I will be reviewing Petco's auto ship service. I signed up for the service and the very first…read moredelivery was a screw up. They don't use a standard delivery service. I received an alert that it had been delivered along with a photo. It was delivered to the wrong house. Or course the customer service rep offered either a refund or replacement, that would probably take a week to receive. My cats needed the food this week. I tried their auto ship service because it was a few dollars cheaper. But it's not worth the headache. I will be returning to Chewy. I have never had any issues with their auto ship service.

This will be our last trip into the Pet o on Stroop Road. The staff is rude, disrespectful and…read moredismissive. Went in for crickets and when I changed my mind about how many I wanted she said" This isn't hard". I don't have to let anyone talk to me like that so we will take our business to Petsmart.

Every time excellent and helpful service with a smile!!Ever time!Pet Supply Plus at East…read moreStroop.Great experience.Make a plan to go there.

I love this store. The employees are always helpful. If I…read moreorder online and something is unavailable they will call and let me know. Awesome

I wash my dog at Petland on Smithville every month. The customer service is terrific. They take…read morecustomer service seriously and are always quick to help. Ignore the previous person's review.

Great place ! Friendly staff! Experienced staff in all animals and purchases! Great services &…read morestore!

We purchased our beautiful Apollo from Sugar creek bird farm and the entire experience was amazing…read more The staff are wonderful, store is amazing and of course our Apollo is just the best. Could not recommend more!

Buyer BEWARE- I bought a cage for so called 40% off for $99. By the time I arrived home cage…read morestarted falling apart. Ridiculous- I called next day they were open and explained- they said sorry no refund Additionally was told price was great at $99 Another lie. You can purchase exact one for same price brand new. What a scam!!!!!!!

Online pickup. Friendly staff. Aquariums were pleasantly clean by Petsmart (or any large chain pet…read morestore) standards. I didn't see a massive amount of dead fish like a different store nearby and only a few pest snails.

I never thought I'd pick up my dog from boarding and find him underfed and bleeding, but that's…read moreexactly what happened at Petsmart. I boarded him over Thanksgiving weekend, and while the ladies working there were very sweet, there was a huge miscommunication on their part. I left his food with a clearly labeled 1/3 cup scoop, and he eats 1.5 cups per day, yet they assumed the 1/3 scoop was a full cup and severely underfed him. He clawed at the metal gate so much that his paws started bleeding, and no one told me until I called them myself and even then, they barely answered the phone. I had to call multiple times just to reach someone. Since they don't let owners see the boarding area, I had no idea he was in a setup that stressed him out, and I wish someone had recommended upgrading him to a suite with a glass door. When I picked him up, he was noticeably skinnier, had dried blood on his paws and even had poop on his back paws. I feel incredibly guilty, like he thought I abandoned him and let him starve, and I will not be boarding him here again.

My dog Bo has always gotten great service here. Their owner Amy truly cares about the animals she…read moregrooms!

I actually called them and said I wouldn't leave a bad review, however my husband and I were crying…read moreover our dog once we left. She was sulking so bad when they brought her out and my husband took her straight out to the car. Our dogs ears were bleeding, in several spots in both ears. HOW THE HELL DOES THAT EVEN HAPPEN? I called our vet and sent pictures to the vet and they told us how to heal her ears. NEVER EVER WILL WE TAKE HER OR RECOMMEND THIS PLACE EVER!

I gather it's a rescue. They only have cats. This is in the Dayton mall. I saw an adorable Persian…read morecat ...fell in love but my hubby's out of town. Needed to talk with him but by the next day he was gone.

It goes against the grain to hate on any place that does pet adoptions but I couldn't recommend…read morethis place less. A few days ago we were in Meowza and saw a cat we loved. We came home and put in an application through the Humane Society. We were told that Meowza wanted us to come in and see them again before we could take them home. We waited in Dayton Mall for an hour before opening the next day as not to miss them. We went in and asked about the cats and were told they were placed on hold. The shop manager had called before opening to place them on hold for "friends" of hers outside of store hours. We were told we were not allowed to see them or take one home. This was very frustrating as we had gone through the proper procedures and preparations to bring our new kitten home with the understanding we would be bringing it home after formalities. We were later told we could choose another cat for free but that isn't what this is about. We did not deserve the treatment we received there and we don't want another cat. We wanted the one we felt a connection to. While I fully support the Dayton Humane Society I will never enter this store again and will certainly share our story with others. I would not suggest adopting from here-unless you are a personal friend of Sally.

Dr Middlebrooks was absolutely wonderful caring for our sick and senior dachshund. So helpful and…read moretruly cared about my little guy. At age 15 he finally crossed the Rainbow Bridge but now. I put all my trust in having him and his staff care for my two year old dachshund. I wouldn't ever consider going anywhere else. I'm so grateful for Dr Middlebrooks and all his caring and helpful staff.

Dr Middlebrooks is amazing. He's so caring and involved in my pets' care. His staff is on top of…read morethings and the office runs in an organized manner.

Went here to get better healthier food for my chihuahua. The employee we met was very helpful. He…read moreasked what we were looking for in pet food for our pet. He gave us options. He asked our price range. He was very knowledgeable. We got a bag of mini N&D chicken, pomegranate, and pumpkin. It's suppose to be healthy for your pet. The store was nice,clean, and easy to find what you're looking for. I definitely will be back. Service was great and atmosphere was easy to find what ever you're looking for. Food was on one side and toys on the other. Then crew bones was right out in front of check out.

How can there only be 3 reviews? Mine makes 4! The staff here went out of their way to pick up…read moreproduct at another location and hold it for me because I was driving from out of state to do business in town. The staff is friendly, very knowledgeable and the store was super clean. As I pass through time to time I will frequent their establishment.