"She decided to free herself, dance into the wind, create a new language. And birds fluttered…read morearound her, writing "yes" in the sky." ~Monique Duval ~ While visiting my granddaughter, we had to go to Parrot Treehouse, a cute little bird shop with a great selection of birds. I almost bought a bird for my granddaughter, but my daughter would not have been happy to have another pet at home. I knew that - with my granddaughter's mini zoo with Crestie the Crested Gecko, Frankie the Moyen Poodle, Snowball the Rabbit, Blue the Fish, and a couple other pets whose names allude me. What's one more pet? The temptation was great. -

Carolyn has been such a delight helping 9 year old with his first bird. Several times a week his…read moremom with take him up there to visit "Cheeky" because he was still a baby bird. Carolyn let him be hands-on with the bird and they bonded quickly. She was so very patient with him and taught him so much about this tiny cockatiel. I sincerely recommend Parrot Treehouse for their true love, care and nurture of our feathered friends. They have food, cages, toys, and everything you need to set up. Carolyn's kindness and integrity will long be appreciated.

Took my Honda mower in to be serviced. Ran fine before, just had not been used in awhile. Started…read moresmoking after I picked it up from Foreman's. They called after reinspection to say the motor is now unusable. Will not be going back.

Hadn't been in here in several years but needed some pet meds they carry. Well stocked, neat,…read moreclean store. Staff very friendly and helpful. They gave a nice display of pet food, treats and other pet supplies.

This location really isn't horrible, usually when we've visited on the weekends (Sunday afternoon)…read morethere has been kitties from their adoption agency. Today, the kitties weren't there though. But there is an information display if you want to adopt a cat when they're not there! I noticed a few dead Beta fishies by the entrance display. There was a good variety of reptiles and Guinea pigs though! The employees were stocking items on the shelves so that's always good.

Care for the animals there needs to improve a bit. I checked out the hamsters, who had small wheels…read moreto run on. One had a knocked over wheel which was blocking the water. I told the cashier in the front, who called someone to let them know, but 25 minutes later, they were still trying to get to the water bottle, as no one came to help them. I reminded the cashier again before I left, but I feel bad for the little hamsters. In some of the fish tanks, there were dead fish which looked like they had been there for a while. Saddened by the visit...

We have taken our house rabbits here for years. Dr. Moore is wonderful. The techs treat our bunnies…read morewith care and compassion. The staff is great. Mickie is knowledgeable and helpful.

They provide outstanding care for our beloved pets, including dogs, birds, and guinea pigs,…read moreensuring each one receives the attention and love they truly deserve.

This is a true community store! Very helpful and friendly staff. I have been coming here since…read morethey opened and they always greet me and make me feel welcome. When I get large bags of dog food, they always ask if I need someone to carry it out for me. Last time I rated this store was 5 years ago, so for me and my several time a week experiences here, they have always been and continue to be positive. They also partner with different vets and offer discounted shot and wellness exams and a discount, I get discount coupons from their mailer and they also parter with local rescues. Oh, they also have a great dog wash center. If you are in the area, swing on by and give them a try.

I had to go to the location on Heritage Trace during the recent thunderstorm because I thought I…read morestill had one of the Heavenly Hounds calming brownies left for my girl, Luna, but discovered I didn't when the epic thunder started out of nowhere. Luna is extremely afraid of storms and the HH brownies, though they don't stop her trembling, fear, and hiding, are the only things that she will eat that do help get her through storms. And pet supplies plus is the only store near us that carries them. The next closest store that carries Heavenly Hounds brownies is the Hollywood Feed in Keller! When I left the house, the storm had just started and the rain and wind weren't too bad yet. I had about 15 minutes to make it to the store before they closed. About five minutes into my drive, the wind and rain got crazy. I was having to deal with cars stopped in the road, tree limbs, flying across the road, and huge areas with pooling water. If I hadn't been on a mission, it would've definitely made more sense to pull over and wait for the storm to let up. The whole way there I was just hoping that the store hadn't closed early because of the severe weather. When I pulled up, I saw the store lights were still on and there were still cars in the parking lot. I had made it there with about six minutes till closing. I left my car running and jumped out, making my way to the door through the rain. When I got to the door, there were about five employees inside, trying to get the door open. The man with the key was having so much trouble with it. He finally told me to push on the door while he jiggled the key in the lock. Thankfully, it finally opened and I could get in out of the rain. All the employees were so nice and apologizing profusely for the door being locked and me having to wait in the rain. They said that they only locked it because the wind had picked up so much that the doors were swinging on the hinge and they were afraid they were going to break off of the hinges! I told him it wasn't a problem and explained why I was there while making my way to the aisle to grab a couple of the brownies. On my way to the register I let them know how quickly the storm had picked up and what I had just driven through, including probable small hail, all because I was a crazy pet parent! I suggested if they didn't have to leave right away that they should wait it out in the store before heading home. One of the employees said I should probably wait there until it let up, but I reminded her that I had my Luna at home waiting for me, probably under a chair somewhere. The man ringing me up was so nice! He said he totally understood and that he was giving me the "crazy pet parent discount ". This was a crazy trip, but the employees all made the experience better by being so friendly and understanding. I'm definitely grateful that Pet Supply Plus carries the Heavenly Hounds brownies, and understands crazy pet parents like me!

called to make new appointment for new adapted pet. I asked for first appointment after lunch. was…read moretold they don't close for lunch. I took the 12:30 appointment slot. showed up at least 10 minutes earlier. while waiting, staff started leaving for lunch and the doctors lunch showed up via DoorDash. guess what, I wasn't seen until after lunch at 1:00. once in the room, the technician wanted to start giving prices for services before the doctor even saw my pet. never again, even if it's free! Update: I can assure you, that the Doctor I was scheduled to see, was indeed having lunch while I sat in the waiting/exam room.

The vets that treated my pet were young and inexperienced. They completely misdiagnosed my pet and…read moreput him on medication that caused him to become extremely sick. They ran thousands of dollars worth of tests with no real answers. Do not come here with sick pets!!

The guys there were incredibly helpful and their little helper Ash is absolutely beautiful! I was…read morelooking for a birthday cake/treat for my dog. One of the guys who worked there asked what exactly I was looking for and he pointed to the gelato and the cupcake that was in the freezer section. The other guy helped me with a bone to give my dog. They both gave me some good suggestions and I ended up buying the gelato, a little cupcake, a cheese stick and a bone. I wish there was one of these closer to me, but if I'm ever in the area again, I'll definitely come by to get treats for my Bella.

Wonderful service and selection of dog food, toys, and accessories!…read more I stopped by Bark Avenue for my dog's birthday, and everyone was so incredibly friendly and helpful! They showed us their selection of birthday treats. My dog loved their homemade peanut butter cupcakes! As we checked out, they gave us some free treats for her birthday. So sweet of them! Can't wait to come back!

This is a lovely small nursery with beautiful stock. Their plants were well cared for and ready…read moreto take home and put in the ground. I saw several species of plants I see at other nurseries, and some new ones I am not as familiar with, especially in their Natives section of plants that do well here in the Texas heat. The staff was friendly and helpful. I had a few questions about a tree I am considering and they were able to answer them in a way that gave me confidence they knew what they were talking about!

I wanted to give a shout out to Marshall Grain Nursery in Colleyville, and their employee, Denise…read more I went there on Dec. 15th to buy gift cards for our community garden. Denise has worked there for years and was at the register. I was interested in one of their flyers and she stopped what she was doing to make me a copy. You don't get that kind of service from a big box store or a chain nursery. Marji is another long-time employee who has helped me and also gives great customer service. I started organic gardening in 2010 and didn't know much about organic pesticides and fertilizers and the owner, Joyce Connelly, and her employees were friendly, knowledgeable, and willing to answer any questions I had, which is why I drive from Carrollton to Colleyville to shop with them.

Kinny and her colleagues do an amazing job with our fur babies. Sugar Plum used to be scared of…read moregrooming. Kinny's patience and talent built a trusting relationship to groom her perfectly every time.

Ive been shopping at this petsmart for almost 2 years. As of recently they have not been good at…read morecustomer service. S particular man who is somehow management came to help get crickets and couldn't complete the task. Then came in later in the day with a possible new costumer and waited a while by the birds and no one in site. I finally decided to wait in line to ask for help up front while he chit chatted the whole time with the cashier behind her station and said he could not help with the birds. We came in about 8:15 and they closed at 9. We knew which one we wanted. He looked at me along with the cashier like I was stupid and was very sarcastic about not being able to help. Called another pets mart and they said if we were there they would have gladly helped us. So we will be taking our bussiness there.

Carla in grooming is amazing. My dog perks her ears up when she sees Carla even tho she is nervous…read moreabout grooming.

I took my dog in for a routine grooming appointment. They cut his leg open, took him to an off site…read morevet, couldn't tell me where he was immediately, and didn't even finish cutting his hair. Now he's in a cone, with meds, and 5 staples in his leg and still needs a haircut. To their credit I wasn't charged anything for the grooming (or lack thereof), or the vet bill. I understand mistakes happen, but this was handled poorly. I will obviously never be back, and recommend no one else take their beloved pets to be groomed there either.