I would say this PetSmart location is just okay. I brought our dog here for grooming, and the…read moreexperience was disappointing both times. On our first visit, she came back with a bloody tail, and I was told she had hurt herself on the kennel--which was hard for me to believe. She was also finished in under 30 minutes, which made me question whether she actually received the full grooming service I paid for. I didn't want to make a big fuss, so I let it go, but after giving them a second chance and still not having a great experience, I can't recommend their grooming services. The store itself does offer a wide variety of products for all types of pets, so it's a good place to shop for supplies. However, based on my experiences, I would not recommend this location for grooming.

Waited over 15 minutes in the fish department with no help available. I finally went to the front…read moreto specifically request assistance, only for the employee to immediately help another customer instead, despite me already waiting. The employee even gave me an apologetic look, so it was pretty obvious the situation was noticed. I ended up just leaving without buying anything. I understand retail gets busy, but acknowledging customers in the order they ask for help goes a long way.

Great customer service! I appreciate how easy it is to order on-line for p/u or for delivery…read more The prices are very appreciated in this economy, as well as, how easy the returns are.

A good pet supply store at a convenient location. Staff is always friendly and helpful.read more

Clare helped us get set up with shampoo recommendations and a self-service dog wash today; she was…read moreso sweet, kind, and knowledgeable. She could tell my brother's dog Jaz was a bit antsy about getting a bath (her arch nemesis) and offered some treats to help relax her. Clare showed us to our wash station, explained what we needed to know, and gladly gave Jaz some scritches; Jaz was so happy!! She does hate baths, but adored the blow dryer. Overall, it seems like all the staff here do a wonderful job taking care of customers, keeping the store clean and organized, and providing a friendly and low-pressure environment-- an absolute MUST in this ruined economy. Jaz also got a new tug-of-war toy and is in love with it. We will definitely be bringing her back here for future bathing and product needs!

I did the unimaginable. I went to the pound and found a puppy that needed a home. I have a fiancé,…read more4 teenagers, a dog and 2 cats already so why not?! Eek Since I got home late I ran elsewhere to get basic supplies but I wanted to get a few quality items as well so I came to Pet People. The first thing I noticed was the a young man was happily carrying a large bag of foot food out for an elderly woman and still managed to stop and acknowledge us while on his way. Everyone we met inside, from employees to customers, were all the nicest people ever and take the time to love on your fur baby. The employees knew all of the dogs that came in by name. They showed us around and made recommendations for food etc. I also learned that they have a dog washing station in the back that is very handy. There is a frequent buyer dog food program that we signed up for. We will definitely be back even if it is a bit pricier than I'm used to.

Finding a groomer is always so stressful! After moving to Dayton and getting my pup I struggled…read morewith finding one and ultimately decided to give Petco a try. Andrew M. has been amazing whenever I took my pup there. The first time we went he didn't try to oversell me and cleaned up my dog perfectly - even giving me a coupon for the service. He has always listened to my needs and created a relaxing environment for my dog. Most recently, Andrew called to let me know that Rex's ears looked a little inflamed and advised that I take him to the vet to get them checked out. Sure enough he had a bad ear infection in both ears! If I didn't have a grooming appointment I would have had no idea. I'm so happy with the service I am getting from Petco and will continue to take my pup there for haircuts. If you're looking for a specific groomer, Andrew is great!

This will be our last trip into the Pet o on Stroop Road. The staff is rude, disrespectful and…read moredismissive. Went in for crickets and when I changed my mind about how many I wanted she said" This isn't hard". I don't have to let anyone talk to me like that so we will take our business to Petsmart.

Every time I've taken my dogs in to this facility, I've been extremely happy. The lady that grooms…read moredogs and cuts their nails has so much patience with my little Chihuahua. When my other dog Kolby was bathed and groomed, they did a fantastic job for me. I'd give them a five stars out of five for my rating as my experience there has always been very positive.

Lady at the grooming desk was very rude. Was trying to ask questions about the band they put…read morearound the neck while grooming and she had a snippy attitude. I was concerned due to trachea issues. Then I was trying to tell her and showed her how I would like my yorkie cut and again was snippy with me. She told me that her ears would not stand up like the picture I showed her. Which for one my yorkies hair had gotten long and you really couldn't see they do stand up. Also tried to tell her about some bumps on her and at this point she acted like she really didn't care. With her attitude I almost walked out with my baby. I won't be back there nor will I recommend them to anyone. With her attitude I just hope this person doesn't mistreat the babies when they are left.

Went here to get better healthier food for my chihuahua. The employee we met was very helpful. He…read moreasked what we were looking for in pet food for our pet. He gave us options. He asked our price range. He was very knowledgeable. We got a bag of mini N&D chicken, pomegranate, and pumpkin. It's suppose to be healthy for your pet. The store was nice,clean, and easy to find what you're looking for. I definitely will be back. Service was great and atmosphere was easy to find what ever you're looking for. Food was on one side and toys on the other. Then crew bones was right out in front of check out.

How can there only be 3 reviews? Mine makes 4! The staff here went out of their way to pick up…read moreproduct at another location and hold it for me because I was driving from out of state to do business in town. The staff is friendly, very knowledgeable and the store was super clean. As I pass through time to time I will frequent their establishment.

I have never had an unpleasant at Pet Supplies Plus. They have great prices. There is always…read moresomeone willing to help. I recommend them highly.

Every time excellent and helpful service with a smile!!Ever time!Pet Supply Plus at East…read moreStroop.Great experience.Make a plan to go there.