Good inventory, though quite expensive compared to other wild bird shops in the metro. I could…read morereally do without the woman at the counter calling me sweetie and honey. I do love the shop cat though.

Fun an friendly store. Lots of cool stuff! Been adding to my backyard bird stuff an seeing cool…read morebirds too. Go check it out!!!

Came in and was greeted right away by a woman who worked there who was also coming in the door with…read moreus. She was exceedingly nice but never asked us if we needed help. The store is not large so we located the section we needed right away. However, we still couldn't find or determine if the item we were looking at was right for us (again, no one ever asked us if we needed help) and eventually landed on a garden flag stand. We had been to several stores previously for weeks and like to buy local instead of online when we can. This was the first store we found that had substantially stronger garden flag stakes. This whole time, there was a man working that kept his eyes on me and my partner but especially me, scowling. I just ignored it as RBF cause he was an older man, and I had done nothing but smile and greet him when we came in. I could feel him staring at me several times while we were shopping. Every time, I just smiled and he'd look away. We decided to look around the store after deliberating alone for about twenty minutes to see if maybe we could get other gifts for people and bought a few other items. Note, there were two older women working and the older man. When we got to the store, there may have been only 1 other person in there. A small family had also come in at one point but left before we did. Otherwise, the store was entirely empty. At checkout, there were two areas to check out of at the counter. We were still meandering when I came up to one side to look at the stickers. He alerted us that check out was on the other side. He checked us out and I realized he had bagged our items, but we had brought our own bag. When I mentioned this, my partner was like, "Oh yeah! We have our own, we don't need one but thank you." I added in, "Yes save it for another transaction." This man, scowled and stared me down for a solid 15-20 seconds--he literally kept his head facing me, locking his eyes on mine as he put the bag back in the rack behind him. It was so awkward and uncomfortable and honestly rude. I just smiled bigger at him politely, but widened by eyes to make it clear that I DID see him rudely staring at me for refusing a bag. He finally relented, greeted us goodbye. The other female worker had just come back up to the checkout platform as well as we walked out and thanked us with a goodbye as well. It was a very odd shopping experience. The store is very quaint and woodsy. Items are priced to match inflation. They have a variety of things not just for ornithology enthusiasts. The garden flag stand was the best we could find in the area and is very sturdy. I had contemplated coming back to get a bird bath, but I'll try elsewhere cause of the weird interaction.

Friendly staff and good selection. They have the best bird food. The birds love it and the…read moresquirrels hate it. Win win.

This is the place to go in Kansas City if you own any kind of bird! Dr. Julie knows her stuff.read more

Dr Burge is a very knowledgeable avian veterinarian but is not "all knowing." She often does not…read morelisten well, and I hold her responsible for the death of my bird.

- friendly staff and lots of bird supplies. - parking is…read morekind of tough because of the other restaurants around it. - nice place to get ideas for bird baths and feeders. - good selection of bird food.

Poor experience here. Owner showed up 15 minutes late to open the store. I like to shop quietly…read morewithout pesky sales people, and the owner was not going to let that happen. Rather than go about his business, he spent his time following me around. Twice he took items out my hand to demonstraight them to me. He recognized that I probably didn't want help and said so, but felt it necessay to give me yet another sales pitch. He was as obnoxious as the worst car salesperson you have ever met, which cost him a sale. We drove to Independence to another bird store spent $200.

This business is a scam. Google address its a real estate building. They scam my sister-in-law out…read moreof $. No business going to tell you , you have to pay zelle only

Backyard Bird Center provides outstanding customer service. Whether providing product advice or…read moreresolving issues, they are the best. Great resource. Highly recommend them.

Great shop! Run by real birders who have a wealth of knowledge. Staff was very helpful in picking…read morethe best seed for my feeder, and gave me great tips for attracting other species to my yard. They also have some awesome, educational videos on Youtube.

Great thanks to Jerry for his help on a busy day!…read more BEST PLACE FOR PET RATS We went to half a dozen different pet stores and couldn't get any good small rat options. Overland Park pet stop had some large rats, and they said they'll bring some in by Thursday. I'd suggest both stores, but Miles of Exotics has some great giant snakes and fish too!

Locally owned and well-established. Staff and owner are knowledgeable and passionate about their…read moreanimals

Owner did not give 100%. Store's inventory was poor and shop was ran down. Owner's support of…read moreUkraine interfered with a personal and business relationship that spanned over 30+ years. Store's hours were extremely limited and prices were higher than all local competitors. Now that the shop is closed and being remodeled. It exposes the potential the business and property had. The parking lot was unkept and dangerous for all vehicles at the time of its closing.

Great locally-owned shop. I can tell that they really care about their animals. I stopped in to get…read moresome aquatic frogs and I'm very happy with how healthy they are. Will be back to get more critters and supplies soon.

Honestly. Just disappointed by their inability to admit they didn't want to service our dog…read more Our dog was taken in for grooming, it's his first ever grooming appointment. Kind of a big deal for all of us. Roughly 5 minutes after he is dropped off we're called and told he is too difficult and needs to be drugged for future services. Any time he has been to the vet, he is compliant. A little nervous but easy to work with. He wasn't given a chance. Lack of customer service or care. If you simply cannot handle servicing a dog, state that. I'm ashamed. I've never had such a terrible experience for grooming with petco before. I've had difficult anxious dogs in the past who were taken care of extremely well by petco groomers who handled their anxiety and were able to create a safe and comfortable environment.

If I could rate 0 I would. Went in to grab a few more goldfish for my aquarium. Their aquariums…read morewere disgusting & as I am looking at how abandoned these fish are, a HUGE cockroach comes out from underneath. As I look down, there's ANOTHER DEAD ONE IN PLAIN SIGHT. this place is dirty and they do not take care of the animals. I recommend driving the extra bit and going to the petsmart. This is unacceptable. When I said something to the employee about it, she looked at me as if I wasn't speaking english. I did take pictures and will be getting ahold of higher up's!