without a refund. It left a bad taste in my mouth and I won't be back.

We stumbled upon this pet food store on a trip to Sendik's one lazy Sunday afternoon. It is an…read moreamazing place to not only pick up food and treats the staff is extremely knowledgeable about giving your pet the right nutrition. Outside of the toys it appears that just about every thing else is either made right here in Wisconsin (shop local) or from other US produced manufacturers which is awesome! We have been there a handful of times now and it is now our go to pet supply shop for our little Rosy!

This feed store is incredibly unique in the little but busy town of Merton. I get my bird seed…read morehere (#25 bag of premium seed mix) for $18. While I am inside the tiny "store" I am greeted by live chicks, and feed for a wide spectrum of animals: dogs, cats, horse, chickens, pigs, birds, rabbit and small animals. Also bedding and hay and then add in gifts and accessories. All in a very small shop. Whether you are a small or large hobby farm, check out their website and it will give you lots of info about all they offer. And the pricing is really good. Drive up, pay and they load your car. The steps inside are small and old, no real accessibility, but everyone who works here is helpful. I have barely scratched the surface of what Merton Feed does. It is so great to have an old-fashioned no-nonsense feed store to shop instead of the big box places. It is absolutely worth the drive.

Always friendly, helpful and the way a feed mill should be. It's not Petco, it's a Mill. Carry…read moreeverything I need from salt, to straw, to seed.

The owner has a huge heart. While I was there a man walked in with a lost sweet dog that he was…read moretrying to find the owner for. The owner gave the doggie water, food and posted a flyer in hopes of uniting the owner. A great selection of dog and cat items! It feel good to buy local!

Truly a wonderful nook to checkout. This pet shop is filled with the finest pet goods. Love going…read morethere.